Project Manager (Software Implementation) at The South African Revenue Service (SARS)

Job Purpose

• To manage, under supervision, components of projects within the specified time frame, budget, quality, innovation, legal requirements and contribute to the managing of multifunctional interfaces.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor’s Degree/ Advanced Diploma in Project Management (NQF 7) AND 5-7 years' experience in managing IT software projects of which 2 -3 years is at technically skilled level. Preferred skills: Familiarity with systems integration processes and software release planning and execution, Hybrid (Waterfall and Agile) Project Management experience.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 10 years’ experience in managing IT software projects of which 2 -3 years is at technically skilled level. Preferred skills: Familiarity with systems integration processes and software release planning and execution, Hybrid (Waterfall and Agile) Project Management experience.

Minimum Functional Requirements

• Computer literate and proficient in the use of MS Office and MS Projects
• Familiarity with project management tools (e.g., MS Project) and data management concepts.

Job Outputs:

Process

• Oversee/manage the project prioritisation process by ensuring all aspects of approved business cases are transferred into in an integrated project delivery plan for practical implementation. This delivery approach will consist of managing integrated scope elements, finances in compliance with established policy and governance standards, as well as managing resource requirements to cater for the achievements of deliverables in a proactive agile manner within stipulated time constraints.
• Review and refine scope packages of work and mitigate associated delivery risks. Develop estimates based high level plans, project charters and other initiation documents required to continue with detailed project planning.
• Oversee and guide development of project plans, schedules, and other project management governance documents. Ensure the relevant resource capability and capacity is available for project delivery.
• Engage stakeholders and ensure there is an appreciation of the initial baseline scope and plan and facilitate decisions amongst senior steering committee member.
• Ensure the project change management approach and plan is sound and practical for execution in the operational SARS environment.
• Evaluate project performance and implement corrective measures to ensure delivery remains on track. Consolidate progress from various teams.
• Schedule regular meetings and ad hoc workstream engagements meant to track and report on project delivery performance.
• Ensure the necessary project information is made available for management tracking and status reporting. Accountable for managing and delivering project in scope, on time, within budget and as per last approved baseline.
• Ensure all relevant project documents are signed-off. Manage the integrated delivery across all business/Data Environment/IT systems targeted for a project/release to ensure project delivery) remain sound and meet performance requirements.
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Accumulate information and provide reports with recommendations applicable to area of specialisation.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Apply practical and applied knowledge and act authoritatively on methods, systems, and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.

Governance

• Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area

People

• Develop and maintain productive working relationships with peers, team members and key stakeholders to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Develop and ensure implementation of practices which build service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.

Behavioural Competencies

• Honesty and Integrity
• Fairness and Transparency
• Analytical Thinking
• Accountability
• Conceptual Ability
• Organisational Awareness
• Trust
• Respect
• Attention to Detail
• Building Sustainability
• Confidence
• Interpersonal skills

Technical Competencies

• Functional Policies and Procedures
• Programme and Project Management
• Reporting
• Business Knowledge
• Efficiency improvement
• Planning and organising
• Written Communication
• Verbal Communication
• Project Administration Skills
• Project Financial Control and Reporting
• Conflict Resolution
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness