QA Assessor - Umhlanga at Ignition Group January, 2024

Oops! It seems this job from Ignition Group has expired
View current and similar jobs below

- QA Assessor - Umhlanga at Ignition Group
- View Jobs in ICT / Telecommunication / View Jobs at Ignition Group
Posted: Jan 3, 2024

Deadline: Not specified
- Save
- Email
- @gmail.com
- @yahoo.com
- @outlook.com
The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
Read more about this company

QA Assessor - Umhlanga
- Job Type Full Time
- Qualification Matric , National Certificate
- Experience
- Location KwaZulu-Natal
- Job Field Customer Care, Success and Service
The detail:

Monitoring
- Daily Monitoring via telephonic call assessments of sales/non-sales calls from agents.
- Ensuring that the sales agents comply with sales policies and procedures.
Risk Management and Compliance
- Facilitate risk management in terms of identifying issues where misleading and possible claims against the company arise.
- Eliminate cancellations and returns/escalations by providing accurate and relevant feedback to relevant stakeholders.
- Confirmation of compliance requirements per client business rules.
Requirements

Are you this person?
- Do you have a Matric and/or tertiary qualification?
- Are you willing to work flexible shifts, dependent on operational requirements?
- Do you have Customer Care/ QA experience?
- Are you as fanatical about attention to detail as we are?
- Target and results-driven, excellent communicator (English) and listener, good time management and patience – does this sound like you?
Check how your CV aligns with this job

Method of Application

Interested and qualified? Go to Ignition Group on ignition.mcidirecthire.com to apply

Build your CV for free. Download in different templates.
Share
- Save
- Email
- Report
Send your application

Your Name Your Email Your Phone Number Your Current Location Subject of your Application Your cover letter
Attach your CV/Doc

View All Vacancies at Ignition Group Back To Home
View Current Vacancies at Ignition Group

Related Companies Hiring Now

Career Advice

Common CV Mistakes Career Changers Make Are you looking to change careers? Discover the most common CV mistakes career changers make so you can avoid them.
20 Initiatives to Boost Employee Engagement Are you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to Avoid This piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
How to Explain Employment Gaps Without Hurting Your Chances in 2025 (With Examples) Worried about employment gaps in your CV? Learn effective ways to explain them with examples for all types of gaps.

View All Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

QA Assessor - Umhlanga at Ignition Group

QA Assessor - Umhlanga

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Send this job to a friend

Did you notice an error or suspect this job is scam? Tell us.

QA Assessor - Umhlanga at Ignition Group

QA Assessor - Umhlanga

Method of Application

Send your application

Related Companies Hiring Now

Career Advice

Subscribe to Job Alert