Quality Manager at The Coca-Cola Company

Key Purpose

• The Quality Manager is responsible for leading quality assurance, food safety, and compliance at site level, ensuring adherence to Coca-Cola KORE standards and international quality systems. The role drives risk management, continuous improvement, audit readiness, and capability building to consistently deliver safe, high-quality products and protect consumer trust.

Key Duties & Responsibilities    
Key Outcomes

Quality Assurance and Compliance Oversight

• Lead the implementation and maintenance of the Coca-Cola KORE standards, FSSC 22000, ISO 9001, and other applicable standards.
• Ensure that all quality and food safety processes are adhered to throughout production.
• Oversee the execution and review of quality control testing and lab verification activities.

Laboratory and Analytical Management

• Manage the laboratory team and ensure accurate, timely analysis of ingredients, packaging, and finished product.
• Validate analytical methods and ensure calibration of laboratory equipment.
• Investigate lab non-conformances and lead the development of corrective actions.

Risk Management and Continuous Improvement

• Identify quality risks and lead structured root cause analyses to resolve non-conformances.
• Drive corrective and preventive actions (CAPAs) and track their effectiveness.
• Champion continuous improvement initiatives to reduce product variability and improve consumer satisfaction.

Internal and External Audit Readiness

• Prepare and lead internal audits and third-party audits.
• Ensure audit findings are addressed within required timelines and that systems remain in a state of readiness.
• Maintain all necessary records, certifications, and quality documentation.

People Leadership and Capability Building

• Lead, coach, and develop Quality Assurance Technologists and Senior Lab Technologists.
• Promote a culture of quality and compliance within the manufacturing site.
• Conduct training and awareness on food safety, quality, and GMP for plant personnel.

Quality Performance Monitoring and Reporting

• Monitor quality KPIs and trends, analyze deviations, and communicate performance to site leadership.
• Present monthly quality performance reviews with data-driven insights.
• Ensure escalation protocols for quality incidents and product holds are effectively applied.

Skills, Experience & Education    
Education

• Minimum: National Diploma in Food Technology, Biotechnology, Microbiology, or equivalent science qualification
• Preferred: BTech or BSc in Food Science, Microbiology, Chemistry, or related discipline
• Certification in ISO 22000/FSSC 22000, HACCP (advantageous)

Experience

• Minimum 5 years’ experience in Quality Assurance or Quality Control in a FMCG or beverage manufacturing environment
• Experience in leading internal or third-party audits (e.g., FSSC, ISO)
• Track record of quality system implementation and compliance management

Skills

• In-depth knowledge of FSSC 22000, ISO 9001, HACCP, and GMP principles
• Strong command of analytical laboratory techniques, methods, and equipment
• Relevant ERP system experience
• Ability to conduct root cause analysis (RCA) and implement CAPA
• Data analysis and reporting using Microsoft Excel (pivot tables, charts, etc.)
• Proficient in interpreting SHEQ-related legal and corporate requirements
• Excellent planning, problem-solving, and decision-making abilities
• Strong written and verbal communication skills
• People management and leadership capability

Deadline:21st April,2026