Re-Advertisement Chief Clerk: Credit Control & Debt Collection_MN3753/24 1 at Midvaal Local Municipality

REQUIREMENTS

• Grade 12. National Diploma Finance Management or Equivalent. 
• Valid Driver’s License. Computer Literate (MS Office, Solar Financial System). 
• Knowledge and skills pertaining to the solar financial systems will be an added advantage. 
• Excellent communication and interpersonal skills (verbal and written). 
• Skills and Competencies associated with vocation: adaptability, communication, assertiveness/leadership skills, conflict and stress management, customer care, negotiation skills, problem solving skills, office/diary management skills, strong administrative skills, writing and typing skills, attention to detail. 
• 2 to 3 years’ relevant experience in the Income Section within a Local Government Authority.

DUTIES

• Proper implementation of the Credit Control and Debt Collection Policy to minimize consumer accounts in arrears by ensuring a productive and efficient service to the public: 
• Issuing of Final Notices for arrear accounts for disconnection of services to consumers.
• Responsible for the disconnection and reconnection of services for default debtors and follow up thereof. 
• Provide the debt collection report on a monthly basis.
• Responsible for accounts handover to Attorneys/Debt Collectors for collections of outstanding debts. 
• Responsible for payment arrangements with consumers pertaining to arrear accounts. 
• To assist subordinates to minimise the loss and increase debt collection.
• To ensure effective service and smooth operations. 
• Perform any other related Ad Hoc tasks and duties as requested or required by management (Supervisor) from time to time.