Reaction Supervisor- Durban South at Fidelity Services Group

Main purpose of the job:

• To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

 Minimum Qualifications and Experience:

• Matric (Grade 12)
• Valid Driver’s License (minimum 2years)
• Valid Firearm Competency (Business purposes)
• PSIRA Registered Grade B with Armed Response
• Clear Criminal Record
• Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)

DUTIES:

• Holding of inspection parades on a daily basis
• Assess training requirements of shift on a monthly basis
• Always maintain a high level of discipline on the shift
• Attend to all disciplinary actions as needed
• Planning of the shift leave/on a leave chart for each
• Assist the area manager with interviews of potential candidates for employment as requested
• Administer time sheets and overtime of personnel on a monthly basis
• Administer performance bonuses of personnel on a monthly basis
• Merit assessment of all personnel on a cycle basis
• Recommending of leave (Annual/sick/compassionate/study as requested
• General well-being of all personnel at all times
• Take full control and management over all the Hubs
• Always ensure the efficient planning and performance of these Hubs
• Always ensure that these Hubs are fully manned and operated
• Reporting of availability of vehicles to Area Manager and Fleet Controller on a daily
• Planning of services, routine maintenance, etc. on an on-going basis
• Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
• Immediate completion and handing in of all MVA forms
• Always ensure that the vehicles are clean at every shift
• Keep control over and recording of all firearms on a daily basis
• Always ensure that the firearm register is kept up to date

COMPETENCIES

(TECHNICAL & BEHAVIOURAL)

•  Energy
• Stress tolerance
• Safety awareness
• Initiating action
• Communication skills
• Conflict management
• Continuous learning
• Customer focus
• Time management