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  • Posted: Aug 4, 2022
    Deadline: Not specified
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  • Mediclinic Southern Africa is a private hospital group operating in South Africa and Namibia focused on providing acute care, specialist-orientated, multi-disciplinary hospital services and related service offerings. We place science at the heart of our care process by striving to provide evidence-based care of the highest standard. The group currently opera...
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    Reception Administrator

    MAIN PURPOSE OF JOB

    To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

    KEY RESPONSIBILITY AREAS

    • Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
    • Identify and prevent financial risks by adhering to policies and procedures
    • Ensure an effective discharge process as per the Patient Administration Manual
    • Maintain patient confidentiality

    REQUIRED EDUCATION

    ESSENTIAL EDUCATION: 

    • Grade 12 or equivalent

    DESIRED EDUCATION: None 

    REQUIRED EXPERIENCE

    ESSENTIAL MINIMUM EXPERIENCE: None 

    DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

    REQUIRED JOB SKILLS AND KNOWLEDGE

    • Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
    • Admission; Bed functions; Preparation for next day and discharge processes
    • Anatomy (including terminology)
    • Hospitals switchboard systems
    • Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
    • Patient admin programmes on the AS400 system
    • Computer literate (Microsoft Office)
    • ICD and CPT codes
    • Medical Aid Schemes and the Private healthcare environment
    • Workmans Compensation Act (WCA) processes; procedures and policies
    • Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
    • Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

    Method of Application

    Interested and qualified? Go to Mediclinic on careers.mediclinic.co.za to apply

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