Recruitment Team Manager- BPO Sector at Mango5

Key Responsibilities: 

Recruitment Leadership: 

• Provide strong leadership and guidance to the recruitment team. 
• Develop and execute effective recruitment strategies to attract top talent. 
• Lead, mentor, and train recruitment staff to excel in their roles. 

Full-Cycle Recruitment: 

• Manage end-to-end recruitment processes, from sourcing to onboarding. 
• Conduct targeted headhunting efforts to identify and engage passive candidates. 
• Specialize in recruiting for complex and specialized roles within the BPO sector. 
• Execute bulk recruitment initiatives efficiently. 

Department Structuring: 

• Collaborate with hiring managers to understand their departmental staffing needs. 
• Develop and implement recruitment structures that align with organizational goals. 
• Drive initiatives to optimize departmental performance and efficiency. 

Flexibility and Adaptability: 

• Adapt quickly to changing recruitment needs and priorities. 
• Handle a variety of recruitment projects simultaneously. 
• Stay updated on industry trends and incorporate best practices into recruitment processes. 

Problem Solving: 

• Identify recruitment challenges and proactively implement solutions. 
• Utilize data and reporting capabilities to address recruitment bottlenecks. 
• Ensure timely resolution of recruitment-related issues. 

Reporting and Communication: 

• Develop and maintain robust reporting mechanisms for recruitment activities. 
• Provide regular updates to senior management on recruitment progress. 
• Foster clear and open communication channels within the recruitment team. 

Qualifications: 

• Tertiary Degree or Diploma in relevant field preferential 
• 2-4 years of proven BPO recruitment experience. 
• Demonstrated leadership experience in recruitment. 
• Strong track record in headhunting, specialized role placements, and bulk recruitment. 
• Excellent problem-solving skills. 
• Exceptional communication and interpersonal abilities. 
• Highly flexible and adaptable. 
• Proficiency in using recruitment software and tools.