Regional Manager - Bloemfontein at Telesure Investment Holdings (TIH)

Job Purpose

• Manage regional staff compliment, reaching relevant targets as determined by regional budgets and managing relationships with traditional independent and corporate brokers. Drive profitable growth.

Responsibilities

Business Development

• Create a business development plan to identify, evaluate, and structure key transactions to ensure continued financial health and maximum value creation through the entire product life cycle. These transactions may involve alliances, collaborations, mergers and acquisitions, in and out licensing initiatives, and other activities.

Leadership and Direction

• Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organisation's mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.

Performance Management

• Manage, drive and report on performance within the area of responsibility.
• Set appropriate KPI's that are aligned to business objectives for direct reports and hold them accountable for achieving these. 
• Take appropriate corrective action where necessary to ensure the achievement of annual business objectives.

Customer Relationship Development / Prospecting

• Building and maintaining a pipeline in order to identify potential partners. Implement relationship management plans to identify and build relationships with relevant decision makers and influencers within the customer organisation and to enable effective two-way flow of information and resolution of issues.

Sales Opportunities Creation

• Develop a personal network within the business sector and represent the organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organisation, its products, and its services.

Sell Customer Propositions

• Influence a cross-functional internal team (for example, technical, commercial, and legal) to configure a complex tailored or bespoke product and services solution and associated contractual terms that meet the broker's mid- to long-term needs at a national/key operating unit level. Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow.
• Review sales proposals from team members and authorise those that deviate from standard terms, escalating issues to senior management where appropriate.
• Build profit and loss business cases in order to support the partnership agreements.
• Negotiate and build partner tailor made product offerings.
• Negotiate and agree on commercial terms for partnerships.

Intermediary Needs Clarification

• Consult with a range of intermediary representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyse complex broker data, clarify mid- to long-term intermediary needs, and develop and agree to a specification of broker requirements.
• Present new product offerings to partners in order to influence the outcome of agreements.

Promoting Stakeholder Focus

• Develop internal marketing plans and work collaboratively with other departments to improve internal relationships.
• Manage internal stakeholder relationships in order to facilitate and implement partner agreements.

Operational Compliance

• Maintain and renew a deep knowledge and understanding of the organisation's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards.
• Identify, within the team, patterns of non-compliance with the organisation's policies and procedures, and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.

Insights and Reporting

• Prepare and coordinate the completion of various day to day reporting and monthly reporting.
• Identifying and interpreting patterns and trends, and translating those insights into actionable recommendations and by implementing solutions.

Organisational Capability Building

• Use the organisation's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others in own area of expertise to enable others to improve performance and fulfill personal potential.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Budgeting and Expenses

• Develop and/or deliver budget plans with guidance from senior colleagues.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential); FAIS and RE5 qualification (Essential); Class of Business – product knowledge (Essential)

Experience

• 4-6 years commercial experience (Essential); 2-3 years commercial underwriting experience (Essential); Experience in Financial Services Industry (Advantageous). 3 - 5 years experience of planning and managing resources and people to deliver predetermined objectives as specified by more senior managers (Essential)