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  • Posted: Feb 2, 2026
    Deadline: Not specified
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  • At Werkie, we are passionate about connecting top talent with businesses seeking excellence. Our mission is to help our clients grow by providing them with qualified, trusted candidates who can support and strengthen their business goals. Our vision is to be the leading recruitment partner in the industry, known for our commitment to quality, integrity, and ...
    Read more about this company

     

    Sales Agent Customer Service (VR 28)

    Key Responsibilities:

    • Manage and develop relationships with existing clients, ensuring satisfaction and loyalty.
    • Identify upselling and cross-selling opportunities within the current client base.
    • Develop and implement strategic account plans in collaboration with clients.
    • Continuously educate clients on products and services.
    • Oversee contract renewals and ensure ongoing client retention.
    • Track and monitor client performance metrics on a daily basis.
    • Collaborate closely with internal teams such as marketing and product development to enhance client offerings.
    • Manage customer expectations regarding products, services, and implementation.
    • Ensure strict adherence to rollout plans and deadlines.

    Job Requirements:

    • Bachelor’s degree in Business, Sales & Marketing, or a related field (strong advantage).
    • Proven sales track record of 5–10 years in a similar role.
    • Experience in both new business acquisition and servicing existing clients.
    • Strong customer-centric approach with a focus on satisfaction and retention.
    • Excellent communication, presentation, and negotiation skills.
    • Ability to work independently and perform under pressure in a fast-paced environment.

    ​​​​​​​Experience:

    • 5–10 years’ experience in fast-paced environments within industries such as:
    • Mining, construction, logistics, facilities, hospitality, security, or agriculture.
    • Strong knowledge of security products and services will be highly beneficial.

    ​​​​​​​Technical Skills:

    • Strong proficiency in Excel, Microsoft Office, and PowerPoint.
    • Experience with CRM systems, particularly Zoho and Acumatica, is highly advantageous.

    ​​​​​​​Unique Challenges:

    • Meeting tight deadlines and ensuring rollout plans are followed meticulously.
    • Ensuring alignment between the client and internal teams from the outset of the relationship.
    • Effectively managing customer expectations regarding products and services.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Werkie on werkie.simplify.hr to apply

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