Scrum Master - Umhlanga at iKhokha

Job Description

• The iKTribe is seeking a vibrant and dynamic individual who is the embodiment of Scrum.
• Do you feel that Agile is the best thing since sliced bread? Are you looking for a company that embraces the Agile way as much as you do? Then keep reading...

So, what will you do?

• You will facilitate and manage the delivery of highly innovative financial service features from your product squad whilst operating within the existing product management frameworks at iKhokha.
• You will be a coach and driver of Agile methods within the team and with all of those that interact with the team.

The deal breakers:

• At least 2 years’ experience as part of an Agile software delivery team in the role of Scrum Master/Agile enabler.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to work with diverse personality types.
• Ability to predict resources needed to reach objectives and manage resources in an effective and efficient manner.
• Relationship management skills with the ability to influence.
• Analytical, diagnostic and problem-solving skills.
• Ability to work under own initiative.
• Coaching and mentoring skills.

You will have detailed knowledge and application of:

• Agile principles, values and the Agile Manifesto.
• Agile software development methods: Scrum, Kanban, Lean.
• Agile techniques: User Stories, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
• Scrum values, roles, theory and practices, true leadership, facilitation and presentation, mentoring, conscious communication, conflict resolution, continuous improvement, collaboration and transparency.
• Documented patterns and techniques related to the Scrum approach (i.e. Burndown techniques, Retrospective formats, handling bugs, etc.)
• Group facilitation approaches (i.e. conflict resolution, effective teamwork, etc.)
• Configuration tools (i.e. JIRA; Confluence).
• Experience and/or knowledge of implementing Agile at scale (i.e. LESS).
• What would you be responsible for?
• Facilitation of all Scrum ceremonies (Daily stand-ups, Sprint planning, Sprint Review, Sprint Retrospectives and Product Backlog Refinement).
• Ensure visibility of impediments using an Impediments Wall.
• Facilitate the removal of impediments each Sprint.
• Facilitate and improve communication, collaboration, decision making and conflict resolution.
• Build a safe and trusting environment where conflict can be managed in a healthy way without fear of blame.
• Facilitate getting the work done without coercion, assigning, or dictating the work.
• Guide the team in establishing normalised estimations and help them base Sprint commitments on average velocity.
• Shield the team from external interferences and the uncontrolled injection of work.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and coaching the Programme Manager, Scrum Team and other interested stakeholders on Agile/Scrum practices.
• Guiding the team and organisation on how to use Agile/Scrum practices and values to improve customer service and user experience.
• Support the Product Owner in prioritising the backlog regularly, making sure the highest priority items are worked on each Sprint.
• Support the Product Owner in tracking changes to scope and communicate these changes to relevant stakeholders.
• Support the Product Owner and team in release planning and preparation.
• Support the Product Owner, Scrum team and Customer Support team in DevOps management, ensuring a timely resolution for technical issues customers are facing.
• Coaches the team on self-organisation to fill the intentional gaps left in Agile/Scrum frameworks and increase accountability in the team.
• Generate and maintain team metrics, keeping track of and communicating Sprint scope and commitments, impediments to progress and overall Sprint performance (i.e.: velocity, lead time etc.)
• Providing all support to the team using a true leadership style whenever possible and leading by example.
• With the Product Owner and other key stakeholders, assist in the facilitation of the end-to-end product lifecycle, closely communicating and collaborating with supporting functions such as data and analysis, sales, marketing and customer support.

Qualifications

• Degree/Diploma or other relevant qualification.
• A Scrum Master certification (CSM) is preferred.