Senior Manager - Program and Business Management Enterprise Business Unit at MTN

Job Description

This role ensures smooth functioning of the enterprise business and manages the overall Enterprise business landscape and oversee key relationships with other MTN stakeholders. This includes:

• Driving the operating model development for MTN SA Enterprise, driving implementation, consolidation of strategic initiatives, and facilitating effective implementation of Enterprise organisations projects.
• Efficient and timely reporting from the CEBO office to MTN SA stakeholders, MTN Group, and MTN SA Board.
• Assisting with governance and New Ways of Working between the Enterprise and support teams.

Responsibilities

Strategy Development and Implementation

• Oversee the alignment of Enterprise Office strategy and MTNSA strategy which includes operating systems, procedures and processes.
• Drive strategy implementation across all the departments within Enterprise Department
• Integrate and drive synergies on business streams and fostering alignment to and governance requirements among the different departments.
• Provide inputs into the operation matrices within the business to achieve optimal performance.
• Align operational needs of the department to external economic and commercial environment for sustainability.
• Drive effective change management supporting strategy implementation
• Define method for strategic project measurement and defines targets and metrics and drives the operating model development for MTN SA Enterprise.

Business Management

• Oversee the planning, execution, and successful delivery of customer-facing strategic projects. Ensure projects are completed on time, within scope, and budget
• Collaborates with EBU leadership to agree on EBU growth goals
• Identifies and tracks initiatives to reach growth goals
• Leads business model transformation strategies to keep EBU evolving with changing client and industry needs. This includes driving effective change management supporting operational execution
• Identifies opportunities to improve existing processes, governs these processes and remove redundant steps within them.
• Confirms strategic initiatives and communicates these with teams responsible for roll-out and execution.
• Reports on strategy execution to EBU and business leaders
• Defines method for strategic project measurement and defines targets and metrics
• Communicates the motivation behind business strategies to EBU teams.
• Closely tracks and monitors KPIs across the enterprise business
• Foster collaboration across EBUs to ensure seamless delivery of services and solutions to customers, enhancing overall business operations.
• Serve as liaison between staff, executives, senior leaders, and Chief Risk Officer, regarding company climate, employee well-being, project updates, proposals, and planning
• Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
• Provide regular updates to the Chief Enterprise Business Officer on strategy implementation progress, key achievements, and areas for improvement. Prepare detailed reports and presentations for executive review.

Operational Delivery and Reporting

• Oversee the consolidated business performance reporting for all business units
• Co-ordinate and Quality review of business performance reporting to MTN Group, MTN SA EXCO and MTN SA Board
• Prepare Risk Office packs for reporting to MTN Group, MTN EXCO and MTN SA Board as and when required
• Coordinate all supporting functions to enable operational delivery on the Risk Business Unit’s strategic objectives
• Report on a monthly basis to CEBO and EXCO on progress made within the division and in accordance with the measurement metrics set by the organisation
• Highlight to the management significant deviations from defined performance metrics
• Report on an ad-hoc basis on specific projects, as required.

Budget and Cost Control

• Develop and manage of divisional budgets in line with business objectives;
• Develop and manage project initiative budgets in line with business objectivesEnsure co-ordination of the annual Business planning of MTN Enterprise Business Unit
• Conduct financial analysis and forecasting to support strategic decisions and business planning.

Governance, Policies and Procedures

• Develop and enforce governance policies and procedures to ensure compliance with corporate standards and regulatory requirements.
• Implement risk management strategies to identify, assess, and mitigate business risks.
• Maintain accurate and transparent documentation of business activities and decisions.
• Conduct regular reviews and audits to ensure adherence to governance policies.

People Leadership /Management

• Lead, mentor, and develop a high-performing team of professionals within the function.
• Set integrated goals and objectives for product development teams to achieve a future-focused, future-fit high-performing organisation.
• Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment.
• Manage diversity, develop, and embed an Employment Equity plan for the business area
• Set clear performance expectations and provide regular feedback and coaching to team members.
• Develop and implement talent management and succession planning strategies to ensure long-term success.

Qualifications

• Minimum of 4-year tertiary degree(BCOM, BSC, Engineering) or related CA (SA), CIMA or MBA would be advantageous
• Minimum 5-8 years Operational and Business or management consulting Experience
• Experience with reporting to Board of Directors
• Minimum 3 years in Telecommunications industry
• Project Management Experience
• Strategic decision-making Experience