Senior Operations Manager at Flash Group

About the job
Company:

• The Flash Group is a well-established Group with a global footprint, that prides itself on making people’s lives easier through frontier technology.

Culture:

At The Flash Group, we realise that “the way we do things around here” drives our business and enables us to achieve our purpose of “Making People’s Lives Easier”.

Our 3 values are the drumbeat of our business:

• We are all in
• We have each other’s backs
• We are brave

These values help us to make our People’s lives easier by creating a culture where people come to work because it’s a place where they can engage in meaningful work, in a supportive environment where they can be the best version of themselves and achieve the remarkable!

JOB ROLE:

This role requires the candidate to define and execute the commercial and operational strategy through the various Distribution channels. Strong relationships both internal and externally is mandatory and partnering with all Cellular Networks is of utmost importance.

MINIMUM REQUIREMENTS:

• BCom or tertiary qualification in a relevant field - Degree/Diploma
• Minimum 5 years’ experience in similar role, highly commercially focused.
• Minimum 3 - 5 years team leadership experience, which should encompass building an effective team, working with business users, and managing third-party vendors.
• Proven ability to build strong relationships both internally and externally
• Experience with Data Analytics
• Strong strategic focus and channel enablement
• Strong relationships within the cellular network environment
• Leadership course (desirable)

RESPONSABILITIES:

• Responsible to provide Strategic Leadership and Management of their specific product portfolio and associated team of Key Account Managers and Operational team.
• Improve the overall revenue contribution and performance of their portfolio of products for the business.
• Provide inputs and evaluation for business cases, defining business rules and working with relevant teams to define and refine existing and new products and processes.
• Compile revenue projections and forecasts for revenue.
• Market scanning and analysis - analyze and identify shortfalls and areas of improvement.
• Provide insights to the broader team around innovations and developments within the product portfolio directly and the general Fintech industry.
• To regularly review strategy to ensure the performance is in line with initial assumptions and implement corrective measures if needed as well as look at how to improve/enhance products
• Must be able to travel occasionally.

ROLE SPECIFIC RESPONSABILITIES:

• Define the commercial strategy for all cellular network partner(s) and build the commercial and operational plan to deliver on each strategy.
• Create and deliver the annual joint business plan with cellular network partners that moves the relationships beyond a commercial contract.
• Maximize sales and revenue in existing and new channels per network

This role requires a strong understanding of the South Africa telecoms market and cellular industry. Candidates will be expected to demonstrate functional expertise across a range of topics such as:

• Channel Enablement
• Strategic mindset
• Building Metrics
• Data Analytics
• Collaboration
• Business Strategy
• Understanding of Technical Systems
• Market Growth Strategy
• Route to Market Strategy
• Sales and Marketing Strategy
• Operational Improvement
• Strong relationships at a senior level with cellular network sales and marketing teams