Senior Sales Specialist at ABB

You will be working as Senior Sales Specialist and will be part of the Electrification Business Area for Global Market Division based in Modderfontein, South Africa. In this role you will be reporting to Electrification Sales Manager – Industry and Service and will be responsible for identifying and cultivating defined customers and driving the sales process from the potential lead to the final sales deal and achieving the sales targets through active customer interaction and developing solutions when required to address the challenges faced by the customer.

Your Responsibilities

• Ensuring the market information is updated and documented accurately in the system.
• Ensuring the information about the new entrants or other parameters influencing the market is communicated to the service manager and sales manager. Contributing to the identification and development of new and potential customers as well as expanding the business with existing customers.
• Acting as marketer or salesperson of ABB’s services and solutions when required at trade fairs, exhibitions, conferences and customer meeting.
• Understanding the needs of the customer and translating the needs into the relevant ABB’ service offering. Visiting the customers for building and maintaining the relations.
• Ensuring enough knowledge about the ABB service offerings to facilitate the sales process with the customers.
• Negotiating with the customer and secure the business to the agreed margins, as well as
• ensuring a high level of customer satisfaction throughout the sales process.
• Monitoring the sales proposals and tenders and following up on the statistics concerning sales proposals. Ensuring the sales proposal agreements are signed and that they are in line with established requirements of the unit.
• Ensuring the payments from the customer are received as per the terms and conditions of the contract to avoid due payments.
• Ensuring the customer database is updated with all the required information about the customers and meeting the expected number of customer visits as established in the target set by the sales manager.
• Ensuring that the contracts are executed correctly and are delivered are on time at the agreed cost.
• Coordinating post-sales marketing and making sure the customers are satisfied and the complaints if any are registered in the database.
• Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• Bachelor’s degree or Diploma in Electrical Engineering.
• Minimum 5-7 years of experience in selling service or industrial systems.
• Candidate should have prior experience in low voltage and medium voltage switchgear products or projects.
• Candidate should have strong substation experience.
• Ability to understand and interpret the responsible market and compile a strategy for market penetration and to be able to implement the strategy.
• Candidate with strong knowledge or experience of the industry and the market outside South Africa would be an added advantage.
• Excellent written and verbal communication skills with the ability to influence both internally and externally.