Senior Training Facilitator at Clicks Group

About the Job

Introduction

• The Clicks Learning and Development Team is looking for a Senior Training Facilitator (Systems) to deliver learning and development interventions in order to meet current and future organisational needs for management, scarce and critical skills in line with the business unit operating plan, group learning and development framework and national skills development agenda.

Job Objectives

• To coordinate the delivery of learning activities in line with the approved calendar, budget and business requirements.
• To deliver management development programmes, according to group standards, in order to develop organisational capability and to meet current and future business needs.
• To deliver learning and development programmes that supports the organisational Transformation Agenda.
• To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.
• To evaluate, monitor and report on learning and development interventions, in line with quality management standards and business requirements in order to ensure positive business and learner impact as well as continuous improvement.
• To comply with group policies, quality assurance standards and regulatory requirements.
• To provide learning and development advise, guidance and support to business stakeholders in line with group policy and standards in order to achieve business objectives.

Minimum requirements

Job Knowledge:

• Learning methodologies
• Learning and development theories and principles
• Skills Development Act
• Understanding of virtual learning methodology

Job Related Skills:

• Facilitation and presentation skills
• Communication skills
• Planning and organising skills
• Interpersonal skills
• Business report writing skills

Job Experience:

• Essential: 3 years experience in learning and development as a facilitator
• Essential: 2 years experience in facilitating management development programmes
• Essential: 2 years experience in System training
• Desirable: Experience in a retail environment

Education:

• Essential: 3 year Degree / Diploma (HR, B Com, BA or B Soc Sc)
• Desirable: OD -ETDP programme
• Essential: Registered Assessor
• Desirable: Moderator

Competency Requirements:

• Adhering to Principles and Values
• Presenting and Communicating Information
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks