We love what we do. And are always on the lookout for like-minded people who share our passion for conserving the wilderness. Each job plays a big part in our shared purpose: to increase the world’s wilderness, together. With operations in eight African countries, we offer a wide array of life-changing career opportunities.
We are the pioneering collect...
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Senior Travel Designer - Groups & Incentives - Johannesburg
Strategic planning for group programs constantly adding value.
Working on all group requests, including MICE, multigenerational family groups, buy in groups and high net worth requests.
Confirmed Bookings in accordance with company procedures.
Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
Continuous communication and excellent service delivery at all times.
Build relationships with agents based on trust and support, knowing their business trends and guests needs, ad hoc attending relevant familiarization trips with agents (if and when required).
Keep Agents’ booking information updated in the ARM.
Keep updated with all Wilderness and 3rd party product.
Keep apprised of company policies, procedures and system updates.
Candidate profile
Qualification:
Matric certificate – with Maths
Tertiary certificate in Travel & Tourism/hospitality.
Experience:
5-8 years’ experience at a Senior level.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Working knowledge of TourPlan and WISH or similar booking/operating system.
General product knowledge on Southern & East Africa.
Onsite operational experience with incentive and specialist groups in Southern and East Africa.
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