Service Administrator Level 2 X2 Global Grade 07 at Barloworld Equipment

Key Outputs

•  Provide administrative support to service operations
•  Achieve cost centre financial targets and key performance indicators (KPI’s)
•  Effectively control cost centre expenses and work in progress (WIP)
•  Effective communication
•  Resolve internal and External customer queries
•  Initiate job reversals
•  Internal and External audits
•  Safety
•  Back-to-Back CS function
•  Open work order and order parts
•  Close work order on job completion

Qualification, Experience and Competencies

•  Matric Grade 12
•  Computer literate –MS Office
•  Administration experience-2 years
•  An understanding of relevant CS processes
•  Team player
•  Be able to work both on SAP CS and CRM
•  Basic numeracy skills
•  Good analytical skills
•  Accuracy and Attention to detail
•  Good Time management.
•  Sound communication skills
•  Willing to work overtime