Snr Specialist: Technical Specialist at BCX

Core Description

• Technical IT Specialist responsible for management of complex IT operations, projects and presales. This includes the development and deployment of large and complex Surveillance products and solutions. The position requires experience in the management of project teams, customers, suppliers, services, projects and product portfolios.

Key Deliverables / Primary Functions

• Developing complex surveillance solutions and proposals

• Deploying and supporting large complex surveillance products and services
• Service / Service Level Management & Reporting
• Resource and Financial management on projects
• Customer Relationship Management
• Supplier and 3rd party Management
• Surveillance project and programme management
• Stock Management
• Surveillance Product Management
• Consulting, presales, architecture of Surveillance Solutions
• Supervision of a technical teams responsible for deploying and supporting Surveillance products and services

Functional Skills

• Be knowledgeable in Information Technology Solutions, specifically: Managed Network Perimeter Security; Unified Threat Management; SDN; SD-WAN and SD LAN.
• Keep up to date with ICT trends (SDN, WAN, LAN and network Security) and understand competitive landscape and market share.
• Application development, coding (JSON, APIs etc) an advantage

Behavioural Competencies

• Developing and implementing strategy
• Meeting the customer expectations
• People -Team Leadership
• Communication and Impact (Observed throughout the interview process)
• Decision Making

Experience

• 3 Year degree/ diploma (NQF 6) in IT or Engineering
• Or Grade 12 with 9 relevant years’ experience and the relevant certifications
• ITIL certification
• CCTV (Cathexis/NUUO/Cayuga/etc.) certification is not required but would prove beneficial
• 7 to 9 years’ experience in IT with a focus on Surveillance technologies, products, and solutions. Product management experience is essential