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  • Posted: Jan 28, 2022
    Deadline: Not specified
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    BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
    Read more about this company

     

    Specialist: IAM Business Analyst

    Core Description

    Analyst will support the Identity and Access Management Operations team in executing the provisioning and de-provisioning of user access to Ascension applications and platforms

    Key Deliverables / Primary Functions

    • Experience with Identity Access Management Life cycle - Access Governance, provisioning/Deprovisioning,

    • Role Based Access Controls Understanding of IAM framework and technologies to ensure "Right People Have the Right Access"

    • Understand the importance of facilitating Identity and Access Management Requests processing/review/access authorization utilizing Standard Operating Procedures (SOPs).

    • Task execution utilizing Ticket request management with ServiceNow or equivalent Ticket (NARS/OAARS) management system.

    • Understanding or knowledge of "Least Privileged" access management methodology in line with Segregation of Duties /SOX/PHI/PCI guidelines

    • Ability to lead and ensure proper communication, quick resolution and crisis management.

    • Ensure adherence to policies and standards are executed at all levels.

    • Ability to perform trend analysis, and identify and resolve incidents and access related issues quickly, as well as having the ability to troubleshoot/escalate access failures, identify root cause and fix issues.

    • Provide daily metrics of IAM OPS ServiceNow ticket queue (Pending, Closed, In progress, Missed SLA)

    • Work with customers to understand and explain business and technical issues, respond to user problems, explain new technologies, and present deliverables.

    • Write basic documentation of a new or proposed system.

    • Share knowledge effectively within the work team.

    Functional Skills

    • Cyber Security Governance and Frameworks

    • Cyber Security Tools and Solutions

    • Budget Management

    • Risk Management

    • Project Management

    Behavioural Competencies

    4. Communication and Impact (Observed throughout the interview process)

    5. Decision Making

    2. Meeting the customer expectations

    1. Developing and implementing strategy

    3. People -Team Leadership

    Qualifications

    Relevant Degree (NQF7) in Computer Science or Information Technology

    OR NQF 4 (Grade 12)

    Experience

    • 5+ years of experience working in an IT security support role with an emphasis on security/access.

    • Demonstrated understanding of network and desktop technology methods that provide innovative solutions to customers.

    • Strong customer focus with a successful track record of delivery and operational performance improvements across an organization.

    • Excellent verbal and written communication, customer service, and organizational skills.

    • Proficient in Microsoft Office programs.

    Certifications / Professional Registration

    • Applicable industry certification is required
    • Cyberarc, BeyondTrust or Sailpoint certified technical specialist

    Special Requirements/ Employment Condition

    • Valid Drivers license
    • Ability to cope under pressure
    • Required to be available 24/7
    • Required to travel locally and/or internationally

    Method of Application

    Interested and qualified? Go to BCX on career5.successfactors.eu to apply

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