Supervisor Credit Control at Umkhanyakude District Municipality

Requirements: 

• A Matric (Grade 12) 
• A National Diploma in Accounting/Financial Management/Commerce or equivalent qualification (NQF Level 6) A Bachelor’s degree in Accounting, Finance, or Public Administration will be an added advantage 
• Minimum of 3 - 5 years’ experience in credit control, debt collection, or revenue management 
• At least two (2) years’ in a supervisory or team leader role within a municipal or public sector environment 
• In-depth understanding of the MFMA, Municipal Systems Act, Municipal Property Rates Act, and Treasury Regulations
• Knowledge of Municipal revenue management systems 
• Understanding of billing, credit control, and debt recovery processes.

Competencies: 

Strong leadership, supervisory, and conflict management skills 
Excellent communication and interpersonal abilities 
Analytical and problem-solving skills Ability to interpret and apply legislation and Municipal policies Computer literacy (MS Excel, Word, Outlook, and financial systems) 
High level of integrity, accountability, and attention to detail.

Responsibilities: 

• Supervise and monitor the daily operations of the Credit Control section to ensure effective management of Municipal debtors 
• Enforce the Municipality’s Credit Control and Debt Collection Policy to ensure compliance and consistency Monitor outstanding debtor accounts and initiate recovery actions in line with approved procedures 
• Approve and oversee the disconnection and reconnection of services in cases of non-payment (where applicable)
• Ensure proper follow-up on overdue accounts and implementation of payment arrangements
• Oversee the capturing, verification, and maintenance of customer accounts on the municipal financial system
• Ensure that billing information and debtor records are accurate, complete, and up to date 
• Review age analysis reports and identify trends in non-payment and potential revenue leakages 
• Supervise reconciliations between debtors’ ledgers and the general ledger to ensure accuracy 
• Coordinate the issuance of demand letters and final notices to defaulting customers 
• Liaise with attorneys, collection agencies, and internal stakeholders on legal recovery processes

THE CLOSING DATE FOR APPLICATIONS WILL BE AT 16H00, MONDAY, 26 JANUARY 2026.