Established in 2016 with the purpose of providing market leading broadband solutions through our contact centre based in Umhlanga, Durban - we have grown from strength to strength to become one of Telkom SA's key sales partners in the KZN Region.
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This is a full-time role for a Team Manager located on-site in Umhlanga. The Team Manager will be responsible for overseeing daily operations, managing team performance, setting goals, and ensuring the team meets its targets. The role also includes mentoring team members, facilitating professional development, and maintaining a positive work environment. Additionally, the Team Manager will collaborate with other managers and departments to optimize workflows and implement strategic initiatives.
Qualifications
Leadership and team management skills
Excellent organizational, planning, and problem-solving abilities
Strong communication and interpersonal skills
Proficiency in project management tools and techniques
Experience in performance evaluation and feedback processes
Ability to work well under pressure and meet deadlines
Previous experience in a managerial role is highly advantageous
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