Technical Talent Acquisition Partner at Clickatell

Description

At Clickatell, we’re upending the way companies connect, engage, and transact with their customers in chat. Chat is something you do every day with your friends, but it’s also a simple technology that we’ve helped our customers to use to accomplish pretty amazing things. Clickatell helps businesses power customer support, customer engagement, and payments all through chat apps like WhatsApp and Facebook Messenger.

Our customers are some of the most admired and recognizable companies in the world and our communications technology is used to reach more than 15,000 global brands every year. Our jobs offer you a chance to grow your career and work with global teams on technology that is quite simply changing the world.

We’ve grown by combining curious minds and quick smiles with a collaborative company culture where we never quit or settle, and always strive to create solutions that will change the world. It’s a big proposition, but it’s a mission our team takes on every day in an environment that provides you with the freedom to create and innovate, while having fun at the same time. We’re a fanatically friendly group that listens and puts each other first to accomplish great things together for our customers, our communities, and Clickatell.

Why this role:

“Great things in business are never done by one person, they done by a team of people” – Steve Jobs. Creativity and Collaboration are part of our values, and we believe we succeed as a team. Our Technical Talent Acquisition Partner will work closely with a small team of recruiters in a fast-paced, high volume, technical recruiting environment that operates globally. Ensuring a seamless, candidate-centric hiring process by identifying and engaging with A-Player talent. Proactively identifying and sourcing prospects, screening and evaluating candidates, and managing the job offer process with selected candidates. Handling internal stakeholders and build strong relationships with hiring managers as you train them on our hiring process, update them on progress on their roles, and guide them on their hiring plans, job specifications and candidate evaluation.

The role of our Champion:

• Provide input into the talent acquisition strategy to build strong pipelines for future hiring needs.

• Source and attract high calibre candidates through a direct or sourcing model.

• Perform full recruitment cycle, own and juggle multiple contingent requisitions and maintain high quality throughout the full cycle.

• Create profiles of our ideal candidate to ensure our recruiting strategies address the right audience.

• Reach out to potential candidates and build relationships for future job opportunities (for example via LinkedIn or email)

• Advertise open roles on various channels (using our internal process)

• Partner with the Hiring manager by assisting them with screening resumes based on essential criteria.

• Ensure communication with candidates is prompt and professional at all stages (from the moment they apply until they are on board or declined)

• Organize recruitment events (job fairs, career days, in-house recruitment events)

• Developing and expanding our employer brand and be a brand ambassador.

• Recruitment reporting and keep track and analyse recruitment metrics.

The capabilities of our Champion:

• Thrive in a dynamic culture, confident with eye-catching positivity, upbeat and energetic.

• High service delivery and performance mindset with resilience in the face of obstacles.

• Strong communication, organizational and negotiation skills.

• Takes responsibility and ownership as a committed team player.

• Organised, process orientated and demonstrates initiative.

• Ability to make quick and effective decisions, while working collaboratively with team members and hiring managers

• Ability to be a brand ambassador with effective and appropriate written communication skills.

• Great organizational and administrative skills and high attention to detail.

• Ability to juggle and prioritize multiple tasks simultaneously and always maintain a high level of confidentiality.

• Flexibility and the ability to change direction quickly and be comfortable in a fast-paced environment.

• Matric is essential plus Relevant degree or related experience required.

• Minimum 4 years’ experience working as an In-house recruiter, agency recruiter, or similar role within an IT or technology environment with proven experience recruiting in a high growth environment.

• A role model in creative sourcing strategies.

• Proven experience of exceeded hiring goals while forming successful relationships with hiring partners in a constantly evolving environment.

• Proven ability to work well under pressure and capable of adapting and responding to change.

• Hands on experience in using MS Office, databases, applicant tracking systems and HRIS systems.

• Familiarity using social networks to post job ads and source candidates and various career platforms.

Requirements

Our Champion's journey thus far:

• Matric is essential plus Relevant degree or related experience required.

• Minimum 4 years’ experience working as an In-house recruiter, agency recruiter, or similar role within an IT or technology environment with proven experience recruiting in a high growth environment.

• A role model in creative sourcing strategies.

• Proven experience of exceeded hiring goals while forming successful relationships with hiring partners in a constantly evolving environment.

• Proven ability to work well under pressure and capable of adapting and responding to change.

• Hands on experience in using MS Office, databases, applicant tracking systems and HRIS systems.

• Familiarity using social networks to post job ads and source candidates and various career platforms.

Benefits

Why you will love being here:

• Healthcare, Pension Fund and Group Life benefit ·

• Quarterly performance incentives

• Communication allowances

• Half-day off on your birthday

• 5 personal days leave a year, over and above your annual leave.

• Remote Working (our offices are currently open for essential use only due to COVID-19)

• Ongoing Learning with access to books, team training workshops and professional development.

• Virtual activities, events and coffee dates.

• Home office set-up with laptop, screen, internet access.

• Anniversary awards Clickatell is an equal opportunity employer and all suitable applicants will be considered for employment. Preference will however be given to candidates who will enhance the diversity of the team and support the achievement of employment equity. To all Recruitment Agencies, we thank you for your willingness to assist us with this vacancy. As a company we have our own Technical Talent Specialists that has deep knowledge of what our company values in every employee and therefore are able to headhunt themselves. Furthermore we do not accept unsolicited CV’s, terms & conditions associated with the use of such CVs will be considered null and void.