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  • Posted: Dec 23, 2024
    Deadline: Not specified
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  • Adams & Adams is a leading African law firm specializing in intellectual property law, in addition to providing corporate and commercial legal services. The firm has grown into a South African law icon, with the largest intellectual property law practice in Africa supported by a strong commercial, property, and litigation practice. Adams & Adams has been rooted in over 100 years of legal excellence since its founding in 1908. The firm is characterized by a strong commitment to professionalism, and client care and partner accessibility are two of the cornerstones of the practice.
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    TM Renewal Processing Clerk

    Duties and responsibilities

    Certificates

    • Receive recordal, renewal and restoration certificates for recordkeeping
    • Sort certificates by country and registration number
    • Check received certificates for correctness
    • Attach correct recordal, renewal and restoration certificates to relevant Patricia record
    • Check CMS for payment of renewal invoice and courier charges before dispatching documents to client
    • Update Patricia action terms
    • Report outstanding renewal invoice to client
    • Report electronic certificates to client
    • Generate/prepare correspondence to accompany certificates
    • Follow up on outstanding certificates via batch runs
    • Diarise files and electronic database for outstanding amended certificates
    • Advise local partner in country of filing of error(s) on recordal, renewal and restoration certificates
    • Return incorrect recordal, renewal and restoration certificates to local partners for correction, after consultation to confirm errors

    Renewal reminders

    • Process reminder letters
    • Run renewal batches
    • Ensure reminders are generated and sent to clients timeously
    • Assist with staff queries and problems related to renewal reminders
    • Check that client/applicant and/or instructing agent information is correct
    • Check that email, physical address and account number of client/instructing agent is correct
    • Ensure sent items are saved to electronic database
    • Perform Google search for any undelivered email reminders to find the correct email address
    • Attend to late renewal reminders
    • Check database for supporting documents and consult with other departments before sending late renewal reminders where necessary

    Record keeping

    • Accurately capture and update data on relevant electron systems as required
    • File paper and electronic documentation and correspondence immediately and accurately according to departmental and firm policies and procedures
    • Keep relevant electronic databases updated at all times
    • Scan official documents and save to electronic database

    Correspondence

    • Draft email responding to client queries as required
    • Send response when applicable

    Quotations

    • Prepare courier quotations for vetting by partner
    • Advise client of relevant courier cost involved to dispatch certificate(s)

    Requirements

    Skills and knowledge

    • Computer literate – MS Office (Excel & Outlook in particular)
    • Communication skills, both written and verbal, at all levels of the organization
    • Ability to focus on detail
    • Ability to work individually and as part of a team
    • Ability to work with numbers to convert currencies correctly
    • Knowledge of the renewal process would be an advantage
    • Relevant database functions (Patricia, NetDocs, etc)
    • Patricia (Trade Marks) and Aderant (CMS) accounting are advantageous
    • Converting currencies

     Qualification/s

    • Grade 12/Matric
    • Data capturing/updating electronic records
    • Work in a similar environment

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Adams & Adams on adamsadams.mcidirecthire.com to apply

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