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  • Posted: Jul 16, 2021
    Deadline: Not specified
  • MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-Net (delivers thematic channels and exclusive content to DSt...
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    TX Producer

    Purpose of the Position:

    • To Ensure a world class viewing experience that is aesthetically pleasing and error-free for the Channels by conducting pre and post verification procedures and managing live events on broadcast and publication across all platforms

    Key Performance Objectives



    • QA Schedule flow on Edit Bus / Broadcast equipment before broadcast.
    • Verify for accuracy all secondary events on the schedule (aesthetically pleasing to the subscriber)
    • Escalation, reporting and resolution of all anomalies to the correct person
    • Zero scheduling related errors reported by playout


    • Zero errors on Live TX and quick turnaround content (Normal and High Profile Events)
    • Ensure quick turnaround content is available for all platforms (Catch up/SVOD/Linear) within deadline
    • In the event of On Air errors, execute emergency procedures with input from channel with immediate escalation to On Air Manager and HOD
    • In the event of an overrun, ensure that EPG is updated accordingly.
    • Active monitoring of Live Off-Air broadcast in the SCCR.
    • Provide an internal feedback report after live broadcast using Incident Management System.


    • Check availability of Catch-up content as per schedule across all platforms.
    • Ensure that all blocked content as per the content rights management system is not broadcast via DSTV now streaming application
    • Contribute to the 97% Catch Up availability to our subscribers
    • Contribute to the 99.997% on-air availability for the Business on linear channels


    • Be available and present for quick resolution to all MCR escalations.
    • Assist with Content changes, EPG updates and emergency straps
    • Ensure execution of all updated schedules are implemented by MCR
    • Implement emergency procedures as per SOP in the event of a BCP scenario
    • Represent the channels during all broadcasts


    • All anomalies encountered are to be reported and resolved on the Incident Management system daily
    • Track all unresolved escalations and outstanding content appearing on the RedZone list daily
    • Ensure that all BCP/DR/Emergency procedures are implemented correctly and appropriately
    • All interdepartmental Escalations are done to the correct person and timeously
    • Provide detailed handovers using Incident Management System after each shift to the On-Air team and the Playout department.
    • Ensure compliance and adherence to all departmental SOPs.


    • Provide input to streamline processes and procedures in On Air
    • Share innovative ideas with team in the form of a presentation/report


    • Display Customer centricity in all interactions with stakeholders

    Qualifications Essential

    • A National Diploma in Business Management/ Broadcast/ Media Studies or equivalent NQF Level 5 qualification



    • A minimum of 3-5 years of experience in broadcast or similar position
    • Video Entertainment Industry specific knowledge and experience
    • Media and content experience

    Technical Competencies (List the key technical competencies)

    • Television Production
    • Project Management
    • Problem-solving
    • Continuous Improvement  

    Behavioral Competencies (List the key behavioral competencies)

    • Relationship Building
    • Conflict Resolution
    • Decision Making
    • Holistic Thinking
    • Persuading & Influence

    Method of Application

    Interested and qualified? Go to MultiChoice on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at MultiChoice Back To Home
Average Salary at MultiChoice
R 83K from 31 employees

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