UX/UI Designer at Discovery Limited

About Group Information Services

Working in a high performance organisation that prides itself in attracting the finest talent, we challenge ourselves to find solutions that make a difference in the world. Our environment is always buzzing with energy and smart, motivated people working on finding the best way to move forward.

The Digital Channels team works on dynamic new projects and product enhancements within the web and mobile platforms in order to improve business inefficiencies, gain competitive advantage on our products and ultimately to provide better service to our clients. Using knowledge of the organization’s technology infrastructure and specific software applications, Digital Channels helps the business to address changes through technologies.

Key Purpose

To ensure that Discovery digital features and channels meet the needs of their intended audiences through design, analysis, evaluation and testing of the user experience. Designs and conducts analysis and evaluations of systems interfaces with clients and staff, to ensure maximum usefulness and satisfaction, to increase productivity and to elevate the overall quality of the product or service. 

Areas of responsibility may include but not limited to

• Create interactive and visual design prototypes ranging from low to high design fidelity. 

• Conduct user research and usability analysis. 

• Work closely with developers and product owners to deliver the final product.

• Conduct peer reviews of usability deliverables.

• Ensure that UX research, low and high-fidelity design deliverables are consistent and correct.    

• Have a good understanding of platform and device requirements such as form factors, screen resolutions, pixel density and aspect ratios. 

• Keep up to date with the latest trends and attend/speak at conferences and Meetups, in order to contribute to innovation and consistency in usability standards and guidelines.  

• Have regular sessions with leads to convey blockers, training and tool needs. 

• Contribute to internal training and community forums with UX/UI Designers to broaden awareness of user experience and design best practice. 

• Use storytelling and persuasion techniques to build trust with stakeholders to establish long term partnerships. 

Personal Attributes and Skills

• Be comfortable providing and receiving constructive critique.

• Have verbal and written communication skills. 

• Comfortable communicating and presenting to business stakeholders. 

• Proficient in UX research, interaction design, user-centred experience design, brand identity management, digital marketing and the creative process. 

• Have visual design skills; attention to detail and a demonstrated mastery of typography, colour and layout. 

• Experience and understanding of lean and agile processes. 

• Proficient with design tools such as Figma. 

• Be able to stand by your designs and provide solid rationale to back up design decisions made. 

• Ability to use prototyping tools to convey design intent. 

• Operational understanding of Accessibility and the ability to incorporate accessibility into designs.

• Data analysis and reporting. 

• Customer service orientation, result orientation, negotiation skills. 

• Personal organisation and time management skills. 

• Ability to build relationships with people from all different backgrounds and at different job levels.     

Education and Experience

• 3 to 5 years of relevant working experience.

• Experience in UX/Interaction design specifically for web and mobile applications/platforms preferred.

• A portfolio of work demonstrating a proven track record for solving difficult UX design problems and simplifying difficult requirements to intuitive interfaces for customers.

• Matric/Grade 12 and relevant Bachelor's or equivalent 3 year degree. 

• User experience, Information sciences/technology, Psychology, Informatics, Industrial-design, or related field preferred.

• A track record of outstanding academic qualifications and professional performance.

EMPLOYMENT EQUITY   
                             
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.