Waiter/Barman at Faircape Group

Job duties include, but are not limited to the following:

• Changing table linen as required and ensuring dirty or damaged linen is counted and exchanged for clean, usable items.
• Cleaning and refilling cruet and condiment sets.
• Setting tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
• Maintain designated areas to meet required hygiene standards
• Have thorough knowledge of all menu items to confidently recommend or explain options to residents.
• Serving food and beverages in accordance with laid-down standards, maintaining a professional and courteous demeanor.
• Practicing excellent customer relations at all times, accommodating resident needs without inconveniencing other guests.
• Handling customer complaints effectively and reporting all complaints to the manager.
• Assisting with daily, weekly and monthly stock audits, reporting variances or breakages to your manager.
• Restock and replenish bar inventory and supplies.
• Ensuring accurate billing of orders and reporting any errors to the manager.
• Maintaining high standards of personal hygiene and grooming.
• Be willing to assist outside of normal working hours with private events as required.
• Preparation of alcoholic and non-alcoholic beverages
• Provide full wine service
• Regularly restock and replenish bar inventory and supplies to ensure optimal service and availability

Experience and knowledge:

• Proven experience as Waiter and Bartender
• Barista experience advantageous 
• Knowledge of serving etiquette and basic wine knowledge

Skills and Attributes:

• Excellent interpersonal and communication skills
• Demonstrates a sense of urgency 
• Ability to provide outstanding service and create a welcoming atmosphere for guests
• Capability to work effectively within a team to achieve common goals and ensure seamless service
• Focuses on achieving excellence and maintaining high-quality standards

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references