AddressQuadrant 4, Centenary Building, 30 Meridian Drive, Umhlanga, Durban
About Ignition Group
The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology.
We approach markets that are traditionally complex and contested, and then simplify the... read morem, making life easier for consumers, and business more efficient for our partners.
Ignition, a central business vertical to the Ignition Group, was founded in 2002, by brothers Sean and Donovan Bergsma. Ignition Group, now one of Africa’s largest investors in technology, media, telecommunications and financial services sectors, provides a platform for sustainability and success.
With a staff complement of nearly 3 000 people, we have a team of experts in the fields of IT, Finance, Marketing, Human Resources, Sales, Development, Compliance, Customer Care, Training and Support. Ignition Group has built a sound infrastructure to support a number of business verticals within the Group, allowing the business verticals to swiftly develop, innovate, adapt and support our Business Partners and strategies.
Responsibilities :
Development Pipeline Leadership:
Develop, lead, and execute on the development pipeline.
Continuously evaluate, optimize, and refine core services using performance data.
Key roles and responsibilities:
Customer Communication Management:
Manage the process for customer communication across key engagement channels (email, WhatsApp, SMS, in-app, and push notific
Core Responsibilities:
Proactively identify design-led communication opportunities in collaboration with cross-functional teams.
Execute creative designs for website landing pages, emailers, d
Key roles and responsibilities :
Data Analysis and Insights Generation:
Analyse large volumes of clickstream, web, and CRM data using advanced SQL and web analytics tools to generate actionab
Responsibilities :
Data Ingestion & Processing
Assist in building ETL/ELT pipelines using AWS services like AWS Glue, Lambda, and Step Functions.
Work with Amazon S3 for data storage an
Responsibilities :
Development of App Interfaces and Features:
Develop robust, well-structured, and user-friendly app interfaces and features using Flutter and Dart.
Write clean, easy-to-un
Key roles and responsibilities:
Comprehensive Marketing Plans:
Develop and execute comprehensive marketing plans to drive user acquisition, engagement, and retention.
Market Research and
Key roles and responsibilities:
Content Creation and Publishing
Publish posts across multiple social media platforms, ensuring content is creative, engaging, and aligned with brand guidelines
Responsibilities :
Develop Compensation Strategies
Design and execute comprehensive compensation strategies tailored to attract and retain top talent while aligning with the organization'
The detail:
Query Resolution
Enhance the overall customer experience and ensure customer satisfaction and turnaround time on queries.
To take inbound calls from customers regarding sales, pr
The role:
The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of t
What you get:
Competitive basic salary
Lucrative commission structures
Access to medical aid
Tenure increases – the longer you stay, the more you earn!
Nightshift allowances
Atte
What you get:
Competitive basic salary
Lucrative commission structures
Access to medical aid
Tenure increases – the longer you stay, the more you earn!
Nightshift allowances
Atte
What you get:
Competitive basic salary
Lucrative commission structures
Access to medical aid
Tenure increases – the longer you stay, the more you earn!
Nightshift allowances
Atte
Job Description
The Reactivations Call Centre Agent is responsible for supporting internal customer servicing areas in the retention and alteration of active client policies. The Agent is respon
Job Description
Primary purpose
Responsible for purchasing materials, supplies or equipment for a business. Their duties include negotiating deals with suppliers, researching possible item sele
The detail:
Query Resolution
Enhance the overall customer experience and ensure customer satisfaction and turnaround time on queries.
To take inbound calls from customers regarding sales, p
Role Description
This is a full-time on-site role for a Sales Consultant at Ignition Group in Durban. The Sales Consultant will be responsible for providing sales consulting, ensuring cust
