AddressQuadrant 4, Centenary Building, 30 Meridian Drive, Umhlanga, Durban
About Ignition Group
The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology.
We approach markets that are traditionally complex and contested, and then simplify the... read morem, making life easier for consumers, and business more efficient for our partners.
Ignition, a central business vertical to the Ignition Group, was founded in 2002, by brothers Sean and Donovan Bergsma. Ignition Group, now one of Africa’s largest investors in technology, media, telecommunications and financial services sectors, provides a platform for sustainability and success.
With a staff complement of nearly 3 000 people, we have a team of experts in the fields of IT, Finance, Marketing, Human Resources, Sales, Development, Compliance, Customer Care, Training and Support. Ignition Group has built a sound infrastructure to support a number of business verticals within the Group, allowing the business verticals to swiftly develop, innovate, adapt and support our Business Partners and strategies.
The detail:
Scheduling
Complete and manage schedule exceptions/adjustments for the company daily.
Ensures the accuracy and timeliness of data by responding to time-off requests, schedule ch
Key Focus and Duties:
Accurately prepare forecasts and budgets for call & non-call workloads and resource, monitoring drivers against business change & developing models to improve accur
The detail:
Query Resolution
Enhance the overall customer experience and ensure customer satisfaction and turnaround time on queries.
To take inbound calls from customers regard
Description
Training needs and plans
Conduct skills audit and develop and monitor the implementation plan.
Consult with various stakeholders in the collation and submission of the workplace
Responsibilities:
Troubleshooting
Conducting in-depth analysis of reported issues to determine root causes.
Utilizing debugging tools, logs, and diagnostic utilities to is
Description
The detail :
Manage and fulfill all concierge requests that are uploaded on the intranet, including car license renewals, click & collect, laundry delivery and collection
Job Description
Primary purpose:
Responsible for the overseeing acquisition and retention of new customers within uConnect’s new retail mall channel. Focusing on successfully growing prom
Job Description
Responsibilities:
Develop long-form content, including thought leadership articles, case studies, and blogs.
Produce compelling PR content, including press releases, media sta
Job Description
The campaign is a market disrupting tech device insurance product brand. It provides insurance for a range of devices from handsets to TVs, home content and everything in between
Description:
Key Responsibilities:
Tender Strategy and Planning:
Develop and implement tender strategies aligned with the company’s business objectives.
Analyze tender opportunities t
Description:
The Chief Financial Officer – Consumer is accountable for the functioning and management of the Business to Consumer finance function encompassing Retail telco, Retail banking
Description:
The purpose of the Digital Sales Lead is to lead, strategize and grow digital advertising/promotions and market research sales for premium direct agencies, advertising partners and
Description:
Our Trainers should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. We’ve created a program that gives our T
Description:
Primary purpose
Create engaged and happy employees that love coming to work.The Culture & Events Coordinator is responsible for end-to-end execution of recognition events withi
Description:
The purpose of this role is to lead and manage marketing-related activities within the Ignition Group. As a Client Partner, you will focus on developing strategies for our internal
Description:
The Business Analyst takes responsibility for assisting with the improvement of the quality of IT products and services by analysing data to inform business decisions and finding te
Description:The purpose of the Digital Sales Lead is to lead, strategize and grow digital advertising/promotions and market research sales for premium direct agencies, advertising partners and clients
Description:Our Trainers should always look the part, act the part, and treat their physical environment as a reflection of their legacy and ours. We’ve created a program that gives our Trainees inc
