Job descriptionESSENTIAL REQUIREMENTS
Excellent command of the English language
Excellent communication skills (Verbal and written)
Previous Call Centre experience is advantageous
14 February, 2017
About Mango5 Call Centre (Pty) Ltd
Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always been innovative and in keeping with the needs of our clients. The focus is providing customers with the freedom of choice, complimented by superior customer service.
In consideration of our client’s needs Mango5 introduces a choice of Customer Contact Solutions.
Our customer contact solutions will compliment your current strategies or add value to your future plans.
PRODUCT OFFERING INCLUDE:
â€¢ Mystery Shopper
â€¢ Customer Satisfaction Surveys
â€¢ Telesales (Outbound & Inbound)
â€¢ Lead Generation (with live conference facility)
â€¢ Welcome Calls
â€¢ Customer support desk
â€¢ Data Validation
â€¢ Sms and Email strategies
â€¢ Dormant Clients Re-activation
â€¢ Order Taking
Direct Marketing, Outbound Sales (National / International), Inbound Sales (National / International), Business Process Outsourcing, Data Response Models, Customer Service, Cellular, Insurance, Leisure, Rewards / Loyalty, Renewals, Live call transfer, and Lead generation