Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town, and listed in the travel and leisure sector of the JSE Ltd.
Our Brands
Spur Corporation’s eight brands include Spur Steak Ranches, Spur Grill & Go, Panarottis Pizza Pasta, John Dory’s Fish Grill Sush... read morei, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek.
The group’s brands each have their own distinctive atmosphere and brand positioning, and offer quality and value-for-money meals, while providing customers with an inviting eating experience that is distinctly family-orientated.
Spur Group has franchisees trading through over 600 outlets across South Africa, the rest of Africa, Mauritius, Australasia and the Middle East. The Group also directly owns and runs 5 restaurants in South Africa (“retail” restaurants). Spur Corporation also operates a sauce manufacturing facility and manages central procurement for South African franchise outlets.
Key Responsibilities
Total Guest Experience
Ensure all guests receive outstanding service, addressing any issues or concerns promptly and effectively.
Monitor and analyze guest feedback to
Key Responsibilities:
Total Guest Experience
Ensure every guest receives exceptional service, consistently exceeding expectations. Address and resolve guest complaints or issues promptly.
M
Key Responsibilities:
Guest Experience Management
Greet and interact with guests, ensuring they have a memorable and positive dining experience.
Address guest concerns and complaints prompt
Knowledge and Experience
Brand, PR, and Reputation Management: Proven experience in developing and executing strategies to manage and enhance brand reputation, with a strong focus on social, eco
Requirements
Total Guest Experience
Service Excellence: Ensure that all guests receive outstanding service, addressing any issues or concerns promptly and effectively.
Guest Feedback: Monit
Key Responsibilities:
Training and Development
Staff Training: Develop and implement comprehensive training programs for kitchen staff, ensuring all team members are knowledgeable about recip
Role and Responsibilities
Account Management:
Serve as the primary point of contact for assigned partners, managing relationships to ensure satisfaction and mutual success.
Develop and exec
Responsibilities:
Anticipate, design and implement relevant, accurate, comprehensive, dynamic and interactive training materials, including presentations, manuals, and multimedia content in your
Duties & Responsibilities:
Franchisor Profitability
Attend Operations meetings to discuss status reports and action plans to improve stores turnover and standards.
Attend follow up meet
Key Duties and Responsibilities:
POS System Management:
Oversee the configuration, installation, and maintenance of POS systems including GAAP, Pilot, and Micros.
Ensure POS systems are alw
Key Duties & Responsibilities
POS System Support
Assist with basic POS setup, menu updates, and configuration under supervision
Help monitor system performance and report malfunctions t
Knowledge and Experience
Brand, PR, and Reputation Management: Proven experience in developing and executing strategies to manage and enhance brand reputation, with a strong focus on social, eco
Responsibilities:
Anticipate, design and implement relevant, accurate, comprehensive, dynamic and interactive training materials, including presentations, manuals, and multimedia content in your
Digital Design
Create high quality assets and digital products across all touch point, such as: social media, marketing automation, websites, mobi-sites, apps, digital banners, gifting and
Key Responsibilities – Your place to shine and be rewarded!
Be a Leader and a coach and cultivate the best team
Deliver Total Guest Experience – Make Every Visit Legendary
Fanat
KEY ACCOUNTABILITIES:
Develop/ Review policies and processes in areas of responsibility.
Develop and manage key supplier relationships.
Prepare quarterly/monthly reports to the Executive tea
Role and Responsibilities
Account Management:
Serve as the primary point of contact for assigned partners, managing relationships to ensure satisfaction and mutual success.
Develop and exec
The Head of Procurement directs controls and co-ordinates all procurement activities of the Corporation.
Develop and implement a Supply Chain Management Framework that will deliver on procuremen
