KEY RESPONSIBILITIES:
Manage customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions
Effective handling of escalated situations and complaints
PRIMARY PURPOSE
The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-
What You'll Do
Mitigate risk associated with you account set to improve Gross Revenue Retention.
Manage relationships with key stakeholders within a large volume account set.
Understand
Job Description
To provide specialist service across segments, to maximise Global Markets revenue and achieve high client service quality in line with the Global Markets strategy and within the
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
Address
CRITICAL TASKS
Guest Relations
Acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Actively listen and respond posit
What You'll Bring:
Job Description:
2+ years leading consumer insights or research programs, ideally using agile methodology
5+ years of program or project management experience
What we’ll bring:
A work environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.
Flexible time off and an environm
Minimum requirements
TVET Programme Requirements:
This opportunity is only open to individuals who have completed Grade 12/Matric and any public Technical Vocational and Training (TVET) N6 qu
Function
Reporting directly to the Guest Services Duty Management, the successful incumbent is expected to provide and maintain the quality and standards of the Westin Cape Town within a pressurize
Job Description:
2+ years leading consumer insights or research programs, ideally using agile methodology
5+ years of program or project management experience
Plus 5-7 years business a
Requirements:
Bachelor of Science in Computer Science or related fields.
Qualifying Criteria:
Applicants must be South African Citizens not older than 25 years. 
CRITICAL TASKS
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build
CRITICAL TASKS
Guest Relations
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build
What you'll do
Monitor and assess compliance with key global privacy and data protection regulations, statutes, and guidance issued by competent authorities and administrative organizations,
Purpose of the Position
The purpose of the position is to give practical work experience to students who have successfully completed and obtained their qualification. The successful candidate will
What we’ll bring:
A work environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.
Flexible time off and an environm
DUTIES:
Communicates and consults with prospective and existing clients
Resolves client queries and concerns
Processes quotes and generates orders
Processes Renewals
Reporting
Sends re