Latest Jobs at ACDC Dynamics SA

Purpose of the Role

• We are looking for a highly capable stock controller to manage our stock inventory. You will be analyzing supply chain data to ensure stock availability, placing purchase orders and transferring stock, and maintaining purchase and pricing reports.

Key Performance Areas

• Coordinating stock control operations with warehouse staff, as well as the sales and finance departments
• Analyzing supply chain data to ensure the uninterrupted availability of stock
• Forecasting supply and demand to prevent overstocking and running out-of-stock (OOS)
• Placing and receiving orders to replenish stocks as needed
• Tracking shipments and coordinating internal stock transfers, as well as resolving delays
• Overseeing stock storage processes, including tagging, boxing, and labelling
• Maintaining a steady flow of stock from storage to where it is needed
• Performing regular inventory audits and keeping stock purchasing within budget

Requirements

• A minimum of two years' experience as a stock controller in a similar industry preferred
• Proficiency in inventory management software Accpac and Web orders
• In-depth knowledge of inventory management principles and best practices
• Extensive experience in supply chain data analysis
• Great analytical and problem-solving skills
• Superb negotiation, collaboration, and communication abilities
• Exceptional organizational and time management skills

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Purpose of the Role:

• The Counter Salesperson is the first point of contact when clients enter our store and is required to provide excellent customer service.   Incumbent is responsible for answering customer queries and resolving all their queries professionally to ensure maximum customer satisfaction.

Responsibilities:

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Treat all customers with respect and courtesy
• Provide quotations & assist with queries
• Ensuring that specials and brochures are up to date that are on the trade counter
• Additional responsibilities deemed necessary by management
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist as and when required

Requirements:

• Matric (Grade 12) or equivalent
• Experience in a consumer / retail environment
• Must come from an Electrical background
• Excellent attention to detail
• Maintain good time management
• Good communication and Interpersonal skills
• Good organizational and admin skills
• Electrical qualification an advantage
• Strong team spirit
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills

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Purpose of the Role:

• Getting the sale using various sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long- lasting relationships.
• Maintain accurate and complete customer account information.

Responsibilities:

• Understanding of the marketplace relative to product offering and client base demographics
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores
• Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio
• Liaising with Senior Management and ensuring that sales targets are met
• Analyzing current marketplace and ensuring feedback is given regarding important market and competitive information
• Training clients on products as and when required
• Executing sales strategies
• Generating new leads and developing existing customers
• Responding to customer enquiries
• Achieving high sales targets and goals
• Building new business relationships using existing industry contacts
• When required, giving sales presentations to various levels of audiences
• Managing employer’s expectations, client relationships and providing these with excellent service and support
• Providing feedback regarding suggestions for improvement and market research
• Ability to deal with and respond to high volumes of emails
• As and when required, liaising with any business partner regarding exhibitions/ customers’ day of any type with reference to ACDC Dynamics and attends these events and or arranging these events
• Quotation formulation and follow up of these
• Attending Sales Meetings and providing the necessary information/ statistics. 
• Planning as well as submission of weekly calls and reporting on weekly activities
• Customer account maintenance
• Attending of ad hoc training sessions
• Find and capitalize on new product opportunities and possible turnkey projects by positioning the brand of ACDC in these customers.
• Compile accurate and precise calendar entries with a briefing on what transpired during sales calls

Requirements

• Experience and or knowledge in an Electrical manufacturing/sales environment
• An Electrical or similar technical qualification will be advantageous.
• 3 to 5 years in related sales role
• Technical product knowledge of our products will be preferable
• Proven marketing and sales competencies and ability to analyse market and set new strategy
• Ability to establish new markets/ establish new business relationships and train clients on products

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Purpose of the role

• The Branch Administrator assists the Retail Branch Manager with all the administration duties required to run the store.  This includes but is not limited to assisting with daily cash ups, client refunds, Debtors queries, and all administration tasks at hand.   You should be professional and courteous with strong computer skills and a thorough understanding of accounting principles. 

Key Performance Areas

• Assist Retail Manager with all administrative tasks.
• Assist with the repairs and returns in a timely manner.
• Schedules, submits, and initiates customer returns in accordance with standard procedures.
• Assist with Daily cash ups and processing of the cash book and provide reports for head office.
• Assist with quality improvements to enhance all services and prepare all required paperwork for same
• Manage and resolve all issues in customer accounts.
• Develop and maintain effective relationships with all clients and staff.

Requirements

• Matric
• Previous experience in an administrative role
• Great attention to detail
• Great communication skills written and verbal. 

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Purpose of the role:

• A counter salesperson is the first contact who meets customers when they first enter the store and provides excellent customer service. They are responsible for answering customer queries and resolve all their queries professionally to ensure maximum customer satisfaction.

Responsibilities:

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Must treat all the customers with respect and courtesy
• Counter Sales which will include Quotations & Queries
• Must come from an Electrical Background
• Maintaining own Back Order Report
• Maintain good Time Management
• Ensuring that Specials and Brochures are up to date that are on the Trade Counter
• Additional responsibilities deemed necessary by Management
• See to all telephonic sales quotations and queries
• Load / Capture all sales orders and quotations on the computer system
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist when and where needed

Requirements

• Matric
• Electrical Qualification an advantage
• Experience in a consumer / retail environment in selling electrical products.
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina

Attributes:

• Excellent attention to detail
• Punctuality
• Ability to work well under pressure
• Good Communication and Interpersonal skills
• Good organizational and Admin skills

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PURPOSE

• To expand the client base and ensure that the existing client base is serviced to grow the market of the company.

TYPICAL JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Together with their respective category manager, analysing the marketplace, and designing a market strategy based on their product range.
• Searching for and capitalising on new product opportunities Positioning and Branding for the respective product range in client stores or franchises.
• Managing new product projects from start to end which may include the assisting in designing and mapping of systems relative to the category.
• Together with your respective category manager, developing product launch programs as well as formulation of customer days or product awareness campaigns.
• Liaising with upper management ensuring sales targets are met
• Analysing current marketplace and feeding back important market and competitive information to your respective category manager.
• Training in house and external sales teams on sales techniques, administration, and products as and when required.
• Executing, and managing sales strategies
• Generating new leads and developing existing ACDC customers
• Responding to customer enquiries.
• Managing several assigned accounts and often being the face of the company to many clients.
• Achieving high sales targets and goals.
• Giving sales presentations to high-level executives.
• Managing employer’s client relationships and providing clients with excellent service and support.
• Feeding back all suggestions for improvement and market research to respective category manager.
• Processing a high volume of product orders.
• Taking phone calls from customers.
• Communicating internally important feedback from customers.
• Dealing with and responding to high volumes of emails.
• As and when required, assisting in as well as liaising with any business partner with respects to any exhibition of any type with reference to ACDC
• Dynamics as well as ACDC Express and making yourself available for such events to assist in ensuring the smooth running of such.

QUALIFICATIONS, SKILLS AND COMPETENCIES REQUIRED:

• Relevant B Degree / B Tech advantageous
• 5 - 7 Years sales experience in the general electrical field dealing particularly with; General as well as Industrial Lighting and design
• Proven marketing and sales competencies and ability to analyse markets and set strategies.
• Ability to establish new markets by tapping into your existing network.
• Ability to manage budgets as well as meeting set KPI’s
• Results/Goal Orientated & Driven
• High attention to Detail
• Problem solving ability
• Influencing
• Flexible
• Assertive
• Time Management
• Computer knowledge & skills
• Persistence

ATTRIBUTES:

• Ability to work under extreme pressure and targets
• Teamwork as well as work independently
• Time Management is critical
• Dynamic, go-getter attitude
• Excellent Communication skills
• Ability to work within a structured environment
• Strong negotiation and persuasion skills
• Positive, honest attitude
• Technically orientated

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PURPOSE OF THE ROLE:

The Branch Manager plans and directs the day-to-day operations of the Branch.  Incumbent develops strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base.

You will also ensure customer needs are met, complaints are resolved, and service is quick and efficient. In addition, ensure all products and displays are merchandised effectively to maximize sales and profitability.

BRANCH MANAGER TOP SKILLS & PROFICIENCIES:

• Budgeting
• Accounting and Finance
• Marketing
• Retail Management
• Leadership
• Ability to Motivate Others
• Delegation
• Customer Focus
• Quick Learner
• Multi-Task Skills
• Team Player
• Pricing
• Staffing
• Vendor Relationships
• Market Knowledge
• Results Driven
• Strategic Planning
• Management Proficiency
• Client Relationships
• Sales Experience
• Organization
• Verbal and Written Communication

QUALIFICATIONS:

• A post graduate Degree or its equivalent in Electrical or Electronics, Sales, Marketing, or closely related discipline from a recognised Tertiary Institution
• Essential: 7 – 10 years’ experience in Sales within a manufacturing environment – Electrical will be advantageous.
• At least 5 years’ experience in a Senior Sales managerial capacity.
• Computer literate (Microsoft office, AccPacc, Syspro

Requirements

• Proven work experience as a Branch Manager
• Electrical/ Electronics will be advantageous
• Experience managing a high-performance sales team
• An ability to understand and analyse sales performance metrics
• Solid customer service attitude with excellent negotiation skills
• (Strong written communication and team management skills) Sound communication skills (written & verbal), coupled with the effective ability to interact with people at all levels
• Manages, motivates and improves the team in order to achieve the company goals
• Analytical skills with a problem-solving attitude
• Availability to travel as and when required
• Demonstrable capacity to keep abreast of new technology trends
• Demonstrate problem-solving skills and negotiation skills
• Solid understanding of budgeting and reporting
• Provide market intelligence to the sales team
• Performance, growth and development of the Independent sales force
• Delivering strategies to optimize sales force performance
• Anticipating business needs, identifying strategies to capitalize on opportunities and mitigate business risks
• Developing goals, KPIs and objectives and executing against the Company’s vision
• Evaluating performance and productivity and identifying remedial action when required

go to method of application »

Purpose of the role:

• Getting the sale” using various customer sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long- lasting relationships.
• Maintain accurate and complete customer account information.

Duties:

• Understanding of the marketplace relative to product offering and client base demographics
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores
• Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio.
• Liaising with Senior Management and ensuring that sales targets are met.
• Analysing current marketplace and ensuring feedback is given regarding important market and competitive information.
• Training clients on products as and when required.
• Executing sales strategies
• Generating new leads and developing existing customers
• Responding to customer enquiries
• Achieving high sales targets and goals
• Building new business relationships using existing industry contacts
• When required, giving sales presentations to various levels of audiences?
• Managing employer’s expectations, client relationships and providing these with excellent service and support
• Providing feedback regarding suggestions for improvement and market research
• Ability to deal with and respond to high volumes of emails.
• As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc of any type with reference to ACDC Dynamics and attends these events and or arranging these events.
• Quotation formulation and follow up of these.
• Attending Sales Meetings and providing the necessary information/ statistics etc
• Planning as well as submission of weekly calls and reporting on weekly activities
• Customer account maintenance
• Attending of ad hoc training sessions
• Saturday work will be required as per published roster.
• Find and capitalise on new product opportunities and possible turnkey projects by positioning the brand of ACDC in these customers.
• Managing employer’s expectations, client relationships with exceptional customer service and support.
• Compile accurate and precise calendar entries with a briefing on what transpired during sales calls.

KPI’s

• Meet monthly targets set by company.
• Update CTC reports weekly
• Call on assigned customers base with 8 constructive calls daily.
• Product introduction to client two samples per week. Samples needs to be cycled weekly.
• Housekeeping of customers account inclusive of ACDC Branding
• Rotate entire customer base within a four-week cycle.

Requirements

• Experience and or knowledge in an Electrical manufacturing/sales environment
• An Electrical or similar technical qualification will be advantageous.
• 3 to 5 years in related sales role
• Technical product knowledge of our products will be preferable.
• Proven marketing and sales competencies and ability to analyse market and set new strategy.
• Ability to establish new markets/ establish new business relationships and train clients on products.

go to method of application »

Description

• Exciting opportunity to work at ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for Internal Sales.

Key Performance:

• Advise technical information
• Must have great communication skills to properly explain and relate complex technical issues to customers with significantly less technical training.
• Follow up on back orders.
• Investigate potentially serious situations and implement corrective measures.
• Queries and general administration
• Up & Cross Selling including promotion of specials (to supply evidence and regularity)
• Relationship and co - operation with external and internal sales team and other departments
• Building and maintaining customer relationships
• Request stock and follow up with relevant departments
• Promote solar specials
• Assisting in retail store when required
• Answering incoming calls & mails
• Resolving issues and or queries

Requirements

• Matric
• Accuracy in execution of tasks
• 3 years of sales experience
• Sales/Technical experience