Active Jobs at Pick n Pay Stores Limited

• To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.

Minimum requirements

• Matric/ Grade 12
• Preferably NQF 3 Bakery qualification
• Experience as a Baker / Bakery Supervisor.
• Minimum of 3 years Baker experience
• The incumbent may also be expected to perform other duties as assigned from time to time.
• This position will require transferability between stores.

Competencies

• Achieving results through others 
• Plan, organize and follow up on activities and plans 
• Adhere to standards and policies 
• Customer Orientation 
• Communication skills – clearly conveying message and actively listening 
• Business mindedness

Key responsibilities

• Merchandising Management 
• Conducts regular quality checks on merchandise 
• Executes plano guide 100% 
• Handles product as per SOP  
• Ensures products are produced according to recipe specifications 
• Ensures department is ready for trade by store opening time 
• Identifies fast selling lines within store, and implications on margin and sales opportunities 
• Ensures product is wrapped and packed according to standards 
• Ensures sufficient product available for customer demand 
• Ensures compliance to hygiene, housekeeping and safe working standards 
• Monitors the implementation of all promotional activities – adherence to promotional calendar 
• Back up areas are kept clean and clear 
• Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area 
• Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum 

Food Safety & Hygiene 

• Ensures that hygiene and housekeeping standards are maintained 
• Ensures stock rotation 
• Monitors the adherence to food safety and health and safety standards are maintained 
• Manages Non-Conformances via effective corrective action 
• Implements cleaning schedules and checks effective cleaning and sanitation 
• Recording of Food Safety Daily Checklist  
• Customer Services Management 
• Responds to customer requests 
• Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability  
• Ensures department standards are maintained, equipment is manned and in working order 

Staff Management 

• Communicates critical information to staff 
• Set targets and activities – priorities, delegates and communicates 
• Handles procedural, policy and legislative non compliance 
• Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste  
• Checks and amends Kronos scheduling 
• Coaches staff 

Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met 
• Monitors waste, and ensures procedures are adhered to 
• Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets. 
• Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer 

Systems 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning 
• Processes IDTs via SAP  
• Actions reduced to clear on SAP as per SOP  
• Checks for electronic communications regularly during the working day  
• Processes waste  
• Ensure PID’s are counted correctly as per the National P & L schedule  

Closing date: 31 October 2025

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• Provide exceptional Customer Service and uphold the company values with the community

Minimum requirements

• Matric
• 12-18 months face-to-face customer service experience
• Drivers License
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

Competencies

• Self-driven  
• Basic computer literate (MS Office) 
• High energy levels 
• High attention to detail 
• Ability to think on your feet when resolving problems 
• Customer service centric 
• Sense of urgency 
• Professional 
• Analytical skills 
• Good communication skills 
• Good intrapersonal skills 
• Pick n Pay values and culture 
• Customer service ethos 
• Understanding of Pick n Pay’s business priorities
• Understanding of different store formats 
• Understanding of Pick n Pay values and expected performance standards 
• Understanding of organizational structures, business flows, where and how to source information 

Code of Ethics 

• Gain understanding on the process of handling customer complaints via different mediums 
• Understand the SOP governing the public liability process 
• Basic knowledge on the SOP governing the food safety procedure 
• In-depth knowledge on the roles of the CSM in store and the community around the store 

Key responsibilities

• Customer Service  
• Informal and formal feedback 
• Customer Complain Chart 

Store Standards 

• SOPs 

Communication 

• Informal and formal feedback 

Training 

• Customer Complaints Chart 
• Store Audits 

Social Responsibility

• Informal and formal feedback 
• Local Newspaper 

Administration 

• Informal and formal feedback 

Ad-hoc Projects 

• Project Plans 

Closing date:03 November 2025

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Minimum Requirements:

• Bachelor’s degree in Marketing, Business, or a related field; postgraduate qualification advantageous.
• 5+ Years of experience.
• Proven experience at Marketing Manager level, preferably in eCommerce or retail.
• Strong understanding of omnichannel strategy and digital commerce trends.
• Demonstrated ability to link marketing execution to commercial outcomes (GMV, revenue, market share).
• Excellent leadership, stakeholder management, and communication skills.
• Analytical mindset with proficiency in data-driven decision-making.
• Strategic thinker with creative problem-solving ability.

Competencies 

• We’re looking for a strategic and commercially minded marketing leader with strong digital and omnichannel expertise. The ideal candidate will combine analytical insight with creative execution, demonstrating proven ability to link marketing activity to business growth.

Key competencies include:

• Strategic thinking and commercial acumen
• Strong leadership and stakeholder management
• Deep understanding of digital and performance marketing
• Customer-centric mindset with a passion for data-driven decision-making
• Excellent communication and influencing skills
• Proven ability to manage budgets, agencies, and cross-functional teams
• Innovative, agile, and results-oriented approach

Strategic Marketing Leadership

• Help define and deliver the marketing strategy for Pick n Pay eCommerce.
• Lead go-to-market planning for key initiatives, ensuring alignment with commercial, merchandising, and operational objectives.
• Act as a senior marketing voice in cross-functional teams, influencing decision-making across the business.

Brand & Customer Growth

• Drive brand positioning and differentiation within the South African eCommerce market.
• Build and execute marketing plans that grow customer acquisition, share of search, and long-term loyalty.
• Ensure consistency in brand messaging across all digital and in-store touchpoints.

Digital & Performance Marketing

• Oversee digital marketing campaigns (SEO/SEM, CRM, social, performance media) to maximise reach and conversion.
• Optimise the online customer journey to improve NPS, conversion, and basket size.
• Use advanced analytics to link marketing spend directly to GMV and ROI.

Cross-Functional & Stakeholder Leadership

• Partner closely with merchandising, operations, and technology teams to deliver seamless customer experiences.
• Influence senior stakeholders and manage agency/partner relationships to ensure best-in-class delivery.
• Serve as the escalation point for strategic marketing decisions impacting eCommerce.

Team & Agency Management

• Provide leadership to internal marketing teams and agency partners, ensuring clarity of objectives and accountability.
• Mentor and grow talent within the marketing function.
• Analytics, Reporting & Commercial Accountability
• Own the marketing performance dashboard for eCommerce.
• Translate insights into actionable strategies to drive growth.
• Report regularly to senior leadership on performance against KPIs and budget.

Budget & Resource Management

• Manage significant marketing budgets with a focus on ROI.
• Ensure cost-efficient resource allocation across initiatives.

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• We are looking for a dynamic and innovative Culinary Product Developer to drive dairy category growth and culinary excellence across multiple departments.
• This cross-functional role requires a creative and detail-oriented Culinary Product Developer to develop new food products from concept to launch - blending your culinary flair, technical expertise, and commercial insight to create products that delight consumers and strengthen our brand.

Minimum Requirements:

• Diploma in Food Technology, Consumer Science, or a related field
• Degree or B-Tech in Food Science/Food Technology is advantageous.
• Minimum of 3 years’ experience in a food-related FMCG environment; exposure to dairy or cheese products is advantageous.
• Valid driver’s license.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Experience with kitchen or product management software (advantageous).

Competencies:

• Ability to work in a fast-paced environment.
• Proficiency in creating and adapting recipes based on dietary needs and trends  
• Experience in training kitchen staff on new recipes and costing strategies.
• Solid knowledge of food costing, pricing strategies, and profitability management.
• Ability to calculate and adjust recipe costs for profitability without compromising quality.
• Ability to analyse sensory data and interpret nutritional and regulatory information.
• Experience with regulatory guidelines for food products and labeling.
• Ability to work independently and manage multiple projects effectively
• Excellent communication and collaboration skills across multidisciplinary teams.
• Exceptional attention to detail, time management, and problem-solving skills.

Closing Date: 06 November 2025

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What we are looking for

• A recently qualified graduate holding a BCom or BSc degree in a business-related field (e.g., Accounting, Finance, Economics, Business Management, Supply Chain, or Retail Management).
• A natural flair for numbers, analysis, and problem-solving.
• Excellent communication skills (verbal & written).
• Confidence to engage with suppliers and colleagues.
• Drive, energy, and resilience to thrive in retail.
• Excel proficiency (you’ll need it!).

Competencies to shine in this role

• Organised multitasker
• Strong communicator & relationship builder
• Analytical thinker with financial acumen
• Thrives in a fast-paced environment
• Team player with a drive to make a difference

​​​​​​​What you will get:

• Practical on-the-job experience with one of SA’s leading retailers.
• Real responsibility from day one – shaping product ranges, pricing, promotions, and supplier negotiations.
• Mentorship and coaching from experienced Buyers and leaders who want to see you grow.
• A fast-paced, exciting work environment where no two days are the same.
• Career growth opportunities in one of SA’s most iconic companies.
• Monthly stipend to support you as you learn and grow

Closing date: 03 November 2025

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• To implement, monitor, and analyse inventory processes and activities that safeguard the integrity of store stock. This role is key in identifying and reporting financial stock risk exposure, driving actions that positively influence business cash flow, and improving stock holding efficiencies. Through accurate reporting, strong controls, and proactive problem-solving, the Inventory Manager ensures optimal stock accuracy, availability, and profitability.

Minimum Requirements

• Matric (Grade 12)
• 1–2 years of experience in a retail environment, preferably within stock or inventory management
• SAP working knowledge
• Computer literate (MS Office)

Competencies

• Exceptional attention to detail and accuracy
• Strong analytical and problem-solving skills
• Commercial and business acumen
• Quality- and standards-driven mindset
• Excellent planning, organising, and prioritisation skills
• Resilient, adaptable, and results-oriented
• Strong interpersonal and communication skills

Key Responsibilities

• Monitor and report any deviations from merchandise standards to the Store Manager
• Review, and analyse daily stock and variance reports to identify trends or discrepancies
• Ensure the stock count plan is executed efficiently and accurately
• Prepare and actively participate in all stock-takes and cycle counts
• Verify and resolve stock variances in collaboration with management
• Lead, coach, and develop the stock control team to achieve store and departmental goals
• Plan and execute ad hoc store requests for counts or audits as required

Closing Date: 05 November 2025