Active Jobs at Sun International

Job Description

• Sun International – Central Office is offering a Contact Centre Learnership beginning on 1 March 2026.  Selected candidates will have the opportunity to grow and expand their knowledge through a structured programme that combines accredited theoretical training with practical workplace experience.  
• The learnership is designed to develop core competencies in contact centre operations, customer engagement, and professional communication within a fast‑paced corporate environment.

Job Requirements

Education:

• Grade 12 (Matric).
• South African citizenship.
• An updated CV.
• No prior participation in a learnership within the same qualification.
• Strong communication skills and a willingness to learn.
• Relevant post‑Matric qualifications, if applicable.

Skills and Knowledge:

• Strong listening and communication skills.
• Customer‑focused mindset.
• Basic computer literacy.
• Attention to detail.
• Willingness to learn, adapt, and grow.
• Professional attitude and reliability.

What You Will Gain:

• Accredited, formal training
• Valuable practical workplace experience
• A monthly stipend
• Exposure to a vibrant and dynamic corporate environment

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Job Purpose

• The HR Officer will be responsible for providing transactional HR administration and general administrative support to members of the HR Team across the employee lifecycle, to ensure seamless and consistent delivery of the departments’ services to line management and employees in line with company procedures and compliance standards.

Key Performance Areas

• Be the first point of contact for all transactional HR-related queries from employees and line
• Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; and tracking leave
• Prepare and administer HR-related documentation, such as contracts of employment, throughout the employee life cycle
• Update the HR database / system and ensure all data is accurate and complies with audit requirements
• Identify, classify, maintain and protect HR related files, documentation and sensitive information consistent with record handling and audit requirements.
• Prepare relevant paperwork for payroll around staff movements and conditions of employment
• Monitor unemployment claims by reviewing claims; recording and filing of documentation
• Documents human resources actions by completing forms, reports, logs, and records
• Updates job knowledge by participating in educational opportunities; reading professional publications
• Coordinate all admin as it relates to discipline and grievance procedures in the organisation and ensure proper record keeping as required by legislation 
• Order and maintain consumable stock levels in line with anticipated demand
• Coordinating the flow of departmental paper and electronic documents to the appropriate parties (obtaining from Business units passing on to payroll, files, etc.)
• Prepare basic reports such as headcount reports, absenteeism reports, leave liability, sick leave, and other reports required for monthly financial reporting
• Troubleshooting and resolving HR transaction processes and related data issues with HR and assigned clients.
• This will include collaborating with HR Consultants, Learning & Development, Recruitment and Payroll
• Type correspondence proficiently including letters, faxes, etc.
• Handle calls, queries and requests received by the HR office on a daily basis and escalate relevant issues in all areas of HR including: appointments; leave; benefits; medical aid; provident fund; termination information 
• Assist employees in completing necessary paperwork to support changes, updates, etc.
• Administer bursary applications, medical aid, provident fund, and other relevant programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals.
• Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs.
• Assists in the co-ordination and planning of logistics for employee events viz EOM, roadshows, long service awards, etc.
• Co-ordination of the Employee wellness programme for the unit, including the co-ordination of wellness days, minutes of meetings, follow-through on action points of meetings, etc.
• Monitor Kronos and T&A
• Processing and payment of departmental invoices via the IFS system
• Maintains regular communication on current administration and projects status with relevant stakeholders
• Keeps service providers informed of payments and information required for vendor processes
• Communicate with medical aid and provident fund on hires, terminations, death benefits, etc.
• Escalates non-conformance issues or outstanding information

Job Requirements

Education

• Grade 12
• Studying towards a B Degree in Human Resources Management or similar is an advantage. 

Experience

• A minimum of 2 years in an administrative function.
• Exposure in the areas of human resources administration will be an advantage 

Skills and Knowledge

• Analysing
• Assuring quality
• Collecting information (sourcing; checking and / or documenting)
• Maintaining Focus
• Acting with energy and enthusiasm
• Integrating (Connecting, Relating and Collaborating)
• Managing customer and stakeholders
• Organising and co-ordinating
• Problem Solving & Initiative
• Knowledge of HR Policy and Procedures
• Knowledge of skills development requirements
• Minute taking / Typing skills
• Project Co-ordination
• Computer Literacy (MS Office / Peoplesoft)
• IFS (Purchase requisitions)
• Written and verbal communication skills
• Knowledge and application of labour legislation (LRA’ BCEA), Skills Development Act, EE Act