Active Jobs at adidas Group

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• Ensures that overall sales and profitability goals for the store are met 
• Providing training to all associates 
• Assisting the store manager in the development of staff in compliance with adidas retail growth objectives and support the store’s succession plan 
• Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure. 

KEY RESPONSIBILITIES:   

• Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity, (monthly planner) using sales ratio performance balance. 
• Assists the store manager by evaluates employees’ performance on a day-to-day basis  
• Assists the store manager to spot talents, potentials and training needs 
• Manage IR matters, ensuring timely and consistent handling of employee concerns and compliance with policies 
• Perform or assist in the completion of all documentation associated with applicants, new hires, payroll. 
• Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals. 
• Maintains personnel files to company standards. 
• Assure adherence to all company systems and procedures. 
• Maintain confidentiality of adidas retail operating information. 
• Assure compliance with legal statutes and safety guidelines in overall management of store and associates. 
• Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to next level. 
• Assure adherence to adidas retail visual presentation guidelines. 
• Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections. 
• As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store. 
• Resolving customer complaints. 
• Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product. 
• Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations. 
• Other duties may be assigned 

KNOWLEDGE, SKILLS AND ABILITIES:   

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
• Ability to write routine reports and correspondence.  
• Ability to speak effectively before groups of customers or employees of an organization. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
• Ability to use MS word, excel, outlook, and point of sale systems. 
• Ability to communicate effectively in English, both written and oral. 
• Ability to exercise good judgment and decision-making skills. 
• Excellent verbal and written communication skills. 
• Ability to effectively present to moderate size groups. 
• Ability to attend work in a regular and predictable manner. 
• Knowledge of how to supervise others. 

KEY RELATIONSHIPS:  

• Consumers, Peers, Key Retail Support Functions i.e Marketing Activations, VM, Operations, Vendors and Supports Functions, 

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:   

• Matric Certificate  
• Minimum 2 years of experience in a leadership role 
• 4+  years of retail experience 

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PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: 

• To be responsible for managing product life cycles from entry to exit 
• To drive productivity of stock movements in relation to delivery receiving and transfers 
• To take ownership over the implementation of Heart of House and Management of Stockroom Layouts and its maintenance 
• To execute store operations with specific focus on product and consumer service in line with brand image 
• To use his/her expertise and experience to provide feedback and coaching opportunities to subordinates and store team 

KEY RESPONSIBILITIES: 

• Awareness of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store 
• Uses retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor 
• Is a role model for stockroom operations ensuring all processes adhered to whilst providing feedback on ideas and suggestions on driving productivity to line manager and store team 
• Promote accountability and transparency on a day-to-day basis, by ensuring teams are following policies and that they are handling product with integrity. 
• Use BI Report to prioritize Top sellers and Black Hole to drive BOH productivity and fast pace to push product to the floor   
• Ownership for completing deliveries quickly and accurately while adhering to stock protection procedures 
• Accurately records and manages all stock movement in and out of store via IC processes or Omnichannel within a timely manner 
• Works as one with line manager to ensure adequate consumables are provided to create an effective environment, highlighting issues to line manager where require 
• Responsible for Inventory accuracy within the flagship environment executing cycle counts and controlling adjustments in line with line manager and store team 
• Proactively manage stock capacities ensuring store is always in line with optimums. 
• Ownership of all stockroom health and safety topics, checks and complies with all policies and procedures to maintain a safe and sustainable working environment 
• Identifies improvement opportunities and communicates suggestions to line manager and store management to drive commercial success 
• Provides strong leadership skills in order to guide and train own team on Stockroom Operations, managing performance via the Company Performance system (#MyBest) with the support of HR Manager and line manager where required 
• Collaborates productively and respectfully with all team members acting as one Store Team to meet or exceed store goals 
• Makes himself/herself available to support other team members when needCommunicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance 
• Partner with instore trainer and ensure regular trainings and refreshers on HOR, day in the life of a BOH Specialist, policies and procedures are conducted.  

KEY RELATIONSHIPS: 

• Customers, Inventory Control Team, Merchandising Team, Logistics Team, Peers and Supervisor 

​​​​​​​KNOWLEDGE, SKILLS AND ABILITIES: 

• Adapts communication style to service both internal and external consumers dependent on the situation 
• Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time 
• Deals professionally with difficult situations 
• Uses retail and commercial expertise to drive overall store sales by prioritising the consumer and brand at all times whether it be by Omnichannel or by flow of merchandise to the sales floor 
• Supports team by actively helping where required by line manager 
• Is thorough and detail oriented in maintaining a clean and organised stockroom 
• Stockroom management or people management experience is mandatory 

​​​​​​​REQUISITE EDUCATION AND EXPERIENCE: 

• Matric Certification 
• Minimum 5 years work experience in a sports/fashion customer- and commercial-focused retail environment with advanced process knowledge and comprehensive stock management and logistical experience, with thorough retail industry understanding 
• Minimum +2 years experience in a BOH Specialist  
• Intermediate numeracy and literacy and advanced verbal communication skills 

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Purpose & Overall Relevance for the Organisation 

• Drive districts’ profitability by meeting or exceeding district sales and profit targets and coach store managers on driving commercial success and customer service excellence. 

Key Responsibilities 

• Take full ownership of the district and its commercial success. 
• Coach store managers to increase their stores’ sales, productivity and profitability. 
• Drive service and selling culture in the district. 
• Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Managers. 
• Facilitate the effective and timely delivery and execution of Foundational and Seasonal Brand and product training materials in the stores. 
• Plan and prioritize structured store visits to maximize the district’s performance. 
• Dedicate a minimum of 4 days per week to completing store visits and ensure all stores in the district are visited at least once per month (exceptions must be approved by the Market Retail Director) 
• Ensure compliance with established policies, procedures, initiatives and directives. 
• Assess and make recommendations to improve the commercial viability and availability of products for the district’s stores. 
• Manage loss prevention as well as health and safety risks. 
• Lead recruitment, on-boarding, training and development efforts in the district 
• Own succession planning for the district. 
• Ensure compliance to established HR policies and procedures. 
• Coach, motivate and inspire Store Managers to accomplish store goals and maximize their individual performance, both face-to-face and remotely 
• Share best practices to drive overall Market and Global retail performance. 
• Analyse relevant data to probe and challenge the status quo with both retail back office partners and stores. 
• Ensure the legal and financial integrity of the district. 
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values. 
• Ensure proper in-store brand execution according to established standards and directives in all stores within the district 
• Ensure proper in-store Brand execution according to established standards and directives in all stores. 
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores 
• Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in all stores. 
• Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores. 
• Lead and implement all applicable loss prevention policies and procedures in all stores including health and safety risks. 
• Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including  actively managing poor performance in all stores. 
• Seek coaching and learning opportunities to continually improve your performance 

Key Relationships 

• Retail Back Office Partners 
• Customers 
• Peers and supervisors 
• Vendors and support functions 

Knowledge, Skills and Abilities 

• Broad and deep knowledge of retail operations and finance. 
• Systems and computer literate  
• Financial Acumen 

Requisite Education and Experience / Minimum Qualification 

• 5 years management experience in a sports/fashion customer- and commercial-focused retail environment. 
• 10 Years retail operations experience in fashion/sports retail environment.  
• Matric or equivalent. 
• Further tertiary qualification in Retail Management will be of an advantage.