Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
Read more about this company
Job Summary
- Overall Job Purpose Responsible for developing acquisition, as well as existing customer, Retail credit risk, collections or campaign strategies by using data analysis and predictive modelling techniques. In addition, responsible for developing monitoring and tracking management information (MI) of strategies and developing reports to highlight trends to management within the Portfolio.
Job Description
Key Accountabilities
Accountability: Strategy Design and Analysis
- Develop data driven strategies within the Retail Customer Value Management (CVM) team. This includes the following actions.
- Liaise with the relevant stakeholders in order to identify and select an appropriate data sample (for example, the target market) for strategy design.
- Source data on, for example overall performance and point in time status on customer's accounts/credit history, from various data sources within the ABSA domain as well as external organisations (i.e. Credit Bureaux) using Statistical Analysis Software (SAS) as well as database query tools.
- Consolidate the data in a logical manner such that it is analytical ready for SAS.
- Identify any data anomalies/trends and investigate possible causes for these. If necessary, suggest possible remedies for these anomalies to the portfolio's Management Team.
- Develop several alternative profitability strategies based on an analysis of the data and risk criteria available.
- Produce a detailed report the CVM and portfolio Management Team on the strategy design which needs to include the following:
- Indicate the data sample used, possible data exclusions and the reasons of the exclusions
- Document the strategy design methodology in such a manner that it is transparent and understandable to technical as well as a non technical audience.
- Document possible alternative strategies and their impact on the business (i.e. champion/challenger).
- Obtain buy-in from all stakeholders (e.g. CVM and portfolio Management Teams) by communicating the strategy verbally to both technical and non-technical audience.
- Present the strategy within the CVM monthly meeting to ABSA Internal and Barclays stakeholders.
- Liaise with the CVM capability team to ensure that the strategy is correctly implemented and that the timelines are within acceptable standards.
- Execute unit testing (if required) to ensure that the proposed strategy is correctly implemented in the credit scoring systems.
- Continually benchmark current strategies against mandated risk criteria as well as industry standard and best practice benchmarks.
- Secure approval from relevant governance structures. This includes sign-off control processes
Accountability: MI Production
- Produce and analyse monthly MI, to provide insightful commentary to support the data that details areas of potential concern and develop remedial action plans to address the issues.
- Produce strategy review documentation that shows the relevant performance of comparative acquisition and existing customer strategies. This needs to include profit, volume and risk related metrics.
- Produce ad-hoc analysis reports on the specific credit, campaign or collections issues - this would include detailed investigations into Possible problem areas within the CVM credit risk portfolio.
- Actively manage and improve the risk-based profitability of the new applications as measured in terms of interest income, and Return on Credit Risk Economic Capital.
- Communicate with the members of the respective Strategic Business Units (SBUs), Group functions and.
- Management Committees on an ongoing basis to ensure the speedy adoption of strategy development and revisions.
- Communicate analytical results to both technical and non-technical audiences.
- Work together with cross functional teams, which may be geographically dispersed, to deliver credit risk initiatives.
- Manage strategy sign-off process to ensure that all stakeholders are informed of proposed strategy changes and benefit/impact of these changes to the business.
- Liaise with operational areas (for example, inbound call centre managers and the manual risk underwriting teams) to ensure strategies are working optimally.
- Ensure that all strategies comply with ABSA credit risk policies and framework
Accountability: Customer Complaints Management
- Investigate and resolve all unresolved customer complaints that are escalated to for final decisioning. Provide prompt and clear feedback to the source of the complaint. This needs to be done for both new acquisitions as well as existing customer’s complaints.
- Reconsider all declined applications that have been escalated to the CVM Credit Risk portfolio for further consideration by carefully considering the customer relationship to the bank, risk of the customer as well as other available information. Refer all complex matters that need more investigation to the Head: CVM.
Education And Experience Required
- B Degree in Business or Mathematics or Statistics or Operational Research or Industrial Engineering or Risk Management or similar.
- 3 years’ experience is required, in data analysis utilising a standard statistical package such as SAS.
- 1 year experience in SAS Advanced programming for statistical analysis and manipulation of very large data sets.
- Advanced computer literacy especially the Microsoft Office suite of programmes (MS Word, MS Excel, MS PowerPoint) (1+ years)
Knowledge & Skills:
- SAS Programming .
- Problem Solving
- A strong understanding of key credit risk metrics .
- Communication - verbal & written.
- Microsoft Office
- Project Management experience
- User Acceptance Testing.
- Knowledge of System Development Life Cycle (SDLC) which will assist in cases where systems/processes etc. may be impact on or provide opportunity to improve strategy execution and resulting performance.
Competencies:
- Deciding and initiating action.
- Analysing.
- Relating and networking.
- Planning and organizing.
- Persuading and influencing.
- Adapting and responding to change.
- Applying expertise and technology.
- Entrepreneurial and commercial thinking
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Group Financial Decision Support (FDS), formerly known as BP&A, supports decision making within the Absa Group through the provision of relevant financial information and analysis at a Group-wide level. This function is also responsible for integrated planning and leading the annual budgeting process. This role supports the FDS Regional Head of Planning & Reporting (Head) in ensuring that internal financial planning and reporting across the Group supports effective decision making.
The Planning & Reporting team is responsible for:
- the overall financial planning across Absa Group (preparation and review of forecasts and short- and medium-term budgets that inform the Integrated Plan including restatements and rebase of plan where required)
- preparation of key financial reports including commentary for use by the Absa Group Exco and Board
- analysis of competitors, trends, revenues, new products/businesses etc
- preparation of briefing notes for annual results presentations
- balanced scorecard reporting
- ad hoc analysis and research, often related to presentations to Exco and other senior management
Job Description
Accountability: Assist the team in team executing the following deliverables to Exco and other members of senior management:
- Project management and analysis of key planning deliverables throughout the year: RAF, STP, Stress Testing and Integrated Planning outputs
- Monthly and quarterly key financial reports on financial performance
- Competitor analysis
- Research projects - gathering financial data and creating insightful, decision useful analysis and thought pieces
- Results presentations at half year and year end
- Other ad hoc projects and presentations
- Financial scenario analysis and stress testing
- Consolidating financial information for senior management
- Attend meetings to assist executives to understand and complete their tasks to achieve team goals
Accountability: RAF and STP review packs
- Assess the attainability and reasonability of the various strategic plans put forward by comparing them to market expectations, past performance and management expectations. Reliance is not simply placed on the numbers themselves but utilisation of various key metrics (RoE, RoRWA, CTI etc) is essential.
- Compile review pack for submission to Exco and any other relevant committee. The pack together with commentary is necessary to provide a sounds basis on which the budget is approved.
- Interact with other departments such as Treasury, Risk and Group tax may be necessary to provide comfort and assurance that the more technical aspects of submissions (Risk weighted assets, Tax, Economic Capital etc) have been scrutinized and appear reasonable given the Groups economic out-look. Accountability: Ad-hoc requirements/submissions
- Execute ad-hoc queries on a daily basis that are dependent on external and internal requirements and vary considerably throughout the year.
Accountability: Ad-hoc requirements/submissions
- Attend various committee meetings in which one will use their understanding of e.g. margins, impairment trends or economic understanding to provide a valuable contribution. In some instances the contribution will be on a discussion basis and in others a submission to the committee is required.
- Provide other departments (Efficiency office, office of the CEO, treasury etc) with a range of information (analysis, forecasts and actual financial data etc) to perform their respective tasks. The information supplied may need to be package in a different format to make it relevant for their respective needs. An understanding of the roll-up structures within the Absa Business and good financial understanding is vital in this instance so as to avoid misrepresenting information.
Accountability: Interim and year-end reporting (Twice a year)
- Compile briefing packs used as summary and in some instances as additional detail for the annual and half year end financial statements. The packs are utilised by senior executives as a summary for interim and annual financial statements.
- Compile quick reference packs. An individual is required to engage with stakeholders such as Investor relations and the various business unit representatives to ascertain possible topical subjects and key financial data for the relevant period. Scope is also given to frequently asked questions by investors.
- Attend investor "one on one" sessions in which one would either play a support role to a more senior Absa representative or through a more passive role for educational purposes.
- Compile competitor analysis which compares the Group’s performance to peers.
Accountability: Manage Absa Group Limited queries
- Provide monthly feedback to Absa Group Limited Business performance management on the performance of the various Business units to date, the performance against budget expectations and provide guidance on possible future performances in light of future economic expectations and/ or past performances.
- Compilation, scrutinization and validation of financial performance submission packs to Absa Group Limited so as to provide Absa Group Limited with a view of performance to date and possible future expectations.
Accountability: Cluster Relationship Manager (CRM) roles
- Provide analysis support relating to role to respective cluster through submissions, due dates and planning Interact with and supply guidance to Business units on a daily basis
- Perform all other duties as reasonably assigned
People Investment Accountabilities
- Peer responsibility: Coach, inspire, engage, mentor and develop finance and business savvy leaders.
- Play to our A-Game culture of Culture of inclusivity, diversity, entrepreneurship, and ownership.
- Network with finance colleagues across GFD and create awareness of challenges, opportunities and issues and encourage collaboration
- Focus on Finance skills evolution and remaining relevant.
Qualifications and experience:
- B Com degree with Honours of Masters (major in Accounting, Financial Management or Economics)
- CA SA / CIMA (5-8 years post qualifying) or non-CA SA / CIMA (7-10 years’ experience in Financial Services organisation)
- Able to work effectively across a multi-service Financial Services organisation
- Previous exposure to financial management reporting in a financial services organisation
Knowledge and skills:
- Financial Accounting
- Report writing
- Analytical skills
- Self-driven and good interpersonal skills
- Attention to detail
- Deadline driven
- Advanced Excel and PowerPoint skills
Preferred:
- Knowledge of financial markets
- Knowledge of economics
Competencies:
- Deciding and initiating action
- Learning and researching
- Entrepreneurial and commercial thinking
- Relating and networking
- Adapting and responding to change
- Persuading and influencing
- Creating and innovating
Education
- Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)
go to method of application »
Job Summary
The External Sales Consultant is responsible for actively pursuing sales growth (volume and value) and service delivery competitiveness by:
- Owning & Deliver on all individual performance targets for the allocated portfolio of external sales activities (Full Accountability)
- Support collaborative sales activities between relationship banking, business bank and corporate bank
- Uphold sales disciplines required to support sustainable relationships in relevance to scheme Management
- Plan and conduct education on Absa’s value proposition to customers in support of sales, and migration targets within the area
- Identifying opportunities and represent Absa on external sales engagements within assigned areas e.g. workplace banking schemes, public forums, major events, festivals etc.
- Improving overall Absa performance through the identification of sales, cross sell opportunities and active engagement and partnership with colleagues (branches, across BU, region etc.)to deliver against these
- Actively building networks and relationships within the assigned area that supports lead generation and Absa visibility across the region
Job Description
Planning and Growth
- Accountable for achievement of sales performance objectives in terms of sales target achievement for Inclusive Banking, Entry Level and Bulk Acquisition Sales, in the B2C environment.
- Deliver sales and service delivery targets within the assigned areas of responsibility
- Collaborate on sales opportunity leads for new workplace banking schemes with Relationship Banking Colleagues
- Take Accountability for end-to-end fulfilment of workplace banking schemes and actively drive scheme penetration for Workplace Banking Schemes to deliver on sales and service targets for the region
- Proactively identify cross sell opportunities partnering with colleagues to deliver these effectively in the assigned area
- Actively monitor, and take accountability, for own sales and service performance across the region and proactively identify opportunities to improve sales and service delivery or enlist coaching and support where necessary to do so
- Establish networks within the defined area to enlist opportunities for Absa presence at key events and forums in line with the regional or area plans
- Identify and prospect future potential clients turning leads into real business opportunities
- Provide relevant and insightful feedback to product and performance teams on initiative mechanics and client feedback to drive enhancements in sales and service
- Proactively engage existing clients on new products and services and migration strategies in alignment with One Absa business objectives
- Actively mine Workplace Banking Schemes to deliver on sales and service targets for the region
- Strategic Time Management: apply and reflect on time management plan
- Ensure you act in line with the External Sales Disciplines and New Ways of Work
Customer and Stakeholder Management
- Proactively engage customers on needs analysis, as well as, products and services and then enable the delivery of an end-to-end client solution through a thorough understanding of Absa products
- Proactively resolve client queries and concerns ensuring relentless focus on their resolution
- Implement a holistic service and customer experience for all clients aligned to the overall external sales team process and methodology
- Participate in client engagement routines (planned visits) for improved sales and service delivery
- Act as a Brand Ambassador for the Absa business in all client activities
Colleague
- Execute External Sales activity by liaising closely with team members
- Monitor Individual Sales Performance and support peers towards attainment of Team performance
- Identify process efficiencies and share best practices in the External Sales team
- Proactively network & research to stay current on key areas of expertise
- Live the Absa Values and support colleague engagement through positive and collaborative team behaviour
Risk and Regulatory Management
- Ensure the mitigation of all External Sales related operational and business risks, and that processes are adhered to in compliance with all Absa's policies and procedures at all times
- Ensure that all External Sales tools are optimally managed; this includes the need for systems & software to be updated, operational, clean and fully charged at all times.
- Actively coach, educate and develop customers on products and services within the assigned portfolio
- Implement effective governance & controls in all aspects of sales and service delivery for the portfolio
- Keep updated on all regulatory requirements and changes and drive own behavior and where relevant in branch awareness accordingly (i.e. not tick the box, but active behavior change & delivery) through aligned sales activity, sales and service reporting and migration planning
Education
- Further Education and Training Certificate (FETC)
go to method of application »
Job Summary
- To plan, execute and manage audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.
Job Description
Audit Planning
- Participate in the 6+6 audit planning cycle; provide input by taking into account the risk and control profile, business strategy and material risks affecting the business.
Assurance
- Plan the delivery of assigned audits to a high quality and in line with Key Performance Indicators as per the methodology. This will include adequate resourcing scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology are met.
- Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements and as per the requirements of the QA scorecard.
- Ensure audits and issues assurance within Key Performance timelines and resource budget
Leadership and Management
- Mentor and coach less experienced team members by providing guidance around the methodology and audit process, and manage the teams that assigned to the audit effectively by delegating audit work to empower each individual team member
- Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members
Teamwork
- Support IA management team to identify, attract, develop and retain talent on an ongoing basis.
- Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.
Relationship Management
- Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit.
- Build effective relationships with CoE counterparts and fully engage them during audit reporting
Reporting
- Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process and require no further audit work to support them
Knowledge Management
- Continuous upskilling on both technical and other core competencies.
- Keeping up to date with industry trends, regulatory changes and professional standards
- Develop an in-depth knowledge of the methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
- Based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To provide specialist advice and support in area of specialisation enabling the provision of sound compliance services.
Job Description
To facilitate the process whereby clients’ requests must be submitted to the Financial Surveillance Department (“FinSurv”) at the South African Reserve Bank (“SARB”) and where applicable, adjudicate on requests that fall within their mandate to do so.
- Applications and Self-Adjudications are processed in the acceptable time frames as detailed in the relevant SLA’s with the Business Areas.
- 85% of applications submitted to FinSurv must receive a positive response.
- Self-adjudications are factually correct and not questioned by the recipients (5% variance allowed for interpretation issues).
- FinSurv replies and self-adjudicated response are to be communicated to the recipients in the time frames referred to above.
- All completed applications and self-adjudications are suitably recorded together with the relevant documentation within 5 days from finalization.
- Monitor the introduction of the Capital Flow Management Framework (“CFMF”) and participate in the process of rolling out the CFMF within the Absa Group.
To provide advice and interpretations of Exchange Control legislation to the business areas either formally or informally but not to provide “fit for processing” solutions
- Identifying certain trends and provide recommendations regarding training required for business area officials.
- Individual assistance provided to business areas based on the findings above.
FinSurv is our primary regulator and therefore it is necessary to maintain a positive relationship with the officials of FinSurv and to provide them with the levels of cooperation to their satisfaction
- All terms and conditions in responses from FinSurv to applications explained to business areas, if not standard.
- All arrangements for meetings at SARB are communicated to the client within 2 days of receipt of Copies of all information and documentation prepared and available at the meeting.
- Minutes of the meeting are to be produced and submitted to the client for signoff with 7 working days of the meeting.
- Directives given by FinSurv during the meeting must be explained to the client and conveyed to the applicable business area
- Minutes of the meeting must be an accurate reflection of the discussions, without any changes from FinSurv in their response
Contribute to the effective functioning of both the Excon Advisory team as well as the greater HOEC team
- Contributions (including Nil returns) provided to all internal requests for input to HOEC documents / initiatives by due date / Precedents / trends applicable to ECA’s identified and shared with relevant HOEC team members
- Contribute to preparation for Internal audit, and deal with any issues that are raised by them within the time frames requested
Apply the highest standards of controls and risk management practices and behaviors and embed a positive risk and control culture. Demonstrate prudence, sound judgement and appropriate and timely escalations in the management of all types of risk applicable to my role.
- Understand my role in the business end to end processes, including applicable risks and controls and how this improves the service we provide to our customers
- Adhere to Absa frameworks, policies and procedures applicable to my role, demonstrating sound judgement and responsible risk management, and when required highlight breaches and request dispensations & waivers on a timely basis
- Report all risk events/incidents/issues immediately upon discovery and escalate significant events/incidents/issues using the defined process for my business area
- Help to understand why risk events/incidents/issues happened and identify how to prevent them in future - focusing on fixing root causes and taking ownership of identified actions
- Proactively identify ways to improve the control environment by considering what could go wrong in the processes I operate and how errors could be prevented - focusing on fixing root causes and taking ownership of identified actions
- Complete all mandatory training to deadline
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Responsible for identifying and executing on continuous improvement opportunities, reporting and updating the knowledge management system. Oversees and conducts the conversion of data into insights that will lead to informed business decisions. Works directly with stakeholders within the assigned departments. The MI/BI Analyst will have to handle multiple simultaneous tasks, prioritize work, and remain functional under pressure, and aggressive timelines. Skilled in data analysis and programming, assisting the business to use the data they collect to understand trends, solve business problems, and monitor metrics. They assist with determining the data the company needs, structuring it in an appropriate format, analyzing the data using queries, and creating reports and visualizations for company decision-makers. To manipulate and prepare data for evaluation and reporting purposes, build data marts for different business users to view and use for analysis and decision making. To support and enhance intellectual business performance modelling and create measures that drive an optimal value management strategy. To enhance information in order to support optimal decision making.
Job Description
Key accountabilities
- Deep Dive Analytics - Analyse the transactional behaviour, profitability, tendencies and trends throughout the life cycle of the client using SAS base, SAS Enterprise Guide, Advanced Excel, SQL, Visualisation tools and any tool that may be identified for analysis from time to time. Collaborates with both business and technical teams to drive understanding of both the requirement and the solution being implemented
- Modelling - Develop end-to-end plans and designs of models required to support in-depth customer behavioural analysis and predictions. Translate business requirements into a technical specifications
- Analytical Insights - Perform data manipulation and analytical techniques to provide analytical insights and recommendations that support decision making to the business as and when required. Development of sustainable BI solutions to address business needs, and identify opportunities to improve processes and strategies with technology solutions and identify development needs in order to improve and streamline operations.
- Networking - Build and maintain relationships within relevant business units by creating an understanding of their requirements and gather feedback. Liaise with stakeholders and keep them updated on progress of the development of requirements. Communicates data driven insights to business analyst and/or business stakeholders. Responds timeously and professionally to ad hoc business requests
- Validate, Collaborate & Research - Continuously explore ways to enhance business performance by analysing key profit / cost / process efficiency drivers, key indicators, relationships and trends. Develop a thorough knowledge of products, systems, platforms and related reporting.
Education
- Bachelor`s Degrees and Advanced Diplomas: BMI - Business Management and Informatics
go to method of application »
Job Summary
- Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.
Job Description
DevOps
- Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
- Contribute to all phases of the development lifecycle including
- Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
- Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
- Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
- Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
- Debug existing source code and polish feature sets.
- Work with integrated teams and other developers to improve and evolve technical products and services
- Align all application development & development process to Group Architecture & Infrastructure guidelines
- Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
- Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.
People
- Conduct peer reviews, testing, problem solving within and across the broader team
- Support the people change teams in the development of user material (Customer, Employee & 3rd Party Adoption)
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post release)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
Education
- Bachelor's Degree: Information Technology
go to method of application »
Job Summary
- Leveraging a thorough understanding of the business data requirements & own data subject matter expertise (ahead of trend), set data architecture direction & lead the agile solution design, deployment, implementation & ongoing optimization of enterprise wide data retrieval, storage and distribution across an estate.
Job Description
Data Architecture & Data Engineering
- Take ‘one stop shop’ accountability for the retrieval, storage, processing & distribution of data across a business area (data eco-system)
- Collaborate with data science teams & broader business & technical stakeholders to analyse customer data requirements & leverage analysis to identify & accurately spec / frame & set the appropriate data architecture for the business area
- Take accountability for deeply understanding the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions (architecture, pipeline etc.)
- Leverage expertise in analytical & creative problem solving to synthesise data solution designs (build a solution from its components) beyond the analysis of the problem
- Lead design thinking processes to successfully deliver data solution blueprints & associated roadmaps
- Leverage state of the art relational and No-SQL databases as well integration and streaming platforms do deliver sustainable business specific data solutions.
- Lead the end to end solution design & implementation process for all data retrieval, storage & distribution solutions including contributing to and in some cases lead all phases of the development lifecycle including e.g. design process
- Develop high quality data retrieval, storage & distribution design and architecture in a test driven & domain driven / cross domain environment
- Build analytics tools that utilize the data pipeline by quickly producing well-organised, optimized, and documented source code & algorithms to deliver technical data solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Automate tasks through appropriate tools and scripting technologies e.g. Ansible, Chef
- Debug existing source code and polish feature sets.
- Assemble large, complex data sets that meet business requirements & manage the data pipeline
- Build infrastructure to automate extremely high volumes of data delivery and
- Creatively solve data volume and scaling challenges.
- Create data tools for analytics and data science teams that assist them in building and optimizing data sets for the benefit of the business
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Inform & support the infrastructure build required for optimal extraction, transformation, and loading of data from a wide variety of data sources.
- Continuously optimise, improve & automate data retrieval, storage & distribution processes
- Work across the value chain and in particular with QA & CSO to define and implement quality assurance routines & processes
- Work across the value chain and in particular with QA & CSO to ensure the undisputable separation, security & quality of the organisation’s data
- Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
- Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
- Strategically & operationally monitor the performance of data products and services ensuring ongoing optimization & cost to value for our businesses (think bank wide)
- Stay ahead of the curve on data retrieval, storage & distribution technologies & processes (global best practices & trends) to ensure best practice
People
- Coach & mentor other engineers
- Conduct peer reviews, testing, problem solving within and across the broader team
- Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
- Participate as a subject matter expert in the development & development planning of the broader dat engineering team
- Support the people change teams in the design of adoption processes (Customer, Employee & 3rd •Party Adoption)
- Manage the team
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post deployment)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
- Deliver on time & on budget (always)
go to method of application »
Job Summary
- Work embedded as a member of squad OR; across multiple squads to produce, test, document and review algorithms & data specific source code that supports the deployment & optimisation of data retrieval, processing, storage and distribution for a business area.
Job Description
Data Architecture & Data Engineering
- Understand the technical landscape and bank wide architecture that is connected to or dependent on the business area supported in order to effectively design & deliver data solutions (architecture, pipeline etc.)
- Translate / interpret the data architecture direction and associated business requirements & leverage expertise in analytical & creative problem solving to synthesise data solution designs (build a solution from its components) beyond the analysis of the problem
- Participate in design thinking processes to successfully deliver data solution blueprints
- Leverage state of the art relational and No-SQL databases as well integration and streaming platforms do deliver sustainable business specific data solutions.
- Design data retrieval, storage & distribution solutions (and OR components thereof) including contributing to all phases of the development lifecycle e.g. design process
- Develop high quality data processing, retrieval, storage & distribution design in a test driven & domain driven / cross domain environment
- Build analytics tools that utilize the data pipeline by quickly producing well-organised, optimized, and documented source code & algorithms to deliver technical data solutions
- Create & Maintain Sophisticated CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins or similar tools and deploy to multi-site environments – supporting and managing your applications all the way to production)
- Automate tasks through appropriate tools and scripting technologies e.g. Ansible, Chef
- Debug existing source code and polish feature sets.
- Assemble large, complex data sets that meet business requirements & manage the data pipeline
- Build infrastructure to automate extremely high volumes of data delivery
- Create data tools for analytics and data science teams that assist them in building and optimizing data sets for the benefit of the business
- Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
- Apply general design patterns and paradigms to deliver technical solutions
- Inform & support the infrastructure build required for optimal extraction, transformation, and loading of data from a wide variety of data sources
- Support the continuous optimisation, improvement & automation of data processing, retrieval, storage & distribution processes
- Ensure the quality assurance and testing of all data solutions aligned to the QA Engineering & broader architectural guidelines and standards of the organisation
- Implement & align to the Group Security standards and practices to ensure the undisputable separation, security & quality of the organisation’s data
- Meaningfully contribute to & ensure solutions align to the design & direction of the Group Architecture & in particular data standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
- Meaningfully contribute to & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
- Monitor the performance of data solutions designs & ensure ongoing optimization of data solutions
- Stay ahead of the curve on data processing, retrieval, storage & distribution technologies & processes (global best practices & trends) to ensure best practice
- Ensure data architecture designs and data management priciples are embedded in the solutions
People
- Coach & mentor other engineers
- Conduct peer reviews, testing, problem solving within and across the broader team
- Build data science team capability in the use of data solutions
Risk & Governance
- Identify technical risks and mitigate these (pre, during & post deployment)
- Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
- Create business cases & solution specifications for various governance processes (e.g. CTO approvals)
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
go to method of application »
Job Summary
- Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.
Job Description
Architecture
- Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
- Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
- Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
- Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
- Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
- Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
- Design & or contribute to the design & implementation of detailed feasibilities & business cases
- Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
- The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
- Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
- Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
- Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
- Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
- Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
- Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
- Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
- Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
- Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
- Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
- Contribute to the architecture body of knowledge
- Contribute to the design & evolution of architectural principles and preferences
People
- Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
- Set & Cascade solution direction across technology delivery teams
- Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
- As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
- Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
Financial & Vendor Management, Risk & Governance
- Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
- Apply the organization risk & governance frameworks
- Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
- Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
- Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
- Deliver on time & on budget (always)
Education
- Bachelor's Degree: Information Technology
go to method of application »
Job Summary
- Support high-performing, scalable, enterprise-grade application design & development in agile teams by producing, testing, documenting & reviewing source code.
Job Description
DevOps
- Contribute to all phases of the development lifecycle
- Interpret analysis, problem definition & business requirements to identify solution requirements (e.g. features)
- Produce well-organised and documented source code for technical solutions
- Apply technical organisation principles of self-service, repeatability, testability, scalability & resilience in code development
- Apply general design patterns and paradigms to deliver technical solutions
- Debug existing source code and polish feature sets.
- Work with integrated teams and other developers to improve and evolve technical products and services
- Study & apply Group Architecture & Infrastructure guidelines to all development work
- Support reviews, performance monitoring & ongoing optimization and maintenance on applications
- Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for exposure to Automation, Integration, Messaging, CI/CD etc.
- Update, create and appropriately store application documentation & technical specifications
Risk & Governance
- Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
Education
- Bachelor's Degree: Information Technology
go to method of application »
Job Summary
- Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
- Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To achieve operational excellence and superior client experience throughout the execution function related to the Distress Customer Solutions Business Unit.
Job Description
Key Accountabilities
- Within the Distress Customer Solutions Business unit, the roles will span across the following regulatory functions:
- Achieving and maintaining the high level of accuracy and quality across the functions fulfilled by the Distress Customer Solutions BU.
- Adhere to the relevant policies and procedures for the Distress Customer Solutions BU and Absa
- Adherence to the rules and regulations in line with the National Credit Act and Task Team Agreements
- Functions include fulfilled by the Distress Customer Solutions Officer span across the following tasks:
- Debt Admin
- Administration
- Written and Verbal Customer Services
- Debt Review
- Debt Intervention
- The Distress Customer Solutions Officer can fulfil any of these below indicated tasks or a combination of the tasks at any time during his/her employment as Distress Customer Solutions Officer.
Indexing (Inflows)
- To index all documents received from ODP correctly, create a profile for all customers on DRMS and ensure that the workflow is triggered to all functional areas within Debt Review workflow system within the agreed upon internal SLA
COB
- To access the host and collection systems across all collections products system and generate a certificate of balance, accurately updating the regulated specified fields with the customers financial information within the regulated 5-day turnaround time at 100% quality.
- This includes flagging the customer under debt review and ensuring all related systems are correctly aligned and where applicable the correct hold codes are applied.
- Debit order cancellations
- Debt Review placement of holds
Proposals
- To evaluate the risk of the proposed repayments of accounts across all products (DCRS and Non-DCRS), considering affordability and the bank’s risk appetite and negotiate the best proposal where clients’ needs, and business needs are met.
- To always ensure that the debt counsellors are kept informed of the bank`s decision on whether the proposal is acceptable or declined.
- All requests must be actioned within 10 day regulated turnaround time.
Restructures
- To execute the restructuring process across all the ABSA products currently under Debt Review as per an accepted proposal or a court order.
- To ensure that all restructuring functions are completed accurately and timeously and in accordance to all ABSA product specific work instructions.
- This includes all remediation processes (induplum, negative amortisation and fees and charges) on products under debt review
Terminations / Reinstatements / Clearances
- To terminate accounts in accordance with the terminations criteria as per Industry and in line with the terminations criteria per product where customer has not complied with the agreement to make payments in accordance with an accepted proposal - s86 (10) or a court order - s88(3). , across all S products in Debt Review.
- To complete the full verification process prior to terminating. To ensure that all required notifications sent to the customer; Debt Counsellor and the National Credit Regulator (NCR) are received from Brooks & Luyt (Css) before terminating accounts.
- To reinstate accounts, post terminations according to the Debt review Strategy and in line with NCR regulations
Service
- To receive and action queries and complaints from:
- External Customers – National Credit Regulator; Debt Counsellors; Payment Distribution Agencies (PDA); Customer
- Internal – Complaints Resolution Centre; Credit Rehabilitation and Recoveries;
- To provide customer service excellence, accurate and timeous information, resolve both internal and external stakeholder queries and complaints and exceed our customer expectation, minimizing reputational, regulatory and financial risk to the bank.
- To escalate queries to the team leader where decision is outside of the levels of authority as per your credit and operational mandate
Payment Management (PDA)
- To monitor and review payments in accordance with the payment management strategy and handle payment related queries received from Debt Counsellors, Payment Distribution Agents, Product Business Units and Customers.
- To verify schedules from Payment Distribution Agents to ensure customers payments reflect accurately on the collections product systems.
- To ensure that the payment allocation is accurate to mitigate the risk of terminating an account from debt review and prevent the bank from being exposed to reputational and regulatory risks associated with incorrect terminations.
- To conduct annual reviews of the accounts in debt review to increase the paying portfolio
Inbound Call Centre duties
- Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements.
- Handling all inbound customer and debt counsellor enquiries and queries accurately and with the required professionalism
Document Follow-up
- Assist in all debt review book clean up projects
- Provide feedback to debt counsellors regarding Reckless Lending
- Action all listing that are part of your process within the agreed SLA
Legal
- Evaluation of Court applications and Court Orders received from Debt Counsellors or any other interested party for opposition on non-opposition
- Sending out legal instructions to our panel of attorneys for opposition of Court applications and Court orders
- Management of the unopposed court applications with Debt Counsellors until finalization
- Management and support of our panel of attorneys on all matters instructed until finalization
- Active reporting on the legal portfolio
Stakeholder Engagement
- To assume responsibility of building and maintaining professional relationships with identified Debt Counsellors & arranging and co-ordinating regular engagements with identified debt counsellors which will entail educating and ensuring process adherence in line with the Bank’s processes and policies. Further to identify gaps in our debt review processes, address such gaps with the relevant manager and suggest possible solutions to close such gaps.
- To assist with projects that will take place in Debt Review.
- Communications
- To regularly communicate any internal and external process changes or industry developments with both internal and external stakeholders.
Education and requirements
- Key performance measures are aligned to the Key Result Areas (KRA’s) from business scorecard as well as the business architecture measurement framework, as follows:
- Key performance measures are aligned to the Key Result Areas (KRA’s) from business scorecard as well as the business architecture measurement framework, as follows:
- Efficiency and effectiveness metrics (Volumes handled; turnaround time; acceptance rate; payment allocations made)
- Quality of the work
- Customer satisfaction
- Processing efficiency
- All required Compliance training needs to be completed 100%
- Diploma or equivalent NQF level 5 qualification
- Training Courses: Debt Review Role Based Accreditation / Advanced Debt Review Programme /
- Paralegal
- A good knowledge of banking and business operations across all products and all the bank’s systems.
- Credit and Legal Knowledge
- Good knowledge of Code of Banking Practice, NCA, CPA, and other governing legislature.
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Seychelles. Please contact Reward for details.
Job Description
- Customer Service: Respond efficiently, accurately and courteously to all customer service matters, complaints, requests | Support the development and maintenance of processes in Customer Services Centre: Adhere to all processes in the CMP Customer Services centre and identify opportunities to improve Client Servicing processes | Monitor and control risk associated with the Customer: Ensure that all activities performed in providing Customer Services comply in all respects with Absa's risk and compliance policies and procedures as well as legal and regulatory requirements | Stakeholder Management: Establish and maintain good professional relationships with relevant stakeholders so as to remain abreast of their needs and issues and respond rapidly and effectively | Self-development: Owning and being proactive about own training and development
Education
- Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. governance management methodology and delivery objectives.
Job Description
To ensure that all Relationship Banking (SME Segment) business activities and duties within a designated portfolio are carried out in full compliance with regulatory requirements, Enterprise Risk Management Framework (ERMF) and applicable internal Absa Policies and Standards as First Line of Defence (1LOD), this includes:
- To enable management to monitor the effectiveness of the control environment and to take action to further mitigate operational risk where required.
- Identification and assessment of business risk/s within the portfolio and ensure that risk control processes are adhered to, to maintain an acceptable risk profile.
- Coordinate the implementation, execution and embedment of end-to-end Operational Risk and Compliance Policy Requirements in the portfolio.
- Ensuring the business units are in line with the ERMF and the Operational Risk Framework.
- Contribute to the report on the risk profile (Control Environment CE) and MCA of the business units after assisting with the assessment of the risks and aligning them with SME’s and appropriate oversight risk teams where necessary.
- Supporting an effective risk culture, where there is an open, pro-active and constructive dialogue relating to operational risk requirements, trends and emerging risks.
go to method of application »
Job Summary
- To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. product development methodology and delivery objectives.
Job Description
Commercial management:
- Accountable for managing the commercial performance (P&L) of the product across the product lifecycle in support of the business's high-level financial ambitions and Balance Sheet shape
Product Management:
- Delivers a compelling and insights led Product Proposition offering that aligns to and enables the business and customer strategies
Product Infrastructure:
- Accountable for the entire end-to-end infrastructure (People, Process and Technology) on which the product runs to support the target customer experience whilst ensuring that the product remains commercially viable.
- Adhere to and contribute to the development of standard operating procedures and guidelines within the area of accountability.
- Adhere to identified best practices in providing advice and support from a specialist perspective.
- Consult in area of expertise to provide specialist input into the development and amendment of processes, procedures, guidelines and standards.
- Provide specialist advice and support in area of accountability to ensure that identified solutions and recommendations are appropriate and effective.
- Analyse data to identify possible areas for improved operations and optimised work schedules and make practically implementable recommendations.
- Collate and gather information to identify business issues and opportunities to improve current operations.
- Investigate anomalies and or irregularities to establish and verify facts that leads to the identification and reduction of risks.
- Responsible for contributing towards the product development book of work for cash management.
- Ensure that daily operations run seamlessly to support the target customer experience and performance requirements.
- Accountable for ensuring an optimal and compliant control environment within relationship banking products that appropriately balance risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations
- Ensures that the product value propositions seamlessly integrate into segment and sector value propositions to support “golden baskets” and enable the acquisition and retention of customers in specific segments and sectors to support the targeted commerce
- Conduct in-depth investigations, where recurring deviation from segments targets are prevalent with relation to payment acceptance products and ensure corrective and preventative measures are put in place
- Develop cross sell, retention and acquisition action plans in alignment with strategy set by payment acceptance and monitor the progress thereof. Monitor alignment between marketing and sales support activities through prioritization of retail segments initiatives.
- Design and deliver products specific to their portfolio that will enable segment leaders across retail markets to optimize retail penetration and quarterly realignment.
- Develop the overall enterprise & commercial segments execution strategy and business plan for their product portfolio that will establish the business unit as a centre of excellence for execution across absa retail markets.
- Responsible for managing the commercial performance (p&l) of the cash management product portfolio allocated to them across the product lifecycle in support of relationship banking’s high-level financial ambitions and balance sheet shape.
- Identify and contribute to the development of solutions to improve operational service and quality and escalate unresolved issues to management and process owners.
- Provide advice and support for value-added process improvements, initiatives and services.
- Report on transactional and process activities to enable timely and effective decision making
Accountability: Finance
- Provide advice to prevent and reduce financial wastage in the relevant business area.
Accountability: Learning and growth
- Provide expertise, participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
- Support and contribute to the successful implementation of change initiatives.
Accountability: Conduct
- Adhere to corporate governance and compliance policies to manage and mitigate risk exposure liability.
Education and Experience Required
- Bachelor’s degree in Commerce, banking, Economics or Similar (NQF6)
- Post Graduate degree or MBA (NQF Level 7) preferable
- 10 years banking experience
- 5-10 years relevant product management experience
Knowledge & Skills: (Maximum of 8)
- Management and Leadership Skills
- High quality written and verbal communication and presentation skills
- Time Management
- Enthusiasm and high levels of drive
- Business Skills
- Technical Knowledge
- Commercial effectiveness
- Cash management products
Competencies: (Maximum of 8 competencies)
- Managing Relationships
- Influencing People Commercial
- Effectiveness Information
- Gathering Forward planning
- Leading and supervising
- Deciding and initiating action
- Formulating strategies and concepts
- Applying expertise and technology
Special work requirements
- 2 – 5 years mastery level cash management products
- 3 – 5 years extensive knowledge of the product lifecycle
- 3 - 5 years extensive knowledge of payment related legislation
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
Overall job purpose
- To plan, manage and monitor the implementation of actuarial activities and processes in order to deliver on approved operational plans in an effective and efficient manner. This role supports sound management of business performance and financial risk.
Job Description
Ability
- Proven experience in developing insurance value propositions for market segments
- Design and implement value propositions that consider the target market, profitability and sensitivity thereof, marketability, distribution method, competitiveness, risk characteristics, consistency with other products, administration systems, service standards, reputation, regulatory and industry requirements, reinsurance terms and capacity, and tax
- Maintain products throughout the product life cycle
- Conduct comprehensive product research and develop a strong product knowledge
- Develop a strong knowledge of best practice in relevant areas
- Develop business cases that are reliable, robust, and well tested
- Implement new reinsurance treaties and amendments to existing treaties
Attitude
- Always display a positive attitude and remain calm despite external circumstances
- Take initiative and don't wait around until something comes up to do
- Look for and implement methods of improving products and the way of work
- Be eager to implement initiatives and do what is required (including grunt work) to achieve a successful rollout
Deadlines
- Take deadlines seriously and show a commitment and accountability to do what is required to meet the deadline, including taking responsibility for the deadlines of other team members that you may work with
Service Levels and Business Focus
- Be proactive in building relationships where you are viewed as a trusted adviser
- Consistently engage with team members and leadership
- Always ensure that stakeholders are up to date on the status of the work
- Always be transparent and professional in communication
- Come up with ideas that solve customer and business problems
- Demonstrate a pragmatic approach to technical and business requirements
- Constantly seek to add value to the business by becoming invested in the business objectives and take account of these in product design
- Identify new opportunities resulting from post-implementation management information
- Identify and understand risks in the project and know the obstacles that are in the path, and put in place risk mitigation strategies
Leadership
- Become known for technical expertise and people look to you for advice on technical matters
- Drive a customer-centric mindset across distribution, manufacturing, operations and service
- Provide input into product positioning
- Demonstrate ability to apply experience to new problem areas, domains and challenges
Communication
- Communicate clearly
- Drive and influence change where necessary
- Change the level or style of communication to match the target audience
- Resolve conflict effectively
- Ensure stakeholders are aligned throughout the product development process
Minimum requirements:
- 5 years’ experience, nearly qualified – only F1 and F2 outstanding
Education
- Bachelor's Degree: Actuarial Science
go to method of application »
Job Summary
Overall job purpose
- To develop tactical strategy and delivery plans, formulate associated practice(s) and to ensure operational implementation and adoption in terms of actuarial methodology, governance and delivery objectives. This role enables sound management of business performance and financial risk.
Job Description
Ability
- Proven experience in developing insurance value propositions for market segments
- Design and implement value propositions that consider the target market, profitability and sensitivity thereof, marketability, distribution method, competitiveness, risk characteristics, consistency with other products, administration systems, service standards, reputation, regulatory and industry requirements, reinsurance terms and capacity, and tax
- Maintain products throughout the product life cycle
- Conduct comprehensive product research and develop a strong product knowledge
- Develop a strong knowledge of best practice in relevant areas
- Develop business cases that are reliable, robust, and well tested
- Implement new reinsurance treaties and amendments to existing treaties
Attitude
- Always display a positive attitude and remain calm despite external circumstances
- Take initiative and don't wait around until something comes up to do
- Look for and implement methods of improving products and the way of work
- Be eager to implement initiatives and do what is required (including grunt work) to achieve a successful rollout
Deadlines
- Take deadlines seriously and show a commitment and accountability to do what is required to meet the deadline, including taking responsibility for the deadlines of other team members that you may work with
Service Levels and Business Focus
- Be proactive in building relationships where you are viewed as a trusted adviser
- Consistently engage with team members and leadership
- Always ensure that stakeholders are up to date on the status of the work
- Always be transparent and professional in communication
- Come up with ideas that solve customer and business problems
- Demonstrate a pragmatic approach to technical and business requirements
- Constantly seek to add value to the business by becoming invested in the business objectives and take account of these in product design
- Identify new opportunities resulting from post-implementation management information
- Identify and understand risks in the project and know the obstacles that are in the path, and put in place risk mitigation strategies
Leadership
- Become known for technical expertise and people look to you for advice on technical matters
- Drive a customer-centric mindset across distribution, manufacturing, operations and service
- Provide input into product positioning
- Demonstrate ability to apply experience to new problem areas, domains and challenges
Communication
- Communicate clearly
- Drive and influence change where necessary
- Change the level or style of communication to match the target audience
- Resolve conflict effectively
- Ensure stakeholders are aligned throughout the product development process
Minimum Requirement
- 5 – 10 years’ experience, fully qualified
Education
- Bachelor's Degree: Actuarial Science
go to method of application »
Job Summary
- In this role you will be responsible for delivering and administering all procedures pertaining to the processing of Trade Finance related products and services as received from Trade Middle Office post fit for processing checks and within required SLAs. This includes but is not limited to Letters of Credit, Documentary Collections, BGIs (Bonds, Guarantees and Indemnities), Open Accounts products e.g. RF, SRF, SF. FI Trade and Trade Loans, Irrevocable Reimbursement Undertakings (IRUs)
Job Description
Your key accountabilities will include;
- Performing transaction processing with a high degree of accuracy and in accordance with policies and procedures.
- Fulfilling all functions relating to reconciliations, settlements, monitoring and reporting requirements.
- Acting as a consultant or releaser for various transactions however would not be able to do and release its own transactions.
- Processing client instructions within agreed Service Level Agreement (SLA)
- Checking that all information received is in accordance with the required standards.
- Validating and obtaining an exchange rate where necessary
- Capturing Excon Rulings as received and in accordance with Central Bank requirements
- Capturing the correct Balance of Payments (BOP) category.
- Ensuring that signatories, indemnities and credit have been authorised
- Providing a high quality of service to all clients within agreed SLAs
- Ensuring high quality of communication to internal and external clients, both verbal and written.
- Ensuring adherence to quality standards to avoid risks to the Bank through effective & efficient management of transactions.
- Drawing Day End listings and action accordingly to ensure that all work received is and actioned on the same day.
- Providing suggestions to the line manager on improvements and solutions based on knowledge of the trade value chain.
Send in your application if you have;
- An applicable Degree or Diploma with 3 to 6 years related experience
- 3 to 5 years in Trade Finance Products
- Preferably with CDCS – Certified Documentary Credit Specialist (For FI and Documentary Trade)
Education
- Higher Diplomas: Business, Commerce and Management Studies (Required)
go to method of application »
Job Summary
- Absa Group Limited (AGL) is a leading African Bank with significant growth prospects across the continent. The Group Procurement Function is key in supporting the banks strategic goals of cost management, Enterprise and Supplier Development and Risk and Governance.
- The role holder will provide direct output support to the Category Manager – People Function (HR) through analytical capability and supply value chain knowledge.
Job Description
ACCOUNTABILITIES:
- Support the Category Manager and Head of Procurement by preparing information and analysis for negotiation processes and with the preparation of related documentation.
- Collect and analyses quantitative and qualitative information to assess suppliers’ capabilities and performance.
- Manage the RFP/ RFQ/ RFI processes and develops, executes, and analyses results.
- Ensure contracts comply with contract standards, legislation and AGL policies.
- Collects, investigates, and analyses information as requested by Category Manager and Head of Procurement using data from internal and external sources.
- Provide input into commodity strategy development processes and supports implementation
- Assist in commodity strategy execution/rollout
- Establish, draft and manage strategic contracts
- Evaluate suppliers and manage their performance in collaboration with Supplier Relationship Management.
- Maintain constructive working relationships with internal stakeholders and strategic suppliers
- Participate constructively and drive personal development within category team.
- Runs ad hoc reports and queries based on team requirements
- Develops, compiles and analyses statistical data for category management reports
- Assist in the Development of Total Cost of Ownership and other cost improvement models
- Collaborate and support Supplier Diversity Management in driving enterprise development and preferential procurement objectives.
- Collaboration and interaction with broad procurement teams for the purpose of continuous strategy improvements
- Conduct market intelligence research to drive financial, analytical, and political reports for risk management.
- Perform benchmarking on price, cost, and supply chain effectiveness.
- Execute cost savings plans and track against targets.
- Load and maintain procurement documents on the repository system.
QUALIFICATIONS and EXPERIENCE:
- Bachelor’s qualification, preferably in Business, Commercial, Supply Chain, Engineering, Business, Economics, Finance, or Accounting
- Post Graduate Qualification will be an advantage
- 3 to 5 years of Experience in supply value chain environment or commercial analytical role
- Interpersonal relationship through Cross Functional Teams collaboration
- Business & Financial Acumen, Cost Management tools (e.g. TCO), Spend analysis, cost savings reports
- Human Resources procurement knowledge and environment an added advantage
- Supply Chain Tools Knowledge - Purchase orders, payment, supplier assessments
- Understanding of commercial matters and business environment
- Strong knowledge of contractual agreements and some exposure to relationship management
- Knowledge of end-to-end Tender/ sourcing process
- Hands on experience in working with Any Enterprise Resource Program (ERP) System e.g. SAP, Coupa etc.
- Expert level efficiency in Microsoft Excel
- Strong negotiation and presentation skills
- Strong computer literacy (Word, Power Point, Visio) and Microsoft Office Suite is required
- High Level analytical and communication skills (written & verbal)
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail