Available Jobs at Massmart

Drive operational success in a dynamic retail environment. 

We encourage individuals with disabilities to apply and contribute to a diverse and inclusive team.

• To manage the Admin Department in the Store by ensuring that standards and procedures are maintained.
• Extracting daily and monthly reports and analysis thereof for the Store Manager (Excel Based)
• Prepare, compile and analyze management accounts
• Daily balancing of accounts
• Deal with all Central services queries; compiling of all correspondence
• Control the time and attendance clocking system – including checking of daily reports, submitting monthly overtime to payroll; together with any payroll adjustments
• Controlling leave records and register and submitting documents to payroll department
• Dealing with staff issues; scheduling and control of expenses
• Loading of supplier deals onto the system
• Manager and control stock takes
• Assist in management of cash office
• To co-ordinate recruitment of new employees, training and development, and staff scheduling
• To assist supervisors with staff discipline

Requirements:

• Grade 12 (Matric) or similar qualification.
• Minimum 5 years relevant experience in FMCG at supervisory level
• Computer literacy; proficient in excel, word and outlook
• Managerial experience in Retail preferable 
• Financial acumen and knowledge of basic accounting, income and expenses
• Knowledge of the specific departments and the inherent requirements essential
• Strong communication skills both verbal and written
• Ability to work independently and work under pressure
• Ability to be a team player and manage subordinates
• Strong customer focus
   

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• To manage inventories and contribute to the maximization of financial performance for the chain

Functions / Responsibilities:

Budget Planning

• Set and revise inventory and financial parameters, including budgets for sales, margin and OTB 
• Provide input to Store budget process and sign off where necessary
• Provide input into budgeting process for new stores and sign off where necessary
• Forecast Planning
• Forecast Sales, conduct action changes and reforecasting when needed.
• Review actual DSC vs. planned DSC
• Ensure corrective action is taken to meet sales plan, adhering to the correct stock cover.
• Analyse inventory, sales, projections service levels, ranging, financial performance, seasonal performance
• Range review strategy
• Analyse inventory, sales, projections, service levels, ranging, as a seasonal performance trend, and plan the new strategy for the coming season; at the same time identifying opportunities, and threats. 
• Identification of target customers/ consumer segments
• Collate and analyse store profiles, competitors, pricing, customer research information, trends, range mix profiles (K, M and C), value mix profiles (E, M and T), ideal supplier profiles, mandatory ranges, store “optional” buying menus
• Store Profiling
• Conduct analysis on range profiling, set inventory and financial parameters, collate and analyse store profiles, plan new stores, set appropriate budgets, set appropriate OTB and provide relevant information to all key stakeholders and role players
• Supplier Performance
• Provide factual information on top suppliers
• Identify the top 25% of suppliers per article group and develop action plans to build relationships with suppliers
• Ensure that de-listings will not result in imbalances and that action is taken to meet sales and profitability targets in terms of the rest of the range
• Negotiate lead times and rep calls with suppliers aiming for short lead times and frequent rep calls 
• Promotion Planning
• Ensure that forecasting is carried out accurately for promotions
• Ensure that the right stock is ordered in time for promotions.
• Monitor and analyse promotional performance and give input for future promotions.
• Replenishment and inventory Strategy
• Set and revise Replenishment parameters.
• Review replenishment performance against plan.
• Determine and monitor adherence to OTB for buyers’ overseas visits, new stores and ongoing
• Monitor performance in meeting inventory strategy, maintaining service levels
• Stock Management
• Collate and analyse information
• Monitor performance, set and revise parameters, 
• Identify problems and opportunities and make recommendations to maximize sales and profits 
• Manage mark-downs versus aged stock profiles and discontinued items
• Monitor store orders and take action to avoid duplication and overstocks
• Provide quality analysis and recommendations to maximize sales and profitability
• Communicate to stores baselines, targets, promotion results, markdowns and discontinued items

Requirements:

Minimum Academic, Professional Qualifications & Experience required for this position 

• Matric
• Tertiary Qualification in Retail, Purchasing or Logistics
• Degree in Financial scope 
• 2 - 5yrs Planning experience

Core Competencies: 

• Strengthen Reputation and Local Involvement
• Ensure customer / Member Centered Performance
• Ensure Execution and Achieve Results
• Ensure Planning and Improvement
• Build and Influence Team
• Adapt and Learn 

General Competencies: 

• Strengthen Reputation and Local Involvement
• Manage and Leverage Talent 
• Train and Develop Talent
• Network Internally and Externally
   

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Responsibilities:

• Assist with the management of the Liquor Store
• Assist with implementing Liquor strategy in line with company strategy and identify growth plans for the stores region
• Ensure all policies adhere to (health and safety, Receiving, Dispatch, Cash ups)
• Be pro-active in shrinkage control, damages, obsolete stock and returns
• Daily stock take control
• Knowledge and implementation of Liquor registration
• Assist with the planning, organization and achievements of financial targets i.e. sales, margins and shrinkage.
• Leadership and management of people and processes
• Establish and maintain effective customer and staff relationships
• Negotiation skills with customers and suppliers
• Maintain Merchandising and housekeeping standards
• Categories management, ranging and margin mix of stock levels
• Co-ordinate promotion activities
• Managing and analysis on market developments and competitor behaviors and plans
• Ensure that administration function is always in order and upto date
• Management of sales, Margins and Obsolete stock

Minimum requirements:

• Matric
• 3 years related experience in a retail liquor management environment
• SAP

Competencies and Skills:

• Exceptional Communication both written and spoken
• Project management
• Content development
• Creative approach to work
• Strong Attention to Detail
• Ability to Work Without Supervision
• Excellent Time Management Skills
• SharePoint

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Purpose:  

• To supervise the department effectively with regards to customer satisfaction, achievement of departmental budgets, control of shrinkage and stock management.

Job specifications/responsibilities will include the following:

• Customer Satisfaction: Ensure customer queries are handled efficiently; maintain product knowledge; provide courteous assistance.
• Merchandising & Stock Management:
• Ensure correct, attractively arranged items are on display, priced accurately, and in-stock, especially for promotional lines.
• Monitor and remove damaged stock, maintain full and tidy shelves, and process stock returns and inter-branch transfers.
• Staff Supervision & Development:
• Schedule and manage staff attendance, encourage teamwork, provide on-the-job training, and address performance issues as needed.
• Set and communicate performance standards; motivate team improvement and ensure alignment with company values.
• Shrinkage Control & Security:
• Conduct regular stock counts, manage high-risk items, and ensure all areas meet safety standards.
• Report suspicious behavior and handle stock carefully to prevent damages.
• Decision-Making & Continuous Improvement:
• Identify and solve operational barriers, prioritize tasks effectively, and apply knowledge to achieve goals.
• Support training, promote team involvement, and contribute to a respectful, diverse work environment aligned with ethical standards.

Requirements:

• Minimum Grade 12 (Matric) or similar qualification. 
• 2-3 years relevant experience in store core operations in a similar environment or in a related role
• Strong Attention to Detail

Competencies and Skills

• Ability to Work Without Supervision
• Excellent Time Management Skills
• Exceptional Communication both written and spoken 
• Project management
• Content development
• Creative approach to work