The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
Purpose of the Job
- The purpose of the job is to manage and train store management and all administrative staff in the region. The successful candidate will be expected to positively impact the financial performance of the region within budgetary constraints and ensure stores comply with company policies and procedures to reduce shrinkage in the region.
- This role will oversee document management for the stores whilst also assisting with ad hoc administrative functions for the Head Office.
Job Objectives
The candidate that we are seeking must pose the following;
- Excellent interpersonal, time management, facilitation, and leadership skills.
- The ability to adhere to organisational principles and values.
- The candidate must have performance management skills.
- Candidate must have been exposed to management systems in the furniture or retail industry.
- The ability to frequently travel to stores nationwide.
Qualifications
- Grade 12, is essential.
- Business Admin Certificate/ Qualification, will give a candidate advantage/ preference
- Drivers licence.
Experience
- 3-5 Years’ experience in a managerial role.
Knowledge and Skills
- People management skills (including industrial relations).
- Retail financial management skills.
- Exceptional communication skills.
- Computer literacy - MS Office & SAP experience will be advantageous.
- Project management skills.
- Business problem-solving skills.
- Project management skills in retail operating systems.
Closing Date
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Purpose of the Job
- The purpose of the Trainee Regional People Partner is a learning and development opportunity as part of the Divisional and Regional People Succession planning and People capability and capacity pipeline.
- The incumbent will work against the Regional People Partner accountabilities to ensure comprehensive exposure to the future role. The purpose of the future role of Regional People Partner is to work alongside the Divisional People Partner and business to ensure efficient and effective functional People operational delivery and practice management to the assigned division, business leadership, employees and other related stakeholders to drive the People agenda as aligned with business strategic and operations objectives.
Job Objectives
Employee Centric Delivery
- Providing input into the People strategy for the Division and specific region and ensuring effective implementation plans.
- Driving People operational planning as input into the divisional and regional operational plans.
- Executing against the Divisional People Roadmap.
- Delivering end-to-end People services and solutions to the business, including the facilitation and resolution of industrial relations related matters.
- Guiding and coaching the team on People practices, policies and procedures and managing escalations from within the region. Staying abreast of new developments within the People team to ensure that the region is aligned and aware of People service and solution capabilities and offerings.
- Collaborating with the broader People team to enable provision of services and solutions.
- Driving the implementation of People projects and/or new People initiatives in the division,inclusive of all employee enablement and optimisation initiatives.
- Consolidating workforce capability and capacity requirements and developing the workforce plan and structural requirements for business.
- Together with the Divisional People Partner and Recruitment Consultant, overseeing the sourcing, recruitment and onboarding for the region (in alignment with the People Solutions and Services Teams).
- Together with the Divisional People Partner and in conjunction with People Solutions and Services Teams, overseeing and tracking career management and succession planning for the Region (Workplace Skills Plan).
- Managing the regional execution of talent management (including performance management, learning and development) for the business and associated budgeting and administration.
- Managing People data and trends within the region in order to diagnose people issues and to provide insight into recommending effective solutions for the business in collaboration with the People team.
- Providing guidance and People advisory services to leadership within the region and aligning change priorities and agenda’s to align People and regional objectives and timelines.
- Providing holistic People support to the region by delivering on the full People value chain and employee life cycle. Supporting the Region on various workforce management, scheduling, time and attendance and other People wellness and health and safety activities to ensure the overall wellbeing and operational efficiency of the region.
People (Self, Team & Organisational)
- Facilitating various People activities, operations and administration within the region to enable optimal productivity and engagement.
- Managing employee engagement initiatives for the region.
- Managing employee wellness initiatives in the business region.
- Co-creating People solutions with the region to ensure that all individual, team and organisational imperatives are aligned.
Financial, Reporting & BI
- Developing the regional People budget as input into the business operational budget and or the People Partner budget within the People structures.
- Managing People related costs and financial compliance as applicable for the region.
- Taking accountability for all People related data and system inputs for the region including the accuracy of organisational structures, reporting lines, location and other People data attributes.
- Driving the use of data to empower People related decision-making and sharing both traditional People metrics and new People insights with the region.
- Governance & Compliance
- Managing adherence to People governance structures, policies, processes, frameworks and procedures for the region.
- Implementing People governance, structures, policies, processes, procedures and frameworks within the region.
- Managing the identification and mitigation of key People risks for the region in conjunction with Operations teams. Accountable for the delivery of a regional People Risk Plan.
- Future-Fit
- Overseeing the implementation of change initiatives in order to drive adoption of change.
- Managing the identification of relevant technology requirements for the People function in the region to enable a seamless employee experience.
- Managing opportunities for continuous improvement in regional People processes in conjunction with the Divisional People Partner, People Solutions and Services team.
Qualifications
Essential
- Degree in Human Resources or equivalent
Experience
Essential
- 2 years in an HR Business Partnering or equivalent role, driving HR delivery of frameworks, policies, procedures and guidelines and managing HR service delivery.
- Demonstrable knowledge of HR practices within the FMCG, retail sector, applying the principles of optimum capability and capacity planning in a retail orientated environment.
- Exposure to statutory requirements, applying and monitoring relevant laws, regulations and best practices as they relate to HR in the specific operational context. Knowledge of HR policies, procedures, legislation and regulations.
- A sound understanding of diversity and inclusion concepts and processes and the link between employment equity and good HR practices.
- We value practical learning experiences, in the event that a candidate does not have a degree, demonstrable relevant experience will be considered. A proven track record of strong generalist HR delivery executing the tactical aspects of HR delivery in a retail environment.
Desirable
- Experience within the FMCG, retail sector or similar.
Knowledge and Skills
- Connecting & Initiating - Recognises and values the contributions of others. Prioritises team goals and is willing to assist others in goal achievement. Holds themselves accountable to others.
- Interacting & relating – Communicates confidently and shares openly. Shows patience and consideration for others.
- Executing & achieving - Plans activities and projects well in advance. Shows commitment by having contingency plans in place.
- Responding & adapting - Responds quickly to challenging situations and learns new coping strategies.
- Analysing & Innovating - Systematically analyses information and readily comprehends new concepts and information.
- Performance & output alignment - Interprets individual and team performance data to identify areas of poor performance.
- Human Capital administration, policies & procedures - Applies understanding of the organisation's HC operating model and how the administrative function integrates with other functions.
- Human Capital partnering & implementation - Provides general ongoing HC services to the business unit / operating area
- Human Capital development - Applies skills development practices within the business / operating areas ensuring ongoing support and alignment of the Divisional Training Managers and/or the Solutions Learning and Development team.
- Governance & ethical behaviour - Applies the Governance Policy, Code of Conduct and ethical behaviour.
Closing Date
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Purpose of the Job
- The purpose of the Benefits Specialist (Death Claims) is to provide accurate and timeous administrative support for death claim processes within the Benefits function.
- The role ensures all documentation, checks, and stakeholder engagements are completed efficiently to conclude death claims across various funds in the Group.
- This includes investigating claims, liaising with beneficiaries and fund administrators, and ensuring compliance with legislative and organisational requirements.
Job Objectives
Employee-Centric Delivery:
- Administer and process death claims accurately and within agreed timelines.
- Liaise with beneficiaries, fund administrators, and internal stakeholders to gather required documentation and resolve queries.
- Ensure compliance with benefits policies, procedures, and legislative requirements.
- Maintain accurate records and filing systems for auditing and reference purposes.
- Capture and update claim information on relevant systems and maintain databases.
People (Self, Team & Organisational):
- Collaborate with the Benefits team to deliver efficient death claim services.
- Participate in team activities that foster an employee-centric and wellness culture.
- Support open communication and knowledge sharing within the team.
Financial, Reporting & BI:
- Ensure accuracy in data input and reporting related to death claims.
- Compile basic reports and statistics for Benefits team requirements.
- Consolidate cost or data inputs as required for death claim administration.
Governance & Compliance:
- Ensure compliance with labour relations frameworks, POPI Act, and governance standards.
- Identify and mitigate risks related to death claim administration.
Future-Fit:
- Suggest improvements to death claim processes for efficiency and accuracy.
- Participate in projects and initiatives to enhance benefits administration.
Qualifications
- Grade 12, National Senior Certificate - (essential).
- Degree in Administration or equivalent - (beneficial).
Experience
- +2 years in an administrative benefits role with exposure to death claim processes - (essential).
- Experience engaging with beneficiaries and stakeholders during claim investigations - (preferred).
Knowledge and Skills
- FMCG or retail sector experience - (preferred).
Closing Date
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Purpose of the Job
Please note: This is a temporary contract role. Candidates MUST be able to speak/read/write in Portuguese.
- Join the Shoprite Group as a Property Administrator based in Centurion where you will provide essential administrative support to the property management function.
- This contract role requires strong experience in lease and debtor administration, financial transactions, utility recoveries, and supplier management, supported by advanced MS Office skills and SAP RE experience.
- With a minimum of three years’ experience in property administration, you will be responsible for coordinating lease agreements, processing tenant invoicing, monitoring debtor accounts, and maintaining accurate financial and supplier records.
- Your attention to detail, problem-solving abilities, and strong interpersonal skills will support efficient property operations while ensuring compliance with company policies and procedures.
- Join a dynamic, fast-paced environment within Africa’s largest food retailer and contribute to effective property services and stakeholder engagement across a diverse portfolio.
Job Objectives
Lease and Debtors Administration
- Coordinate the administration of lease agreements and related property documentation, ensuring records are accurate, up to date, and compliant with applicable requirements.
- Support tenant billing processes by preparing, validating, and processing invoices in accordance with lease agreements and established timelines.
- Monitor debtor accounts, follow up on outstanding balances, and assist with recovery processes to support effective cash collection.
- Maintain lease, tenant, and debtor records across relevant systems and databases, ensuring data accuracy and completeness.
- Liaise with tenants and internal stakeholders to resolve billing, lease administration, and account queries.
Financial Administration and Reporting
- Process and monitor payments, receipts, bank allocations, and financial transactions in accordance with approved procedures.
- Perform reconciliations and investigate variances to ensure accurate financial records and reporting.
- Support month-end and reporting activities by compiling financial information, maintaining supporting documentation, and preparing standard reports.
- Assist in monitoring recoveries, expenditure, and revenue-related transactions to support financial compliance and control.
- Maintain financial records and documentation in accordance with company policies and audit requirements.
Utilities and Recoveries Administration
- Coordinate utility billing and recovery processes, ensuring charges are accurately calculated, allocated, and recovered from tenants where applicable.
- Monitor utility accounts and consumption information, resolving discrepancies and escalating issues where required.
- Maintain records relating to utility recoveries, charges, and supporting documentation.
- Support the tracking and reporting of utility-related costs and recoveries across the property portfolio.
Supplier and Vendor Administration
- Coordinate supplier onboarding, documentation, and contract records to ensure compliance with governance requirements.
- Process supplier invoices and support payment administration, ensuring accuracy and adherence to agreed timelines.
- Liaise with suppliers regarding account queries, payments, and supporting documentation requirements.
- Maintain supplier databases, records, and correspondence to support efficient property operations.
- Support the management of supplier relationships through effective administrative coordination and follow-up.
Operational and Administrative Support
- Maintain property, tenant, supplier, and financial records to ensure effective document management and audit readiness.
- Prepare reports, schedules, and administrative documentation to support operational decision-making and stakeholder requirements.
- Coordinate administrative activities across multiple property portfolios, ensuring timely completion of tasks and adherence to service standards.
- Provide administrative support to the broader property team, ensuring efficient execution of operational processes and stakeholder communication.
Qualifications
- Diploma or certificate in Office Management or a related field - (essential).
Experience
- +3 years’ experience in a properties/facilities administration environment or similar with knowledge providing administrative and organisational support to a team and engaging with clients and stakeholders across functions and levels - (essential).
- Strong proficiency in MS Office including Word, Excel, PowerPoint, Teams and Outlook - (essential).
- Working knowledge of property management system, preferably SAP RE - (essential).
- Knowledge of financial management principles for budgeting - (desirable).
Knowledge and Skills
- Property administration experience
- Lease administration knowledge
- Debtor and tenant account management
- Utility recoveries knowledge
- Supplier/vendor administration
- SAP RE experience
- MS Office (Excel, Word, Outlook)
- Financial transaction processing
- Reporting and record management
Closing Date
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Purpose of the Job
- Shoprite Group is seeking a results-driven Call Centre Manager based in Centurion, Pretoria, Gauteng, to lead our dynamic customer service team within a fast-paced retail environment.
- This senior management role demands proficiency in telephonic systems, CRM platforms, workforce management, and performance analytics to optimise call centre operations and elevate customer satisfaction.
- The successful candidate will drive operational excellence, implement innovative process improvements, and ensure achievement of key performance indicators (KPIs) through strategic leadership and data-driven decision-making.
- Join Shoprite, a leading South African retailer known for its commitment to employee development, competitive benefits, and a culture of continuous growth, where you will play a pivotal role in sustaining market-leading customer experience standards.
Job Objectives
- To lead and optimise the Contact Centre operation by delivering outstanding customer experiences, driving operational and commercial performance, implementing continuous improvement initiatives, leveraging technology, and developing high-performing teams that contribute to sustainable business success.
Qualifications
- Degree or Diploma in Business Management, Communications, Commerce, or a related field.
Experience
- Minimum 5 years' management experience within a customer service, call centre, or similar environment
- Advanced proficiency in Microsoft 365 applications.
- Proven experience in customer experience management, operational improvement, workforce management, and commercial support.
- Experience using CRM systems, workforce management tools, reporting platforms, and customer service technologies.
- Experience within the pharmaceutical, healthcare, wholesale, or distribution sector will be advantageous.
- Demonstrated experience leading operational change and continuous improvement initiatives will be advantageous.
Knowledge and Skills
- Strong leadership and people management skills with the ability to develop, coach, and lead high-performing teams.
- Sound knowledge of customer service principles, customer experience management, and customer-centric service delivery.
- Strong operational management skills, including workforce planning, scheduling, resource management, and performance monitoring.
Closing Date
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Purpose of the Job
- The main purpose of the position is to coordinate the exports between the various supply line segments. This includes on advising how to save costs in the different segments and to provide relevant international trade information to buyers, operations and compliance.
Job Objectives
- The coordination of exports between the various supply line segments
- Providing the relevant international trade information to buyers, operations and compliance
- Provide information to EDI for the finalization of manual commercial invoices
- Coordinate, monitor the relevant documentation flow
- Analysis of stock levels, alerts and advise
- Provide advise on how to save costs in each segment of the process
- Manage the service levels of internal and external service providers
Clearing agents
- Responsible for the supply line reports and adhoc projects
- Tracking and tracing.
Qualifications
- Degree in logistics, supply chain or similar.
Experience
- Minimum of 1 years relevant experience within an exports or supply chain environment.
Knowledge and Skills
- Strong communication skills
- Excellent problem solving skills
- Workable knowledge of data evaluation
- High level understanding of exports
- High level understanding of logistics
Closing Date
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Purpose of the Job
- House and Home, a division of the Shoprite Group, Africa's largest retailer, currently has excellent opportunities available to join our Admin team. This opportunity will have you operating in a fast-paced furniture retail environment.
- If you can adapt at identifying and meeting customers needs, To take full responsibility for the accuracy of the Stock Ledger at store level. then this is the role for you.
Job Objectives
- To analyse and identify problems / exceptions related to maintaining an accurate Stock Ledger and take action to correct these.
- To ensure that all stock movement are accounted for accurately and timeously.
- To ensure that all Service Department production is captured on Blue Cube.
- To ensure in-stock status at all time.
- To ensure that management receiving checks are done on a daily basis.
Qualifications
- National Senior Certificate
Desirable
- Admin and Sales Management training
- Trainee Manager Training
- Cost control diploma
Experience
- 1-2 year related experience. Retail or Furniture environment desirable.
Knowledge and Skills
- 6-12 month Retail Furniture operations knowledge desirable
Closing Date
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Purpose of the Job
- The purpose of the Buyers Assistant role is to support delivery of the Buying strategic and commercial objectives through the efficient and effective execution of all operational and administrative functions related to the buying process.
- Key responsibilities include capturing buying related data on the system, placing orders, processing purchase orders and invoices, handling administrative and data queries from vendors, suppliers, DC’s and stores and quality checking all information inputted and captured.
- The role works collaboratively with the Buyer and Buying team to ensure commercial targets are met and requires a highly organised and detail orientated individual with good energy and drive to deliver on expectations and get things done.
Job Objectives
- Ensure correct cost is loaded on DC to enable the Planner to order stock.
- Determine / extrapolate the correct pricing for different units of measure so that the correct pack size, cost and unit sale price on supplier vendor number are accurately loaded.
- Quality check cost and sales price loading after Buyers and Planners set up clusters (group per brand and store size / layout module), immediately correcting any errors identified.
- Capture and load retail prices ensuring a high degree of accuracy and meticulousness
- Timeously resolve store queries raised as incidents (e.g., DC mispicks, supplier barcode irregularities) and range / derange as appropriate.
- Facilitate and support Checkline with consumer queries, (e.g., stock availability and placing orders), arranging IBTs as required.
- Maintain accurate, timeous loading of newly listed products on SAP Buying as approved by the Buyer.
- Inform DC Planner of new products and provide them with ties and highs as provided by supplier listing form / master data.
- Set flags on system to range/list products at store level.
- Liaise with Replenishers to ensure orders are placed and to relay Buyers’ delivery dates.
- Timeously capture deranging and mark downs.
- De/link items from DC after items have been discontinued from supplier/no longer viable for exports.
- Maintain up-to-date and accurate filing of invoices, costing documents, new article forms, and update documents per supplier.
- Generate comprehensive reports for appropriate actioning and reviews by the Buyer.
- Monitor and track progress and performance against KPI’s and proactively resolve issues or escalate to Buyer as required
Qualifications
- Grade 12 certificate – (essential)
Experience
- +1 years’ experience in a similar capacity or role, executing administrative functions and support related to the buying or planning process – (essential).
- Exposure to a retail buying environment – (essential).
- Proficiency with MS Office 365 with well-developed Excel skills to prepare detailed spreadsheets using formulas – (essential).
- Exposure to SAP Buying / Retail – (desired).
Knowledge and Skills
- Proficiency with MS Office 365 with well-developed Excel skills to prepare detailed spreadsheets using formulas – (essential).
- Exposure to SAP Buying / Retail – (desired).
Closing Date
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Purpose of the Job
- The purpose of the Senior Talent Acquisition Specialist role is to participate in the end to end design, development, execution and monitoring of Recruitment solutions including but not limited to talent sourcing, attraction and retention solutions and services as well as the identification of potential talent to fit the relevant Leadership succession, critical or scarce skills pools and promoting these candidates to the Recruitment services team.
- Whilst the role focuses on maintaining and enhancing a range of current Recruitment frameworks and capabilities within the Talent Solutions space, the role undertakes research to continuously update best practices and trending recruitment approaches.
- Additionally, the role refines recruitment strategies for specific segment requirements and caters for this in the Recruitment solutions framework (graduate, youth, bulk etc.), ensuring that all recruitment practices are aligned and provide for consistent practice during Recruitment services recruitment execution.
Job Objectives
Employee Centric Delivery
- Providing input into the Talent Management Strategy and acquisition orientated specific solutions where required.
- Participating in the development of acquisition methodologies, frameworks, tools, and processes, ensuring alignment with the strategic objectives of the organisation as well as with the broader talent strategy and processes around, rewards and recognition, and Recruitment Services.
- Supporting the Recruitment Services team in the execution of acquisition and recruitment frameworks, processes and guidelines that enable a great experience for all candidates and make Shoprite an employer of choice
- Applying research to evolve and make recommendations pertaining to the Shoprite acquisition framework, processes, or technologies to enhance and align with best and trending practice.
- Understand and support specific segment recruitment within the Acquisition framework and align with the talent strategies in terms of building talent through graduate and other programmes.
- Applying the of critical and scarce skills management frameworks.
People (Self, Team & Organisational)
- Aligning participation to deliver relevant Talent Solution services to the business.
- Participating in the enablement of an innovative, agile and employee centric culture where employees are supported, empowered, and valued within the Talent Solution team.
- Participating in the enablement of an employee wellness culture within the Talent Solution team to ensure that employees are supported mentally, physically, and emotionally.
- Participating in the enablement of a culture of open and transparent communication within the Talent Solution team.
Financial, Reporting & BI
- Monitoring of Talent Solution costs whilst ensuring service delivery to the Shoprite Group.
- Collection and use of Talent data and business intelligence to transform the delivery of Talent Solutions. Governance & Compliance
- Ensuring compliance with organisational and legislative governance frameworks, legislation, and standards.
- Adhering to governance structures, policies, processes, frameworks applicable to the role.
- Ensuring data management processes adhere to continually changing privacy and legal compliance requirements. Future-Fit
- Participating in the integration and effective flow of work with other solution areas and business.
- Identifying relevant technology requirements for the Talent Solutions team and ensuring optimal utilisation thereof.
- Identifying opportunities for continuous improvement in Talent Solutions and related processes to ensure ongoing process efficiency. Qualification and Experience
Qualifications
- Degree in Human Resources or equivalent
Experience
- +4 years in an acquisition solution and/or a recruitment orientated or equivalent role, overseeing the execution of recruitment experiences and/or delivering acquisition solutions in an HR environment within related HR Talent frameworks, policies, procedures, and guidelines
- Experience within the FMCG, retail sector or similar
- Demonstrable knowledge of Acquisition Solutions within the FMCG, retail sector
Knowledge and Skills
- Knowledge of HR policies, procedures, legislation, and regulations
- We value practical learning experiences, if a candidate does not have a degree, demonstrable relevant experience will be considered.
- A proven track record of delivering Acquisition/Recruitment Solutions or services within the business environment providing support to a recruitment service for execution
Closing Date
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Purpose of the Job
- The purpose of a Buyer Designate is to support and execute buying activities for a defined product category within the OK Franchise portfolio by maintaining product ranges, managing supplier interactions, and administering pricing and promotions, ensuring availability, competitiveness, and alignment to Group guidelines and franchise requirements.
Job Objectives
Product Range Administration
- Implement approved category ranges in line with Group and OK Franchise requirements
- Monitor range performance and recommend adjustments based on sales trends and store feedback
- Maintain accurate product listings, specifications, and records
- Support range rationalisation activities to ensure relevant and commercially viable assortments
Pricing and Cost Management
- Maintain product cost prices in line with approved pricing structures
- Monitor and review competitor pricing and market movements
- Support supplier negotiations by preparing data and analysis for decision-making
Promotions and Advertising Support
- Assist in the coordination of promotional activities and campaigns
- Monitor stock availability to support promotional execution
- Provide and validate product and pricing information to marketing teams
- Track promotional performance and highlight risks or gaps
Supplier Coordination and Support
- Liaise with suppliers to track orders, resolve queries, and ensure delivery timelines
- Maintain supplier information and documentation
- Support onboarding of new suppliers in line with procurement processes
- Escalate risks related to supply, pricing, or service delivery
Stock and Availability Management
- Monitor stock levels in the DC and identify potential shortages
- Work with distribution centres and suppliers to resolve supply issues
Market and Trend Monitoring
- Monitor customer trends, competitor activity, and product performance
- Identify gaps or opportunities and recommend improvements to the category
- Maintain awareness of franchise store requirements and trading conditions
Administrative and Process Compliance
- Maintain accurate records across buying systems and documentation
- Ensure compliance with procurement policies, pricing governance, and audit requirements
- Support reporting and data analysis for category reviews
- Contribute to continuous improvement of buying processes
Qualifications
- Grade 12 or equivalent - (essential).
- Degree or Diploma in Business, Sales, Marketing, Supply Chain, or a related field – (essential)
Experience
- +3 years’ experience in a buying role, with demonstrable experience executing all aspects of the buying process for a large retail organisation or similar – (essential).
- Demonstrable experience with sourcing and supplier management along with complex vendor / supplier negotiations – (essential).
Knowledge and Skills
- Well-developed understanding of supply chain concepts, processes and systems – (essential).
- Comprehensive understanding of the factors influencing a product’s cost and selling prices – (essential).
- Knowledge of commercial and financial trade-offs in category sales – (essential).
- Understanding of the retail value chain and profitability drivers – (essential).
- Proficiency in MS Office 365 with advanced Excel skills – (essential).
Closing Date
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Purpose of the Job
- The purpose of the Regional People Partner role is to work alongside the Divisional People Partner and business to ensure efficient and effective functional People operational delivery and practice management to the assigned division, business leadership, employees, and other related stakeholders to drive the People agenda as aligned with business strategic and operational objectives.
- The People Regional People Partner gives input to all functional People related requirements and is key to the day-to-day operational excellence of their business operations.
- The role drives the tactical and routine People service delivery aspects in their business areas and takes operational accountability for the overall performance and productivity of the People goals within their operational regions
Job Objectives
- Providing input into the People strategy for the Division and specific region and ensuring effective implementation plans.
- Driving People operational planning as input into the divisional and regional operational plans.
- Executing against the Divisional People Roadmap.
- Delivering end-to-end People services and solutions to the business, including the facilitation and resolution of industrial relations related matters.
- Guiding and coaching the team on People practices, policies and procedures and managing escalations from within the region. Staying abreast of new developments within the People team to ensure that the region is aligned and aware of People service and solution capabilities and offerings.
- Collaborating with the broader People team to enable provision of services and solutions.
- Driving the implementation of People projects and/or new People initiatives in the division, inclusive of all employee enablement and optimisation initiatives.
- Consolidating workforce capability and capacity requirements and developing the workforce plan and structural requirements for business.
- Together with the Divisional People Partner and Recruitment Consultant, overseeing the sourcing, recruitment, and onboarding for the region (in alignment with the People Solutions and Services Teams).
- Together with the Divisional People Partner and in conjunction with People Solutions and Services Teams, overseeing and tracking career management and succession planning for the Region (Workplace Skills Plan).
- Managing the regional execution of talent management (including performance management, learning and development) for the business and associated budgeting and administration.
- Managing People data and trends within the region in order to diagnose people issues and to provide insight into recommending effective solutions for the business in collaboration with the People team.
- Providing guidance and People advisory services to leadership within the region and aligning change priorities and agendas to align People and regional objectives and timelines.
- Providing holistic People support to the region by delivering on the full People value chain and employee life cycle. Supporting the Region on various workforce management, scheduling, time and attendance and other People wellness and health and safety activities to ensure the overall wellbeing and operational efficiency of the region.
People (Self, Team & Organisational)
- Facilitating various People activities, operations, and administration within the region to enable optimal productivity and engagement.
- Managing employee engagement initiatives for the region.
- Managing employee wellness initiatives in the business region.
- Co-creating People solutions with the region to ensure that all individual, team and organisational imperatives are aligned. Financial, Reporting & BI
- Developing the regional People budget as input into the business operational budget and or the People Partner budget within the People structures.
- Managing People related costs and financial compliance as applicable for the region.
- Taking accountability for all People related data and system inputs for the region including the accuracy of organisational structures, reporting lines, location, and other People data attributes.
- Driving the use of data to empower People related decision-making and sharing both traditional People metrics and new People insights with the region. Governance & Compliance
- Managing adherence to People governance structures, policies, processes, frameworks, and procedures for the region.
- Implementing People governance, structures, policies, processes, procedures, and frameworks within the region.
- Managing the identification and mitigation of key People risks for the region in conjunction with Operations teams. Accountable for the delivery of a regional People Risk Plan.
- Overseeing the implementation of change initiatives to drive adoption of change.
- Managing the identification of relevant technology requirements for the People function in the region to enable a seamless employee experience.
- Managing opportunities for continuous improvement in regional People processes in conjunction with the Divisional People Partner, People Solutions and Services team.
Qualifications
- Degree in Human Resources or equivalent - (essential).
Experience
- +3 years in an HR Business Partnering or equivalent role, driving HR delivery of frameworks, policies, procedures, and guidelines and managing HR service delivery - (essential).
- Experience within the FMCG, retail sector or similar - (preferred).
- We value practical learning experiences, if a candidate does not have a degree, demonstrable relevant experience will be considered. A proven track record of strong generalist HR delivery executing the tactical aspects of HR delivery in a retail environment - (essential).
Knowledge and Skills
- Exposure to statutory requirements, applying and monitoring relevant laws, regulations, and best practices as they relate to HR in the specific operational context. Knowledge of HR policies, procedures, legislation and regulations - (essential).
- A sound understanding of diversity and inclusion concepts and processes and the link between employment equity and good HR practices - (essential).
- Demonstrable knowledge of HR practices within the FMCG, retail sector, applying the principles of optimum capability and capacity planning in a retail orientated environment - (essential).
Closing Date
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Purpose of the Job
- Medirite St George's Square is looking for a qualified Pharmacist Assistant Post Basic to join our team starting Immediately.
- The successful candidate will assist the pharmacist with dispensing and performing pharmacy-related administrative duties.
Key Performance Areas include:
- Stock control
- Dispensing (under the supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
- Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
Job Objectives
- Stock control
- Dispensing (under supervision of a pharmacist)
- Administration
- Housekeeping
- Frontshop service
Qualifications
Essential:
- Qualified as a Post Basic Pharmacist Assistant.
- Registered as a Post Basic Pharmacist Assistant with the South African pharmacy council.
Experience
- Two years+ experience working in a similar role.
Knowledge and Skills
Essential:
- Customer service orientated
- Dispensing knowledge
- Knowledge of dispensing systems and ordering systems
Desirable:
- Knowledge of Retail/ FMCG operations
Closing Date
Method of Application
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