Career Opportunities at DSV

Main Purpose of the Role

Required

This job entails the ownership of the entire process around managing and coordinating the client import shipments against ready date and required site date through

• Effective communication with clients and service providers
• On time collection and delivery of cargo
• Delivery of cargo with a clean invoice

Job-Related Requirements

• Minimum of 2 years Freight Forwarding Industry Experience
• Airfreight Experience advantageous

Computer Literacy Level

• Microsoft Excel
• Microsoft Powerpoint
• Microsoft Word
• Cargowise1 would be advantageous

Electives

• Self-motivated
• Able to deal with clients in a professional manner
• Good communication skills on all levels
• Able to work under pressure
• Willing to work overtime and weekends at short notice

Duties And Responsibilities

• Ensure company objectives are achieved
• Co-ordinate the collection and shipping of cargo with DSV origin offices in conjunction with client’s PO and the estimated ready date
• Effectively apply verbal and written communication methods to achieve desired results from internal and external clients on issues, changes and shipment status in line with the client/customer SOP
• Follow operational systems and procedures
• Reporting on any delays during the collection timeframe and escalating the matters to management
• Monitoring the shipment throughout its lifecycle to be able to provide constant updates to the consignee
• Ensure client files are invoiced within agreed metrics and as per the agreed INCO terms and rates
• Arranging EFT payments when required
• Identifying and finding solutions for clients to ensure their shipments are delivered within the agreed metric ROS
• Updating of milestones throughout the shipment lifecycle
• On-time collection and delivery of cargo
• File closure within metric
• Registration of brokerage only shipments

Other Duties

• Quality check of files once invoiced out and POD of Transport invoices received
• Assisting with queries and estimates when required
• Attend monthly operational meetings with respective clients
• Covering of fellow employees’ desks during absence due to sick leave, annual leave etc.
• Completing the claims process in conjunction with the latest claims policy
• Accountable for timeous resolution of all outstanding queries pertaining to accounts under your control

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Main Purpose of The Role

The main purpose of the role will be reporting into the Ocean Product Manager and ensuring that all tender pricing exercises for general verticals are maintained at a level of professionalism while doing this.

Job-Related Requirements

• Matric
• Freight Forwarding Experience minimum 5 years' experience
• Own vehicle
• Driver’s license
• Ability to work overtime

Computer Literacy

• Cargo wise or any Auto rating programs
• Outlook
• MS Word
• MS Power point

Electives

• Must work well in a team.
• Must show maturity level to work on his/her own with minimum supervision.
• Must show initiative and be motivated.
• Excellent communication skills both written and oral.
• Have good numeric skills.
• Work well under pressure and to a deadline.
• Pay meticulous attention to detail.
• Ability to implement corrective action.
• Effective administration skills.
• Must be methodical and precise in their work.
• Must have an understanding of the freight forwarding process, global requirements and service providers / industry players.
• Punctuality and time management skills are critical.
• Available to work long hours when required.

Duties And Responsibilities

• Pricing of Tenders (RFP/RFQ) and any other pricing related exercises
• Working with the tools provided to deliver consistent, competitive pricing within the agreed KPI’s
• Developing bespoke client solutions
• Following detailed set of processes & procedures
• Developing pricing strategies
• Managing internal & external client expectations
• Working together with the Tender Management, Senior Management, Account Manager, Procurement & Trade Lane Teams
• Providing management with information to allow them to make commercial decisions
• Quality checking pricing prior to submission to clients
• Assist team cohesiveness

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MAIN PURPOSE OF THE ROLE

• This role directly supports company objectives and contributes to identifying, analyzing & developing value-adding and robust solutions for current & prospective customers.
• The Role supports the Maintenance of ABC Costing in DSV Road Logistics and the Calculation of Client Profitability’s
• The Role required the continued calculation, Maintenance and Improvement of Client Profitability’s
• The role directly supports the SIGMA goals and Strategy for DSV Road Logistics, identifying, analyzing and implementing CIP initiatives for Road Logistics.
• Successful collaboration with Operations team & other internal stakeholders is critical

Tertiary Qualification(s): B-Eng Degree in Industrial Engineering

Computer Literacy Level : Advanced

Additional Computer Skills

• Microsoft Access
• SQL
• ABC Costing
• SharePoint skill
• DATA ANALYSIS & MICROSOFT ACCESS (Basic)
• TMS (Transport Management System)
• MS Visio
• Flexsim Simulation Software

Other Minimum Requirements

• Experience in Logistics Industry – Advantage
• ABC Costing – Advantage
• Theory of Constraints Knowledge - Advantage
• Supply Chain Optimization - Advantage
• Unendorsed license & own transport;
• Ability to travel around Gauteng, South Africa
• Excellent written & verbal communications skills;
• Strong interpersonal skills & able to work in a collaborative & team-based environment;
• Aptitude to multi-task & employ effective problem solving abilities;
• Detail Orientated and Analytical

Job-related Requirements

• Industrial Engineering experience: > 1 years in the logistics Industry.
• SIGMA experience: > 1 years in the Logistics Industry.
• Detail oriented, high work rate & quality of work;
• Solution Design & Pricing: > 1 Years (Advantage)
• Activity Based Costing: >1 Years

Electives

• General business acumen and sound knowledge of procurement principles, engineering economics and fundamental accounting principles.
• Application Engineering (TMS System)
• ABC Costing
• Supply Chain and Network Optimization and Planning
• Applied negotiation skills

Duties & Responsibilities

• Engineered Solutions: Identify, analyse & develop value-adding solutions for current & prospective clients;
• Tools: Application of the following tools and/or methodologies as appropriate and when required:
• Qualitative flow measurement
• Procurement tender adjudication
• Problem Solving
• Sales Support: Assist with ‘technical selling’ to clients and with the development & documenting of proposals, response to tenders, RFQs & RFPs;
• Analysis and recommendations: 1) Data (analysis, comparison, sense checking), 2) Processes (supporting business objectives, complete, accurate, relevant, error proofed, common exceptions covered, measurable), 3) Facilities (best practices, flow, flexibility, compliance);
• Business cases / feasibility studies: Develop as required depending on financial investment required and risk profile. Tools and aspects to consider include ROI calculations, quantified value, opportunity for productivity improvements and future growth / revenue potential
• Continuous Improvement Management: Manage and Report on Cost Saving and Sigma Initiatives
• SIGMA: Identify and Implement SIGMA Initiatives
• Business Support: 1) Provide input to annual Solutions Business Plan and Strategy Development, 2) Obtain update on performance against plan quarterly, to ensure focused activities are always supporting business objectives;
• Travel: Reasonable local travel requirement to use knowledge, skills and experience in support of relevant DSV business objectives

Additional Job Information

• Must be able to work under pressure.
• Must be very organized, deadline driven with the ability to apply attention to detail.
• Must be adaptable to change.
• Must be culturally sensitive and able to work on various levels with different cultures and languages.
• Must be a strong leader.

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Main Purpose Of The Role

The Sales Executive neeeds to be the brand ambassador of the company. Sell the services and solutions for the company. Attend to proposals and build a pipeline of good quality potential clients in order to meet targets.

Minimum Requirements

• Matric / Grade 12
• Proven track record of successful Sales
• Strong selling background
• Minimum of 3 years’ experience in the logistics industry
• Sales achievements and skills attained within the industry
• Skills of achieving targets and generating new leads
• Strong negotiating and selling skills
• Be well-groomed and presentable
• Drivers license and own vehicle
• Have excellent people skills and intuitive to client’s needs.
• Computer literate in software such as Microsoft Office (Word/Excel).
• Experience in developing leads and researching potential clients
• Working well as part of a bigger sales team but also able to deliver and work independently.
• Excellent verbal and written communication skills, including the ability in giving presentations.
• Any post-matric qualifications in sales will be an added advantage.

Duties And Responsibilities

• Maintain and grow a strong client base.
• Find new business opportunities
• Maintain a healthy pipeline for future deals
• Respond to new and current client base regarding complaints and service enquiries
• Be a brand ambassador that represents the company’s brand and values
• Demonstrates advanced product knowledge
• Adheres to all company policies and procedures

Skills Required

• Great written and Verbal communication skills
• Time management and prioritization skills to meet deadlines and closes sales in a timely manner.
• Willingness to adapt and implement new sales methods and strategies
• Product knowledge
• Quick thinking to provide creative solutions that address customers’ needs and concerns

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Main Purpose Of The Role

The main purpose of this role is to sign up new accounts, maintain and grow existing customer base for the allocated Branch and meet monthly and annual retention targets.

Strategic accounts need to be signed up and the implementation of these accounts need to be managed by the candidate.

Basic Minimum Requirements

• Matric / Grade 12
• Intermediate level of MS Office (Excel/PowerPoint)
• 2-3 years Senior Key Account Management & New Business sales experience
• Experience in prospecting for new business
• Experience in achieving new business targets set
• Tender Management
• Experience in selling cross silo solutions and presenting to C Level
• Maintain and grow existing customer base
• Signing up New Accounts and growing business
• Experience with implementation of strategic accounts
• Basic understanding of logistics and supply chain
• Strong administrative skills with high attention to detail
• Strong business development skills
• Professional conduct & appearance at all times

Duties And Responsibilities

• Represent the DSV brand
• Maintain and grow the existing client base in the Distribution market for the allocated Region and meet monthly and annual retention targets that have been set
• Prospect for new business and develop a qualified pipeline of leads and convert to actual billing sustainable clients
• Manage client relationships, both existing and new where applicable
• Monthly billing and financial reporting shared with the various stakeholders
• General administrative duties – daily
• Analysis of sales related information and report weekly to Regional New Business Sales Manager
• Maintaining client data and update regularly
• Continuous reporting on competitor and industry analysis
• Assist in tender/proposal production and delivery (Preparation and presentation)
• Create sustainable value for customers by adopting an innovative approach to their business
• Ensure that the required monthly and accumulative targets are met
• Implementation and communication of signed business is shared with all stakeholders.
• Management of debtor’s days of clients within the company’s requirements.
• Ensure regular Inter department communication
• Identifying cross silo solutions and work with other Department heads to ensure successful partnerships
• Ensure all client files are updated and maintained as per the company procedures and Quality Management System
• Carry out any other duties as may be requested by Management.
• Update and maintain the internal CRM System
• Meet the expected client call ratio KPI as indicated by your Manager
• Reporting day to day to the Sales Manager
• Weekly and Monthly reporting (where needed/requested)