Careers at MRI Software

Job Description
To support our rapid growth, we are seeking talented, motivated QA Engineer that bring a passion for releasing quality products for our customers. QA Engineers work closely with MRI Software customers and team members to ensure products and services work in a fully integrated manner as expected by the customer.

MRI Software offers opportunities for long-term career growth to successful QA Engineers who aspire to deeper technical, project management or other leadership roles in the company as we believe in building our team from within.

Responsibilities

• Define and execute automated test strategies, using industry Best Practices in the design.
• Interpret the results of manual and automated tests at both the Application Program and user interface layers.
• Applies defined software testing practices and procedures to drive quality and testability of products and services.
• Exercise’s judgment in application of methods and procedures to evaluate quality products and services.
• Builds productive internal and external relationships that are essential to delivering quality products and services.
• Works independently, with general instructions on assignments.
• Develops software testing requirements, test cases, and test plans.
• Report’s software defects in detail with information gathered from customers, tech support or other internal resources.
• Analyzes offerings against functional and non-functional requirements.
• Creates clearly documented plans, designs and results.
• Contributes to design and code review sessions.
• Learns new emerging functional and technical skills that are relevant to MRI Software.

Requirements

• 2-5 years in Software QA Testing and Test Automation

Personal Skills

• Strong analytical skills and attention to detail.
• Effective organizational, time management, prioritization & communication skills.
• Ability to effectively manage multiple work assignments.
• Ability to work well individually and within a cross functional team.
• Displays passion for the design, development, and testing of quality software.

Technical Skills

• Direct project involvement and leadership of projects delivering software solutions (enterprise software a plus.)
• Familiarity with SDLC with emphasis on those areas for which Quality Assurance is primarily responsible.
• Experience with UI automation tools and performance testing tools a plus.
• Software testing experience (manual and automation)
• Experience using code deployment tools (eg Puppet, Ansible, Chef, etc.)
• Deployment Tools (eg. Jenkins, TeamCity, etc.)
• Integration with code repositories (eg GitLAB, GitHUB, BitBucket, etc.)
• Knowledge of branching and merging strategies (Git Flow, etc.)
• Expertise in software development methodologies (Agile)
• Self-starter
• High attention to detail and accuracy
• Deadline driven, able to work in pressurized environment
• Compliance with procedures and processes
• Must be able to work well as part of a team and independently
• Good analysis skills; Good problem-solving skills
• Must have a drive for helping peers
• Must have a positive and professional attitude
• Excellent communication skills

Education And Experience

• N. Diploma or B-Tech / Degree in Information Technology / Computer Science / Engineering degree
• ISTQB certification
• Experience in enterprise software testing and development for large corporate clients.

2-5 Years’ Experience In Software Quality Assurance Functions, Including

• Test case and test script development.
• Test planning and large-scale regression test planning and execution.
• Executing automated test strategies.
• 4+ years formal testing experience
• 2+ Test Automation Engineering experience
• 2+ years SQL skills
• 1 year Cloud exposure (Amazon, Microsoft Azure, Google Cloud)
• 1 year Microservices exposure
• 1 year DevOps, CI/CD exposure

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Responsibilities

• Configure, maintain, and support MRI applications using Microsoft Windows and Oracle + Microsoft SQL servers ensuring 24 x 7 x 365 uptime.
• Work between business functions to deliver and support client functionality using Integration technology such as SSIS, SSRS and SFTP.
• Implement and Monitor Database backup plans which guarantee Point-In-Time restore ability.
• Apply new releases of MRI Applications to existing client environments.
• Able to respond in a timely manner to escalated issues and ability to handover to management when needed.
• Participate in a rotating on-call schedule for weekend after-hours support. Roughly 1 in 6 weekends
• Participate and contribute to the collaborative team library of documentation
• Execute deployments, either using Azure DevOps or a set of provided manual instructions

Skills/Requirements
REQUIREMENTS:

• Strong trouble shooter and independent learner where necessary
• Self -driven to continuously improve and develop own skillset, and an ability to enhance the skill set of others
• Ability to understand and articulate technical concepts
• Enjoyment of working in a fast-paced environment either independently or collaboratively
• Experience with Windows Server, SQL Server, Oracle RDBMS, and associated components e.g. Active Directory
• Experience with using T-SQL and/or Oracle PL/SQL query expressions to diagnose or resolve routine issues.
• Some scripting knowledge such as PowerShell is a bonus
• Understanding of networking concepts such as private/public IP provisioning and DNS – in the context of hosted systems.
• An understanding of OIDC and SAML methods used to provide an SSO experience would be beneficial but not essential

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This Individual Will Be Tasked With The Following

• Provide sales support for Marketing and SDR teams and work to become a process/data progression subject matter expert
• Work closely with Marketing team to ensure proper and prompt updates of pipeline into the Salesforce tool
• Maintain data integrity of the Salesforce and data generation systems
• Support the SDR team in cleansing data produced from marketing and demand generation campaigns
• Any other sales support tasks as required to ensure the effective operation of the role and the Sales and Sales Support/Operations department
• Responsible for providing support and administrative coordination for the Marketing and Sales Development teams
• Maintain and assign data from Salesforce to the respective users to progress engagement

Skills/Requirements
Key requirements and competencies:

• Strong familiarity with CRM systems (Experience in Salesforce preferred)
• Knowledge in all MS Office applications, especially Excel.
• Highly organized and capable of effectively prioritising tasks
• Excellent written and verbal communication skills
• Ability to interact professionally with peers
• Ability to work to meet internal deadlines
• Ability to document processes and procedures
• Successful team experience in supporting multiple colleagues
• Ability to deal with ambiguity, must be self-directed and motivated
• Able to function effectively in a fast-paced environment and manage multiple tasks simultaneously
• Good communications and relationship building skills along with the ability to work well cross-functionally
• Must be cooperative and able to work in a team environment.
• Details oriented