Careers at The South African Revenue Service (SARS)

Job Purpose

• To support clients with expert requirement analysis and systems configuration, implementation, and support of SAP solutions in various modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the clients business environment in order to achieve client expected business results.

Functional Requirements

• Solid SAP Basis experience across different SAP Modules
• Strong SAP HANA and ASE database administration skills
• At least 3 full implementations or upgrades of SAP ECC or S/4HANA environments
• SAP Basis on HANA certification is an advantage
• SAP RISE or Public Cloud (e.g. SuccessFactors, ARIBA) is an advantage

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) AND a minimum 8 years’ experience and knowledge of SAP Basis. Fields of study: Information Tech, Computer Science, B‐Com, Finance, Management and Engineering.

OR

• Diploma NQF 6 AND at least 10 years’ experience and knowledge of SAP Basis

#Alternative

• Senior Certificate (NQF 4) AND 10 plus years’ experience and knowledge of SAP Basis

Job Outputs:

Process

• Perform complex tasks and guidance during implementation, maintenance and support of various SAP modules to enhance business functionality and overall performance, while maintaining customer satisfaction.
• Close communication with functional teams /designers, understand the requirements from provided functional designs and transform these requirements into the technical designs
• Analyse and Review requirements, perform configuration and testing in various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
• Perform in depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs
• Responsible for successful implementation of SAP, providing in depth functional knowledge, and advice on SAP products to clients
• Provide expert knowledge of industry best practices and recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve critical SAP functional and application problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs.
• Maintain a working knowledge of the organization and adheres to all organizational standards
• Plan maintenance of current system solutions for various SAP Modules, such as Finance, Human Resources, Procurement, Security, Revenue Management, Governance and Application Lifecycle Management, Cloud Solutions, etc.
• Contribute to high productivity and motivation of working team with the use of your communication skills and cooperation; reach and realize project aims and outputs
• Review documentation for approval of all work tasks (definition) based on BRS and ensure adherence to SAP Support SDLC
• Incident Resolution for Severity 1 and 2 issues and assist with Business escalations for issues raised
• Plan, Design work classes and plan production release deployments
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure tactical implementation.
• Draw on own technical or professional expertise, knowledge & experience to         identify & recommend tactical solutions to defi ned problems in practices.
• Integrate business information, compare, analyse & produce reports to identify trends, discrepancies & inconsistencies for decision making purposes.
• Opti mise goal achievement through tactical strategy implementation and optimisation on of practises, processes & systems across an internal value chain.
• Plan for value-added, continuous practice & system improvements to deliver on objectives to enhance tactical implementation and excellence.

Governance

• Develop and/or align governance and compliance policies for own practice area to identify and manage risk exposure liability.
• People
• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop & ensure implementation of a practice that builds service delivery excellence & encourage others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.
• Build professional relationships with clients, management and team members to ensure delivery of proposed solutions, support for development of business possibilities and for personal development

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability 
• Building Sustainability 
• Business Knowledge
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Respect
• Trust

Technical competencies

• Functional Policies and Procedures
• Computer Literacy 
• IT Knowledge
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Verbal Communication
• Business Knowledge  
• Business IT Systems
• Written Communication
• Technical Analysis
• Application Configuration & Optimization
• Systems Architecture
• Customer Service Tech
•  Problem Management

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Job Purpose

• To analyse and provide expert advice on the revenue analysis function in order to achieve business objectives.

Minimum Qualification & Experience Required 

Education and Experience

• Bachelor's Degree / Advanced Diploma (NQF 7) in Data Analytics, Data Engineering, Data Science or Statistics with 8 - 10 years’ experience in a data analysis environment, of which 3 - 4 years at a junior specialist level.

Alternative #

• Senior Certificate (NQF 4) with 15 years' experience in Data Analytics, Data Engineering, Data Science or Statistics environment, of which 3 - 4 years at a junior specialist level.

Minimum Functional Requirements

• Intermediate (practical application) Data warehouse knowledge.
• Intermediate (practical application) Programming Skills – i.e. SQL, and/or Python, R, etc.
• Be proficient in the application of:
• Basic Data Migration such as SSIS
• Basic Data Visualization in Microsoft Power BI & Microsoft Fabric       
• Business Intelligence Methodologies
• Database Knowledge
• Microsoft skills (Proficient in)– i.e. Excel, Word, PowerPoint, etc.

Job Outputs:

Process

• Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• Constantly monitor the integrity and quality of business data and processes to identify deficiencies and facilitate process improvements.
• Contribute to the optimum utilisation of org. resources, advising on effective planning and development of area of specialisation for resource plans.
• Develop a single practice area in alignment with operational activity and procedural frameworks and ensure effective tactical implementation.
• Draw on own technical or professional expertise, knowledge and experience to identify and recommend tactical solutions to defined risks and problems in practices.
• Integrate business information, compare, analyse and produce reports to eliminate discrepancies and inconsistencies for better decision-making purposes.
• Ensure the availability of existing data analytics solutions (like reports, dashboards, spreadsheets, data marts, info cubes etc.) by maintaining them as well as implementing optimisation strategies where shortcomings exist.
• Enhance goal attainment by implementing tactical strategies and refining practices, processes, and systems throughout the internal value chain.
• Plan for value-added, continuous practice and system improvements to deliver on objectives to enable tactical implementation and operational excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, best practice implementation solutions.
• Recommend changes to optimise processes, systems, practice areas and associated procedures and execute the implementation of change and innovation.
• To design, develop and test complex / advance data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• Research and support workable recommendations/solutions that meet business needs through information analysis.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• To perform complex / advance business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
• To assist in the filtering and “cleaning” of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Conducts analysis, summarizes key findings and trends, and produces data sheets, graphics and presentations.
• Analyses data, creates summary reporting, and performs analysis to support the decision making of research, senior management, member companies and internal departments.

Governance

• Develop and/or align governance and compliance policies for own practice areas to identify and manage risk exposure liability.

People

• Integrate new knowledge and transfer skills attained through formal and informal learning opportunities in the execution of your job.
• Provide specialist know-how, support, advice and practice thought leadership in area of expertise.

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of specialisation.

Client

• Develop and ensure implementation of a practice that builds service delivery excellence and encourages others to provide exceptional stakeholder service.
• Participate in the specialist practice community and contribute positively to organisation knowledge management.
• Provide authoritative, specialist expertise and advice to internal and external stakeholders.

Behavioural Competencies

• Expertise in Context
• Design Thinking
• Lean Thinking
• Accountability
• Adaptability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Honesty and Integrity
• Fairness and Transparency
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical Competencies

• Data Governance
• Business Knowledge
• Data Collection and Analysis
• Data Integrity
• Efficiency Improvement
• Functional Policies and Procedures
• Information Management
• Knowledge Management
• Reporting
• Statistical and Mathematical Analysis
• Planning and Organising
• Reporting
• System Thinking

Deadline:20th April,2026

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Job Purpose 

• To formulate the Contract Management tactical plan related to Supplier Relationship Management, Contract Risk Management and the general principles of contract articulation, promotion and execution by facilitating negotiations & dispute resolutions of procurement agreements and provide support in the procurement of goods & services.

Education and Experience

Minimum Qualification & Experience Required

• LLB, Supply Chain Management, BCom or other relevant Honours / Postgraduate Diploma (NQF 8) AND 10-12 years’ experience in a Procurement environment, of which 3 - 4 years at middle management level.

ALTERNATIVE #

• LLB, Supply Chain Management, BCom or relevant Bachelor's Degree / Advanced Diploma (NQF 7) AND 12 - 15 years related experience in a Procurement environment, of which 3 – 4 years at middle management level.

Minimum Functional Requirements

• Preferred areas of specialisation are Accounting, Finance, Economics, Supply Chain Management, Logistics, Industrial Engineering, Statistics.
• Preferred Field of Study (Procurement) *

Job Outputs:

Process

• Causing for an efficient Drafting and Vetting of Contracts entered in by SARS Procurement pertaining to all procurement and matters incidental thereto.
• Causing for Drafting amendments to contracts where necessary and reviewing Contract and Corporate Governance Requirements in conjunction with Corporate Legal.
• Design and executive contracts execution engagement sessions with all key parties during the implementation of the contracts and implement the contractor performance visibility and reporting mechanism.
• Develop tactical strategy and delivery plans in support of functional objectives in partnership with leadership.
• Develop the Contract Management Framework with SARS as well as the alignment of the Contract
• Management practices to the National Treasury Contracts Management Framework.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure alignment to local and international best practices and regulatory developments which may affect the manner in which SARS procurement approaches its Procurement practices and making appropriate recommendations.
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
• Identify and recommend opportunities to continuously improve all functions and systems in line with national, regional, and organisational changes.
• Influence negotiations pursued by SARS Procurement by providing contracts inputs.
• Leading periodic contract reviews with the objective of ensuring that a consistent practice is being followed in respect of the management of such contracts as well as the execution thereof.
• Liaising with Corporate Legal on the appointment of External Service Providers (legal) where necessary and applicable and provide support during litigation matters to Attorneys/Advocates in conjunction with Corporate Legal.
• Obtaining memberships of relevant national and international bodies, publications and attending seminars as required to ensure that procurement is kept abreast of development  in the Contract Advisory and Contract Management field.
• Operationalising the Contracts Advisory and Management Unit to be in alignment with the prevailing regulatory and legislative framework together with the changes in the application of the law.
• Optimise the management of contracts across SARS by creating an electronic document management system backed up by a physical document management system that meets SARS wide records management policies and procedures.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical excellence.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
• Provide Contract Management Service by ensuring that appropriate advise and opinions are provided on all contractual, regulatory and legislative matters affecting SARS Procurement.
• Provide periodic reports on performance against plan and progress on medium-term initiatives and use to realign operating plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and direct the implementation of change and innovation initiated by the organisation.
• Representing procurement at various interfaces between the various government departments and SARS on contract related matters including but not limited to National Treasury, Construction Industry Development Board, etc.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy development objectives appropriately.

Governance

• Embed and promote strategic direction for Contract Management Unit by developing, implementing, managing and maintaining of Contract Advisory and Management Strategies, Policies, Procedures and Controls.
• Implement governance, risk and compliance policy in own practice areas to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised areas.
• Plan & develop enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives.
• Obtain and integrate new knowledge through formal and informal learning opportunities in the execution of your job.

Finance

• Draw up a budget aligned to business unit delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Implement an effective financial control, management of operational and rental costs and effective corporate governance for the procurement of all lease transactions.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.

Behavioural competencies

• Accountability
• Accurate Understanding
• Building Sustainability
• Championing the Mandate
• Conceptual Thinking
• Developing Others
• Driving for Excellence
• Fairness and Transparency
• Honesty and Integrity
• Influencing Others
• Leveraging Diversity
• Macro environmental influence
• Mobilising Teams
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Acumen
• Business Writing Skills
• Contract Management
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Managerial Budgeting
• Negotiation Skills
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Procurement Knowledge
• Project Management
• Strategic Planning
• Supply Chain Management
• Tax Knowledge

Compliance Competency

• Supply Chain Analysis (SCA) ADVANCE
• Compliance to Procurement Principles and Legislation.
• Contract Management (CM) ADVANCE
• Customer/Client Management ADVANCE
• Procurement Contract Selection and Legal ADVANCE
• GOC Secret
• Procurement Process Management (PPM) ADVANCE
• Supply Base Analysis (SBA) ADVANCE

Deadline:21st April,2026

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Job Purpose

• To ensure effective management of the information life cycle or value chain that includes the identification, analysis and development of information assets and the assessment of business information needs.

Minimum Qualification & Experience Required

Education and Experience

• Bachelor's Degree / Advanced Diploma (NQF 7) in Statistics, Mathematics, Computer Science, Data Science, Information Systems or a related quantitative field) AND 5-7 years' experience in a Data Analytics or similar environment, of which 2-3 years technically skilled level

Alternative #

• Senior Certificate (NQF 4) AND 10 years related experience in a data science environment, of which 2-3 years at a technically skilled level.

Minimum Functional Requirements 

• Experience in Data Engineering / Business Data Intelligence / Data Science
• Intermediate (practical application) technical expertise regarding data processes, data cleaning, analysis, reporting, data models, and database design and testing
• Knowledge of and experience with reporting packages (SQL or equivalent, etc), databases (SQL etc.), programming (SQL, R, Python, etc.)
• Intermediate (practical application) knowledge of statistics and experience using statistical packages for analysing datasets (Excel, SPSS, SAS, R etc.)
• Intermediate (practical application) Data warehouse knowledge
• Be proficient in the application of:
• Basic Data Migration
• Basic Data Visualization         
• Business Intelligence Methodologies
• Database Knowledge
• Intermediate (practical application) Programming Skills – i.e. SQL, and/or Python, R, etc.
• Microsoft skills (Proficient in)– i.e. Excel, Word, PowerPoint, etc.

Job Outputs:

Process

• Communicate the results of their analysis and findings by using medium to complex data visualisation techniques with both internal and external customers.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Design, develop and test medium to complex data analytics solutions like Reports, Dashboards, Analysis, Extracts, Models, etc.
• Ensure the availability of existing data analytics solutions (like reports, etc.) by maintaining them as well as improving them where shortcomings exist.
• Acquire data from primary or secondary data sources and maintaining databases, applying the knowledge of data extraction, transformation and business modelling.
• Assist in the filtering and cleaning of imported data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Identify, analyse and interpret trends and patterns in medium to complex data sets, based on data findings
• Perform intermediate business analysis using various techniques, e.g. statistical analysis, explanatory and predictive modelling, data mining.
• Research best practices and supports developing the solutions and recommendations for the current business operations.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural Competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Expertise in Context
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical Competencies

• Information Management
• Computer Literacy
• Data Analysis
• Data Management
• Efficiency improvement
• Functional Policies and Procedures
• Statistical and Mathematical Analysis
• Business Knowledge
• Technical Expertise
• Knowledge Management
• Database Design and Management
• Data Collection and Analysis
• Reporting 

Deadline:22nd April,2026

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Job Purpose

• To provide the technical skills to support the optimal management and operation of all Microsoft and VMware server infrastructure hardware / firmware / operating system / application server software updates and fixes in the various SARS production and non-production environments, whilst maintaining hardware/ operating system / application server software, meeting service levels agreements through a Service Management System.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Information Technology AND 2-3 years' experience in a Windows Server environment, of which 1-2 years is at knowledge worker level.

OR

• Senior Certificate (NQF 4) AND 5 years’ experience in a Windows Server environment, of which 1-2 years is at knowledge worker level.

Minimum Functional Requirements

• Need to be familiar with: Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM,  or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.

Additional Technical Competencies

• Engineering Planning and Design (IT) Proficient in - (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as "a person to ask" when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
• GOC Confidential - (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.
• Design and deploy new applications and enhancements to existing applications, software, and operating systems and participate in the design of information and operational support systems.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company's disaster recovery and business continuity strategies.
• Developing, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
• Draw on own knowledge and experience to diagnose causes and possible effects in to solve emerging problems. Initiate change process and implement changes, provide guidelines and support as a results of the change.
• Ensure system connectivity of all servers, shared software, groupware, and other applications.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Integrate servers and their associated software into enterprise systems/solutions.
• Liaise with stakeholders for problem resolution.
• Maintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
• including issues like security, backup, and redundancy strategies.
• Manage the Regional Data Centres.
• Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
• Participates in various IT projects intended to continually improve/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
• Perform hardware and software assessments; assist in security audits and new business investigations.
• Performing high-level root-cause analysis for service interruption recovery and creating preventive measures.
• Performing installation, maintenance and support of system software/hardware and user support.
• Plan for value-added process improvements initiatives for current systems to be more effective and efficient and services to deliver on operational strategy and objectives.
• Proactively ensure the highest levels of systems and infrastructure availability whilst monitoring and perform test application performance for potential bottlenecks identify possible solutions.
• Responsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
• Responsible for the situational interpretation and judgement of work outputs and queries in area of specialisation.
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks to ensure compatibility and interoperability of in-house computing systems.
• Analyse, prepare and deliver system performance statistics and reports.
• Recommend and create system design models, specifications diagrams and charts to provide direction to system programmer and development teams.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business IT Systems
• Business Knowledge
• Customer Relationship Management
• Data Collection and Analysis
• Efficiency improvement
• Functional Policies and Procedures
• Infrastructure/Platforms
• IT Knowledge
• IT Project Management
• Knowledge of IT Governance and Business
• Planning and Organising
• Problem Analysis and Judgement
• Reporting
• Service Delivery
• System Thinking

Deadline:24th April,2026