• Posted: September 13, 2019
    Deadline: Not specified
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  • Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believ...
    Read more about this company

    Client Engagement Lead - Credit

    • Develop and implement client engagement campaigns and programmes to deliver business and client value.
    • Take ownership and drive the campaign end-to-end lifecycle through the development of campaign business cases encompassing; pre-campaign analyses, target group design, communication plan, content development, campaign execution and post campaign analyses.
    • Coordinate initiatives across credit value stream, internal departments and external agencies



    2-5 years’ experience in a similar environmen

    • Drafting business cases, marketing plans 
    • Operates in a campaign coordination or management role 
    • Digital marketing, CRM, customer loyalty and communications 
    • Interpret data and reports for analysis  


    • Digital Campaign management agency experience
    • Internal departments and external agencies.

    Qualifications (Minimum)

    • Grade 12 National Certificate / Vocational
    • A relevant tertiary qualification in Marketing or Business Management

    Qualifications (Ideal or Preferred)

    • A relevant qualification in Communication or Information Management
    • A relevant post-graduate qualification in Marketing or Business Managemen


    Minimum:Must have detailed knowledge of:

    • Strategic marketing management
    • Psychology and Behavioural Economics
    • Campaign management and strategy
    • Direct marketing
    • Internal and external communication

    Ideal:Knowledge of:

    • Credit
    • Digital Marketing: campaign strategy, digital campaign management in agency environment
    • Data analysis, client profiling and segmentation
    • Brand marketing


    • Communications Skills
    • Interpersonal & Relationship management Skills
    • Negotiation skills
    • Influencing Skills
    • Facilitation Skills
    • Presentation Skills
    • Business writing skills
    • Analytical Skills
    • Problem solving skills
    • Attention to Detail
    • Planning, organising and coordination skills


    • Delivering Results and Meeting Customer Expectations
    • Working with People
    • Adapting and Responding to Change
    • Analysing
    • Deciding and Initiating Action
    • Persuading and Influencing
    • Planning and Organising

    Additional Information

    • Clear criminal and credit record
    • A valid driver's license and own vehicle is required
    • Contactable via own mobile phone
    • Willingness to travel nationally if and when required
    • Willingness to work or be available overtime and / or weekends if required

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply
  • Send your application

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