Contract Jobs at Impact

About the Role

• We are seeking a dedicated Truck Assistant to support our logistics operations. In this role, you will primarily focus on assisting truck drivers with the loading and unloading of goods, ensuring safe transport and delivery while maintaining efficient workflow.
• You will be an essential part of our transportation team, contributing to timely deliveries and customer satisfaction.

Key Responsibilities

• Assist truck drivers with loading and unloading cargo in a safe and efficient manner.
• Ensure all materials are securely loaded to prevent damage during transport.
• Conduct routine inspections of cargo and equipment prior to departure.
• Maintain cleanliness and organization within the transport vehicle and loading areas.
• Collaborate with warehouse personnel to verify shipment accuracy and completeness.
• Help document deliveries and pick-up confirmations, ensuring proper record-keeping.
• Follow all safety protocols and company policies while on the job site.
• Handle merchandise with care, reporting any damages or discrepancies promptly.

Requirements

• Proven track record in a similar role or within the logistics and transportation sector.
• Strong understanding of safety standards and regulations in transportation.
• Ability to lift heavy objects and work in physically demanding conditions.
• Good communication skills and the ability to work effectively as part of a team.
• Familiarity with basic loading and unloading procedures and equipment.
• Valid driver’s license may be preferred but not essential.

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Job Description

• We are seeking a friendly, professional, and customer-focused individual to join our team as a Customer Service Representative in Claremont area for temp position.
• The successful candidate will be responsible for providing exceptional customer service to our clients, resolving inquiries and complaints in a timely manner, and ensuring overall customer satisfaction. The candidate will be based at Cavendish Square Mall.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information about products, services, and company policies to customers.
• Handle and resolve customer complaints, ensuring customer satisfaction.
• Process orders, returns, and exchanges efficiently and accurately.
• Maintain a positive attitude and provide friendly and personalized service to all customers.
• Collaborate with other departments to address customer needs and provide solutions.
• Keep detailed records of customer interactions and transactions.
• Recommend improvements to customer service processes and procedures.
• Work with POS systems
• Work with cash credit and debit cards
• Knowledge of Cavendish Square will be an advantage
• Able to work on weekends as well as public holidays when required

Qualifications:

• High school diploma or equivalent.
• 1-2 years of experience in a customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in Microsoft Office and other computer programs.
• Knowledge of CRM software is a plus.
• A positive attitude and a passion for providing excellent customer service.