Current Jobs at Broll

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the accurate and timely completion of assigned accounting functions.
• Reviews monthly financial reports and working paper files.
• Reconciles general ledger accounts as assigned.
• Completes required records and reports and maintains files as classified.
• Prepares journal entries and balances work in more complicated accounting areas.
• Completes various accounting functions in accordance with established policies and procedures, and applicable regulations including:
• Preparing trial balances from source documents.
• Preparing Balance Sheets and Income Statements.
• Preparing notes to the reports.
• Preparing monthly JV accounts where applicable.
• Filing copies of final monthly reports.
• Participate in annual audit.
• Balancing intercompany loan accounts.
• Maintaining Shareholders Loan Schedules.
• Reviewing and Releasing creditors payments.
• Prepare and review 1 – 3 year Budgets and Rolling Forecasts.
• Report on financial income, including Management and Admin Fees on rental recoveries, Letting Commissions on new or renewed leases, and interest earnings.
• Researches and resolves accounting errors and discrepancies.
• Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.
• Assumes responsibility for establishing and maintaining effective communication and coordination with area personnel and with management.
• Maintains regular contact with Operations Managers and Property Managers in the departments to obtain information and/or to correct transactions.
• Keeps management informed of area activities and of any significant problems.
• Attends and participates in meetings as required.
• Assumes responsibility for establishing and maintaining effective business relations and personal dealing with vendors, governmental agencies, and outside business and accounting professionals.
• Responds to questions and problems politely and promptly.
• Ensures that clients are properly informed.
• Ensures that the Company’s professional reputation is projected and maintained.
• Assumes responsibility for related duties as required or assigned.
• Stays informed of developments in the accounting field and of changing governmental and legal requirements.
• Completes special projects as assigned.
• Ensures that Accounting Department work areas are clean, secure, and well maintained.

PERFORMANCE MEASUREMENTS

• Accounting documents, records, and reports are accurate, current, and timely.
• Accounting errors or discrepancies are promptly discovered and resolved (or referred).
• Good communication and coordination exists with Company personnel. Assistance and support are provided as needed.
• Management is appropriately informed of area activities.
• Accounting functions are completed in accordance with established standards, policies, and procedures.

QUALIFICATIONS

• Education/Certification: Bachelor’s degree in accounting or an equivalent combination of experience and training.

REQUIRED KNOWLEDGE

• Technical knowledge of accounting concepts, practices, procedures, and financial reports.
• Understanding of related regulations, statutes, and filing requirements.
• Knowledge of related computer applications.

EXPERIENCE REQUIRED

• Three or more years of previous property accounting and property listed fund experience preferred
• JV Accounting experience will be beneficial

go to method of application »

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the accurate and timely completion of assigned accounting functions.
• Reviews monthly financial reports and working paper files.
• Reconciles general ledger accounts as assigned.
• Completes required records and reports and maintains files as classified.
• Prepares journal entries and balances work in more complicated accounting areas.
• Completes various accounting functions in accordance with established policies and procedures, and applicable regulations including:
• Preparing trial balances from source documents.
• Preparing Balance Sheets and Income Statements.
• Preparing notes to the reports.
• Preparing monthly JV accounts where applicable.
• Filing copies of final monthly reports.
• Participate in annual audit.
• Balancing intercompany loan accounts.
• Maintaining Shareholders Loan Schedules.
• Reviewing and Releasing creditors payments.
• Prepare and review 1 – 3 year Budgets and Rolling Forecasts.
• Report on financial income, including Management and Admin Fees on rental recoveries, Letting Commissions on new or renewed leases, and interest earnings.
• Researches and resolves accounting errors and discrepancies.
• Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.
• Assumes responsibility for establishing and maintaining effective communication and coordination with area personnel and with management.
• Maintains regular contact with Operations Managers and Property Managers in the departments to obtain information and/or to correct transactions.
• Keeps management informed of area activities and of any significant problems.
• Attends and participates in meetings as required.
• Assumes responsibility for establishing and maintaining effective business relations and personal dealing with vendors, governmental agencies, and outside business and accounting professionals.
• Responds to questions and problems politely and promptly.
• Ensures that clients are properly informed.
• Ensures that the Company’s professional reputation is projected and maintained.
• Assumes responsibility for related duties as required or assigned.
• Stays informed of developments in the accounting field and of changing governmental and legal requirements.
• Completes special projects as assigned.
• Ensures that Accounting Department work areas are clean, secure, and well maintained.

PERFORMANCE MEASUREMENTS

• Accounting documents, records, and reports are accurate, current, and timely.
• Accounting errors or discrepancies are promptly discovered and resolved (or referred).
• Good communication and coordination exists with Company personnel. Assistance and support are provided as needed.
• Management is appropriately informed of area activities.
• Accounting functions are completed in accordance with established standards, policies, and procedures.

QUALIFICATIONS

• Education/Certification: Bachelor’s degree in accounting or an equivalent combination of experience and training.

REQUIRED KNOWLEDGE

• Technical knowledge of accounting concepts, practices, procedures, and financial reports.
• Understanding of related regulations, statutes, and filing requirements.
• Knowledge of related computer applications.

EXPERIENCE REQUIRED

• Three or more years of previous property accounting and property listed fund experience preferred
• JV Accounting experience will be beneficial

go to method of application »

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the accurate and timely completion of assigned accounting functions.
• Reviews monthly financial reports and working paper files.
• Reconciles general ledger accounts as assigned.
• Completes required records and reports and maintains files as classified.
• Prepares journal entries and balances work in more complicated accounting areas.
• Completes various accounting functions in accordance with established policies and procedures, and applicable regulations including:
• Preparing trial balances from source documents.
• Preparing Balance Sheets and Income Statements.
• Preparing notes to the reports.
• Preparing monthly JV accounts where applicable.
• Filing copies of final monthly reports.
• Participate in annual audit.
• Balancing intercompany loan accounts.
• Maintaining Shareholders Loan Schedules.
• Reviewing and Releasing creditors payments.
• Prepare and review 1 – 3 year Budgets and Rolling Forecasts.
• Report on financial income, including Management and Admin Fees on rental recoveries, Letting Commissions on new or renewed leases, and interest earnings.
• Researches and resolves accounting errors and discrepancies.
• Assumes responsibility for effectively researching, tracking, and resolving accounting problems and discrepancies.
• Assumes responsibility for establishing and maintaining effective communication and coordination with area personnel and with management.
• Maintains regular contact with Operations Managers and Property Managers in the departments to obtain information and/or to correct transactions.
• Keeps management informed of area activities and of any significant problems.
• Attends and participates in meetings as required.
• Assumes responsibility for establishing and maintaining effective business relations and personal dealing with vendors, governmental agencies, and outside business and accounting professionals.
• Responds to questions and problems politely and promptly.
• Ensures that clients are properly informed.
• Ensures that the Company’s professional reputation is projected and maintained.
• Assumes responsibility for related duties as required or assigned.
• Stays informed of developments in the accounting field and of changing governmental and legal requirements.
• Completes special projects as assigned.
• Ensures that Accounting Department work areas are clean, secure, and well maintained.

PERFORMANCE MEASUREMENTS

• Accounting documents, records, and reports are accurate, current, and timely.
• Accounting errors or discrepancies are promptly discovered and resolved (or referred).
• Good communication and coordination exists with Company personnel. Assistance and support are provided as needed.
• Management is appropriately informed of area activities.
• Accounting functions are completed in accordance with established standards, policies, and procedures.

QUALIFICATIONS

• Education/Certification: Bachelor’s degree in accounting or an equivalent combination of experience and training.

REQUIRED KNOWLEDGE

• Technical knowledge of accounting concepts, practices, procedures, and financial reports.
• Understanding of related regulations, statutes, and filing requirements.
• Knowledge of related computer applications.

EXPERIENCE REQUIRED

• Three or more years of previous property accounting and property listed fund experience preferred
• JV Accounting experience will be beneficial

go to method of application »

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Management Role

Assumes responsibility for the effective operations management of building and facilities.

• Performs ad hoc quality control checks.
• Ensures premises are in satisfactory condition.
• Reports all items to Operations Manager especially if complaints have been lodged.
• Ensures that urgent matters are reported immediately and attended to immediately.
• Supervises and control maintenance site staff and allocate duties.
• Performs certain hands-on maintenance work where required from time to time.

Assumes responsibility for the effective repairs and maintenance of the building.

• Continuously survey buildings to identify maintenance needs.
• Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented.
• Responds promptly and efficiently to tenant maintenance requirements.
• Responds promptly and efficiently to duties allocated to you by the Operations Manager.
• Checks exterior and interior of buildings and identify problem areas.
• Checks all fire equipment.
• Ensures that he is familiar with how the emergency equipment functions and what the company’s emergency procedures are.
• Performs repairs where necessary and if these cannot be repaired, advises the Operations Manager immediately. Contact relevant contractor.
• Identifies daily maintenance issues, communicates with the Operations Manager and schedules the work for your attendance.

Assumes responsibility for ensuring professional business relations with tenants, vendors, contractors, and trade professionals.

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between the Company and external contacts.
• Ensures effective coordination of external services with Company operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the Company.
• Follow up on invoices to process for payment.

Effectively assigns task to Centre personnel, ensuring optimal performance. (Management Role)

• Assigns tasks and coordinates personnel and or contractors. Directs daily operations.
• Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, safe and well maintained.
• Completes special projects as assigned.
• Performs any duties that may be allocated by the company and the Operations Manager
• Familiarises himself with the emergency numbers and contractor’s details in order to assist the Operations Manager, or act in his absence as well as being on standby 24hrs.
• Required to be on standby where required by the Management for emergencies.

Other – Hotel Maintenance

The employee will be responsible for the maintenance, repairs and upkeep of all hotel and spa premises and property and his job shall include inter alia:

• Reporting on any immovable or movable property belonging to Urban Park Hotel including spa, conference centres, restaurant, foyer and reception, etc.
• Attending to or assisting in the necessary repairs or maintenance of hotel property subject to consent/authorization by the general manager/owner
• Liaising with contractors, sub-contractors, service providers, security and cleaning personnel, managing agents, etc. to ensure that the hotel property is maintained to a high standard
• Supervision of all cleaning and precinct security staff in the hotel
• All things as are necessary to ensure that the hotel security, cleaning, maintenance and repairs functions operate at a high standard and in keeping with instructions issued by the general manager from time to time
• The employee shall keep a log of all activities performed by him for the hotel operation. He acknowledges that one third of his salary is funded by the hotel and will obey and observe all instructions issued to him by the hotel general manager/owner

PERFORMANCE MEASUREMENTS

• Good communication and coordination exists with departments. Assistance is provided as needed.
• Senior Management is appropriately informed of area activities and of any significant problems.
• Ensures compliance procurement and OSH policies and regulations.
• Company facilities are well maintained and secure and meet the needs of the Company.
• Building operations are efficiently and cost effectively administered.
• Current and future Building needs are well planned and budgets are established and maintained.
• Effective business relations exist with vendors, contractors, and trade professionals.

QUALIFICATIONS

Education/Certification:

• Additional related maintenance and Building management training preferred.

REQUIRED KNOWLEDGE

• Excellent understanding of Building management procedures.
• Knowledge of budgeting, service contracts, and leasing agreements.

EXPERIENCE REQUIRED

• Five or more years of related experience, with at least two or more years of supervisory experience.

go to method of application »

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and professional performance of collections functions.

• Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts
• Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem
• Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements
• Continues to collect until the account becomes a write-off, bankruptcy, or attorney account
• Makes early contact with clients to collect and keep them informed of account status
• Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation Calms irate clients and answers questions and complaints relevant to Department functions
• Determines reasons for delinquencies and works toward permanent solutions - Minimizes losses by early actions
• Utilises further appropriate collection methods if initial attempts do not secure required payment and recommends extensions of due dates - Suggests consolidations and financial counselling
• Communicates approved extensions and notifies clients of new due dates
• Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant

Assumes responsibility for the efficient administration of collections activities

• Keeps accurate and up-to-date activity reports on late, potentially late and accounts
• Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer
• Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly - Provides clients the opportunity to fully explain their account status
• Ensures both monthly and ad-hoc rental and fee statements are sent out timeously
• Controls and monitors tenant payments in terms of rentals, deposits, lease fees, stamp duties etc
• Liaises with tenants as appropriate
• Handles rental queries efficiently and diplomatically
• Queries tenants’ short payments
• Ensures the daily receipting and processing of tenant payments
• Liaises with book keeping and accounting staff re bank account deposits, queries and misallocations

Generally, ensures that:

• Rent (and other charges) are paid by the 7th of each month
• Letters of demand after the 7th to defaulting tenants
• Summons’s are issued after the 21st day to defaulting tenants
• Controls and administers legal processes for the recovery of lease charges due and/or eviction of tenants
• Motivation and processing of write-offs
• Credit checks

Assumes responsibility for timely and accurate preparation and submission of management reports.

• Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
• Weekly/monthly arrears against billings (debtor’s day calculations)
• Monthly graph of weekly collections against previous month/year
• Preparation and submission of attorneys’ reports on all legal matters
• Reconciliation of bank statements (where appropriate) and tenants’ accounts

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts.

• Maintains the Company's professional reputation throughout collections operations and in all contacts with clients
• Maintains confidentiality
• Develops contacts with credit bureaus and other financial institutions - Uses shared information to effectively minimize Company losses

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel

• Assists area personnel as needed
• Keeps management informed of activities, progress toward established objectives, and of any significant problems
• Attends and participates in meetings as required

Assumes responsibility for related duties as required or assigned.

• Stays informed of changes in collections policies, procedures, and related legal requirements
• Ensures that work area is clean, secure, and well maintained

PERFORMANCE MEASUREMENTS

• Problem accounts are closely monitored and reviewed
• Appropriate collections actions are instituted which are in accordance with established Company policies and are legally compliant
• Outstanding accounts are promptly collected - A delinquency ratio which meets management standards is maintained
• Professional business relations exist with clients - Clients are properly assisted with their financial problems and their questions are courteously answered
• Required reports and records are accurate and timely
• Good working relations exist with area personnel and with management - Management is appropriately informed of area activities
• Compilation and capture of electricity and water readings

QUALIFICATIONS

EDUCATION/CERTIFICATION

• Matric with Book-keeping
• Three years related experience
• Essential own transport
• Prior experience in property related field would be recommended but not a requirement

REQUIRED KNOWLEDGE

• Knowledge of collection procedures and related laws and regulations
• Understanding of Company policies
• Familiar with default and enforcement clauses

EXPERIENCE REQUIRED

• Previous collection experience

go to method of application »

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and professional performance of collections functions.

• Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts
• Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem
• Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements
• Continues to collect until the account becomes a write-off, bankruptcy, or attorney account
• Makes early contact with clients to collect and keep them informed of account status
• Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation Calms irate clients and answers questions and complaints relevant to Department functions
• Determines reasons for delinquencies and works toward permanent solutions - Minimizes losses by early actions
• Utilises further appropriate collection methods if initial attempts do not secure required payment and recommends extensions of due dates - Suggests consolidations and financial counselling
• Communicates approved extensions and notifies clients of new due dates
• Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant

Assumes responsibility for the efficient administration of collections activities

• Keeps accurate and up-to-date activity reports on late, potentially late and accounts
• Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer
• Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly - Provides clients the opportunity to fully explain their account status
• Ensures both monthly and ad-hoc rental and fee statements are sent out timeously
• Controls and monitors tenant payments in terms of rentals, deposits, lease fees, stamp duties etc
• Liaises with tenants as appropriate
• Handles rental queries efficiently and diplomatically
• Queries tenants’ short payments
• Ensures the daily receipting and processing of tenant payments
• Liaises with book keeping and accounting staff re bank account deposits, queries and misallocations

Generally, ensures that:

• Rent (and other charges) are paid by the 7th of each month
• Letters of demand after the 7th to defaulting tenants
• Summons’s are issued after the 21st day to defaulting tenants
• Controls and administers legal processes for the recovery of lease charges due and/or eviction of tenants
• Motivation and processing of write-offs
• Credit checks

Assumes responsibility for timely and accurate preparation and submission of management reports.

• Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
• Weekly/monthly arrears against billings (debtor’s day calculations)
• Monthly graph of weekly collections against previous month/year
• Preparation and submission of attorneys’ reports on all legal matters
• Reconciliation of bank statements (where appropriate) and tenants’ accounts

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts.

• Maintains the Company's professional reputation throughout collections operations and in all contacts with clients
• Maintains confidentiality
• Develops contacts with credit bureaus and other financial institutions - Uses shared information to effectively minimize Company losses

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel

• Assists area personnel as needed
• Keeps management informed of activities, progress toward established objectives, and of any significant problems
• Attends and participates in meetings as required

Assumes responsibility for related duties as required or assigned.

• Stays informed of changes in collections policies, procedures, and related legal requirements
• Ensures that work area is clean, secure, and well maintained

PERFORMANCE MEASUREMENTS

• Problem accounts are closely monitored and reviewed
• Appropriate collections actions are instituted which are in accordance with established Company policies and are legally compliant
• Outstanding accounts are promptly collected - A delinquency ratio which meets management standards is maintained
• Professional business relations exist with clients - Clients are properly assisted with their financial problems and their questions are courteously answered
• Required reports and records are accurate and timely
• Good working relations exist with area personnel and with management - Management is appropriately informed of area activities
• Compilation and capture of electricity and water readings

QUALIFICATIONS

EDUCATION/CERTIFICATION

• Matric with Book-keeping
• Three years related experience
• Essential own transport
• Prior experience in property related field would be recommended but not a requirement

REQUIRED KNOWLEDGE

• Knowledge of collection procedures and related laws and regulations
• Understanding of Company policies
• Familiar with default and enforcement clauses

EXPERIENCE REQUIRED

• Previous collection experience

go to method of application »

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the accurate and timely performance of accounts payable functions.
• Reviews source documents and matches purchase orders, invoices, and receiving documents.
• Codes invoices to appropriate general ledger accounts.
• Determines optimum payment dates and takes advantage of all discounts on invoices.
• Reviews invoices to ensure they are correctly coded, properly authorized, and there are no overpayments or repeat payments.
• Ensures that approval authority is in accordance with purchasing policies.
• Processes payments and obtains authorized signatures.
• Performs accounting duties in accordance with established Company policies and procedures.
• Assumes responsibility for effectively researching, tracking, and resolving (or properly referring) accounting or documentation problems and discrepancies.
• Assumes responsibility for establishing and maintaining effective business relations with vendors.
• Researches and resolves vendor problems and billing discrepancies.
• Answers vendors' questions or refers them appropriately.
• Maintains and projects the Company’s professional reputation.

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel and with management.

• Assists Accounting Department personnel as needed.
• Keeps management informed of area activities and of any significant problems. Reports transactions that are outside established purchasing policies to the Controller.
• Maintains regular contact with other departments to obtain information and/or to correct transactions.

Assumes responsibility for related duties as required or assigned.

• Ensures that work area is clean, secure, and well maintained.
• Performs general accounting duties as needed.
• Maintains confidentiality.
• Completes special projects as assigned.

 PERFORMANCE MEASUREMENTS

• Accounts Payable functions are accurate, current, and timely.
• Accounting errors, discrepancies, and violations in purchasing policies are promptly identified and resolved.
• Accounting duties are performed in accordance with established procedures and standards.
• Good communication and coordination exist with Company personnel. Assistance is provided as needed.
• Effective business relations exist with suppliers and vendors.
• Management is appropriately informed of area activities.

QUALIFICATIONS

• Education/Certification: Matric.
• Additional bookkeeping qualifications and / or courses preferred.

REQUIRED KNOWLEDGE

• Knowledge of Company purchasing policies.
• Understanding of basic bookkeeping concepts and procedures.
• Knowledge of automated accounts payable applications.

EXPERIENCE REQUIRED

• One to two years of previous accounts payable experience preferred.

go to method of application »

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
• Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
• Executes established operational goals and ensures that corporate wide plans are complemented and supported.
• Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.

Assumes responsibility for the effective operations management of the Centre and facilities.

• Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
• Liaises with tenants with regards to operational problems.
• Responds to emergency call outs.
• Day to day running and control of:
• Tenant complaints
• Security
• Air Conditioning
• Cleaning, Electrical, Plumbing etc.
• Authorises of invoices for payments.
• Issues tender documents.
• Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
• Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
• Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
• Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
• Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.

Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.

• Identifies security threats and develop action plans for the prevention of incidents
• Establishes and maintains security systems for the Centre and tenants
• Monitors shops and businesses and react on emergency calls
• Establishes and maintain security information network
• Liaises with SAPS and local authorities
• Plans the manning of the center and manage guards on duty
• Determines the needs for security systems and equipment
• Communicates with tenants regarding security systems
• Develops and implements security devices
• Creates security awareness amongst staff, tenants and shoppers
• Compiles budgets and control expenditure
• Establishes emergency plans

Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.

• Develops and implements safety directives
• Completes financial forecasting duties, and generates and updates schedules for building expenditures.
• Creates safety awareness and trains staff in Health and Safety.
• Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented.
• Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
• Oversees the procurement of furnishings and equipment in accordance with budget planning.
• Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
• Ensures that all maintenance agreements and leases are current.
• Ensures that billing discrepancies are promptly tracked and resolved.

Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between the Company and external contacts.
• Ensures effective coordination of external services with Company operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the Company.

Effectively supervises Centre personnel, ensuring optimal performance.

• Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.  Discusses areas needing improvement.    
• Assigns and coordinates personnel. Directs daily operations.
• Identifies, develops, and implements training programs as appropriate.
• Conducts performance appraisals
• Provides measurable feedback to assigned personnel and suggestions for improved performance
• Formulates and implements employee corrective actions as needed
• Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary

Assumes responsibility for related duties as required or assigned

• Ensures that work area is clean, secure, and well maintained
• Completes special projects as assigned
• Reports on Operational expenses, foot traffic, security incidents etc.

PERFORMANCE MEASUREMENTS

• Good communication and coordination exists with departments - Assistance is provided as needed
• Procurement policy is fully complied with
• Senior Management is appropriately informed of area activities and of any significant problems
• Operations personnel are well trained, effective, and efficient- Appropriate supervision and assistance are provided
• Company facilities are well maintained and secure and meet the needs of the Company
• Centre or Property operations are efficiently and cost effectively administered
• Current and future Centre or Property needs are well planned and budgets are established and maintained
• Effective business relations exist with vendors, contractors, and trade professionals

QUALIFICATIONS

• Education/Certification: Matric
• Additional related maintenance and Centre management training preferred

REQUIRED KNOWLEDGE

• Excellent understanding of Centre or Property management procedures
• Knowledge of budgeting, service contracts, and leasing agreements

EXPERIENCE REQUIRED

• Five or more years of related experience, with at least two or more years of supervisory experience

go to method of application »

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the planning, development, and implementation of effective operations management policies, procedures, and planning.
• Assists Senior Management in developing short and long term goals and plans. Assists with long term budget projections.
• Executes established operational goals and ensures that corporate wide plans are complemented and supported.
• Assists in developing policies and procedures for Centre operations. Conducts periodic reviews of existing policies and procedures to ensure maximum efficiency.

Assumes responsibility for the effective operations management of the Centre and facilities.

• Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
• Liaises with tenants with regards to operational problems.
• Responds to emergency call outs.
• Day to day running and control of:
• Tenant complaints
• Security
• Air Conditioning
• Cleaning, Electrical, Plumbing etc.
• Authorises of invoices for payments.
• Issues tender documents.
• Calculates operational costs for charge out to the tenants to ensure recoveries where appropriate
• Manages space planning. Ensures that the Centre layout will accommodate present and future operational and space requirements.
• Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
• Coordinates maintenance activities. Ensures that facilities are clean, well maintained, and in good repair. Directs preventive maintenance procedures as appropriate.
• Ensures that Centre operations are in compliance with established procedures, policies, regulations and codes.

Assumes responsibility for the security of all the Centre facilities. Conducts scheduled inspections of security systems and implements improvements as necessary.

• Identifies security threats and develop action plans for the prevention of incidents
• Establishes and maintains security systems for the Centre and tenants
• Monitors shops and businesses and react on emergency calls
• Establishes and maintain security information network
• Liaises with SAPS and local authorities
• Plans the manning of the center and manage guards on duty
• Determines the needs for security systems and equipment
• Communicates with tenants regarding security systems
• Develops and implements security devices
• Creates security awareness amongst staff, tenants and shoppers
• Compiles budgets and control expenditure
• Establishes emergency plans

Assumes responsibility for ensuring the efficient and cost effective administration of Centre operations.

• Develops and implements safety directives
• Completes financial forecasting duties, and generates and updates schedules for building expenditures.
• Creates safety awareness and trains staff in Health and Safety.
• Ensures compliance with legal regulations. Completes regular OSH inspections and updates monthly reports as appropriate.  Ensures that OSHA requirements are effectively implemented.
• Ensures that facilities operations are cost effective, efficient, and within established budget constraints.
• Oversees the procurement of furnishings and equipment in accordance with budget planning.
• Researches vendors, contractors, and suppliers to ensure that equipment and services are of acceptable quality, competitively priced, and delivered on time.
• Ensures that all maintenance agreements and leases are current.
• Ensures that billing discrepancies are promptly tracked and resolved.

Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals.

• Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Acts as a liaison between the Company and external contacts.
• Ensures effective coordination of external services with Company operations.
• Obtains and conveys information as appropriate.
• Promotes goodwill and a positive image of the Company.

Effectively supervises Centre personnel, ensuring optimal performance.

• Provides leadership to assigned personnel through effective objective setting, delegation, and communication. Conducts regular meetings to ensure that personnel are well informed of changes in policies and procedures.  Discusses areas needing improvement.    
• Assigns and coordinates personnel. Directs daily operations.
• Identifies, develops, and implements training programs as appropriate.
• Conducts performance appraisals
• Provides measurable feedback to assigned personnel and suggestions for improved performance
• Formulates and implements employee corrective actions as needed
• Ensures that staffing levels are appropriate. Interviews, hires, and assigns personnel as necessary

Assumes responsibility for related duties as required or assigned

• Ensures that work area is clean, secure, and well maintained
• Completes special projects as assigned
• Reports on Operational expenses, foot traffic, security incidents etc.

PERFORMANCE MEASUREMENTS

• Good communication and coordination exists with departments - Assistance is provided as needed
• Procurement policy is fully complied with
• Senior Management is appropriately informed of area activities and of any significant problems
• Operations personnel are well trained, effective, and efficient- Appropriate supervision and assistance are provided
• Company facilities are well maintained and secure and meet the needs of the Company
• Centre or Property operations are efficiently and cost effectively administered
• Current and future Centre or Property needs are well planned and budgets are established and maintained
• Effective business relations exist with vendors, contractors, and trade professionals

QUALIFICATIONS

• Education/Certification: Matric
• Additional related maintenance and Centre management training preferred

REQUIRED KNOWLEDGE

• Excellent understanding of Centre or Property management procedures
• Knowledge of budgeting, service contracts, and leasing agreements

EXPERIENCE REQUIRED

• Five or more years of related experience, with at least two or more years of supervisory experience

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ESSENTIAL FUNCTIONS AND BASIC DUTIES

Assumes responsibility for the effective and professional performance of collections functions

• Receives, reconciles and control production of monthly rent rolls and reports from the computer system and verifies the status of the accounts
• Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counselling to arrive at suitable payment arrangements.  Continues to collect until the account becomes a write-off, bankruptcy, or attorney account.  Makes early contact with clients to collect and keep them informed of account status
• Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions
• Utilises further appropriate collection methods if initial attempts do not secure required payment. Recommends extensions of due dates - Suggests consolidations and financial counselling
• Posts approved extensions and notifies clients of new due date by mail
• Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant

Assumes responsibility for the efficient administration of collections activities

• Keeps accurate and up-to-date activity reports on late and potentially late accounts
• Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer
• Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly - Provides clients the opportunity to fully explain their account status
• Ensures both monthly and ad-hoc rental and fee statements are sent out timeously.
• Controls and monitors tenant payments in terms of rentals, deposits, lease fees, stamp duties etc.
• Liaises with tenants as appropriate
• Handles rental queries efficiently and diplomatically
• Queries tenants’ short payments
• Ensures the daily receipting and processing of tenant payments
• Liaises with book keeping and accounting staff re bank account deposits, queries and misallocations
• Generally, ensures that
• Rent (and other charges) are paid by the 1st of each month
• Letters of demand after the 3rd to defaulting tenants
• Summons’s are issued after the 21st day to defaulting tenants
• Controls and administers legal processes for the recovery of lease charges due and/or eviction of tenants
• Motivation and processing of write-offs
• Assumes responsibility for timely and accurate preparation and submission of management reports
• Preparation of detailed debtors reports and graphs illustrating weekly and monthly collections:
• Weekly/monthly arrears against billings (debtor’s day calculations)
• Monthly graph of weekly collections against previous month/year
• Preparation and submission of attorneys’ reports on all legal matters
• Daily Receipting on tenant accounts
• Journal entries and corrections to tenant accounts to ensure updated tenant statements are presented to tenants
• Reconciliation of bank statements (where appropriate) and tenants’ accounts

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts

• Maintains the Company's professional reputation throughout collections operations and in all contacts with clients
• Maintains confidentiality
• Develops contacts with credit bureaus and other financial institutions - Uses shared information to effectively minimize Company losses

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel

• Assists area personnel as needed
• Keeps management informed of activities, progress toward established objectives, and of any significant problems
• Attends and participates in meetings as required

Assumes responsibility for related duties as required or assigned

• Stays informed of changes in collections policies, procedures, and related legal requirements
• Ensures that work area is clean, secure, and well maintained

PERFORMANCE MEASUREMENTS

• Problem accounts are closely monitored and reviewed
• Appropriate collections actions are instituted which are in accordance with established Company policies and are legally compliant
• Outstanding accounts are promptly collected - A delinquency ratio which meets management standards is maintained
• Professional business relations exist with clients - Clients are properly assisted with their financial problems and their questions are courteously answered.
• Required reports and records are accurate and timely
• Good working relations exist with area personnel and with management - Management is appropriately informed of area activities
• Compilation and capture of electricity and water readings

QUALIFICATIONS

• Education/Certification: Matric with Bookkeeping
• 3 Years related experience
• Essential own transport
• Prior experience in property related field would be recommended but not a requirement

go to method of application »

Assumes responsibility for the effective and professional performance of collections functions.

• Follows up on accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counseling to arrive at suitable payment arrangements. Continues to collect until the account becomes a write-off, bankruptcy, or attorney account. Makes early contact with tenant to collect and keep them informed of account status.
• Utilises effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions.
• Utilises further appropriate collection methods if initial attempts do not secure required payment. Escalates to client for extensions of due dates.
• Posts approved extensions and notifies clients of new due date by mail.
• Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant.

Assumes responsibility for the efficient administration of collections activities.

• Keeps accurate and up-to-date activity reports on late, potentially late, and accounts.
• Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer.
• Ensures both monthly and ad-hoc rental and fee statements are sent out timeously.
• Controls and monitors tenant payments in terms of rentals, deposits, lease fees, etc.
• Liaises with tenants as appropriate
• Handles rental queries efficiently and diplomatically
• Queries tenants’ short payments
• Ensures the daily receipting and processing of tenant payments
• Liaises with finance department regarding bank account deposits, queries and mis-allocations

Generally ensures that:

• Rent (and other charges) are paid by the 1st of each month unless specified in lease
• Letters of demand on the 3rd of each month to defaulting tenants. Recover LOD charge
• Summons’s are issued as per the legal process
• Administers legal processes for the recovery of lease charges due and/or eviction of tenants
• Motivation and processing of write-offs, deposit refunds, etc.
• Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly. Provides clients the opportunity to fully explain their account status

 Assumes responsibility for timely and accurate preperation and submission of management reports.

• Preparation of detailed debtors reports illustrating weekly and monthly collections:
• Weekly/monthly arrears against billings (debtors day calculations)
• Preparation and submission of attorneys’ reports on all legal matters
• Daily Receipting on tenant accounts
• Journal entries and corrections to tenant accounts to ensure updated tenant statements are presented to tenants
• Reconciliation of tenants’ accounts
• Collection of monthly unaudited turnover figures to be collected and captured on the system
• Collection of annual turnover certificates and collate documents for submission to accountants for calculation purpose
• Preparation and calculation of annual rates increases
• Refuse calculation and recovery and other Adhoc recoveries
• Generate exhibition invoices as and when required and reconcile monthly

Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts.

• Maintains the Company's professional reputation throughout collections operations and in all contacts with clients
• Maintains confidentiality
• Uses shared information to effectively minimize client losses

Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel.

• Assists area personnel as needed
• Keeps management informed of activities, progress toward established objectives, and of any significant problems i.e: risks where tenants are heading towards Business Rescue
• Attends and participates in meetings as required
• Assist in compiling management packs

Assumes responsibility for related duties as required or assigned.

• Stays informed of changes in collections policies, procedures, and related legal requirements
• Ensures that work area is clean, secure, and well maintained as per house keeping policy
• Dress code must always be professional due to client requiring meetings at any time

EDUCATION/CERTIFICATION:

• Matric
• 3 Years related experience on a property listed fund

REQUIRED KNOWLEDGE:

• Knowledge of collection procedures and related laws and regulations.
• Understanding of Company policies, legal jargon, Business Rescue, Liquidation
• Familiar with default and enforcement clauses
• Interpretation of lease