Current Jobs at Standard Bank Group

Job Description

• To support a positive workforce experience by activating learning solutions/programmes conducted internally and by external Providers; providing feedback that allows the Learning CoE to proactively manage and engage employees within the area of work, within a transformed environment.
• To analyse and integrate data, submitting reports to support workforce insights, that can help business and CoE leaders shape decisions and enable a digitally driven CoE strategy and philosophy.

Qualifications

Minimum qualifications

• Degree in Human Resources Management / Behavioural Science / Social Science / Commerce / Occupationally Directed Education and Training Practice qualification.

Experience required

• Minimum 3 -4 years’ workplace experience within Learning and Development, with evidence of contribution to the People & Culture practice.
• Strong understanding of learning principles and digital learning technologies.
• Experience with data analysis and reporting tools (e.g., Excel, Power BI, LMS analytics.
• Good understanding of the utilisation and integration of different technologies used to support digitally integrated learning eco-systems i.e. Network Next, Degreed, LinkedIn Learning, Coursera, Intuition and Visier.
• Prior experience and excellent understanding of Learning Governance, Risk, Regulatory, Prudential & Compliance.
• Excellent understanding of Learning and Development financial management, i.e, invoice spreadsheet, monitoring of invoices and receipting of invoices on Coupa.
• Experience in digital governance standards to ensure technical compliance across the learning and development systems. Actively search for opportunities to improve and innovate systems and processes whilst reporting on errors and performance of these systems ensuring data accuracy and completeness.
• Must be able to coordinate and support the delivery of learning solutions across People & Culture.
• Ability to liaise with internal stakeholders and external providers to ensure seamless execution of learning programmes.
• Promote participation and engagement in learning initiatives aligned to strategic workforce priorities.
• Gather and analyse participant feedback to assess programme effectiveness.
• Provide insights to L&D teams to refine learning offerings and improve employee experience.
• Act as a learning ambassador, fostering a culture of continuous development.
• Collect, analyse, and interpret learning and workforce data to generate actionable insights.
• Prepare and submit regular reports to support strategic decision-making by HR and business leaders.
• Contribute to the development of dashboards and analytics tools that support a data-informed L&D strategy.
• Support the adoption of digital learning platforms and tools.
• Champion innovative learning methods that align with the organisation’s digital transformation goals.
• Collaborate with cross-functional teams to ensure learning solutions are accessible, inclusive, and future-focused.

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Job Description

• To achieve Commercial Asset Finance (CAF) sales performance objectives by implementing approved asset-based finance transactions to both new and existing customers for allocated portfolio within a province across segments and sectors.
• To maintain post-sales relationships with customers whilst identifying further asset-based finance and retention opportunities in conjunction with the Relationship Managers.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required

• 3-4 years Experience within the vehicle and asset finance industry
• Experience in sales, service and deal making
• Experience in managing dealer relationships
• Business Solutions
• Business & Commercial Banking

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Job Description

• To lead, develop and manage credit evaluation and credit risk teams in support of Premium, Growth & Enterprise Portfolio (“the Segments”) asset growth targets for the  Western Cape .
• To comprehensively manage the credit risk of the lending portfolio of “the Segments” for the Local Markets, specifically in respect of originations, assessment of credit risk, sanctions, credit risk management, account maintenance and distressed and high-risk accounts in keeping with the BCB credit policies, guidelines and risk appetite.
• Supports and proactively leads the team to support business partners and ecosystem methodology in understanding and meeting client lending needs, ultimately supporting the BB aspiration. To have overall responsibility for a designated Segment and to champion/sponsor all strategies and processes related thereto.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required
Credit Risk – BCB

• Risk & Corporate Affairs
• 8-10 years
• Credit evaluations experience, preferably across Business related clients’. Deep understanding of credit principles and financial statements, particularly as relates to Business Lending.  Understands collateral, credit risk and collections processes.  Previous experience in managing a team responsible for the account management of a lending portfolio from a risk/credit perspective. Previous people management experience. Previous Agri credit experience and/or Structured and Specialised Lending credit experience is an advantage.

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Job Description

• We are looking for a Salesforce Developer, based in Johannesburg, to design, code, test, and maintain solutions within Salesforce environments. Responsibilities include developing Apex classes and triggers, building Lightning components, integrating with external systems, and customizing Salesforce applications. You will apply agreed standards and tools to achieve well-engineered results. Experience with Angular for front-end development is a plus, adhering to coding standards.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Technology

Experience Required
Software Engineering

• Technology

5-7 years

• Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.

8-10 years

• Proven experience in modern engineering practices i.e. dev ops, agile etc., Proven experience across multiple, broad IT Engineering disciplines, with demonstrated specialisation in at least one. Experience within the required scope of expertise.

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Qualifications

• A degree in Business Commerce, Communication, Finance and Accounting, Office Administration

Experience Required:

• 8-10 years of experience in corporate travel management, with a proven track record of managing complex travel arrangements and client relationships. Demonstrated expertise in financial reconciliation, expense reporting, and implementing travel-related financial controls. Experience working with external vendors, travel agencies, and service providers, including negotiating contracts and managing vendor performance. Previous experience working within financial services.

Additional Information

Key Responsibilities:

• Strong understanding of corporate travel policies, compliance requirements, and relevant industry regulations. 
• Proven ability to analyse travel data, generate reports, and identify operational improvement opportunities. 
• Excellent communication and stakeholder management skills, with experience acting as a primary point of contact for clients and internal teams.
• Understanding of vendor management, contract negotiations, and service level agreements. 
• Knowledge of data analysis techniques and reporting tools to generate actionable insights. 
• Strong analytical skills with the ability to interpret travel data, identify trends, and recommend improvements. 
• Excellent communication skills, both written and verbal, for effective stakeholder engagement. 
• Capacity to work independently with minimal supervision while collaborating effectively as part of a team. 
• Ability to adapt quickly to changing travel regulations, industry trends, and technological advancements. 
• Ability to maintain confidentiality and handle sensitive information related to employee travel.

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Job Description

• To be responsible and accountable for the operational performance of the team through the provision of operational team management oversight in terms of team co-ordination and management, relationship management and customer service.
• The role may lead the processing team within Master Data Contracts. To manage and control the day-to-day master data capturing, systems, processes, and procedures relating to all rental, and variable utilities charges for Bank-owned and SA Lease premises and ROA Portfolio and 3rd party sites.

Qualifications

• A Degree in Finance and Accounting or Office Administration or People Management Certificate

Experience Required:

• 1-2 years experience in knowledge of managing staff in an operation’s environment with manual and automated processes functioning in parallel across the customer service value chain in a production and/or a financial services industry.
• 3-4 years working knowledge of branch systems and procedures including AML Compliance. Experience gained in an environment where a basic understanding of Standard Bank Group Risk and Compliance functions and reporting requirements for Group Sanctions, Anti-Money Laundering (AML) standards and combating financing of terrorism (CFT) is obtained.

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Job Description

• To acquire new to bank franchisee businesses opportunities by actively promoting the franchise offering and identifying additional cross-sell opportunities in order to drive acquisition, book and client growth for Business and Commercial South Africa within an allocated province.
• To ensure a smooth transition of the franchisee to the relevant Relationship Manager's portfolio for the day-to day management once the client is onboarded and to manage key relationships with franchisees at provincial level.

Qualifications

Qualification

• Business Commerce Degree

Experience

• 5-7 years deal making or sales experience within business or commercial banking
• Experience in credit fundamentals and preparing credit papers
• Understanding of the bank’s products, processes and systems

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Job Description

• To develop, lead and drive the strategy/direction of digital data and analytics across all digital platforms for the Standard Bank Group, to unlock revenue and efficiency opportunities through effective digital data management and analysis.
• To lead the Digital Analytics Function to drive the usage of data, data platforms and tools to obtain an in-depth understanding of customer trends, preferences and commercial drivers to improve decision-making, customer experience & sustainable development.

Qualification:

• Post Graduate Degree (Marketing)

Experience Required

• 8-10 years Effective management of a brand, ensuring the best public image of the organisation is seen. Experience in multiple industries and marketing in different African or other international countries would be advantageous.
• More than 10 yearsn as a seasoned, holistic entrepreneurial leader who is customer focused with proven organisational capability and profound knowledge of the full dimensions of the Brand and Marketing field, gained from a track record of 10 years or more in functional leadership who is capable of influencing outstanding leaders and a large body of employees. Experience in digital analytics, data management, data architecture and enablement, leading technology change platforms.

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Job Description

• We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.
• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)
• Fluency in English and other local languages (advantageous)

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Job Description

• We are seeking a skilled and customer-focused Universal Banker to join our team in Hermanus, South Africa. As a Universal Banker, you will play a crucial role in providing comprehensive banking services to our clients, driving sales growth, and ensuring exceptional customer satisfaction.
• Deliver a wide range of banking services to Personal, Prestige, and Private Banking clients, including account openings, transaction processing, and product inquiries
• Develop and execute effective sales strategies to meet and exceed targets for various banking products and services
• Conduct thorough assessments of client needs and provide tailored financial solutions
• Process client account activities, including statements and debit order information, with precision and efficiency
• Ensure compliance with all relevant banking regulations and internal policies
• Collaborate with team members to achieve branch goals and maintain high service standards
• Continuously expand product knowledge and stay updated on industry trends and regulatory changes
• Identify opportunities for cross-selling and upselling banking products to existing clients
• Resolve client queries and concerns promptly and professionally
• Contribute to a positive and productive work environment

Qualifications

• Matric ,Diploma/Degree
• FAIS Regulatory Exam (RE5) level 1 certification ( Must Have )
• National Certificate in Banking (NQF5 FAIS-recognised qualification or above)
• 1-5 years of experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles
• Proven track record of meeting or exceeding sales targets through effective cross-selling and upselling of banking products
• In-depth knowledge of banking operations, including account management and transaction processing
• Strong understanding of banking products, policies, and regulatory compliance
• Excellent problem-solving skills with a focus on delivering exceptional customer service

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Job Description

• To oversee all cash (including forex) matters (e.g., Cash Consultant II and/or ATMs) for a Point/s of Representation (POR/s) within client experience, product and laid down requirements.

Specific responsibilities include:

• Team Leadership & Performance Management: Lead, coach, and manage a team of Level II Cash Consultants, driving a culture of accountability, high performance, and exceptional client service.
• Cash & Forex Operations Oversight: Oversee all cash functions including ATM/ANA maintenance, reconciliation, bulk cash, and foreign exchange operations, ensuring accuracy, efficiency, and compliance with SARB and bank regulations.
• Risk, Compliance & Governance: Act as a custodian and key risk manager, ensuring all transactions, audits, and controls are managed within mandate and that irregularities are resolved timeously.
• Operational Efficiency & Client Experience: Analyse cash flow trends, maintain optimal cash levels, support digital migration, and collaborate across departments to enhance service delivery and operational effectiveness.

Qualifications

• National Diploma (NQF 6 or higher) in Business, Commerce, Finance, or a related field.
• FAIS-aligned qualification (where applicable) will be advantageous.
• Additional certifications in cash management, ATM/forex operations, or risk and compliance will be beneficial.

Experience Required

• 4–5 years' experience in a branch banking environment, with a solid understanding of cash handling, foreign exchange, ATM operations, and bulk cash procedures.
• 2–3 years in a leadership or supervisory role, managing a cash operations team, with proven ability to drive performance, manage risk, and uphold compliance in a high-volume environment.
• Demonstrated ability to interpret and apply banking policies, including SARB regulations, cash security protocols, and operational risk management standards.
• Experience in client engagement and internal collaboration, particularly around resolving cash discrepancies, managing escalations, and enhancing customer service in a frontline environment.

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Job Description

• To support the Relationship Manager with the day-to-day administrative functions, portfolio management, entrenchment, and operational functions for an allocated Premium or Growth portfolio. To ensure that all compliance requirements within the portfolio are met and act as a central contact point for the client, providing sales and service fulfilment aligned to segment targets.

Qualifications

Minimum Qualification

• NQF6 (FAIS recognised).
• Licenses and Certifications
• FAIS Representative

Experience Required

• 3-4 years previous experience as an account analyst or similar position to gain
  exposure to lending principles and customer service.
• Product Knowledge - (Business Banking)
• Agricultural Knowledge / Experience

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Job Description

• To grow and retain a portfolio of high-value Growth Segment relationships through partnering for growth by proactively providing a high-end differentiated service and value-adding solutions.

Minimum Qualifications

• Type of Qualification: NQF7 (Minimum) ​​​​​ and FAIS competent
• Field of Study: Business Commerce

Experience Required

• Minium 5 years experience in sales role in Relationship Banking. Experience in  Agric and Business industries would be preferable. Responsible for managing a portfolio base of clients with the CVP of R100m per client. Knowledge of  how businesses operate, as well as understanding the business risks, industry risks and financial risks. Previous experience as an Account Analyst or Relationship Manager responsible  for servicing business customers and as well as preparing and motivating credit applications will be advantageous.

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Job Description

• Lead and manage the Lending Strategy and Data Automation team to enhance the credit decision-making process and simplify and automate the Portfolio team data infrastructure and reporting processes. You will be responsible for the monitoring, enhancement and development of the Lending credit risk strategy across various Loan products to continuously work toward improvements in the credit decision-making process.
• You will lead a talented analytics and data engineering team using large data sets to provide in-depth data-driven insights and trends over time to influence the credit strategy design and drive actionable initiatives to create sustainable growth of the Loans portfolio.
• With the ability to cross collaborate across teams and present your findings and proposals to key stakeholders and committees, you will drive the creation of effective credit strategies, identification and improvement of processes and support your team members in executing these key initiatives.
• Your role and analysis performed within the team will be key in directly impacting new business default performance against risk appetite, with your recommendations pivoting the optimization and improvement in credit performance.

Qualifications

• Completed Matric
• A post-graduate degree is advantageous, in Mathematical Sciences, Risk Management, Quantitative Studies.

Experience

• 5-7 years
• Credit risk or a related analytical environment, where credit risk experience in Originations and/or scorecard monitoring and development, account management and collections would be advantageous.
• People management, leadership and people development

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Job Description

• We are seeking a dedicated and customer-oriented individual to join our team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and ensuring their needs are met efficiently and professionally.
• Warmly greet and assist customers as they enter the branch, creating a positive first impression
• Identify and assess customer needs through active listening and questioning
• Record and monitor customer inquiries, ensuring accurate documentation
• Efficiently allocate customers to appropriate departments or specialists for further assistance
• Provide basic information and guidance on bank products and services
• Handle and resolve simple customer queries independently
• Maintain a high level of integrity and adhere to ethical standards in all interactions
• Collaborate with other team members to ensure smooth customer flow within the branch
• Stay updated on bank policies, procedures, and product offerings to provide accurate information
• Contribute to maintaining a clean and welcoming branch environment

Qualifications

• National Certificate (NQF5) or equivalent qualification

Experience

• 1-2 years of branch banking experience, focusing on customer service
• Excellent communication and interpersonal skills
• Proficiency in computer systems, including banking software
• Strong problem-solving abilities and attention to detail
• Customer-centric mindset with ability to work in a fast-paced environment
• Basic knowledge of banking products and services (preferred)
• Fluency in English and other local languages (advantageous)

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Job Description

To attend to any cash related matter (e.g., walk-in customers, ATM's) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers in line with client experience and laid down requirements.

Qualifications

• National Certificate in Banking (NQF5 qualification)

Required Experience:

• A minimum of 1-2 years of relevant experience is imperative.
• Candidates must demonstrate extensive and comprehensive branch banking experience. It is essential that applicants possess a thorough understanding of the bank's established policies and procedures, particularly in relation to teller operations and frontline support. Proficiency in managing bulk cash transactions and ATM operations is non-negotiable. A robust grasp of legal aspects pertaining to cash handling is mandatory. Furthermore, candidates are required to exhibit an in-depth knowledge of the functions performed by various departments within the branch structure.

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Job Description

• We're looking for a results-driven Universal Banker with a proven track record of exceeding sales targets. The successful candidate will be responsible for driving sales growth, developing and executing sales strategies, and providing exceptional customer service.
• To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

• National Certificate in Banking (NQF5 FAIS-recognized qualification or above), demonstrating a solid foundation in banking practices, financial services, and industry standards. This qualification ensures a high level of competency in financial advisory and intermediary services, in line with regulatory requirements.

Required Experience:

• 3-5 years’ experience in banking or financial services, with a focus on FAIS qualifications and financial advisory roles.
• Proven and strong sales background, consistently achieving or exceeding sales targets through effective cross-selling and upselling of banking products (e.g., loans, credit cards, mortgages, savings, and investment solutions).
• Demonstrated success in generating new business, building a robust sales pipeline, and driving revenue growth in a branch banking or contact centre environment.
• In-depth knowledge of banking operations including account management, transaction processing, and client relationship management.
• Strong understanding of banking products, policies, and regulatory compliance.
• Excellent problem-solving skills with a focus on delivering exceptional customer service and ensuring client satisfaction.

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Job Description

• To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.
• Strategic Leadership and Team Development: Provide strategic direction to align with organizational goals, implement performance management systems, oversee training programs, and foster a culture of continuous improvement.
• Operational Excellence and Compliance: Ensure adherence to regulatory requirements, manage resources effectively, streamline processes, and mitigate risks while maintaining compliance and operational efficiency.
• Customer and Business Growth Focus: Develop strategies to enhance customer satisfaction, analyze market trends for growth opportunities, and represent the branch in high-level engagements to achieve financial and performance targets.

Qualifications

• National Diploma (NQF6 FAIS recognized qualification)

Required Experience

• Extensive experience in Personal and Private Banking, including managing client relationships, delivering tailored banking solutions, and meeting diverse client needs.
• 5–7 years of proven front-line banking experience, with expertise in client interactions, transaction management, compliance, and resolving complex queries.
• Strong knowledge of retail and business banking products, cross-selling strategies, and advising clients on achieving financial goals through tailored solutions.
• Experienced in leading and managing sales teams, including setting targets, driving performance, coaching, and implementing sales strategies to achieve organizational objectives.

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Job Description

• To deliver a quality service and manage service gaps realised by clients as they engage through the bank's various touchpoints. To deliver planned and proactive client engagements driven through holistic client reviews focused on achieving contextual client outcomes. Deepen bank-client relationships primarily focused on providing cross-pillar solutions for clients, working with the supporting product specialists to ensure holistic engagement and guidance for financial decisioning by clients.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

• 3–4 years’ banking experience within Personal and Private Banking, with exposure to Prestige / Affluent client segments.
• FAIS-aligned experience – must meet Fit and Proper requirements, able to operate without supervision for intermediary services and under supervision for advice.
• Branch and client servicing exposure – practical experience in a physical, virtual, or voice branch environment, with strong knowledge of bank processes, policies, and products.
• Sales and credit delivery – proven ability to submit credit applications, entrench transactional and lending products, execute campaigns, and drive portfolio contribution growth.

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Key Responsibilities:

• Build and maintain strong, long-term relationships with high-net-worth individuals by understanding their financial needs, ensuring proper client segmentation, and driving retention through proactive engagement.
• Optimize client experience by managing portfolios, advising on lending products, driving digital banking adoption, resolving complaints effectively, and ensuring compliance with regulatory and risk management policies.
• Drive profitability by analyzing client financial behaviors, identifying revenue opportunities, strengthening relationships through proactive engagements, collaborating with internal specialists and credit teams, and ensuring seamless service delivery.

Qualifications

• FAIS aligned Degree in Business Commerce (NQF7 or higher)

Experience Required:

• 3–4 years’ experience in Personal and Private Banking, with a focus on Affluent Clients managing personal, transactional, savings, lending, and investment needs, while resolving client queries and escalations.
• Credit and lending processes – compiling quality credit applications, drafting strong motivations, engaging with Credit for approvals, and ensuring adherence to risk and compliance standards.
• Sales and cross-selling – proactively identifying client needs, recommending tailored financial solutions, and driving digital adoption to grow revenue per client.
• Portfolio management and retention – overseeing a defined portfolio, strengthening client relationships, ensuring regulatory compliance (FAIS, FICA, Code of Banking Practice), and achieving sustainable client growth.