Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
We're SA's fastest-growing Chicken Franchise! More than 100 stores in less than 4 and a half years... and we're just getting started! Were on a mission to DISRUPT the fast-food industry and were growing the right flock to build our amazing brand. At Pedros, we value our People. Its the People who cook our chicken, the People who serve our chic...
Read more about this company
DUTIES AND RESPONSIBILITIES:
- Embody the 11 Pedros leadership principles: To conduct oneself in an honourable, professional, and kind manner when reporting to work duties, make it a priority to familiarize oneself with the leadership principles, and align.
- End-user support (Tech & Administrative support) – Operations: Act as a first line of support for IT related queries and issues. Involves systematically recording and tracking all support requests or issues reported by users within the IT support system. It includes creating detailed records for each ticket, assigning unique identifiers (ref number), categorizing issues, prioritizing based on urgency, maintaining a communication log (internal comments), documenting resolution details, and lastly closing of tickets.
- Project Collaboration: Collaborate with the IT department members to plan and execute new IT projects, particularly those related to store support. Focus on seamless integration, minimal downtime, and alignment with business objectives.
- System Support: Provide Basic level first and/or second line support to end-users, offices, and stores; for hardware, software, complex issues when they arise, perform system upgrades/updates, installations, patching and config.
- Billing & IT Administration: Carry out and manage all things associated with IT infrastructure, ensuring smooth operations. Carry out and enforce IT policies and Governance implemented by management, creation and management of Requisitions, Purchase Orders, Approvals, etc.
- Asset tracking and management: Maintain and update comprehensive and up-to-date asset registers, inventory reports and/or bringing in of any hardware items (this includes Microsoft licensing).
- Enforce and uphold IT policies and governance: By enforcing and upholding IT policies and governance, work towards the organization's goal, which is to create a secure, efficient, and compliant IT environment that supports the overall objectives of the business.
- Security awareness and educating end users: Adopt and monitor a Security Education and Awareness attitude to ensure that end users possess a robust understanding of security protocols and practices, fostering a secure organizational environment through continuous education relaying.
- Adherence to SLAs / MSAs: familiarize yourself with all internal and vendor SLA’s, adhere and operate accordingly.
- Service delivery metrics - Supporting metrics of ticketing platform: Efficiently utilizes the ticketing platform for timely resolution, achieving a high first-time resolution rate. Accurately assigns tickets, optimizes automation features, and ensures adherence to SLAs. Maintains high-quality documentation, showcasing proficiency and contributing to overall user satisfaction. Proactively manages issues, demonstrating a commitment to continuous improvement in service delivery. Leverages platform training to enhance proficiency, effectively impacting the technician's role in optimizing the IT support process.
- User satisfaction (End-user health checks, organization satisfaction, etc.): Regularly assesses organization satisfaction through user feedback and engagement metrics. Strives for a high satisfaction rate by addressing user concerns promptly and effectively. Utilizes proactive measures to enhance user experience and overall satisfaction levels. Demonstrates a commitment to continuous improvement in user satisfaction, contributing to positive organizational feedback.
- Reporting, tracking and documentation: Accurately reports and document all technical activities, ensuring comprehensive records. Demonstrates proficiency in utilizing tracking tools for efficient task management and resolution. Adheres to documentation standards, providing clear and detailed records of troubleshooting processes. Contributes to streamlined operations by consistently meeting reporting deadlines. Exhibits a commitment to organizational transparency and accountability through meticulous reporting and documentation practices.
- Store support, maintenance, special colab projects and new store builds: Provides efficient support and maintenance for store IT systems, showcasing adaptability and project management skills. Demonstrates expertise in new store builds, contributing to smooth IT infrastructure setup. Strives for minimal downtime in store operations through proactive support initiatives. Enhances overall store IT functionality, aligning with organizational goals and customer satisfaction. Successfully collaborates on store projects.
- User lifecycle and management (user onboarding and offloading of end users leaving the organization): Efficiently handles user onboarding, ensuring seamless integration into IT systems. Manages offboarding processes for departing users, safeguarding data, and access security. Strives for a smooth transition during user role changes, minimizing disruptions. Demonstrates proficiency in user account provisioning and deprovisioning procedures (licensing, user profiles, etc.), Contributes to organizational security by maintaining accurate user access records throughout the lifecycle.
REQUIREMENTS:
- Relevant certifications, such as CompTIA A+ or Network+, diploma and/or degree in CS/IS – IT will be advantageous.
- Minimum of 1-3 years of experience in IT support or a related field.
- Experience in user/systems first and second line support and operational efficiency.
- Knowledge of common IT systems and software used in the retail and QSR industry.
go to method of application »
Job Description
As a SPARKS Graduate Intern, you'll embark on a development journey where your performance, attitude and ambition can shape your future at SA’s fastest-growing Chicken Franchise!
You'll receive Mentorship from our leaders and be pushed to learn and excel as you find your place and reach your peak potential.
Top performers will have the opportunity to secure permanent employment based on their dedication and results at the end of the SPARKS program.
Minimum Requirements:
- A completed Degree (NQF 7) obtained at a South African university.
- South African citizen, aged 22 – 28 years.
- Basic level of proficiency in Microsoft Office Suite.
- A team player, capable of working independently.
- Ability to thrive in high-pressure situations within a fast-paced work environment.
- Ability to demonstrate creative and effective solutions to challenges.
go to method of application »
Job Description
As a SPARKS Graduate Intern, you'll embark on a development journey where your performance, attitude and ambition can shape your future at SA’s fastest-growing Chicken Franchise!
You'll receive Mentorship from our leaders and be pushed to learn and excel as you find your place and reach your peak potential.
Top performers will have the opportunity to secure permanent employment based on their dedication and results at the end of the SPARKS program.
Minimum Requirements:
- A completed Degree (NQF 7) obtained at a South African university.
- South African citizen, aged 22 – 28 years.
- Basic level of proficiency in Microsoft Office Suite.
- A team player, capable of working independently.
- Ability to thrive in high-pressure situations within a fast-paced work environment.
- Ability to demonstrate creative and effective solutions to challenges
go to method of application »
Job Description
As a SPARKS Graduate Intern, you'll embark on a development journey where your performance, attitude and ambition can shape your future at SA’s fastest-growing Chicken Franchise!
You'll receive Mentorship from our leaders and be pushed to learn and excel as you find your place and reach your peak potential.
Top performers will have the opportunity to secure permanent employment based on their dedication and results at the end of the SPARKS program.
Minimum Requirements:
- A completed Degree (NQF 7) obtained at a South African university.
- South African citizen, aged 22 – 28 years.
- Basic level of proficiency in Microsoft Office Suite.
- A team player, capable of working independently.
- Ability to thrive in high-pressure situations within a fast-paced work environment.
- Ability to demonstrate creative and effective solutions to challenges.
go to method of application »
DUTIES AND RESPONSIBILITIES:
- Responsible for leading our data analysis efforts, uncovering insights, and providing actionable recommendations to drive strategic decision-making
- Lead the development and implementation of data analysis strategies to support business objectives
- Conduct in-depth analysis of large datasets, identifying trends, patterns, and correlations
- Collaborate with cross-functional teams to understand business requirements and translate them into analytical solutions; including, but not limited to Operations, Marketing, Customer Care and IT teams
- Design and implement data models, dashboards, and reports to visualize key performance indicators and business metrics
- Conduct thorough business case studies to evaluate market trends, competitor analysis, and potential opportunities, with a bias for strong ROI and profitability
- Utilize statistical techniques and predictive modelling to forecast future business outcomes and mitigate risks
- Interpret complex data and present findings to senior management in a clear and concise manner
- Stay current with industry trends and best practices in business intelligence, data analysis, and data visualization techniques
- Drive continuous improvement initiatives to enhance data quality, accuracy, and accessibility across the organization
- Provide leadership and mentorship to team members, fostering a culture of innovation, collaboration, and excellence
REQUIREMENTS:
- Bachelor's degree in Business Administration, Statistics, Mathematics, Computer Science, or related field
- Proven experience (3+ years) in business intelligence, data analysis, or related roles within the QSR or FMCG/Retail industries
- Proficient with key MS Office applications (MS Teams, Excel, PowerPoint, etc.)
- Experience with business intelligence tools such as Tableau, Power BI, or Qlik for data visualization
- Experience with retail POS systems such as Micros and Gaap will be highly advantageous.
- Firm grasp on business modelling and building business case scenarios
- Must be based in Durban, or willing to relocate
- Position is office-based
go to method of application »
Job Description
An Employee Relations Consultant provides support to the HR department by maintaining and following HR policies, regulations and procedures. Advises management on all issues relating to conflict and the process and procedures to follow.
DUTIES AND RESPONSIBILITIES:
- Assist employees and management with queries and requests
- Advise management on all matters that involve conflict between employees
- Assist in the development of HR, IR / ER labour protocols, operating procedures and handbooks
- Maintain and follow HR policies, regulations and procedures related to the function, rights and responsibilities of all staff
- Advise employees and management on the interpretation and application of relevant policies and procedures to ensure compliance
- Investigate and chair disciplinary and grievance hearings
- Provide advice on grievance and disciplinary hearings to ensure procedural and substantive fairness is applied in the company
- Counsels and guide staff on work-related issues in order to enhance employee morale
- Represents and articulates company position in labour related disputes at CCMA
- Contribute in the development of policies and procedures
- Ensure all safety and control standards (Health and Safety) are in place
REQUIREMENTS:
- Diploma / Degree in Human Resource Management or relevant experience relating to HR, IR/ ER and SA Labour Legislation
- Minimum of 1 - 2 years experience in labour law, OHS, POPI and regulations and compliance
- Excellent command of the English language, both written and spoken
- Good negotiation skills
- Basic knowledge of labour legislations
- Understanding of CCMA processes
- Attention to detail, systems oriented, organized and analytical
- The ability to function well under pressure, prioritize matters and act on them accordingly
- The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time fram
go to method of application »
Job Description
As a SPARKS Graduate Intern, you'll embark on a development journey where your performance, attitude and ambition can shape your future at SA’s fastest-growing Chicken Franchise!
You'll receive Mentorship from our leaders and be pushed to learn and excel as you find your place and reach your peak potential.
Top performers will have the opportunity to secure permanent employment based on their dedication and results at the end of the SPARKS program.
Minimum Requirements:
- A completed Degree (NQF 7) obtained at a South African university.
- South African citizen, aged 22 – 28 years.
- Basic level of proficiency in Microsoft Office Suite.
- A team player, capable of working independently.
- Ability to thrive in high-pressure situations within a fast-paced work environment.
- Ability to demonstrate creative and effective solutions to challenges.
go to method of application »
DUTIES & RESPONSIBILITIES:
- Carry out all the activities necessary to purchase goods in compliance with given cost/time/quality requirements and with Company policies and standards and work instructions.
- Issue to vendors the Request for Quotation based on the given purchasing request.
- Support the vendors during the preparation of the technical/commercial proposals with the obligation of confidentiality about the related bid info.
- Prepare the commercial bid tabulation to compare different proposals and suggest actions to be taken to improve bid results and/or select the vendor.
- Follow up and negotiate.
- Perform the assigned activities in compliance with procedures and provided systems and tools.
- Ability to add value, reduce costs, and input to business improvements.
- Ability to build and maintain effective and productive relationships with staff, stakeholders, and suppliers.
- Assist with setting up SOPs and constantly revising within the Department.
- Ensure SOPs are being adhered to at all times.
- Able to apply relevant occupational Health & Safety and Food Safety Legislation.
- Ensure that all SOP’s are enforced.
- Monitor performance.
- Decision-making and escalation.
- Achieve work performance by obtaining information from peers, subordinates, and superiors.
- Communicate important non-routine information to superiors and/or other departments by judging what is necessary to maintain and enhance production.
REQUIREMENTS:
- Must have 3 years of experience in a procurement role. (chilled FMCG highly advantageous)
- Matric senior certificate or NQF level # 4 (compulsory).
- Tertiary qualification in Purchasing, Supply Chain advantageous.
- Proficiency in MS Office – must have strong Excel skills.
- Experience with Purchasing, Procurement, Buying or Expediting.
- Experience in a production manufacturing environment.
- Experience with ERP and MRP.
- Understanding of popular products in the industry.
- Excellent interpersonal and social skills.
- Able to build and maintain effective and productive relationships with staff, stakeholders, and suppliers.
- Good communication, negotiation, interpersonal, and influencing skills.
- Analytical, numerically astute with strong demonstrated problem-solving abilities.
- Able to manage time effectively, prioritize tasks, and achieve set targets.
- Able to work well under pressure and handle emergency and stressful situations.
- Commercial and financial awareness.
- Keen attention to detail and accuracy.
go to method of application »
Job Description
Payroll Officer is responsible for accurate and timeous processing of payroll, ensuring accurate processing of payroll data, maintaining compliance and accurate record keeping
Duties and Responsibilities:
- Process employee salaries including earnings and deductions on the payroll system
- Reconcile time and attendance, ensuring accurate hours worked are captured and processed
- Verify and accurately process monthly payroll data including deductions
- Process new employees and accurate payment banking details
- Process terminations in accordance with the company’s policies and procedures
- Ensure accurate processing of benefits contributions and deductions
- Prepare and process monthly incentive and reward payments
- Review payroll processed by Payroll Administrators and assist with resolving of payroll errors and queries
- Generate monthly payroll reports for Management and Finance
- Generate and submit monthly EMP201 reports and payment schedules
- Reconcile and prepare annual EMP501 reports and files for submission
- Maintain up-to-date employee records and payroll information
- Address employee queries and collaborate with HR to resolve any payroll discrepancies and queries
- Participate and collaborate with Management on process improvements and optimization
Requirements:
- A Diploma in Human Resources, Finance, Accounting, Business Administration, or a related field.
- Minimum of 2 years experience as a Payroll Officer
- Minimum of 3-5 years of Sage 300 People payroll processing experience
- Minimum of 3-5 years experience in Tax submissions and recons - both EMP201 & EMP501
- Minimum of 3-5 years experience in benefits processing and 3rd party payments - provident fund, medical aid, business travel
- Experience in remuneration structures, bonuses, incentives and rewards
- Ability to use data analytics to make data-driven decisions.
- Time and Attendance Systems
- Employee self-service portals experience
- Strong knowledge of payroll and tax regulations and compliance
- Proficient in Microsoft excel
- Valid driver’s license
go to method of application »
Job Description
As a SPARKS Graduate Intern, you'll embark on a development journey where your performance, attitude and ambition can shape your future at SA’s fastest-growing Chicken Franchise!
You'll receive Mentorship from our leaders and be pushed to learn and excel as you find your place and reach your peak potential.
Top performers will have the opportunity to secure permanent employment based on their dedication and results at the end of the SPARKS program.
Minimum Requirements:
- A completed Degree (NQF 7) obtained at a South African university.
- South African citizen, aged 22 – 28 years.
- Basic level of proficiency in Microsoft Office Suite.
- A team player, capable of working independently.
- Ability to thrive in high-pressure situations within a fast-paced work environment.
- Ability to demonstrate creative and effective solutions to challenges.
go to method of application »
PURPOSE:
This role requires strong navigation skills, a focus on safety, and excellent time management to ensure timely deliveries.
DUTIES AND RESPONSIBILITIES:
- Safely transport food orders to designated locations within specified time frames.
- Handle items with care to prevent damage during transit.
- Plan efficient delivery routes to maximize time and fuel efficiency.
- Utilize GPS systems and maps to navigate through traffic and reach destinations on time.
- Conduct regular inspections of the motorbike to ensure it is in good working condition.
- Report any mechanical issues, damage, or maintenance needs to the employer.
- Adhere to traffic laws and safety regulations to ensure the safety of yourself and others on the road.
- Use appropriate safety gear, including helmets and reflective clothing when required.
- Provide courteous and professional service to customers, ensuring a positive delivery experience.
- Handle customer inquiries and address any delivery-related issues promptly.
- Properly load and secure items on the motorbike to prevent damage or accidents during transit.
- Assist with unloading items and verifying the accuracy of deliveries.
- Maintain accurate records of deliveries, including delivery times, addresses, and any issues encountered.
- Complete delivery logs, receipts, and any necessary paperwork.
- Maintain clear communication with dispatchers or supervisors regarding delivery schedules and any changes or delays.
- Report accidents, incidents, or emergencies promptly.
Requirements:
- Valid motorbike driver's license.
- Must have previous experience working as a Scooter Driver delivering food.
- Strong navigational skills and ability to plan efficient routes.
- Excellent time management and organizational skills.
- Strong customer service and communication skills.
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail