Current Opportunities at Blue Label Telecoms

Job Purpose

• The Finance Administrator will be responsible for working with suppliers, receiving invoices, updating the Request Tracker system and then creating an EFT and PO form. Ensure that the invoice is ready for payment as well as sending it for payment. Other duties include completing supplier reconciliations and requesting statements.

Responsibilities

Financial Policies, Guidelines, and Protocols

• Support the development and delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice

Financial Management and Control

• Track progress against budgets within established finance systems and report variances to more senior colleagues

Data Collection and Analysis

• Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats

Organizational Risk Management

• Support others by carrying out simple risk monitoring and assessment tasks

Financial Information Systems

• Support the implementation of financial systems process changes and enhancements; ensure all changes are effectively implemented

Information and Business Advice

• Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others

Performance Management

• Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance

Budgeting

• Monitor and analyze data using budgeting systems and protocols

Requirements

Behavioural Competencies 

• Functional delivery
• Business Insight
• Ensures Accountability
• Manages Complexity
• Decision Quality
• Optimizes Work Processes
• Instills Trust
• Organizational Savvy

Skills

• Action Planning
• Accounting Knowledge
• Data Collection and analysis
• Reporting Skills
• Planning and Organizing
• Compliance Management
• Assessment
• Policy and procedures
• Numerical Skills
• Costing and Budgeting

Education

• Matric
• B Com Accounting (advantageous)

Experience

• Basic Microsoft Word/Excel/Outlook
• Basic Knowledge of the Request Tracker System -advantageous
• Basic Knowledge of Adobe Reader
• Able to work well under pressure

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Job Purpose

• Design, build, and deploy solutions that resolve data management and/or data governance issues. Responsible for providing and/or sourcing tools and methods to enhance data quality and management processes.

Responsibilities

Data Quality Management

• Build and implement data quality dashboards and exception reports to help identify and resolve data issues and enhance overall data integrity

Data Management

• Design, build and deploy solutions to automate monotonous data management tasks and help others get the most out of data management systems by providing support and advice

ETL Management

• Build and manage Extract, Transform and Load (ETL) jobs in support of interfaces between the organization's business application systems and data warehouses

Data Architecture

• Implement methods for streamlining and standardizing data recording to ensure quality, accuracy, and consistency

Business Requirements Identification

• Support collection of business requirements using a variety of methods such as interviews, document analysis, and workflow analysis to express requirements clearly and succinctly

Testing & Monitoring Data Management Systems Performance

• Perform applications software tests and respond to user emails to monitor, diagnose, and correct performance issues

Documentation and Back up

• Create and maintain technical and/or user documentation to a high standard and back up files to ensure instant recovery if problems occur

Technical Developments Recommendation

• Research and suggest technical developments to improve data quality of the various enterprise systems and supporting infrastructure to better meet users’ needs

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching
• Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

Requirements

Behavioural Competencies

• Ensures Accountability
• Manages Complexity
• Communicates Effectively
• Collaborates
• Optimizes Work Processes
• Plans and Aligns
• Tech Savvy
• Action Oriented
• Decision Quality

Education

• Degree/Diploma in Information Management or similar relevant field
• Relevant data management certificates advantageous

Experience

• Minimum 3 years’ experience in a data centric position/environment with Master
• Data Management project lifecycle and best practice development in data modeling, profiling, validation, integration, match & merge solutions and/or packages
• In depth knowledge of automation, database querying and stored procedures a must
• Working experience with SQL SSIS advantageous
• Knowledge of Talend packages advantageous

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Job Purpose

• To analyse, monitor and manage all activities related to Pricing and Costing Models of all advertised products, packages and services, across all channels. Evaluate and report on the results of financial feasibility studies, pricing, bundles and product performance and demonstrate a keen understanding of the competitors deals and activities in order to place CEC in a competitive space. The reporting and analysing of packages, deals and products sold are key to this role.

Responsibilities

Product Pricing

• Establish, set-up and coordinate monthly deals for all channels
• Determine the pricing strategy on new product bundles to be developed
• Research product prices and perform analysis of the results
• Analyse competitor information
• Keep abreast of changes in the pricing environment
• Liaise with Marketing and Commercial department in terms of attractive and fair pricing for large deals or proposals
• Produce monthly report and quarterly pricing report, not limited to proposals, break-even points, customer profitability and market trends, etc. as well as month end reports
• Concluding the monthly, weekly and adhoc deal sheets for all the sales channels
• Coordinating the forecasting for all channels in order to roll into the deal sheet and other activities, like generation of purchase orders etc
• Reporting of daily and weekly performances relating to sales, deals, products and channels – these insights lead to possible changes enhancing performances form the channels

Product Pricing

• Evaluate, propose, finalize and distribute the deal sheets
• Evaluate, manage and calculate the costs and viability of all proposed deals according to relevant criteria and obtain relevant authorization where applicable
• Keep costing schedule updated on a daily basis or as and when a new deal is finalized and /or when tariffs change
• Prepare, complete and issue all relevant and authorized internal and external price lists to all pertinent parties
• Establish adjusted monthly price lists, pricing queries and other related pricing issues between internal divisions and the relevant OEM
• Update the stock forecast schedule before each monthly forecast meeting with indicative pricing, availability of products and any other relevant information

Self-Management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Requirements

Behavioural Competencies

• Manages Complexity
• Communicates Effectively
• Decision Quality
• Business Insight
• Balances Stakeholders
• Ensures Accountability
• Organizational Savvy
• Strategic Mindset
• Financial Acumen
• Collaborates
• Drives Results

Skills

• Data Collection and Analysis
• Strategic Planning
• Commercial Acumen
• Financial Modelling
• Assessment
• Reporting
• Advanced knowledge of MS Excel & MS Word

Education

• University degree (BCom / Finance / Economics / Commerce)
• Relevant post graduate qualification

Experience

• Minimum 8 years experience in product pricing, financial analysis and/or costing analysis in the communication industry
• Experience and knowledge in developing of financial modeling / scenarios and financial principles
• Experience in setting up and maintaining complex simulation models based on Excel, Visual Basic
• Sound knowledge of how to construct deals and the costings thereof, as well as:
• Sound knowledge of the market
• Competitors deals
• Products
• Tariffs and packages knowledge

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JOB PURPOSE

• Responsible to drive and influence the achievement of sales and promotions targets through effective leadership and support of sales supervisors

Responsibilities

Client & Customer Management (External)

• Build strong relationships by addressing customer issues and complaints in a timely manner
• Ensure UBELONG agents and Team Leaders are educated in the T3 product services and features
• Provide quality customer service, including interacting with customers, answering customer inquiries and effectively handling customer, team leader and UBELONG agent complaints if any at promotions

Operations Management

• Responsible for the execution and adherence of operational processes and procedures for effective and efficient UBELONG team operations
• Identify opportunities and weaknesses within territories
• Help log calls for the T3SA App if necessary
• Help log calls when Rica is not working
• Guide the Sales Reps, Team Leaders and UBELONG agents on the correct way to allocate stock from the APP and manage their ‘’stock’’
• Responsible for ensuring all Sales Reps, Team Leader and UBELONG agents reports are sent through daily
• Responsible to follow up on all reports if not submitted
• Respond to emails and phone calls in a timeous manner where possible and get back to management if you have missed calls or messages
• Continually look for opportunities to hire new Team Leaders and UBELONG Agents
• Ensure company brand materials/assets and physical working spaces meet and exceed company presentation standards
• Manage inventory and stock including keeping detailed records of inventory use and sales
• Communicate and maintain trust relationships with shareholders & business partners

Building Capability

• Build capability through the development of a UBELONG operations team
• Continually educate the Agents and supervisors on the importance of loading airtime on the sims
• Ensure Supervisors can use the T3SA APP efficiently
• Assists management with hiring processes and new team member training in the field
• Provide support and guidance on career path planning, on-the-job training, coaching and mentoring to direct reports

Leadership and Direction

• Drive and meet sales targets through support and coaching of the team
• Provides encouragement to team members including communicating team goals and identifying areas for new training and skill checks
• Develop strategies to develop team member adherence to company regulations and performance goals
• Manage Supervisors on a day-to-day basis
• Through effective inspirational leadership, facilitate the creation of accountable, full-service teams who understand and strive to meet the needs of all stakeholders
• Role model behavior and motivate team members in line with the core values
• Develop, promote, and direct the implementation of equal opportunity policies

Performance Management

• Take full responsibility for the performance of all direct reports, motivating and managing them in relation to quality standards and agreed on benchmarks and objectives, focusing on all aspects of sound people management
• Encourage a company culture that drives top performance and high morale
• Collaborate with management to drive objectives
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines

Self-Management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritize - demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs

Sales & Promotions

• Drive and meet sales targets through the support and coaching of the UBELONG team
• Ensure promotions are done efficiently and effectively
• Produce a 3-month promotional plan together with Supervisors and ensure promotions are done according to the plan
• Report deviations of the plan to Line Manager
• Assist in acquiring of UBELONG agents for promotions together with the Sales Reps and Team Leaders
• New UBELONG Agent developer
• Guide the New UBELONG Agent Developer in potential areas for new agents and ensure new agent strategy is followed
• Ensure that the Sales Reps, Team Leaders and UBELONG Agent always have promotional items and request promotional items when necessary

Requirements

Behavioural Competencies

• Communicates Effectively
• Customer Focus
• Develops Talent
• Drives Results
• Ensures Accountability
• Plans and Aligns
• Being Resilient

Education

• Matric
• Relevant degree/diploma,

Experience

• Experienced practitioner able to work unsupervised (13 months to 3 years)
• Experience in supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)

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Job Purpose

• To support and enable effective Organisational Development in a high-performing and agile work environment. This role designs, plans, and executes a variety of programs to support organisational transformation and assists managers with implementing these changes using Change Management and Organizational Development best practices.

Responsibilities

• To develop and implement the organizational development and change management strategy and initiatives aligned to the broader Organizational strategy, Human Resources strategy, and relevant initiatives
• Support and implement interventions to enable the adoption and embedment of the company's culture and values
• Support and implement interventions for the adoption and embedment of a hybrid way of work in line with the company's cultural initiative
• Design and/or implement employee engagement and other employee-related surveys to gather insights and measure employee engagement, readiness, and effectiveness for various interventions and projects
• Lead and drive implementation of organisational and divisional action plans coming out of the employee engagement and other surveys, collation of data
• Conduct research on current and future well-being trends, including internal and external trends
• Provide data and analytical support through research, data mining, distillation, and communication of findings relevant to Human Resources, Change Management, and Organizational Development strategies and plans
• Research, identify, and provide best practices relevant to the organizational development processes e.g. culture enablement, diversity, equality & inclusion, leadership enablement, employee wellbeing, productivity assessments, and measurement work design etc
• Develop and implement stakeholder engagement and communication plans to support the change management and organisational development plans for various initiatives and projects
• Conduct change impact and readiness assessments for various projects and initiatives
• Contribute and provide change management insights to the Agile and Lean Portfolio Management committees
• Regular engagement with the business divisions to understand their business strategies and design interventions to enable high-performance teams
• Engage, advise, and coach management and leaders to obtain buy-in and to also support them on the various change management and organisational development processes
• Design and implement leadership enablement initiatives in line with the Human Resources, Organizational Development strategy, and Learning and Development strategy and track implementation progress
• Identify and manage technology platforms related to organizational development initiatives
• Partner with the Learning and Development team to design and develop learning and development programs to enable change management initiatives and projects
• Sourcing of relevant service providers to support the Change Management and Organizational Development strategy and plans
• Develop quantitative and qualitative reports to Manco and Exco on a weekly, monthly, and quarterly basis and as and when required

Requirements

Education

• Relevant HR degree (HRM, Industrial Psychology, etc) preferably postgraduate

Experience

• Solid OD & change management experience – 5 years of working experience and at least three years of OD specialist experience at a group level
• Experience operating at a group level (Looking after the needs of multiple subsidiaries)

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Description

• We are on the lookout for great talent across all Provinces.

Requirements
Minimum Requirements

• Should not have been part of YES Programme before
• Matric Certificate
• Tertiary Qualification/s an advantage
• Unemployed youth aged between 17 and 28
• Proficient in more than one language excl English and Afrikaans