We are the only company in South Africa that partners with the South African Reserve Bank to collect all new banknotes and coins for distribution. We work closely with our four shareholding banks and customers Absa Group Limited, First National Bank, the Standard Bank of South Africa Limited and Nedbank Limited. We use the latest technology to count and ...
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Demand Planning
- Compose statistical and trend analysis in order to generate daily forecasts for customer demand.
- Create demand plans in accordance to economic trends
- Perform collaborative forecast meetings with key stakeholders (Retail banks and SARB) to ensure Industry alignment
- Work with Planning Team and relevant stakeholders to drive forecast improvement through the forecast accuracy measurement
- Provide business and industry with long term demand view for planning purposes
- Generate and submit monthly SARB forecasts in line with the agreed accuracy levels
- Assist with cluster planning when required
Continuous Improvement
- Review company’s business processes for enhancing effectiveness and benchmark with Industry Best Practice
- Work collaboratively with stakeholders to implement C.I. initiatives to drive cost reduction and service delivery across the business
- Engage with key internal and external stakeholders to change behaviour to drive process improvement in a positive manner
- Assist and provide information in the compilation of business cases for improvements.
- Plan, evaluate, and improve the efficiency of business processes and procedures to enhance the quality, efficiency and output. E.g. Demand planning
Stakeholder Engagement
- Conduct Monthly SARB reviews
- Engage with SARB regarding forecasting deviations and changes in assumptions
- Create and manage partnerships to manage, maintain and optimise performance toward a future focused innovative Strategy
- Implements a strong collaborative work-ethic with the team and with partners externally, providing support to and seeking support from business partners when necessary
Live the organisation culture within one’s Business Unit
- Live the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission
- Initiate and lead a culture of performance driven output through shared purpose vision and values
Provide leadership to employees within the organisation, creating a winning culture and high morale, Lead as an Ambassador and executor of Change
- Act as a change Champion in periods of change to ensure continuity to operations
NB: Communication will be limited to shortlisted applicants only.
SBV recruitment is committed to transformation and diversity alignment
Requirements
- 3 years in a Supply Chain environment of which experience in the following is advantageous:
- Planning
- Forecasting
- Continuous Improvement
- Experience with ERP/Planning/Planning systems
- Advanced knowledge of MS Office suite
- Experience with a Cash Supply Chain environment advantageous
Minimum Requirements: Education
- Engineering (Hons) / Bsc/BTech
- SAPICS certification- advantageous
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Drive Human Resources (HR) strategy implementation and monitor progress of HR initiatives rolled out
- Provide input to HR initiatives to be implemented to support the achievement of the HR strategy.
- Provide insight and contribute to project initiatives in terms of framework development for implementation in the business, i.e., new talent or performance processes.
- Accountable for the implementation of HR strategies, framework, standards, policies, and initiatives for SBV’s Support Office functions and Executives.
- Drive the execution of HR plans and ensure integration with key HR deliverables and interventions.
- Report on the progress, gaps and performance improvements on HR key Initiatives.
- Manage and coordinate HR related programs/projects in accordance with the HR strategy.
Service Excellence
- Build strategic relationships through consistent consultations with clients.
- Provide high-quality advisory and delivery of service to clients in Support Office’s and Executives, in line with set HR standards, policies and procedures.
- Attend client management meetings, as agreed, and provide solutions to their HR related concerns. Respond to client queries within agreed turnaround times.
- Determine client requirements as per their department’s strategy and key initiatives being rolled out.
- Tailor the general HR service to the unique client requirements in collaboration; with the Head of People Operations and within the HR policy and compliance frameworks.
- Contribute to the enhancement of the HR service functional delivery levels (e.g. mapping and improvement of business processes).
- Contribute and manage the optimisation of specialised services relevant to the allocated department.
- Provide information on specific trends and practices to the relevant HR Specialist (EE, ER, L&D, and REM etc.).
- Present HR best practices to situational business needs for consideration and implementation.
- Develop adequate competencies for HR Officers to render a first line HR enquiry and information service.
- Keep track of client requests being attended to and resolved.
- Maintain open communication lines and provide feedback to improve the service.
Reporting
- Provide weekly to monthly reports on key HR metrics, such as vacancy tracker, movements/headcount reports, and leave reports to key stakeholders in the support service areas as well as the Head of People Operations as part of monitoring and tracking of key metrics.
- Use data analytics and reporting to conduct audit, track and identify gaps/challenges within the business and at a national level.
- Provide ad-hoc reports to Line Management as and when required.
- Report on progress on the implementation/roll–out of the transformational programmes.
- Report on performance management trends and analysis.
Strategic and Operational HR Service
- Participate in and/or lead all required HR Business Partner projects as assigned.
- Initiate and implement HR related projects in Support Office.
- Manage the end-to-end implementation process for Support Office.
- Conduct training for line managers and equip HR Officers to manage the rollout, handle queries, and embed the change for their respective centres.
- Contribute actively to building the reputation of the HR Department within SBV by ensuring that it meets the quality standards for service delivery to all internal clients.
Provide advice to Executives and Support Office on the SBV’s HR policies, procedures, and practices, as well as related legislation, relating to the following key HR value adding services, inter alia:
- Recruitment, selection, and placement
- Manpower planning
- Job analysis and Profiling
- Talent and Performance management
- Learning and development
- Succession and retention
- Employee relations
- Compensation management
- Employee assistance
- Manage adherence to HR procedures and processes within the client departments, with the support from HR Subject Matter Experts (SMEs).
- Identify and manage HR related risks.
Planning, Recruitment & Selection
- Manage and facilitate the recruitment and appointment processes in collaboration with the HRBP/s and HR Officer/s in the team.
- Coordinate the following activities for effective planning, recruitment and appointment process:
- Provide an effective resourcing service to the departments, including influencing and advising Line Management on job analysis, job descriptions, job evaluation, advertising, and shortlisting.
- In collaboration with the Organisational Design team, assist the Line Manager to compile and update the relevant job description/s.
- Partner with Recruitment and Line Managers to determine the selection criteria.
- Ensure that complete and accurate documentation (advertisements, job descriptions and recent Employment Equity (EE) stats) is submitted, as agreed with the relevant Line Manager.
- Follow up with the Recruitment team to address queries from Line promptly.
- Screen and shortlist candidates in line with the criteria provided by the Line Manager.
- Coordinate and arrange interview sessions and lead the discussions with the panel members and candidates.
- Assist the panel collating interview scores and selecting prospective candidates.
- Liaise with the prospective candidates with regards to the employment offer and negotiate terms when necessary.
- Follow up on appointments and oversee the probationary ratification of permanent appointments whose probationary period will expire soon.
- Submit all documentation to Shared Services to create and process the necessary documents on the HR system.
- Work in conjunction with the Recruitment Manager to drive the recruitment strategy and model within SBV and within one’s Business Unit/s.
Shared Services and System Support
Partner with the Shared Services department to ensure the smooth running of HR processes in terms of:
- Uploading relevant documents on SAGE for verification and processing of HR requests by the Shared Services team, i.e., engagement packs, terminations, transfers, promotions, salary adjustments, etc.
- Liaising with the Shared Services team on requests and queries received from business.
- Monitoring and keeping track of requests being actioned and closed.
- Auditing relevant data received from Shared Services to ensure accuracy of information captured on SAGE and advise on any changes required or discrepancies identified.
- Interface with the HRIS function on system related issues and/or queries.
- Responsible for monitoring compliance and adherence to the HR processes, policies and procedures within the Support Office functional areas.
- Promote compliance to the internal HR communications framework and principles.
Employee Relations
- Provide guidance and support to Line Managers on Employee Relations (ER) matters, in line with relevant procedures and guidelines.
- Assist Line Managers in resolving ER issues to avoid escalation to shop stewards/union representatives.
- Liaise with the ER department to resolve matters of a serious nature and high impact to the business.
- Where required, support the ER Department in attending or representing HR in disciplinary hearings for Operations
Remuneration
- Responsible for preparing offer letters, in terms of promotions and new hires, in accordance with approved remuneration guidelines and framework.
- Partner with the Remuneration management team on aspects to consider in terms of pay, in line with business requirements.
- Partner with Remuneration Manager to provide training to Support Office managers on remunerations principles.
Learning and Development
- Manage that sufficient induction programmes are implemented for the department’s new staff members.
- Provide guidance, advice and support to clients on Learning and Development interventions, including:
- Facilitating the process of identifying training/upskilling needs in collaboration with the organisational development team.
- Providing advice and support in terms of Personal Development Plans (PDPs), and bursary applications.
- Supporting the roll-out of training with SMEs and training providers.
- Compiling and submitting participant reports/attendance registers to the organisational development team.
Talent Management process
- Manage the implementation of the approved SBV Talent Management Framework and the succession planning methodology for Operations.
- Educate and provide the line managers and employees with the necessary support during talent management process.
- Provide the Head: People Operations and applicable Manco with a consolidated report as per the agreed reporting standard/format and within the set timelines.
- Monitor and track progress of the Talent nominated employees.
Develop a staffing plan by:
- Analysing workforce requirements to proactively implement talent management interventions e.g identifying key positions and scarce skills in conjunction with the relevant SME.
- Identifying key interventions for each risk area and liaise with the relevant SME, where necessary.
- Providing accurate workforce requirement forecast for the budgeting process and put in place proactive interventions.
Retention and Onboarding Management
- Provide data and trend analysis on the department’s retention successes and risks.
- Identify and facilitate the implementation of effective retention management strategies in collaboration with the SMEs responsible for Performance Management, Organizational Development and Retention.
- Partner with the Recruitment team to implement the onboarding plan.
- Conduct exit interviews, obtain relevant data (exit interview questionnaire and quantitative data gathered during the interview) and submit/discuss relevant findings to the key stakeholders in operations and SME for further trends analysis and consolidation to derive lessons learnt as part of continuous improvement.
- Discuss risk areas with the Line Manager, recommend preventative/remedial actions and implement as agreed.
Performance Management
- Provide Performance Management guidance and support in terms of principles and system functionalities.
- Oversee that the implementation of Performance Management in Support Office takes place.
- Partner with Organizational Development to provide performance management training in Operation areas.
- Drive and provide support on the performance management process in Support Office functions.
Employee Wellness
- Support the wellness department in facilitating and referring employee wellness cases through the approved service provider (ICAS) in terms of:
- Disciplinary referrals (anger, conflict, depression, substance abuse: alcohol, drugs, etc.)
- Work-related issues (stress, work performance problems, conflict in the workplace, retrenchment, retirement, stress, change in the workplace, relationship difficulties)
- Psychosocial issues (depression, anxiety, etc.)
- Provide necessary documents for related claims.
Organizational Design
- Support business in partnership with the Organizational Design team, in reviewing the business operating model by assessing the people impact and identifying any position/s that will be impacted (new or affected).
- Prepare proposals to justify changes in the structure and any new position that may not have been budgeted for.
People Management
- Oversee and manage a team by addressing any escalated issues and providing guidance on day-to day deliverables.
- Monitor and measure the department’s performance in accordance with the metrics agreed upon.
- Develop and maintain a motivated and high-performance team.
- Drive team engagement and accountability to ensure best in class services.
- Provide required training and development to staff to ensure optimal performance.
- Drive productivity and efficiency in the team.
Change and Communications
- Partner with the change and communications team, to assist in the roll-out of communications to regions and centres through the HRBPs and HR Officers.
- Act as the change agent for the business operation.
- Drive the SBV values while inspiring confidence and generating excitement, enthusiasm, and commitment towards the mission.
- Lead from the front as an ambassador and executor of change initiatives such as embracing transformation and being an inspiring and ethical leader.
- Motivate, direct and influence employee behaviour to achieve business goals during critical business period to ensure continuity to operations.
- Drive a clear and consistent messages/narrative on a case for change to the initiatives that focus on reconfiguration of the business functions to secure buy in and allay anxieties across the business.
- Initiate and lead a culture of performance driven output through shared purpose, vision and values.
NB: Communication will be limited to shortlisted applicants only.
SBV recruitment is committed to transformation and diversity alignment.
Requirements
- 5 years’ experience in human resources business partnering
Minimum Requirements: Education
- BA/ B Com degree in Human Resource Management/Industrial Psychology
- Post-graduate degree in Human Resource Management/Industrial Psychology is an added advantage
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Coin Demand and Supply Forecasting
- Forecasting, ordering and managing coin supply from SARB/Mint based on historical demand and supply trends – 18 month, annual, monthly forecasts, etc.
- Timeously submit forecasted orders to SARB in terms of a logistical plan broken down per denomination and cash center. Co-ordinate rolling forecasts by tracking the movements and liaising with various stakeholders. Track forecasts against actual orders and provide details on any significant variances.
Coin Distribution Planning
- Scheduling Mint orders based on regional demand and collaborative planning with the cash centers, CIT and processing functions. This includes managing the supply of promotional/limited edition coins to the market.
- Co-ordinate, track, and monitor logistics plans and make changes accordingly.
- Monitoring and managing inventory levels, capacity constraints and stock variances. Additionally, ensuring that costs are optimized, and budget requirements are set and adhered to.
- Managing the effective clearances of necessary coins nationally.
- Approving of secondary coin orders, ensuring compliance, and highlighting any issues.
Float Administration
- Assist with the confirm GL's and volumes with service providers and representatives from the banks and consolidate on a monthly basis.
- Assist with accurately and timeously complete and submit the host float calculation monthly, and triggering of the settlement, within the stipulated timeframes.
- Assist with the distribution of total bank positions from Host Float Calculation to PCH for industry sign off.
- Assist with attending and participating in PCH committee meetings and forums, ensuring that PCH rules are being adhered to where applicable, and that functions take place optimally.
- Assist with liaising with all relevant stakeholders, providing support around settlement issues/disputes and operational queries.
Continuous Improvement
- Optimization and identification and implementation of improvements within the value supply chain, wherever possible.
- Assistance with ad-hoc projects and requests.
- Ensure that all processes, data required, etc. is current, comprehensive and accurate.
Reporting
- Generating various reports and distributing all necessary information on a monthly basis, or when required.
- Provide frequent and accurate reporting on forecast plans and trends.
- Attendance and participation in stakeholder engagements (monthly industry sessions, etc.)
- Responding to any data or reporting requests or queries.
NB: Communication will be limited to shortlisted applicants only.
SBV recruitment is committed to transformation and diversity alignment.
Requirements
- 5 years’ experience in a similar role including:
- 5 years’ experience in forecasting, planning and statistical analysis
- 1 year experience in process engineering
- 1 year knowledge on budgets
- Exposure to forecasting software will be an advantage
- Own transport
Minimum Requirements: Education
- 4 year Degree in Industrial Engineering (BEng/BSc (Engineering)
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Develop and implement SBV Infrastructure strategy aligned to SBV strategy
- Develop and maintain the Infrastructure strategy, blueprints, roadmaps and other architecture artefacts for SBV, internal and vendor / cloud based.
- Partner with business, vendors and technology teams to develop an overall Infrastructure architecture to meet enterprise wide strategies.
- Create and maintain a catalogue and roadmap of Infrastructure and network artefacts
- Work with architects, business partners, vendors and project delivery teams to create solutions and roadmap of Infrastructure delivery aligned to strategy.
Develop and maintain Infrastructure patterns
- Develop the Infrastructure catalogue and patterns that can be used by delivery teams to standardise infrastructure delivery and improve quality of delivery.
- Guide, mentor and influence Infrastructure teams
- Responsible for complete infrastructure design, analysis, security, network and voice communication
- Ensure correct governance is followed by submitting all designs for approval by the Architecture review board
- Act as an expert for infrastructure teams in the planning, designing, and delivery of IT solutions
Advise teams of IT technology standard requirements, methodology and processes
- Drive the short and long term technology infrastructure strategy
- Participate in proof of concepts to assist in defining technology direction and enabling business strategy
- Communicate and validate architecture with the infrastructure team, project management team, and technology
Conduct end-to-end technical plan design
- Develop the long-term strategy and designs which align to the businesses requirements around BCM and DR
- Develop enterprise standards for infrastructure which support multi-vendor platforms
- Design and develop infrastructure blueprints for the implementation of new solutions
Responsible for impact analysis and design modifications to existing systems to support new solutions
- Develop specifications for infrastructure to support existing and new systems
- Maintain a common documentation library of standardized procedures and configurations
- Provide solutions where incidents and problems exist within designated areas of expertise
- Communicate and collaborate with local IT staff as well as vendors
Requirements
Minimum Requirements: Work Experience
- 5 years’ experience in a production IT environment managing enterprise IT infrastructure, hardware, hosting service and network areas. Which also includes:
- Experience with architecture methodologies, such as TOGAF, ITIL, Zachman
- A thorough knowledge of the Windows concepts, Domains, Active Directory and its concepts, and the interaction between hardware, operating systems, network, data centre, and application software, Linux would be advantageous
- Experience in the use of VMware or other virtual software
- Deep understanding of TCP, IP and other network protocols. Familiarity with DNS, DHCP and other network services.
- Strong technical skills and understanding of the platform and tools – on premise and cloud – including the Microsoft stack, IBM integration (IIB, CD and BPM), enterprise content management systems.
- Experience implementing Infrastructure architectures and governance processes.
- Experience designing, integrating, and developing complex Infrastructure solutions.
- Experience with Infrastructure scalability and performance management and monitoring
- Domain expertise in financial and or logistics is preferred.
- Ability to write architectural design documents or review design documents provided by others.
- Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs.
Minimum Requirements: Education
- Bachelor’s in computer science or related field (Master’s Degree Advantageous)
- Microsoft Certified System Engineer (MCSE)
- Certifications in Windows OS (Advantageous)
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Description
- Installs LAN / WAN equipment and inter operates with other service providers responsible for End User Computing and Server platforms to ensure optimized LAN / WAN connectivity.
- Operate and maintain LAN / WAN, track significant problems, monitor performance, and perform upgrades to hardware and software as required.
- Maintains documentation regarding network configuration, operating procedures, and service records relating to network hardware and software.
- Maintain network servers such as file servers, VPN gateways, intrusion detection systems.
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
- Assign routing protocols and/or routing table configuration as well as configuration of authentication and authorization of directory services.
- Assists in developing and providing training to building level faculty and staff in the proper operation of the local area network as well as maintaining the integrity of the network.
- Prep, configure and install network and related/integrated solutions as well as troubleshooting and fixing of complex network issues.
- Performs activities as managed by the Service Desk and SLA management systems and ensure that Change process and other ITIL process as defined are adhered to.
- Follows required process to ensure that reporting, management and CMDB systems are updated and reflect the operational environment.
- Availability to provide after- hours support.
- To execute incident, service request and problem management through compliance with specific policies and SOP’s on a daily basis.
- To ensure compliance is achieved wrt all Incidents, Service Requests as well as any Problem Management.
- Perform audits and system availability reviews by providing the necessary reports in order to identify and resolve policy deviations.
Requirements
- 4 years IT experience configuring, installing and troubleshooting network equipment.
- 3 Years experience in prepping, configuration, installation, troubleshooting of Cisco product range and at least 1 other vendor – ie Fortinet, HP.
- 4 years working experience in configuring and implementing the following solutions:
- Routing and switching – LAN, WAN, VLAN’s.
- Wireless LANs’.
- Bandwidth Optimisation devices.
Minimum Requirements: Education
- Relevant IT diploma/ degree
- A formal Cisco qualification is compulsory. CCNA , CCNP
NB: Communicattion will be limited to shortlisted applicants only.
SBV recruitment is committed to transformation and diversity alignment.
Method of Application
Use the link(s) below to apply on company website.
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