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  • Posted: Jun 8, 2026
    Deadline: Not specified
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  • Datafin was established in 1999 due to the need for a specialized IT recruitment solution. We offer a personalized and flexible recruitment service, specializing in providing both client and candidate with the perfect fit. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat...
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    Technical Specialist – CPT

    ENVIRONMENT:

    • A leading Cloud Solutions company is on the hunt for highly skilled and customer-focused Technical Specialist to join their Professional Services team. This is more than a support role; you will be the technical architect and trusted advisor for their customers, designing, deploying, and managing sophisticated communication solutions that solve real-world business problems.
    • You will be at the forefront of their innovation, working with a diverse technology stack that includes VoIP, cloud platforms, and emerging AI. If you are a natural problem-solver with a passion for technology and a talent for building strong customer relationships, we want to hear from you.

    DUTIES:

    • Solution Lifecycle: Responsible for the entire solution lifecycle, from initial design to successful implementation and ongoing optimisation.
    • Solution Architecture & Design: Architect, design, and deploy bespoke VoIP and contact centre solutions that meet and exceed client expectations.
    • Technical Leadership: Act as the subject matter expert for their product suite, guiding clients through complex technical challenges and demonstrating the value of their offerings through compelling presentations and demos.
    • Project Collaboration: Work closely with the Projects department to ensure solutions are delivered on time, within budget, and to the highest standard.
    • Infrastructure Management: Install, configure, and maintain network services, servers (including clusters), and software. You will manage system backups, monitor performance, and perform advanced troubleshooting to ensure maximum uptime and reliability.
    • Client Enablement: Provide detailed training to clients, empowering them to make the most of their new systems. You will also analyse their business processes to identify opportunities for improvement.
    • Commercial Acumen: Contribute to tender bids and formulate solution pricing and quotes, aligning technical possibilities with commercial goals.
    • Innovation & Strategy: Maintain the future roadmap for solution upgrades and run pilot programs (POCs) for new technologies within customer environments.

    REQUIREMENTS:

    • Matric essential
    • Relevant tertiary qualification or equivalent experience essential
    • 6+ years in a technical customer-facing role (e.g., 1st/2nd Line Support, Technical Account Management).
    • 5+ years of hands-on experience with VoIP and IP Telephony technologies.
    • Proven expertise in network diagnostics and proficiency with monitoring tools (e.g., Zabbix).
    • A valid driver’s license and your own reliable transport are required.

    Technical Toolkit will include demonstrable knowledge and experience in the following areas:

    • Networking: Deep understanding of network design, configuration, and advanced troubleshooting.
    • Linux Administration: Confident in managing and maintaining Linux environments.
    • Cloud Technologies: Experience with major cloud platforms (AWS, Google Cloud).
    • Databases: Proficiency with SQL databases (MySQL, MS SQL, PostgreSQL).
    • VoIP Core: Asterisk, general VoIP products.
    • Contact Center Platforms: Vicidial, Queuemetrics, XCally
    • Reporting & Analytics: Grafana.
    • Programming: Foundational knowledge of Python and/or Javascript.
    • Automation & Integration: Experience with n8n, CRM integrations, and a strong comprehension of APIs.
    • Artificial Intelligence: A solid understanding of AI concepts and experience with bot-building frameworks like Flowise.
    • Customer Journey Mapping: Ability to analyse and improve the customer experience from a technical perspective.

    ATTRIBUTES:

    • Analytical & Strategic: You don’t just fix problems; you anticipate them and build systems to prevent them.
    • Exceptional Communicator: You can explain complex technical concepts to both technical and non-technical audiences with ease.
    • Customer Champion: You are obsessed with delivering value and a world-class experience for your clients.
    • Lifelong Learner: You are naturally curious and constantly seek to expand your knowledge and skills.
    • Collaborative Team Player: You thrive in a team environment, sharing knowledge and working together to achieve common goals.
    • Consultant & Coach: You enjoy mentoring others and acting as a trusted advisor.

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    Quantity Surveyor (JHB)

    ENVIRONMENT:

    • A growing dynamic Investment and Commercial Property Management Firm seeks the technical abilities of a Quantity Surveyor with 2-4 years work experience to join its team. You will accurately and timeously undertake quantity measures to perform cost estimates, do project recon and procurement approvals while managing and achieving maximum cost effectiveness of the building work by proactive involvement in subcontractor control and budget management.
    • The successful incumbent will have a suitable QS related qualification (minimum ND Building/QS) with knowledge of the Standard System of Measuring Building Work and be able to read and comprehend construction working drawings, produce monthly valuations/certifications & have a strong command of the JBCC contract law.

    DUTIES:

    Construction Projects –

    • Accurately and timeously undertake quantity measures to perform cost estimates.
    • Manage and achieve maximum cost effectiveness of the building work by proactive involvement in subcontractor control and budget management.
    • Assist the Site Management teams by the provision of construction activity programs.
    • Certification and assessment of sub-contractors’ invoices / claims and process for payment.
    • Liaise and assist the Accounts Department in compiling budget.
    • Management and overview of the Procurement team.
    • Professional and legal appointments of subcontractors for projects.
    • Project procurement approvals.
    • Project recon.
    • Daily project cost tracking.

    REQUIREMENTS:

    Qualifications –

    • A relevant QS qualification (minimum ND Building/QS).

    Experience/Skills –

    • Knowledge of the Standard System of Measuring Building Work.
    • Able to read and comprehend construction working drawings.
    • Be able to extract quantities accurately from construction drawings.
    • Have construction knowledge and 2 – 4 years post qualification work experience.
    • Have thorough understanding of construction drawings ensuring logical sequencing of construction activities.
    • Be capable of accurate measurement work, ensuring correct quantities of materials secured for projects.
    • Produce monthly valuations/certifications.
    • Prepare monthly cost report where cost versus allowable can be scrutinised.
    • Have a strong command of the JBCC contract law.
    • Knowledge of development and internal project renovation processes.
    • Be able to function in a team environment.

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    Team Lead: IT (Somerset West) (In Office)

    ENVIRONMENT:

    • Our client is one of South Africa’s leading industrial IoT firms, developing AI-augmented solutions in digital productivity, workplace safety, and employee healthcare. With two decades of deep domain expertise and signal processing experience, the company is at the forefront of Industry 4.0.
    • This role is based at the Somerset West Head Office and reports directly to the Chief Technology Officer (CTO). The environment is fast-paced, innovative, and technology-driven, requiring high resilience, security, and availability across all internal systems.

    DUTIES:

    • Provide strategic oversight and operational excellence for the entire internal IT environment.
    • Take full ownership of internal IT operations, infrastructure, networks, and security.
    • Lead, mentor, and develop the internal IT team, fostering a culture of accountability and continuous improvement.
    • Ensure high availability and resilience across all systems, including LAN, power systems, and desktop support.
    • Develop, implement, and maintain disaster recovery plans and business continuity procedures.
    • Manage vendor relationships, software/hardware procurement, and IT budget oversight.
    • Serve as the primary escalation point for complex IT matters, troubleshooting advanced network, database, and system issues.
    • Collaborate closely with the CTO and business leaders to align IT strategy with business growth and operational efficiency.
    • Oversee systems administration, including database management (specifically PostgreSQL) and virtualization environments.
    • Apply scripting and automation to reduce manual overhead and improve system reliability.

    REQUIREMENTS:

    • Experience in role: 5+ years of relevant IT experience, with at least 5 years of Linux-based network experience.
    • Team management: Minimum 3 years of experience leading or managing an IT team (e.g., as Engineering Manager, DevOps Engineer, or similar).
    • Database administration: Proven experience as a Database Administrator, specifically with PostgreSQL.
    • Networking: Advanced knowledge of IPv4 networks, including firewall management and network security principles.
    • Virtualization: Hands-on experience with virtualization technologies (Proxmox VE and/or Microsoft Hyper-V are advantageous).
    • Scripting & automation: Proficiency in Python; working knowledge of Bash and/or PowerShell is nice-to-have.
    • Version control & tracking: Familiarity with Git and Jira is nice-to-have.
    • Language proficiency: Professional proficiency in English (written and spoken).
    • Location: Must be based at or willing to work full-time from the Somerset West Head Office.

    ATTRIBUTES:

    • Strategic thinker – Able to balance day-to-day operational demands with long-term infrastructure planning.
    • Decisive and calm under pressure – Serves as the primary escalation point; can troubleshoot complex failures without losing composure.
    • Mentoring mindset – Genuinely invested in growing the technical and leadership capabilities of the IT team.
    • Ownership mentality – Takes full accountability for the internal IT environment, from power systems to security posture.
    • Collaborative communicator – Works effectively with the CTO and non-technical business leaders, translating technical risk into business impact.
    • Process-driven – Values documentation, disaster recovery testing, and structured change management.
    • Security-conscious – Embeds security best practices into every layer of IT operations.

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    Procurement Administrator (CPT/JHB)

    ENVIRONMENT:

    • A dynamic provider of innovative Software & Systems Solutions seeks a highly meticulous Procurement Administrator who will support the Procurement function through effective administration, coordination, and compliance management.
    • This role focuses on onboarding customers and suppliers, maintaining supplier accounts and contracts, managing company cell phone contracts, managing regional lease contracts and ensuring compliance with BBBEE requirements, including audit preparation and support.
    • Applicants will require a Degree/Diploma in Supply Chain Management, Procurement and/or Business Administration with 3-5 years of experience in a Procurement Administrative role including solid knowledge of BBBEE and preferably contract management and compliance processes.

    DUTIES:

    Supplier & Customer Onboarding (10%) –

    • Facilitate the onboarding process for new customers and suppliers.
    • Ensure all required documentation is collected, verified, and accurately recorded.
    • Maintain up-to-date supplier database.
    • Conduct due diligence checks in line with Standard Operating Procedures.

    Supplier Account & Contract Management (15%) –

    • Maintain and update supplier accounts, ensuring accuracy of information and documentation.
    • Administer supplier contracts, including termination dates, renewal approvals, and contract amendments.
    • Ensure contracts comply with SOP and regulatory (BBBEE) requirements.
    • Liaise with suppliers regarding account queries, performance, and compliance issues.

    Cell phone Contract Management (15%) –

    • Manage all company cell phone contracts for staff, including upgrades and cancellations.
    • Liaise with service providers to resolve issues and negotiate contract terms where necessary.
    • Maintain accurate records of all devices, contracts, and assigned users.

    BBBEE Compliance & Audit Management (45%) –

    • Support the implementation and maintenance of BBBEE compliance initiatives.
    • Collect, verify, and maintain documentation required for BBBEE reporting.
    • Coordinate and prepare for BBBEE audits, ensuring all required evidence is available
    • Liaise with internal stakeholders and external auditors during audit processes.
    • Track supplier BBBEE status and ensure records are current and compliant.

    Administrative & Reporting Duties (5%) –

    • Maintain procurement records, databases, and filing systems on SharePoint.
    • Maintain regular reports on supplier status, contracts, and compliance metrics.
    • Assist in improving procurement SOPs.
    • Provide general administrative support to the Procurement team

    Regional Lease Administration (5%) –

    • Maintain lease agreement records.
    • Ensure compliance documentation are aligned with the relevant certification.
    • New lease agreement terms and conditions are reviewed and aligned with favourable leasing terms and conditions.

    Policies and procedures (5%) –

    • Adhere to company policies and procedures code and regulations.

    REQUIREMENTS:

    Qualifications –

    • Degree/Diploma in Supply Chain Management, Procurement and/or Business Administration.

    Experience/Skills –

    • Minimum of 3 – 5 years of experience in a Procurement Administrative role.
    • Experience with contract management and compliance processes preferred.
    • Knowledge of BBBEE legislation and the audit processes is compulsory.
    • Proficiency in Microsoft Office (Excel, Word, Outlook).

    ATTRIBUTES:

    • Strong organisational and administrative skills.
    • Attention to detail and high level of accuracy.
    • Good communication and stakeholder management skills.
    • Ability to manage multiple tasks and meet deadlines.

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    Bookkeeper (Sage Evolution) (CPT)

    ENVIRONMENT:

    • MAINTAIN accurate financial records, process transactions, and support the finance function as the next Bookkeeper sought by a dynamic provider of innovative Software & Systems Solutions.
    • You will achieve this through effective administration of banking, reconciliations, and reporting activities. The role requires strong attention to detail, sound knowledge of accounting systems, and the ability to meet deadlines in a fast-paced environment.
    • You must also possess a Certificate in Bookkeeping or National Diploma in Finance or Accounting with 3–5 years’ experience in a similar Bookkeeping role & be proficient in Sage Evolution.

    DUTIES:

    Cashbook, Credit Card & Bank Reconciliations (50%) –

    • Process all supplier transactions within the bank manager on Sage Evolution.
    • Process and reconcile all credit card and petty cash transactions monthly.
    • Perform monthly bank reconciliations as part of the month-end close process.
    • Investigate and resolve any discrepancies promptly.

    COD & Weekly Payment Administration (20%) –

    • Manage COD (Cash on Delivery) supplier accounts.
    • Prepare and process weekly payment/travel submissions.
    • Distribute Proof of Payments to supplier accounts under management.

    Fixed Assets Register (FAR) Administration (5%) –

    • Maintain and update the Fixed Assets Register monthly.
    • Ensure accurate recording of asset additions and disposals.
    • Process monthly depreciation journals into SAGE Evolution.

    Banking Administration (15%) –

    • Load approved supplier reconciliations onto the FNB online banking platform for payment.
    • Maintenance of beneficiaries on the FNB online banking platform for payment.
    • Perform ad hoc banking tasks as required.
    • Administer company credit cards, including monitoring and support.

    Insurance Administration (3%) –

    • Maintain and update insurance records, including asset listings (e.g. laptops).
    • Assist with insurance claims and related documentation.

    General Financial Administration (2%) –

    • Convert and distribute monthly credit card statements in the required format to cardholders.
    • Maintain proper filing and record-keeping of financial documents on SharePoint.
    • Provide support on ad hoc finance-related tasks and projects.

    Compliance & Policies (5%) –

    • Ensure adherence to company policies, procedures, and regulatory requirements.
    • Maintain compliance with internal financial controls and governance standards.

    REQUIREMENTS:

    • Certificate in Bookkeeping or National Diploma in Finance or Accounting.
    • Minimum of 3–5 years’ experience in a similar Bookkeeping role.
    • Proficiency in Sage Evolution.
    • Proficiency in Microsoft Office (Excel, Word, Outlook).
    • Experience with online banking platforms (FNB) is advantageous.

    ATTRIBUTES:

    • Strong organisational and administrative abilities.
    • High level of accuracy and attention to detail.
    • Ability to manage multiple priorities and meet deadlines.
    • Good written and verbal communication skills.
    • Strong problem-solving and reconciliation skills.

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    Accounts Payable Supervisor – Germiston

    ENVIRONMENT:

    • A leading School Supplies Retailer is looking for an Accounts Payable Supervisor to oversee the Accounts Payable function, ensuring accurate, timely and controlled processing of supplier invoices and payments.
    • The role is responsible for supervising the accounts payable team, strengthening internal controls, improving processes, and ensuring compliance with company policies and financial procedures.

    DUTIES:

    Accounts Payable Management

    • Supervise and manages the full Accounts Payable function
    • Review supplier reconciliations and resolves queries timeously
    • Ensure adherence to payment terms and optimises cash flow management
    • Review rebates and discounts processed on supplier accounts to ensure accuracy, completeness, and timely recovery
    • Ensure the AP system operates optimally and maintains accurate and up-to-date master data within the ERP module
    • Review and release payment batches

    Team Supervision & Development

    • Lead, mentor, and develop the Accounts Payable team
    • Allocate workload and ensures deadlines are met
    • Review work for accuracy and completeness
    • Conduct performance reviews and provides ongoing training

    Payments & Cash Flow Control

    • Prepare and reviews weekly and monthly payment schedules
    • Submit weekly cash flow forecasts (daily at month-end)
    • Ensure proper authorisation of all payments in line with delegation of authority
    • Monitor aged creditors and proactively manages overdue accounts

    Reporting and Month-End

    • Assist with month-end and year-end closing processes
    • Reconcile creditors ledger to the general ledger
    • Ensure report submissions are accurate and timely
    • Support audit requirements and provides necessary documentation
    • Submit all reports timeously
    • Build and maintain standard reports, dashboards, exception reports, and new reports

    Internal Controls & Compliance

    • Maintain strong internal controls within the Accounts Payable function
    • Ensure compliance with company policies, tax regulations, and VAT requirements
    • Monitor and prevent duplicate payments and irregular transactions
    • Ensure proper document retention and maintains audit trails
    • Ensure data is audit-ready at all times, with complete and accurate supporting documentation
    • Ensure external auditors are provided with required information timeously and efficiently

    Process Optimisation & Projects

    • Identify process improvement opportunities across the Accounts Payable function
    • Standardise procedures and implements best practices
    • Play a key role in automation and system efficiency initiatives
    • Play a key role in implementing updates and process improvements

    REQUIREMENTS:

    Qualifications & Experience

    • Holds a Diploma or Degree in Accounting or Finance (preferred)
    • Has 5+ years’ experience in Accounts Payable
    • Has 3+ years’ experience in a supervisory or team lead role
    • Has experience working with ERP systems

    ATTRIBUTES:

    • Strong leadership and supervisory skills
    • High attention to detail and accuracy
    • Strong Excel and systems skills
    • Strong analytical and problem-solving ability
    • Excellent communication and stakeholder management skills
    • Ability to work under pressure and meet strict deadlines
    • Strong systems and Excel proficiency

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    Lead Android Developer (Java/Kotlin/Compose) Hybrid – Centurion

    ENVIRONMENT:

    • A leading Security Solutions provider in Centurion is seeking a Lead Android Developer to join its consumer application team in Centurion. This is a hybrid, permanent role within an established organisation that values high-quality, stable, and scalable mobile experiences.
    • You will work alongside cross-functional teams including product managers, designers, and backend engineers in a collaborative environment that emphasises technical excellence, mentorship, and continuous improvement.

    DUTIES

    • Lead the end-to-end development of Android consumer applications using Kotlin and Jetpack Compose.
    • Collaborate with product, design, and backend teams to define, design, and ship new features.
    • Mentor and guide junior Android developers, conducting code reviews and promoting best practices.
    • Integrate with external data sources and RESTful APIs, handling JSON data efficiently.
    • Continuously discover, evaluate, and implement new tools and libraries to maximise development efficiency.
    • Work closely with UI/UX designers to implement pixel-perfect designs that align with brand standards.
    • Ensure all Android applications are stable, high-performing, scalable, and maintainable.
    • Debug complex issues, optimise application performance, and lead technical decision-making.
    • Own the technical roadmap for the Android codebase, including architecture and dependency management.

    REQUIREMENTS

    • Experience in role: 6+ years of Android development experience.

    Must-have technical skills:

    • Java – solid foundational knowledge.
    • Kotlin – expert-level proficiency for production Android development.
    • Jetpack Compose – proven experience building UI with Compose.
    • Android expertise: Strong understanding of Android design principles, user experience patterns, and mobile app lifecycle.
    • API integration: Practical experience with RESTful APIs and JSON data handling.
    • Version control: Proficient with Git.
    • Leadership experience: Proven track record of leading a team of developers (technical mentoring, code reviews, task delegation).
    • Debugging: Strong problem-solving and debugging skills, including performance and memory optimisation.

    ATTRIBUTES

    • Technical leader– Confident in driving architectural decisions and setting coding standards for the team.
    • Mentor– Enjoys growing junior developers through pairing, coaching, and constructive feedback.
    • Detail-oriented– Committed to implementing designs faithfully and maintaining brand consistency.
    • Proactive learner– Actively seeks out new technologies to improve development velocity and app quality.
    • Collaborative communicator– Able to articulate technical trade-offs to designers and product managers.
    • Quality-focused– Takes pride in delivering stable, performant, and scalable applications.
    • Resilient problem-solver– Remains effective when debugging complex or ambiguous issues under deadline pressure.

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    Senior Android Developer (Java/Kotlin/Compose) – Hybrid – Centurion

    ENVIRONMENT

    • A leading Security Solutions provider in Centurion is seeking a Senior Android Developer to join its consumer application team in Centurion. This is a hybrid, permanent role within an established organisation that values high-quality, stable, and scalable mobile experiences.
    • You will work alongside cross-functional teams including product managers, designers, and backend engineers in a collaborative environment that encourages technical growth and continuous improvement.

    DUTIES

    • Develop Android consumer applications using Kotlin and Jetpack Compose.
    • Collaborate with product, design, and backend teams to define, design, and ship new features.
    • Mentor and guide junior developers on the team through code reviews, pair programming, and technical guidance.
    • Integrate with external data sources and RESTful APIs, handling JSON data effectively.
    • Continuously discover, evaluate, and implement new tools and libraries to maximise development efficiency.
    • Work closely with UI/UX designers to implement pixel-perfect designs that align with brand standards.
    • Ensure all Android applications are stable, high-performing, scalable, and maintainable.
    • Debug complex issues, optimise application performance, and contribute to architectural decisions.
    • Participate in sprint planning, estimation, and retrospectives as an active team member.

    REQUIREMENTS

    • Experience in role: 4+ years of Android development experience.

    Must-have technical skills:

    • Java– solid working knowledge.
    • Kotlin– strong, production-grade proficiency.
    • Jetpack Compose– hands-on experience building UI with Compose.
    • Android expertise: Strong understanding of Android design principles, user experience patterns, and mobile app lifecycle.
    • API integration: Practical experience with RESTful APIs and JSON data handling.
    • Version control: Proficient with Git.
    • Leadership experience: Proven experience leading or mentoring developers (e.g., code reviews, technical guidance, task support).
    • Debugging: Strong debugging and problem-solving skills, including crash analysis and performance tuning.

    ATTRIBUTES

    • Technical mentor– Willing to help junior developers grow while continuing to contribute hands-on code.
    • Quality-driven– Takes pride in delivering stable, performant, and maintainable applications.
    • Collaborative communicator– Able to work effectively with designers, product managers, and backend engineers.
    • Proactive learner– Stays current with Android and Compose ecosystem developments.
    • Detail-oriented– Implements designs faithfully and maintains brand and UI consistency.
    • Problem-solver– Approaches bugs and performance issues methodically and persistently.
    • Team player– Contributes to a positive, inclusive, and knowledge-sharing team culture.

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    BI_BA Developer (Databricks, Spark SQL, PySpark) (JHB)

    ENVIRONMENT:

    • A dynamic Healthcare Platform seeks a Business Intelligence/Business Analyst Developer to fill a hands-on role focused on building and maintaining reporting and analytics solutions on a modern lakehouse platform.
    • The primary focus will be the development of management reporting and operational analytics for key data partners, alongside contributing to the broader data platform.
    • The successful candidate will work to specifications agreed with the General Manager and associated data partners and deliver against a defined backlog of reporting, modelling, and pipeline development work.
    • You will combine strong SQL and BI development capability with the analytical mindset needed to translate business requirements into well-modelled, accurate, and maintainable data products.
    • Applicants will require a Bachelor’s Degree in IT/ Computer Science/Information Systems or related field with 3-6 years’ experience and proficiency with Databricks, Spark SQL, PySpark, T-SQL, Power BI, Python, Git & Advanced Excel skills including Power Query and Power Pivot.

    DUTIES:

    BI Development & Reporting –

    • Design, build, and maintain management and operational reports using Power BI.
    • Develop semantic models and DAX measures against the Databricks lakehouse.
    • Build dashboards and KPI views for management stakeholders.
    • Tune Power BI datasets and reports for performance, accuracy, and usability.
    • Maintain and extend existing reports, extracts, and dashboards as requirements evolve.
    • Validate report outputs against source data and resolve discrepancies.

    Data Pipeline Development on Databricks –

    • Develop and maintain notebooks and workflows across the medallion architecture.
    • Write Spark SQL and Python to transform pharmacy claims, dispensing, and product data.
    • Support Lakeflow Connect ingestion from Azure SQL and other source systems.
    • Apply Unity Catalog governance, access controls, and data classification standards.
    • Optimise notebook and workflow performance for large datasets.
    • Contribute to platform documentation, code reviews, and version control discipline via GitHub.

    Business Analysis & Requirements –

    • Work with the General Manager and internal stakeholders to clarify reporting and analytics requirements.
    • Translate business questions and specifications into clear data and reporting designs.
    • Document data definitions, business rules, and report specifications for ongoing maintenance.
    • Conduct ad-hoc analysis to answer specific operational and commercial questions as required.
    • Validate deliverables internally before release and incorporate feedback iteratively.

    Data Quality & Documentation –

    • Investigate and resolve data quality issues across the pipeline.
    • Maintain documentation of models, measures, pipelines, and business logic.
    • Apply consistent naming conventions and coding standards across all development work.
    • Participate in peer review of code, models, and reports.

    REQUIREMENTS:

    Qualifications –

    • Bachelor Degree in Information Technology, Computer Science, Information Systems, Data Science, Statistics, or a related field, or equivalent demonstrable experience.

    Experience/Skills –

    • 3-6 Years of experience in Business Intelligence Development, Data Analytics, or a closely related role.
    • Demonstrated experience with Power BI in a production environment.
    • Working experience with Databricks or a comparable lakehouse platform.
    • Proven SQL development experience on a relational database platform.

    Required Technical Skills –

    Databricks & Lakehouse Platform:

    • Working experience with Databricks for data processing and analytics.
    • Proficiency in Spark SQL and PySpark for data transformation.
    • Understanding of the medallion architecture pattern.
    • Familiarity with Unity Catalog, Delta Lake, and lakehouse concepts.
    • Experience developing and maintaining production Databricks notebooks and workflows.

     

    SQL & Data Modelling:

    • Strong proficiency in SQL and T-SQL, including complex joins, window functions, and query optimisation.
    • Experience with dimensional modelling, star schema design, and semantic layer construction.
    • Understanding of data warehousing concepts and modern lakehouse equivalents.
    • Experience with Azure SQL Database as a source system.

    Business Intelligence & Reporting:

    • Strong proficiency in Power BI for dataset design, report development, and DAX measure authoring.
    • Experience designing semantic models that connect Power BI to a lakehouse backend.
    • Ability to design dashboards that match the needs of executive, manager, and operational user personas.
    • Advanced Excel skills including Power Query and Power Pivot.

    Programming & Tooling:

    • Working proficiency in Python for data processing and notebook development.
    • Comfortable with Git and pull request workflows for version control.
    • Familiarity with CI/CD concepts for data and BI deployment.

    Cloud Platform:

    • Working knowledge of Azure data services, particularly Azure SQL and Azure storage.
    • Understanding of cloud security and access control fundamentals.

    Preferred to haves –

    • Pharmaceutical or healthcare domain knowledge (highly preferred): Direct experience with pharmaceutical, pharmacy, or healthcare data including claims, prescriptions, dispensing records, or market research data.
    • Databricks certification (Data Engineer Associate or Data Analyst Associate).
    • Microsoft Power BI Certification.
    • Azure Data Certifications (Azure Data Engineer Associate or Azure Data Fundamentals).
    • Familiarity with pharmaceutical data products.
    • Exposure to legacy SQL Server BI stack (SSIS, SSRS, SSAS) for transition and integration scenarios.
    • Knowledge of POPIA and privacy-preserving analytics concepts as applied to healthcare data.

    ATTRIBUTES:

    • Strong analytical and problem-solving abilities.
    • Strong attention to detail and a quality-first mindset on data accuracy.
    • Clear written and verbal communication, particularly in documenting work and explaining technical detail.
    • Ability to manage multiple priorities and meet delivery commitments.
    • Self-directed, with the ability to scope and progress work independently once requirements are clear.
    • Strong organisational skills and disciplined documentation habits.

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    Risk Analyst: Decision Science (CPT)

    ENVIRONMENT:

    • A dynamic Financial Services Group seeks a solutions-driven Risk Analyst: Decision Science whose core role will focus on ensuring continuous fostering and disseminating of the credit portfolio intellectual property through the application of advanced statistical analysis.
    • You will develop predictive models aimed at the optimisation of risk decision-making, present ideas via reports and presentations while investigating data integrity issues and performing complex statistical analysis.
    • Applicants will require a Bachelor’s Degree or higher in Mathematics/Engineering/Statistics/ Actuarial Science or Finance (CA (SA), CIMA, CFA or similar field with 5 years’ experience in the following: scoring techniques in consumer lending; credit risk analysis on unsecured lending products & manipulating and analysing data using SAS, SQL and SAS Macros.

    DUTIES:

    • Work within a team of Risk Analysts on best practice Credit Risk Management principles and statistical analysis.
    • Undertake analysis to determine the impact of strategy changes to areas of application and account management strategies.
    • Development of predictive models aimed at the optimisation of risk decision-making.
    • Present ideas via reports and presentations, outlining findings and making recommendations for improvements to senior stakeholders.
    • Investigate data integrity issues, test assumptions and validate analytical results, ensuring accuracy and sensitivity of findings.
    • Use advanced analytical techniques such as modern data mining, pattern matching, data visualisation and predictive modelling tools to produce analyses and algorithms that assist with the business decisions.
    • Set up experimental designs to answer key business questions.
    • Forecast and monitor market trends using statistical techniques.
    • Assist in implementing strategy changes to live decision systems.
    • Assist with Application and Behavioural Scorecard development and testing.
    • Perform complex statistical analysis to support decision-making and mitigate credit risk.

    REQUIREMENTS:

    Qualifications –

    • Bachelor’s Degree or higher in an applicable field of study: For example: Mathematics, Engineering, Statistics, Economics, Operational Research, Actuarial Science or Finance (CA (SA), CIMA, CFA etc.)

    Experience/Skills –

    Minimum of 5 years’ relevant experience in the following:

    • Scoring techniques in consumer lending.
    • Credit risk analysis on unsecured lending products.
    • Preparing data-driven credit policy recommendations for Senior Management and delivering compelling presentations.
    • Experience/Exposure to bureau data and developing customer insights from it.
    • Manipulating and analysing data using SAS, SQL, SAS Macros or other data analysis tools for complex modelling purposes or forecasting, i.e. ability to perform statistical analysis on large datasets.
    • Database architecture, i.e. understanding of database and data warehouse concepts and functions.

    Additional –

    • Knowledge of statistical and mathematical models and methodologies.
    • Draw data from systems and do analysis on information retrieved.
    • Quality control of output data.
    • Compilation of reports based on information retrieved and analysed.

    Advantageous –

    • Exposure to Python.

    ATTRIBUTES:

    • Strong analytical, problem solving and conceptual thinking skills.
    • Ability to explain complex statistical information.
    • Planning and organisational skills.
    • Must be able to work to, and manage, deadlines.
    • Attention to detail and commitment to delivery is vital.

    go to method of application »

    Tier 2 Network Support Technician – In-Office – Claremont

    ENVIRONMENT:

    • JOIN the team of a dynamic Technology company who is seeking an experienced Tier 2 Network Support Technician from the ISP industry who can hit the ground running.
    • The ideal candidate will have strong Mikrotik and networking experience, be technically confident, client-facing, and comfortable conducting occasional site visits and surveys. This role requires someone hands-on, reliable, and able to troubleshoot and resolve networking issues efficiently within a fast-paced ISP environment.

    DUTIES:

    • Provide Tier 2 technical support and escalation handling
    • Troubleshoot network, connectivity, wireless, and routing issues
    • Configure and support Mikrotik devices and related infrastructure
    • Perform client site visits and site surveys when required
    • Assist with network implementations and maintenance
    • Work closely with internal support and engineering teams
    • Deliver professional client service and communication
    • Document technical work and updates accurately

    REQUIREMENTS:

    • Previous experience working within the ISP industry is essential
    • Strong understanding of networking principles and troubleshooting
    • CompTIA Network+ certification
    • Mikrotik certification advantageous
    • Ability to work independently and resolve issues proactively
    • Reliable transport is essential
    • Valid driver’s license
    • Comfortable travelling to client sites when required
    • Must be available to work full-time in-office in Claremont

    ATTRIBUTES:

    • Ability to work independently and resolve issues proactively

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    Junior Salesforce Developer – (Hybrid -Sandton)

    ENVIRONMENT:

    • An innovative FinTech Company is looking for an experienced Salesforce Developer for their Tech team. The successful candidate will use creative and structured thinking to build Salesforce Solutions that meet the business requirements.
    • This individual will take responsibility for all development work ensuring code meets their prescribed quality control standards. They will interact and work with other team members to manage expectations, schedules, technical direction, and quality assurance.

    DUTIES:

    • Convert Business Requirements into Salesforce functionality.
    • Ensure that the Salesforce code base and data model remains coherent and well documented according to prescribed quality control standards set by the Technical Architect.
    • Laise with the Developer Manager, Delivery Manager, and other team members to coordinate all aspects during delivery of solutions.
    • Stay up to date with the code standards, processes and teach other developers how to incorporate new trends and methodologies.
    • Learn and upskill on other technology platforms that can be implemented as the Company grows.
    • Develop and implement unit and scenario testing for the existing code base and for new functionality.

    REQUIREMENTS:

    Qualifications

    • Bachelor’s degree in computer science, Information Technology, or a related field with distinction.
    • Salesforce Certified Platform Developer I.
    • Salesforce Certified Administrator (Useful for understanding Salesforce configuration).

    Experience

    • 0 – 2 years of Salesforce development experience (entry-level role, but internships and self-learning can be beneficial).

    Experience with Salesforce declarative tools, such as:

    • Validation Rules & Formula Fields
    • Custom Objects & Fields
    • Basic knowledge of Apex (Salesforce’s programming language):
    • Writing simple triggers and classes
    • Understanding governor limits
    • Familiarity with Lightning Web Components (LWC) or Aura Components.
    • Basic understanding of SOQL and SOSL.
    • Exposure to integrations using REST/SOAP APIs.
    • Experience working with version control systems.
    • Understanding of Agile development methodologies.

    ATTRIBUTES:

    • Strong structured thinking and problem-solving ability.
    • Organises activities to ensure proper completion in a timely manner.
    • Effectively schedules time by assigning priorities to daily/weekly/monthly work activities.
    • Avoids crises through systematic planning and follow through.
    • Strong interpersonal skills with individuals and groups.
    • Presents ideas in a clear and concise manner to individuals or groups.
    • Maintains discretion and confidentiality in communications with others.
    • Actively listens to others, gives appropriate feedback, and makes them feel comfortable.
    • Completes work appropriately to meet the needs of internal colleagues and external clients.
    • Demonstrates a commitment to consistent excellence.
    • Ensures that service meets quality expectations of the company and clients.
    • Keeps up to date with field of expertise and uses such knowledge effectively.
    • Serves as a “resources person” on whom others rely on for advice.
    • Use all the resources at your disposal to be able to answer questions and deliver on promises.

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    Utility Analyst – In-Office – Hyde Park – JHB

    ENVIRONMENT:

    • A leading provider of integrated real estate services across Africa and the Middle East is seeking a Utility Analyst to analyse utility-related reports while ensuring all technical requirements are met.
    • The role also includes providing support and training across the full utility management spectrum. Key drivers of work volume include the number of accounts managed and the complexity of reporting requirements.
    • The role requires close collaboration with internal stakeholders, including Utility Specialists, Controllers, Administrators, and the Council Liaison team, as well as external stakeholders such as contractors and clients.

    DUTIES:

    • Assist in analysis and reporting of technical information to ensure accurate monthly
    • Assist with identifying and ensuring optimal operational efficiencies that includes but not limited to check metering validations.
    • Assist in identifying training and development
    • Analyse data that is essential to the reporting of ESG data to the
    • Assist leasing team(s) with verification and resolution of utility related
    • Communicate, investigate and resolve queries via phone, email and/or meetings to be

    REQUIREMENTS:

    • Minimum of Grade 12 or equivalent qualification and/or training 5+ years relevant experience in the utility field
    • Knowledge of South African Municipal procedures and accounting processes
    • Detailed knowledge and experience working with Municipal and Eskom tariffs and bylaws
    • PC And Functional Skills Required
    • Must have Computer literacy: MS Office – Excel Advanced, Outlook and Word
    • Communication and Influencing Planning and Organising Analytical Thinking

    ATTRIBUTES:

    • Attention to Details Problem solving Decision making
    • Financial and Business Acumen Attention to detail and Accuracy Performance Focus
    • Tolerance for Stress

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    Systems Operations Analyst – Hybrid – JHB

    ENVIRONMENT:

    • Our client is focused on building more than just software; they are driving the next generation of banking technology by enabling financial institutions to launch innovative, compliant digital products with greater speed and reliability.
    • They are seeking a Systems Operations Analyst to join their SysOps team in a mid-level technical support capacity, responsible for maintaining the day-to-day health, stability, and reliability of their critical operational systems.
    • This role extends beyond first-line support and requires strong analytical and problem-solving capabilities, including independent investigation, root cause analysis, and the ability to resolve complex integration and data-related issues across platforms such as Salesforce, Synatic, and Grax.
    • The successful candidate will be expected to manage support tickets end-to-end, communicate findings effectively to both technical and non-technical stakeholders, and contribute to the continuous improvement of operational processes. The role operates within a fast-paced fintech environment where accuracy, accountability, and responsiveness are essential.

    DUTIES:

    • Diagnosing and resolving critical system issues across Salesforce, Synatic, and integrated platforms.
    • Investigating root causes of recurring integration failures and documenting findings in the support board.
    • Developing and maintaining runbooks and checklists for recurring operational problems.
    • Monitoring daily system health and proactively escalating risks to the team lead.
    • Performing user administration tasks in Salesforce, including profiles, roles, permission sets, and deactivations.
    • Executing bulk data updates via Salesforce data tools or back-end scripts using Apex and SOQL.
    • Triaging and managing support tickets through the full lifecycle, including investigation, resolution, and closure.
    • Collaborating with developers and business operations teams on bug investigations and change implementations.
    • Configuring and troubleshooting Synatic flows, buffers, and integration runs.
    • Producing clear written summaries of technical findings for both technical and non-technical stakeholders.
    • Supporting new staff onboarding by setting up system access and providing basic platform orientation.

    REQUIREMENTS:

    • At least 1 year of experience in a SysOps or technical support role.
    • At least 1 year of hands-on Salesforce experience (administration, SOQL, data tools).
    • Exposure to integration or ETL tooling, with Synatic experience advantageous.
    • Working knowledge of Grax or similar data backup and recovery platforms.
    • Ability to write or read basic code or scripts, including Apex, JavaScript, and SQL.
    • Proficiency in Salesforce administration and reporting.
    • Strong troubleshooting and analytical skills.
    • Excellent written communication skills, with the ability to document technical findings clearly.
    • Ability to manage multiple concurrent investigations under pressure.
    • Exceptional attention to detail and a proactive approach to problem identification.
    • Relevant diploma or degree in IT, Computer Science, Information Systems, or equivalent.

    The analyst will be expected to develop proficiency across the following platforms:

    • Salesforce — Primary CRM and operational platform used for administration, SOQL queries, data management, and Apex monitoring.
    • Synatic — ETL and integration platform used for flow monitoring, run management, buffer operations, and error investigation.
    • Grax — Salesforce data backup and recovery platform used for monitoring backup jobs and restoring data where required.

    Working with Claude (AI-Assisted Support)

    • The SysOps team works with Claude, an AI assistant, to accelerate ticket investigation and resolution — from tracing Salesforce bugs and debugging Synatic flows to drafting findings and escalation notes.
    • Candidates comfortable working alongside AI tooling will be well-positioned to excel in this role.

    ATTRIBUTES:

    • Independent and self-directed — able to investigate issues without constant supervision.
    • Detail-oriented — thorough in documentation, root cause analysis, and testing.
    • Communicates clearly — writes structured investigation summaries for varied audiences.
    • Collaborative — works effectively with developers, business operations, and team leads.
    • Resilient under pressure — maintains quality and urgency in a high-volume support
    • Continuous learner — stays current with platform changes and proactively upskills.

    go to method of application »

    Senior Support Engineer (Hyper-V, Exchange, M365) (CPT Onsite)

    ENVIRONMENT:

    • A dynamic Internet Service & Network Specialist seeks a strong technical Senior Support Engineer with proven Microsoft Hyper-V exposure/experience to join its Western Cape division.
    • Your core role will be to provide 2nd Line Server Support within the server management and support layer, with a primary focus on Windows environments, while also addressing more complex issues within the end-user computing space.
    • The successful incumbent must have Matric/Grade 12, a suitable IT tertiary qualification with an MCSE Certification and any of the following Certifications: VMware vSphere, MS Hyper-V / MS infrastructure: Active Directory, etc. You will require around 10 years’ experience supporting datacentre software in a senior position

    DUTIES:

    • Provide 2nd Line Server Support within the server management and support layer, with a primary focus on Windows environments, while also addressing more complex issues within the end-user computing space.
    • Responsible for initial diagnosis and triage across broader infrastructure components prior to escalation to 3rd Line Support or relevant resolver groups.
    • This is a dedicated, customer-aligned and billable resource under Managed Services contractual obligations, accountable for delivering consistent operational support, maintaining service stability, and meeting defined performance standards.
    • Provide Hyper-V, Exchange and cloud infrastructure support.

    KPAs –

    • Hyper-V support and proactive management.
    • Exchange support and proactive management.
    • Microsoft 365 support.
    • Proactive analysis of system health within depth reporting.
    • Preventative maintenance.
    • Architect new solutions.
    • Assist with escalations from 2nd Line Support Engineers.

    REQUIREMENTS:

    Qualifications –

    • Matric / Grade 12 (Compulsory).
    • Tertiary IT qualification.
    • MCSE / VMware vSphere, MS Hyper-V / MS infrastructure: Active Directory, Exchange, SQL, SCCM Certifications.

    Experience/Skills –

    • At least 10 + years’ experience supporting datacentre software in a senior position.
    • Business Process in the IT industry.
    • Ability to identify and understand problems and find suitable solutions.
    • Conscious of delivering solutions on time.
    • Able to clearly articulate problems and solutions with the technical team.
    • Analytical skills.
    • Problem-solving.
    • Self-managed.
    • Teamwork.
    • Own reliable transport and driver’s license.

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    Team Lead: EUC (CPT Onsite)

    ENVIRONMENT:

    • OVERSEE incident and request management performance, ensuring all EUC SNOW tickets are managed efficiently within agreed service levels as the next Team Lead: EUC wanted by a dynamic Internet Service & Network Specialist.
    • You will also ensure adherence to ITIL processes while driving team productivity, workload distribution, and collaboration between technical support teams to ensure timely resolution of issues.
    • The ideal candidate must have Matric/Grade 12, a suitable IT tertiary qualification with Microsoft MCSA 2016 or equivalent and ITIL v2 Foundation.
    • You will also require 10 + years’ experience supporting datacentre software including with Microsoft Exchange 2010 or higher, Active Directory, Hyper-V & extensive experience supporting multi-Vendor Hardware platforms.

    DUTIES:

    • Oversee incident and request management performance, ensuring all EUC SNOW tickets are managed efficiently within agreed service levels.
    • Ensure adherence to ITIL processes, operational procedures, and escalation frameworks while maintaining clear visibility of service performance.
    • In addition to operational oversight, the role drives team productivity, workload distribution, and collaboration between technical support teams to ensure timely resolution of issues.
    • A strong focus is placed on proactive service improvement, identifying risks, opportunities, and initiatives that enhance customer experience and operational efficiency.

    Escalation Management –

    • Assist with escalations from 1st and 2nd Line Support Engineers.
    • Provide 2nd to 3rd line datacentre, network, and security support.
    • Where needed, escalate to 3rd Line timeously to maintain SLA commitments, ensuring to retain ownership of the ticket.
    • Manage and drive to resolution escalated incidents, problems, and requests.
    • Professionally respond to and resolve / fulfil all incidents and service requests assigned.

    Problem solving –

    • Remediate technical issues identified by audit risk findings and monthly reporting.
    • Analyse and solve common and complex problems through reasoning, troubleshooting and innovative thinking.
    • Professionally respond to and resolve / fulfil all incidents and service requests assigned.
    • Own Root Cause Analysis and Problem Management.
    • Provide advanced-level of desk side support for desktop-related technical issues.
    • Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.

    Service Improvement –

    • Identify opportunities to innovate, extend and enhance service delivery.
    • Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
    • Track and monitor service levels and implements action plans to improve.

    Proactive follow-up on escalated issues –

    • Participate, lead, and initiate various projects to continually improve the customer environment.
    • Proactive analysis of the customer environment to identify risks, opportunity for improvement and value which can be derived.
    • Gauge the effectiveness.

    Documentation –

    • Adherence to process.
    • Operate within process controls and apply due diligence in following standard operating procedures.
    • Ensure that complete and accurate resolution descriptions are captured for each ticket.
    • Ensure adherence to all customer and internal policies, procedures, and standards.

    Creation –

    • Create and update documentation related to installation procedures and troubleshooting.
    • Create system documentation for technologies, including installation, configuration, and appropriate troubleshooting steps.

    Maintenance –

    • Ensure that all applicable site documentation and standard operating procedures are maintained up to date.

    Relationship Management –

    • Develop and maintain a professional working relationship in support of the Service Delivery Manager with the following: Clients, End-users, Supporting teams and 3rd party vendors.
    • Communicate oral or written feedback and technical information to all levels.
    • Regularly follow-up on outstanding queries with other entities who are involved with specific requests.
    • Manage customer satisfaction through effectively communicating and managing customer expectations.

    REQUIREMENTS:

    Qualifications –

    • Matric Grade 12 (Compulsory).
    • Tertiary IT qualification.
    • Microsoft MCSA 2016 or equivalent.

    Experience/Skills –

    • A least 10 + years’ experience supporting datacentre software.
    • Extensive experience supporting Microsoft Exchange 2010 or higher.
    • ITIL v2 Foundation.
    • Extensive experience supporting Active Directory and Hyper V.
    • Extensive experience supporting multi-Vendor Hardware platforms.
    • Good understanding of server environment.
    • Business process in the IT industry.
    • Own reliable transport and driver’s license.

    ATTRIBUTES:

    • Self-starter with a proven track record and contactable references.
    • Ability to identify and understand problems and find suitable solutions.
    • Analytical skills.
    • Conscious of delivering solutions on time.
    • Problem-solving and the ability to clearly articulate problems and solutions with the technical team.
    • Adherence to strict IT Policies.
    • Teamwork.

    go to method of application »

    Automotive Service Documentation and CAD Technician – Durbanville – Cape Town – Onsite

    ENVIRONMENT:

    • An Engineering Service Provider in Durbanville is seeking an experienced draughtsman to perform the tasks of an Automotive Service Documentation and CAD Technician.
    • This requires working closely with Lead Engineers and possessing the ability to fit into the DNA of the company culture that is dynamic and embraces change. Apart from being a contained and well-rounded person with a high EQ level, he/she will be required to deal with complexity in a fast-paced environment.
    • The person needs to be a self-starter with attention to detail and bring a positive energy to the work environment, with a willingness to excel in the role. This position will support the development and maintenance of service documentation and CAD data for commercial vehicle systems.
    • The role involves working closely with engineering teams using Siemens NX and Teamcenter to create technical documentation, manage CAD data, support design integration, and ensure compliance with engineering standards.
    • The ideal candidate is passionate about automotive engineering, highly organized, adaptable in a fast-paced environment, and experienced in 2D/3D CAD drafting and technical administration.

    DUTIES:

    Service Documentation (Core function)

    • Use Siemens NX and -Teamcenter to create and maintain Service Documentation of Truck Chassis Systems such as cab, chassis and/or power train components.
    • Assign VMRS codes to OEM truck parts on Teamcenter.
    • Publish Service Documentation to the customer database.
    • Communicate with customer representatives regarding technical and project requirements
    • Plan daily tasks, keep a record of task status, and create reports.
    • Interface with Design Engineering to understand the design intent of the relevant Truck
    • Other tasks that might be required in line of duty

    CAD Drafting (Potential Function)

    • Design and integration of mechanical or electro-mechanical equipment 3D CAD design of sheet metal components, formed piping, hose routing etc.
    • Creating 2D manufacturing drawings that include tolerance assignment, welding symbols, GD&T
    • Creating complex CAD assemblies of systems, layout/assembly drawings
    • Setting up bills of materials

    CAD Quality Control (Potential Function)

    • Operate Siemens NX and Team Center
    • Learn customer Engineering Standards and Processes
    • Review Engineering CAD Models and Drawings for adherence to standards
    • Provide feedback to engineers regarding standards
    • Develop and execute non-design intent technical verification activities on engineers’ CAD files
    • Provide input into the continuous improvement of CAD processes and standards
    • Training Engineering standards to new employees
    • Recording CAD and customer standard-related knowledge and experience in a body of knowledge

    General Administration

    • Assist with planning, tracking, and reporting of service team activities.
    • Contributing to the overall administrative housekeeping and timeous OKR metrics.

    REQUIREMENTS:

    • Internationally recognized or South African matric (Grade 12/NQF Level 5)
    • Recognized industry technical qualification (2yrs minimum duration)
    • Two to Five full-time 3D and 2D CAD experience, post qualification, in any mid-to-high-end CAD Software (Solid works, Solid Edge, Siemens, Creo, Inventor)
    • Previous experience in the design and integration of automotive components and a sound knowledge of Siemens NX will be an advantage.
    • Be able to show relevant experience in: Manufacturing process exposure (Welding, Sheetmetal, Pipe bending, Harness manufacturing)

    ATTRIBUTES:

    • Attention to detail
    • Excellent in task management
    • Ability to work under pressure and handle priority changes
    • Passionate about automotive engineering and CAD design
    • Excellent written and verbal communication (English)
    • Computer literacy (Outlook, Excel, Word, PowerPoint)
    • Passionate about efficient and effective administration

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    CAD Quality Controller – Durbanville – Cape Town – Onsite

    ENVIRONMENT:

    • Our client who specializes in end-to-end engineering for medium – and heavy-duty platforms is looking for a CAD Quality Coordinator to form part of their engineering team, with the ability to fit into the DNA of their company culture that is dynamic and embraces change.
    • Apart from a contained and well-rounded person with a high EQ level, he/she will be required to deal with complexity in a fast-paced environment. The person needs to be a self-starter with attention to detail and bring a positive energy to the work environment, with a willingness to excel in their role.
    • The CAD Quality Controller is responsible for ensuring that engineering CAD models and drawings comply with company and customer standards, processes, and quality requirements.
    • The role involves reviewing and verifying CAD data using Siemens NX and Teamcenter, identifying deviations from established standards, and providing feedback to engineers to ensure accuracy, consistency, and manufacturability.
    • The CAD Quality Controller also contributes to the continuous improvement of CAD processes, supports the documentation of engineering knowledge, and assists in training team members on applicable engineering standards and best practices.

    DUTIES:

    CAD Quality Control

    • Operate Siemens NX and Team Center
    • Learn customer Engineering Standards and Processes
    • Review Engineering CAD Models and Drawings for adherence to standards
    • Provide feedback to engineers regarding standards
    • Develop and execute non-design intent technical verification activities on engineers’ CAD files
    • Provide input into the continuous improvement of CAD processes and standards
    • Training Engineering standards to new employees
    • Recording CAD and customer standard related knowledge and experience in a body of knowledge

    REQUIREMENTS:

    • South African matric (Grade 12/NQF Level 5)
    • Recognized industry technical qualification (2yrs minimum duration)
    • Two years full-time 3D and 2D CAD experience, post qualification, in any mid-to-high-end CAD Software (Solid works, Solid Edge, Siemens, Creo, Inventor)
    • Previous experience in the design and integration of automotive components and a sound knowledge of Siemens NX will be an advantage.

    Be able to show relevant experience in:

    • Manufacturing process exposure (Welding, Sheetmetal, Pipe bending, Harness manufacturing)
    • Working knowledge of, or demonstrated interest in, the practical application of AI-enabled tools to support CAD quality control activities, including CAD model and drawing compliance checks, engineering standards verification, documentation accuracy, engineering data quality within
    • South African matric (Grade 12/NQF Level 5)
    • Recognized industry technical qualification (2yrs minimum duration)
    • Two years full-time 3D and 2D CAD experience, post qualification, in any mid-to-high-end CAD Software (Solid works, Solid Edge, Siemens, Creo, Inventor)
    • Previous experience in the design and integration of automotive components and a sound knowledge of Siemens NX will be an advantage.
    • Be able to show relevant experience in:
    • Manufacturing process exposure (Welding, Sheetmetal, Pipe bending, Harness manufacturing)
    • Working knowledge of, or demonstrated interest in, the practical application of AI-enabled tools to support CAD quality control activities, including CAD model and drawing compliance checks, engineering standards verification, documentation accuracy, engineering data quality within PDM systems, and the identification of potential deviations or quality risks in an automotive engineering environment.

    ATTRIBUTES:

    • Attention to detail
    • Excellent in task management
    • Ability to work under pressure and handle priority changes
    • Passionate about automotive engineering and CAD design
    • Excellent written and verbal communication (English)
    • Computer literacy (Outlook, Excel, Word, PowerPoint)

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    AI Solutions Lead Engineer – Durbanville – Cape Town – Onsite

    ENVIRONMENT:

    • Our client who specializes in end-to-end engineering for medium and heavy-duty platforms is seeking a business-oriented, innovation-driven problem solver to join them as an AI Solutions Lead Engineer.
    • The ideal candidate will have a deep understanding of how manufacturing and engineering businesses operate and how complex workflows function, bringing structured problem-solving and hands-on thinking to the table. This position is business-driven and focused on operational strategy, engineering product ownership, and innovation.
    • It is not a software or coding position. It is specifically not suited to persons pursuing programming or data science, as it does not involve coding or technical model deployment; it does, however, require owning prompt design, decision thresholds, curated knowledge inputs, response structures, and evaluation criteria.

    DUTIES:

    AI Strategy & Opportunity Identification

    • Identify high-value AI use cases across engineering, operations, HR, finance, and business development functions
    • Engage with teams and map workflows to uncover opportunities for productivity improvement, automation, business insights, and competitive advantage
    • Analyse industry and business trends and translate opportunities and challenges into structured problem and solution statements
    • Assess operational processes, constraints, and technologies to determine AI solution viability
    • Design, pilot, and refine AI-enabled workflows in collaboration with business stakeholders

    Business Case Development

    • Prioritise AI opportunities based on business impact, effort, and speed to value
    • Develop ROI-driven business cases aligned with operational objectives
    • Present recommendations and strategic opportunities to senior leadership and stakeholders

    Stakeholder & Vendor Management

    • Identify, evaluate, and collaborate with AI vendors, technology providers, and subject matter experts
    • Act as the primary liaison between business units and AI delivery teams
    • Translate business requirements into solution objectives and requirements
    • Ensure solutions remain aligned with agreed business outcomes

    AI Solution Implementation & Change Management

    • Lead discovery, design, pilot, and rollout activities for AI initiatives
    • Define success metrics and monitor implementation progress
    • Identify and remove execution roadblocks
    • Develop and deliver training programmes to support AI adoption and capability development
    • Drive organisational change management and user engagement initiatives

    Innovation & AI Advocacy

    • Promote practical understanding and adoption of AI across the organisation
    • Facilitate workshops, demonstrations, and awareness sessions
    • Encourage innovation, experimentation, and continuous improvement practices
    • Foster a culture of AI-enabled business transformation

    AI Solution Governance & Management

    • Oversee AI tools, licensing, access management, and approved use cases
    • Monitor adoption, effectiveness, compliance, and risk associated with AI solutions
    • Drive corrective actions where required
    • Ensure AI solutions remain scalable, practical, and aligned with business objectives

    AI Market Research & Technology Evaluation

    • Monitor emerging AI technologies, tools, and industry developments
    • Evaluate new AI platforms and capabilities against business requirements
    • Identify practical, high-value innovations for implementation
    • Ensure the organisation remains competitive and current in AI adoption

    AI Product Ownership

    • Own the engineering AI product vision, roadmap, and backlog priorities
    • Prioritise specialist-agent capabilities and AI use cases based on business value and urgency
    • Define MVP requirements and phased delivery approaches
    • Collaborate with technical teams on feasibility, dependencies, and delivery planning

    Specialist-Agent Management

    • Define specialist-agent prompts, thresholds, knowledge sources, response structures, and evaluation criteria
    • Manage specialist-agent content and domain configurations
    • Establish escalation, abstention, and human-review requirements
    • Participate in specialist-agent tuning and optimisation initiatives

    Knowledge Management & Engineering Content Ownership

    • Curate engineering knowledge repositories, standards, taxonomies, and authoritative information sources
    • Maintain source quality and knowledge governance practices
    • Identify and nominate engineering content for AI knowledge integration

    SME Validation & Continuous Improvement

    • Lead subject matter expert validation and review processes
    • Identify knowledge gaps and opportunities for enhancement
    • Define feedback mechanisms, review queues, and continuous improvement processes
    • Support learning-loop initiatives for ongoing AI optimisation

    Use-Case Analysis & Solution Design

    • Participate in AI use-case intake, classification, and evaluation processes
    • Assess whether solutions require deterministic automation, probabilistic AI reasoning, or hybrid approaches
    • Contribute domain expertise to workflow orchestration and routing design

    Adoption & Benefits Realisation

    • Drive AI adoption, user engagement, and behavioural change initiatives
    • Monitor KPI achievement and business value realisation
    • Collect user feedback and identify improvement opportunities
    • Ensure AI initiatives deliver measurable business outcomes and operational benefits

    REQUIREMENTS:

    Qualifications, Experience and Skills:

    • Bachelor’s or Master’s degree in Business, Engineering, Innovation, Operations, or a related field.
    • 5+ years of experience in operations, product development, innovation, continuous improvement, or business transformation preferably in manufacturing or engineering environments.
    • Proven ability to lead cross-functional initiatives and manage external technology partners.
    • Fluent in English, with exceptional written, verbal, and interpersonal communication skills, capable of engaging confidently across technical and executive audiences.
    • Experience in product ownership, backlog management, or business analysis able to define requirements, prioritise work, and track outcomes.
    • Able to influence technical and business domains.

    ATTRIBUTES:

    • Strong business instincts and engineering curiosity.
    • Naturally curious, hands-on, and relentless about solving real problems.
    • Not afraid of technology, but more focused on what it enables rather than how it works under the hood.
    • Attention to detail and accuracy in work.
    • Ability to handle confidential information with discretion.
    • Excellent organisational and multitasking abilities.
    • Outstanding time management skills.
    • Willingness to travel internationally

    go to method of application »

    Senior Java Engineer (Data Engineering) (CPT Hybrid)

    ENVIRONMENT:

    • WORK on cutting-edge Data Engineering projects of a US-based growing premium Software Product and Consulting Services company seeking a Senior Java Engineer with strong Data Engineering.
    • You will be focused on executing critical enterprise data retention, migration, and privacy enhancement projects. This role combines robust Software Engineering capabilities with technical leadership skills to deliver production-quality solutions at petabyte scale.
    • The successful candidate must have a Masters/Bachelors Degree in Computer Science/Engineering or related field with 10 years Data Engineering/Software Engineering experience with 4-7 years technical leadership.
    • You will also need advanced proficiency in Scala or Java programming language with modern build systems (Gradle or Maven) & proven expertise in large-scale data migration and ETL pipeline development.

    DUTIES:

    Data Engineering & Migration Leadership –

    • Design and implement large-scale data migration strategies for identity transformation across multi-petabyte datasets.
    • Build comprehensive data lineage mapping and validation systems to ensure migration accuracy and data integrity.
    • Develop scalable data transformation solutions supporting both batch and streaming processing with parallel pipeline orchestration.
    • Implement advanced monitoring and observability solutions for data pipeline performance and system health tracking.
    • Create testing and validation frameworks to ensure data accuracy and consistency during complex migrations.

    Technical Leadership & Engineering Excellence –

    • Provide technical leadership for data migration initiatives, taking responsibility for critical system components and project phases.
    • Mentor Engineers through pair programming, code reviews, and collaborative data pipeline development.
    • Lead technical design discussions for complex data migrations and create solutions meeting enterprise requirements.
    • Demonstrate deep expertise in Data Engineering lifecycle management, from migration planning through deployment and operational support.
    • Drive technical work forward by identifying and removing blockers, enabling continuous delivery of value.
    • Collaborate effectively with stakeholders across disciplines, ensuring alignment and successful project outcomes.

    REQUIREMENTS:

    Qualifications –

    • Masters or Bachelors Degree or equivalent experience in Computer Science, Engineering, or related field.

    Experience/Skills –

    • 10 Years Data Engineering/Software Engineering experience with 4-7 years technical leadership.
    • Proven expertise in large-scale data migration and ETL pipeline development.
    • Advanced proficiency in Scala or Java programming language with modern build systems (Gradle or Maven).
    • Expertise in distributed file systems (HDFS) or cloud object storage (S3, GCS).
    • Experience with cloud data platforms (AWS, GCP, Azure, or Databricks).
    • Hands-on experience with AWS EKS (Kubernetes) for containerized data processing environments.
    • Understanding of data privacy, security, and compliance requirements (GDPR experience preferred).
    • Strong knowledge of data structures, algorithms, and distributed systems design principles.

    Preferred to haves –

    • Experience with Scala or Python for data processing applications.
    • Experience with Apache Spark or PySpark for large-scale data processing and analytics.
    • Experience with Hadoop ecosystem including HDFS, MapReduce, and related tools.
    • Experience working in Enterprise Engineering environments with large-scale tools and development processes.
    • Experience with data lineage analysis, dependency mapping, and data validation frameworks.
    • Identity Management experience in large-scale distributed systems.
    • Experience with modern data formats like Apache Iceberg, Parquet, ORC, or Avro.
    • Proficiency in streaming platforms like Apache Kafka or AWS Kinesis.
    • Hands-on experience with observability tools (Prometheus, Grafana, Spark UI).

    go to method of application »

    Senior Java Backend Developer (AWS) – Remote

    ENVIRONMENT:

    • Our client is an innovative, fast-growing tech company that provides a cutting-edge Customer Data Platform (CDP) specifically built for the global telecommunications sector. They unlock real-time, high-volume subscriber data to help mobile network operators instantly deliver personalized customer experiences. Unlike anything else in the industry, their platform processes billions of events daily.
    • They are looking for an experienced Java Backend Developer who loves high-scale engineering, clean code, and solving complex data routing challenges. As a Senior Backend Developer, you will take ownership of designing, building, and scaling their core server-side logic.
    • You will focus on developing high-throughput, low-latency microservices that ingest and process massive telecom data streams. Working in an agile, fully remote team, you will collaborate closely with Data Engineers, UI Engineers, and Solutions Architects to keep their SaaS platform robust, secure, and incredibly fast.

    DUTIES:

    • Core Backend Development: Design, develop, test, and maintain robust, scalable backend applications and RESTful APIs using Java and modern frameworks.
    • High-Volume Architecture: Build and optimize low-latency microservices capable of handling highly transactional real-time data streaming and event processing.
    • Data Integration: Collaborate with data engineering teams to transform, route, and efficiently store complex customer data profiles.
    • Cloud & DevOps: Deploy and manage microservices within cloud environments (primarily AWS), utilizing Docker containerization and supporting CI/CD automation pipelines.
    • Engineering Excellence: Ensure designs strictly comply with performance, scalability, and security specifications. Write clean, readable, and highly testable code.
    • Code Quality & Mentorship: Lead code reviews, enforce coding standards, and help mentor mid-level and junior developers in the team.
    • Continuous Improvement: Investigate alternative technologies, frameworks, and architectural patterns to keep pushing the platform’s capabilities forward.

    REQUIREMENTS:

    Experience:

    • 10+ years of hands-on Java development experience (Java 11/17+).
    • Market-average experience with AI-assisted development tools such as Claude Code, GitHub Copilot, Cursor, Windsurf, or similar code-generation platform.
    • Proven track record of building and optimizing distributed backend systems that process big data or high-throughput events.

    Technical Skill Set:

    • Core Language: Deep mastery of Java (Java 11 / 17 or higher preferred) and Object-Oriented Design patterns.
    • Frameworks: Extensive experience with the Spring Ecosystem, specifically Spring Boot, Spring Security, and Spring Data.
    • Data & Streaming: Solid understanding of event-driven architectures and real-time streaming tools (e.g., Apache Kafka, AWS Kinesis, or similar).
    • Cloud Environment: Hands-on experience working natively with AWS services (EC2, ECS, EKS, Lambda, S3, or DynamoDB).
    • Databases: Strong knowledge of SQL/NoSQL systems and ORM frameworks like Hibernate or JPA.
    • Containers & Tools: Familiarity with Git, Maven/Gradle, and containerization via Docker or Kubernetes.
    • Testing: Strong commitment to test-driven development (TDD), unit testing (JUnit, Mockito), and integration testing.

    ATTRIBUTES:

    • Excellent analytical and problem-solving mindset—thrives on tracking down bugs in distributed systems.
    • Strong communication and collaboration skills, comfortable working in a highly autonomous, fully remote team environment.
    • An agile mindset with a focus on delivering incremental, high-quality features against timeline goals.

    go to method of application »

    Junior SQL Database Administrator (DBA) (CPT)

    ENVIRONMENT:

    • A thriving Managed Service Provider is looking for a strong technical Junior SQL Database Administrator (DBA) with 2-3 years’ relevant experience to join its team.
    • You will design, implement, maintain, and optimize database systems.
    • This role is critical to ensuring high availability, performance, and security of data infrastructure while supporting business-critical applications.
    • The ideal candidate must be a strong problem-solver – able to manage multiple priorities and have a Bachelor’s Degree in Computer Science/IT or related field with strong skills in at least one major RDBMS namely: SQL Server, Oracle, PostgreSQL, MySQL as well as be proficient with PowerShell, Bash, Python & have experience with cloud database platforms such as AWS RDS, Azure SQL & Google Cloud SQL.

    DUTIES:

    • Design, install, configure, and maintain database systems (e.g., SQL Server, Azure, Oracle, MySQL, PostgreSQL).
    • Monitor database performance and implement tuning strategies to ensure optimal efficiency (reindexing, statistical updates, query store, activity monitor).
    • Ensure high availability and disaster recovery solutions (backup, replication, clustering, mirroring, log shipping).
    • Manage database security, access control, and compliance with data protection standards.
    • Troubleshoot and resolve database issues, outages, and bottlenecks. Full understanding of DMVs and SQL Server Profiler.
    • Collaborate with Development teams to optimize queries and database design.
    • Automate routine database tasks and deployments.
    • Perform capacity planning and scalability assessments.
    • Maintain documentation for database architecture, processes, and procedures.
    • Work on database-related projects.

    REQUIREMENTS:

    • Bachelor’s Degree in Computer Science, Information Technology, or related field (or equivalent experience).
    • 2 – 3 Years experience as a Database Administrator or similar role.
    • Strong expertise in at least one major RDBMS (e.g., SQL Server, Oracle, PostgreSQL, MySQL).
    • Experience with performance tuning, indexing, and query optimization.
    • Knowledge of backup/recovery strategies and high-availability architectures.
    • Proficiency in scripting (e.g., PowerShell, Bash, Python).
    • Experience with cloud database platforms (e.g., AWS RDS, Azure SQL, Google Cloud SQL).
    • Strong understanding of data security and compliance standards.

    Preferred to haves –

    • Experience with database automation and DevOps practices.
    • Familiarity with NoSQL databases (e.g., MongoDB, Cassandra).
    • Knowledge of containerization (Docker, Kubernetes).
    • Experience with monitoring tools and performance dashboards.
    • Relevant Certifications (e.g., Oracle Certified Professional, Microsoft Certified: Azure Database Administrator).

    ATTRIBUTES:

    • Strong problem-solving and analytical skills.
    • Excellent communication and collaboration abilities.
    • Attention to detail and a proactive mindset.
    • Ability to manage multiple priorities in a fast-paced environment.

    go to method of application »

    Hardware Design Engineer (Digital Analog VHDL) (Centurion)

    ENVIRONMENT:

    • THE technical expertise of a Hardware Design Engineer is wanted by a leading provider of Electronic Systems to develop common and reusable HDL library building blocks based on industry standards (VHDL).
    • You will also design high-speed digital hardware using technologies such FPGA SOC’s, be involved in Mil Spec Power Supply design while liaising with the Project Management team.
    • The successful incumbent must possess a B.Eng. Degree in Electronics with 5 years’ experience in Design documentation (requirement capture to testing capture), Hardware bring-up (testing and debugging) & VHDL Coding and industry practices and standards.

    DUTIES:

    • Develop common and reusable HDL library building blocks based on industry standards (VHDL).
    • Design of high-speed digital hardware using technologies such FPGA SOC’s.
    • Design of test environments using tools such as ModelSim.
    • Mil Spec Power Supply design.
    • Low Signal Amplification.
    • Photo diode detector / Laser diode driving circuits.
    • Create and maintain development documentation according to the Hardware Development process (Requirements, Design Descriptions and Test Documentation).
    • Configuration and version control of the baselines.
    • Interface with the Project Management team and provide feedback on progress and schedule.

    REQUIREMENTS:

    Qualifications –

    • Eng. Degree (Electronics).

    Experience/Skills –

    • 5 Years’ experience in any of the three categories –
    • Design documentation (requirement capture to testing capture).
    • Hardware bring-up (testing and debugging).
    • Skilled in VHDL Coding and industry practices and standards.
    • FPGA based Hardware Design experience.
    • Skilled in Analog/Power Supply design.
    • Test, Integration and Debug skills.

    Advantageous –

    • Relevant Honours and Masters Degree
    • Firmware VHDL / HDL Designer, ModelSim
    • Xilinx RFSOC
    • Hyper lynx for PCB analysis
    • High-speed A2D interfacing to FPGAs, transceivers
    • Analog design includes Mil Spec Power Supply design
    • Fiber communication
    • EMI design concepts
    • Fault finding skills

    ATTRIBUTES:

    • Leadership: Guides and mentors Junior Engineers, making decisions, and driving the project forward.
    • Working Autonomously: Is self-reliant in solving complex problems without constant supervision.
    • Forthcoming: Proactively shares ideas, concerns, and feedback with the team.
    • Oral and Written Communication: Effectively conveying technical concepts and project updates to stakeholders.
    • Enthusiasm: Shows a genuine passion for Engineering and stays motivated in challenging situations.
    • Meeting Deadlines: Prioritizes tasks effectively and manages time to ensure project milestones are met.

    go to method of application »

    Systems Engineer (EW, DOORS) (Centurion)

    ENVIRONMENT:

    • A leading provider of Electronic Systems seeks a strong Systems Engineer whose primary focus will be on requirements management and interfacing between sub systems and speciality Engineers within the systems development process.
    • You will analyse requirements to ensure completeness, feasible, ensure requirements are verifiable and can be validated, traceable and aligned between sub systems, ensuring test requirements are available on system, sub system and item levels. The role will also require that you elicit, document and manage requirements from Technical Product Managers.
    • You will need a B.Eng. / BSc Engineering Degree / similar tertiary qualification and Systems Engineering courses with 3+ years’ experience in development, (preferable in the Military EW domain for Airborne and/or Naval and/or Land) & prior experience with DOORS (or similar Requirements Management tool).

    DUTIES:

    • Your role includes sub system requirements management, sub system integration, system testing, technical problem solving, configuring hardware and software components according to the specified requirements, diagnosing and resolving technical issues that arise in systems or sub systems.
    • Analyse requirements to ensure completeness, feasible, requirements are verifiable and can be validated, traceable and aligned between sub systems.
    • Ensure test requirements are available on system, sub system and item levels.
    • Be responsible for requirements management, using Product SRS from the compilation of deliverable documents to performing the functional analysis and defining interfaces.
    • Elicit, document and manage requirements from Technical Product Managers.
    • Determine sub system requirements and provide technical feedback to the relevant Product and Technical Product Managers.

     

    Technical Management –

    • Manage the product verification and validation process including testing, in conjunction with internal stakeholders.
    • Ensure the execution of internal development activities, in line with a Systems Engineering approach.
    • Manage the product requirements management, product integration, verification, validation and industrialisation processes.
    • Ensure compliance to specifications and regulations.
    • Take leading roles in integration activities (e.g. trials), verification and validation of technical requirements.

    Business Development –

    • Assist Marketing with Technical documentation, technical inputs and specifications.
    • Enhance the corporate image through overall technical performance and delivery of products.

    Financial Management –

    • Provide inputs for R&D planning with regards to ‘new’ system compliance against established product requirements.

    REQUIREMENTS:

    Qualifications –

    • Eng. / BSc Engineering Degree / similar tertiary qualification.
    • Systems Engineering courses.

    Experience/Skills –

    • More than 3 years’ experience in development, (preferable in the Military EW domain for Airborne and/or Naval and/or Land).
    • More than 3 years’ competence and prior experience with DOORS (or similar Requirements Management tool).
    • Experience in multi-disciplinary teamwork applied in a technical project environment.
    • Knowledge in Development Processes and Product Management processes.
    • Knowledge in System Engineering processes.
    • Experience in the defence environment of EW.
    • Knowledge of Model Based System Engineering.

    Advantageous –

    • Knowledge of Self Protection System (RWS, LWS, MWS, CMDS and RF).

    ATTRIBUTES:

    • Critical thinking and problem solving.
    • Teamwork and collaboration with multidisciplinary specialists.
    • Professionalism and strong work ethic.
    • Oral and written communications skills.
    • Leadership.

    go to method of application »

    Sales & Operations Administrator (ISP) (CPT)

    ENVIRONMENT:

    • A dynamic Internet Service Provider is looking for a trustworthy and hands-on Sales & Operations Administrator to provide oversight and support daily activities of its growing internal Sales and Operations team.
    • This role combines sales leadership, customer service, operational coordination, and ISP product knowledge across fibre, internet, VoIP, and web hosting services.
    • You will manage staff scheduling, including site visits, maintenance coordination, and operational coverage, manage billing/ account queries, and customer service escalations while driving sales across ISP products.
    • The successful candidate must have Grade 12/Matric, suitable experience and a solid understanding of ISP products and service delivery processes and a strong background in sales and customer service.

    DUTIES:

    Team Leadership & Oversight –

    • Oversee and support daily activities of internal sales and operations staff.
    • Manage staff scheduling, including site visits, maintenance coordination, and operational coverage.
    • Handle staff leave planning and ensure continuity of service.
    • Support staff development and assist in training on processes and systems.

    Sales & Customer Management –

    • Drive sales across ISP products including fibre, internet, VoIP, and web hosting.
    • Engage directly with customers to understand requirements and convert leads into sales.
    • Maintain strong customer relationships and ensure high levels of service and retention.
    • Apply solid product knowledge to recommend suitable solutions.

    Operations & Back-Office Support –

    • Oversee order processing, including line provisioning and service activation.
    • Manage billing/ account queries, and customer service escalations.
    • Handle contract administration and customer documentation.
    • Manage reseller accounts, including commission tracking and reporting.

    Technical & Industry Functionality –

    • Work within ISP systems and processes (provisioning, fault handling, service setup).
    • Liaise with technical teams to ensure efficient resolution of service issues.
    • Apply understanding of core ISP services including fibre, connectivity, VoIP, and hosting.

    REQUIREMENTS:

    • Grade 12 / Matric.
    • Experience in an ISP, telecommunications, or technical support environment.
    • Strong sales and customer service background.
    • Solid understanding of ISP products and service delivery processes.
    • Ability to manage both people and operational workflows.
    • Strong communication and interpersonal skills.
    • High level of trustworthiness and accountability.

    ATTRIBUTES:

    • Leadership mindset with a hands-on approach.
    • Calm and structured under pressure.
    • Strong problem-solving ability.
    • Customer-focused and commercially aware.
    • Willingness to learn internal systems and help build team capability.

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