Current Vacancies at G4S

Main Purpose of Position

• To ensure accurate & timeous processing of invoices and payments in compliance to company policies and procedures.
• Regional compliance with Company Finance Policy and procedures applicable to Accounts Receivable relating to Invoicing, Credit notes and Customer Statements
• Timeous and accurate processing of contract and sundry invoicing as per billing schedule or as per upgrade / downgrade / escalation.
• Correct customer information maintained on the financial system.
• Invoices raised by the 15 th of each month for the following period, checked for accuracy and authorized.
• Statements compiled, and delivered together with invoices to customers by not later than the 25 th of each month.
• Timeous and accurate processing of contract and sundry credit notes, delivered together with updated statements to customers.
• Regional compliance with Company Finance Policy and procedures applicable to Accounts Receivable administration
• Retention of signed copies of invoices as proof of delivery.
• Retention of minutes of customer meetings with Operations Manager impacting on Accounts Receivable.
• Correct allocation of payments on the financial system, processing deposits received as per daily bank statements.
• In cooperation with the AR Clerk – National Accounts, identify Regional payments on the National Office daily collection spreadsheet, ensuring correct allocation.

Customer liaison

• Facilitate the collection of overdue payments, contacting all customers identified in arrears of 30 days on the AR Age Analysis on the 5 th working day of each month to establish and resolve reasons for nonpayment.
• Transmit / deliver a 7 day letter of demand to all customers in arrears of 60 days, escalated to Head office as per SOP in all instances that positive responses are not received from customers.

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks.
• Report all safety incidents to the relevant people.
• Discuss all safety incidents on all levels.
• Follow-up on any activities assigned through safety meeting/committee/representative/management.
• Attend safety education and refresher programmes.
• Comply with safety policies and procedures at workplace.
• Distribute safety information as and when required.

THE IDEAL CANDIDATE:
Qualification And Experience 

• Minimum 2 years relevant financial.
• administration/Accounts Receivable experience.

Skills and Attributes

• Computer Literate MS Office (Advanced Excel Required)
• Planning and Coordination
• Delivering great customer service
• Attention to detail
• Team Work
• Excellent Communication (written and verbal)
• Ability to work under pressure
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Excellent communication skills
• Ability to work under pressure
• Self motivated & Independent

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Main Purpose of Position

• To manage debtors accounts to ensure payment is received.

Age Correction and Re-allocations

• Prepare Age corrections and re-allocations
• Review ages analysis daily

Debtors Collection

• Contact clients and arrange for payments
• Attend to all client queries and resolve without delay
• Identify “Problem Clients” and report to management
• Reconcile clients’ accounts with queries
• Visit clients, if necessary, to sort out accounts.
• Build and maintain a good client relationship
• Drafting letters to clients
• Prepare documents on non-paying clients and submit to Legal department

Administration and reporting

• Attend meetings with Sales and Management to discuss any client related issues
• Ensure you achieve monthly targets set for collections

 Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required

THE IDEAL CANDIDATE:
Qualification And Experience

• Grade 12
• Minimum Diploma/Degree in finance/ accounting 
• 3-4 years’ relevant experience in financial administration

Skills and Attributes

• Knowledge of Financial principles and practices
• MS Office (Excel Advanced)
• Planning and Coordination
• Delivering great customer service
• Attention to detail
• Ability to work under pressure
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Excellent communication skills
• Ability to work under pressure
• Self motivated
• Independent​

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Main Purpose of Position

• The main purpose of the job is to report to the  Customer Services Manager, the CM coordinates the provision of contractual and ad hoc security services to their dedicated customer, in compliance with legislation, Company policies and procedures, to ensure achievement of budgeted financial targets.

Effective management of the contract financial performance

• Initiate cost saving model and controls 
• Gross Margin Management
• Direct Wage control / ER management
• Overheads control
• Contract profitability
•  Existing Revenue Growth
• Escalations are achieved
• Manage the contracts cash flow.

Effective management staff  within contract

• Effective Organisation
• Staff turnover analysis, proper allocation of staff to positions and structure.
• Effective labour management including rosters and shift patterns
• Management of overtime and annual leave
• Succession Planning and Employment Equity
• Ensuring that performance assessments of all subordinate employees are conducted, and corrective action implemented where necessary.
• Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S’s code of conduct and disciplinary code.
• Ensuring that all disciplinary actions are conducted in compliance with Company policies and procedures.
• Effective management of operations

Client retention and customer service levels

• Ensuring that site meetings are held on an ongoing basis.
• Conducting regular site visits to assess effectiveness of site procedure implementation, identifying training needs and procedural improvements.
• Ensuring that all required formal customer meeting are scheduled, attended and minuted.
• Maintenance of client relationship and ensuring client retention
• Ensuring that absenteeism is maintained within established norms.
• Ensuring that manpower is maintained at optimum levels, to minimise unnecessary overtime.
• Ensuring that only appropriately trained and PSIRA registered security personnel are utilized at all times.
• Ensuring that claims against the Company are prevented or minimized through regular customer risk assessments.
• Effective labour management and rostering
• Liaison with regards to invoicing, accuracy of such and securing payment

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the  branch/region/national safety plans for each year.
• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

THE IDEAL CANDIDATE:
Qualification and Experience

• Grade 12
• Relevant Tertiary recommence
• Previous specialized industry
• experience recommended Minimum of 3 to 5 years’ general management experience
• Proven experience in Customer Relationship Management

Skills and Attributes

• Strong management skills
• Business acumen
• Strong operations skills
• people management skills
• Managing Conflict
• Communication (Written and Verbal)
• Negotiation
• Driving change
• Delivery strategy
• Delivering objectives
• Awareness of the market environment

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ROLE RESPONSIBILITY:
Settlement Administrator 

• Quality control, review and support on branch settlements and bookkeeping transactions  Review overall quality of branch level settlements   Review COPS files for quality and accuracy   Undertake in liaison with Branch staff repair and confirmation activity (review quality)   Upload agreed COPS settlement files to bank for customer settlement ● Use agreed COPS settlement files to upload SAP based transactions for internal bookkeeping purposes
• Customer Support and Database Maintenance  Provide ad hoc support on customer queries, where resolution has not occurred at branch level   Provide support on customer queries   Escalate queries to senior management for resolution   Upload and maintenance of customer database ensuring accuracy and completeness of information
• Resolution of queries and provision of support on outstanding  
• settlement files  Liaison with branches on resolving settlement queries   Liaison with reconciliation team to resolve queries   Assist with daily operational / finance admin issues / queries pertaining to cash processing and related activities   Provide training for new staff / up-skill existing staff to assist in query resolution
• Compilation of reports as per current reporting requirements  Compilation of customer reports as required in line with reports ● Compilation of National, regional, branch level reports in line with non-compliance with procedure   Assist with investigations in irregularities.  Assist with year-end audit in provision of supporting documentation and information

Health and Safety 

•   Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year. ● Participate in safety forums created by company for example safety meetings and safety talks   Report all safety incidents to the relevant people   Discuss all safety incidents on all levels   Follow-up on any activities assigned through safety 
• meeting/committee/representative/management   Attend safety education and refresher programmes   Comply with safety policies and procedures at workplace
•   Distribute safety information as and when required

THE IDEAL CANDIDATE:
Qualification and Experience 

• Diploma or Financial Qualification
• Diploma or any other Financial Qualification 
• 3-5 Years relevant working general accounting experience ● Previous Cash Management Centre experience preferable 
•  Solid understanding of ERP/Accounting packages 
•  Knowledge of reconciliation procedures 
•  Knowledge of Cash Management Centre processes
•  Compliance and control procedures 
•  Various banking systems

Skills and Attributes 

•   Computer Literacy in MS Office Packages essential, with specific reference to intermediate Excel intermediate, with knowledge of pivot tables   Communication (written and verbal)   Attention to detail   Work under pressure   Flexibility on working arrangements, teamwork   Co-ordination across multiple branches/files