Current Vacancies at Radisson Hotel Group

Description

• Ability to Support and assist in the smooth running of the food & beverage outlet, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
• Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Support and deliver on the strategies and objectives of the food service department taking ownership for assigned areas of responsibility.
• Develops and builds own skills, knowledge and experience at every opportunity within the food service department, which aligns with the culture of growth, development and performance expected by the company. 
• Collaborates with the Head of Department, ensuring that departmental inventory is maintained, that productivity targets are achieved and performance levels are attained
• Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

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Description

• Assists in the smooth running of the restaurant, where all aspects of the guest food & beverage service experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
• Lead and collaborate with the team to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Support and deliver on the business strategies taking ownership for assigned areas of responsibility and deputizing for the Head of Department in their absence.
• With the Head of Department take a leadership role in fostering a culture of growth, development and performance whilst promoting the company culture and values.
• Collaborates with the Head of Department, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained
• Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
• Takes the lead to deliver departmental programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders, whilst incorporating environmental concerns
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

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TASKS, DUTIES AND RESPONSIBILITIES

RESPONSIBLE FOR PROVIDING A SECURE AND COMFORTABLE ENVIRONMENT

• Performs an audit of the daily night audit insuring its accuracy and completeness
• Prepares and balancing of all necessary daily reports including the daily revenue report
• Creation of new spreadsheets used for daily revenue report on a monthly basis
• Prepares all necessary period end closing reports
• Reconciliation and follow-up on all adjustments done on Opera on a daily and monthly basis
• Reconciliation of Credit Card transactions on a daily basis
• Handling all Credit Card Charge Back information requests form the Bank
• In the event of a Credit Card Charge Back transaction going of the Bank, reversing the appropriate corresponding revenue transaction from Opera
• Reconciliation of all Cash Transactions on a daily basis and monthly basis in the absence of the Accounts Administrator
• Handling of all Cash queries in the absence of the Accounts Administrator
• Petty Cash Reconciliation on a weekly basis in the absence of the Accounts Administrator
• Closing off of the Petty Cash Cheque on a weekly and monthly basis in the absence of the Accounts Administrator
• Ensuring that a sufficient supply of change for operations are always on hand in the absence of the Accounts Administrator
• Issuing out Front Office due backs on a daily basis in the absence of the Accounts Administrator
• Float checks on all departmental floats on a weekly and monthly basis with the Accounts Administrator
• Reconciling the MOD float with the Assistant Financial Controller on a weekly and monthly basis in the absence of the Accounts Administrator

LAWS, REGULATIONS AND POLICIES

• Follows all applicable laws relating to general accounting practices and tax regulations
• Complies fully with the set financial reporting deadlines and guidelines, as outlined in ECOMAN and by the Financial Controller

HEALTH AND SAFETY

• Maintains high confidentiality
• Reports any suspicious behavior of employees to the Financial Controller and Security
• Ensures that all potential and real hazards are reported appropriately immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Follows emergency procedures to provide for the security and safety of guests and employees
• Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct
• Responsible Business: show involvement and be interested in environmental and/or social issues by participating in Responsible Business hotel and departmental activitie

MISCELLANEOUS

• Works closely and proactively with the Assistant Financial Controller and all Department Heads
• Ensures familiarity with in-house facilities to assist guests and promote sales
• Informs and updates the Financial Controller on problems and unusual matters
• Attends meetings and training required by the Financial Controller
• Assists colleagues when needed
• Ensures guest satisfaction by performing duties such as attending to their requests and inquiries courteously and promptly

To always be updated on:

• Special promotions
• Marketing promotions
• Laws relating to own field of responsibility
• Union agreements
• Stays abreast of current and new industry technology relating to function
• Performs required duties and responsibilities in a timely and efficient manner to achieve the overall objective of the position
• Maintains a favorable working relationship with employees and colleagues to promote a cooperative and harmonious working climate
• Projects a favourable image of The Rezidor Hotel Group to the public